Item status of a return sales order

Hi,
When I created a return sales order, the overall status for item is blank instead of the usual 'open', please indicate why, or where I should check to solve the problem.
Best Regards,
Helen

HI,
You can check the standard SAP tables for the document status.
VBUK - Header Status and Administrative Data
VBUP - Sales Document: Item Status
Hope this helps. Reward points if helpful.
Regards,
JLN

Similar Messages

RENN item not flowing in return sales order automatically

Hi all,
When i add RENN in item category proposal for copy control of billing doc to sales doc(YDRE to YDF2) where YDRE is return and YDF2 is outbound billing. So when I create a return order with reference to invoice will the free good item flow automatically in the return sales order or is there any other configuration???

Hi Avishek,
Check your item category assignment first that renn is properly assigned to your
Order type u2013 item category group u2013 usage u2013 item category at higher level.
You can do this from the path
IMG u2013 sales and distribution u2013 sales u2013 sales documents u2013 sales document item u2013 assign item category.
Do this setting first then go copying control with the following path.
IMG u2013 sales and distribution u2013 sales u2013 Maintain copy control for sales document.
Search for your sales document type YDRE from billing document YDF2.
Go to the item level and search for item category used in billing document.
Go to the detail of that item category you will find item category proposal.
Write down over there RENN.
Now try to create the return sales order it will happen.
This setting you have to do so that it will automatically determine in sales order.
Regards
Raj.

TANN item category item not picking for return sales order

Hi all,
I have a question regarding TANN item category. This TANN item category item is not picking for return sales order type. As far as i know RENN is the free goods for return sales order. Can you please clarify the above question further

Hi
If you are making return order by copying sales order then please see this procedure also.
Try to check in the copy control also.
Go to the following path IMG u2013 Sales and Distribution u2013 Sales u2013 Maintain Copy control for sales documents. (Tcode VTAA)
Select copying control : sales document to sales document.
Search your return delivery order from the reference sales document type.
Then select the item from the left side Colum.
Go and find out TANN item category and click on detail.
Check out Item Cat proposal. If it is empty then type your RENN condition type over here.
Now try to create the return sales order it might work.
Raj.

Order Status for partial return sales order

Dear All,
I am facing an issue at my client for which I am unable to find an appropriate reason.
We have done a complete Sales order cycle: S.Ord - Delivery and Invoice (100qty). Now the customer returns a certain part of materials delivered (say 30qty). We are creating a sales order for this 30qty and creating a delivery (for 30qty) and credit memo.
The problem here is that the status of returns delivery and credit memo is closed but the status of this returns order is shown as being processed and also is reflected in open orders report.
Can anyone please suggest why this is shown as being processed and not as closed despite the returns order being fully delivered and invoiced?
Note: the Completion rule for Item category of my returns order is set to B-Item is completed after full quantity has been referenced. Is it because of this? What would be the implications if I make this blank? Any other suggestions too would be highly appreciated
Thanks and Regards,
Rohan Gudavalli

This is b'coz, you create Credit memo with reference to Return Order (sales order), not from return delivery.
Further, if you check the standard copying control for VTFL ( Source: LR & Target: G2), you will not find config for this.
In standard, we have standard Billing doc type for this, that is RE - Credit for Returns (VOFA order-related billing VTFA).
So your standard process flow can be.
RE (Return Order)
-> LR (Return Delivery)
-> RE (Credit for Returns)
FYI, you can refer routine 2 - Ord-rel.credit memo from VOFM - Data transfer - Billing Document.
And that is the reason, why it is recommended to take Sales order as reference, instead of invoice.
Also, refer/check copying control config for VTFA for Return Order - RE to Credit for Returns - RE for Item category REN
Regards
JP

Return Sales order - update of Item category change

Hi
We are creating the Return Sales order with respective original sales order.
After copying the line item details in to return sales order, we are not able to change item category to another. Since item category is in display mode(grayed out).
We tried with
1.Transaction varant, it is not helpful.
2.Maintained the item category which is required in item category determination(Manual entries)
Though we are able to change the item catgory in the sales order through some user exit, price condition are in active status. we are doing price update, but still condition types are still in-active.
Please help, how to change the item cateogry and to redetermine the price based on the item category in sales order.
Thanks & Regards,
Rajesh.

Then how do you settle it with the customer? He has still paid for the original materials and has returned some or all of them. He is still going to be invoiced for the full quantity. There should be some way to either replace the materials or give him a credit memo
but coming to Gunda's query, the only way I see to map this is to create a different order type ZRE which is a copy of RE and item category ZREN which is a copy of REN. In ZREN, turn on Pricing. Maintain copy controls from OR to ZRE and keep the pricing condition type Manual. Then whenever the business decides not to give the customer a refund, go to the item conditions, set the pricing condition value to 0 and save the order

Return Sales Order - And its Status

Hello Experts,
I have a question in the sales returns scenario.
Step 1: I Create a sales order ( With two items and delivery full ) and perform steps till billing ( invoice ).
Step 2: I Create Return sales order with reference to the first sales order but i take Only one item to return.
Now the status of the return sales order is Being Processed.
Step 3: I create a complete ( deliver full quantity of the item ) return delivery with reference to the return sales order and save the document. Now still the return sales order is in status Being Processed. Ideally i should have been Completed.
Step 4: I do the Goods receipt for the return delivery. Now also the status of the returns sales order is Being Processed instead of Completed
Kindly suggest any way to control the status of sales document or is this the ideal way( if so what's the functional purpose behind this ? ).
Is this because the billing block is still set in the Return sales order ?

Do you mean that only after credit memo creation or clearing of the credit memo from FI the status of return order is set to completed?
If this is an ideal scenario, in one of our systems the status of return sales order is set to completed immediately after returns delivery creation.
This behavior is same as that of normal sales order scenario, where the sales order status is set to completed once the delivery happens.
Kindly suggest, if there is any customizing to control the oeverall status update for specific sales order types or based on the type of sales scenario.

Urgent: How to copy multiple sales order items into a return sales order?

Dear developers,
I have a requirement to copy multiple sales order items into a single return sales order. For example, generated return sales order have 2 items, item 10 is created with reference to sales item 2610/10 and item 20 is created with reference to sales item 2611/20. What's more, when it happens, copy control should be taken care of. I know it is possible to create this kind of order by transaction. But how to do it in coding?
In current SAP release, there is only BAPI for creating with reference on 1:1 relationship which means copy one document to another but what I need is N:1 copy.
Any suggestion is high appreciated!!
BR,
Tony.

Hi ,
If you are creating sales order by using bapi then after calling bapi you can check import parameter SALESDOCUMENT in the bapi function module .If this parameter is not initial then sales order is created in this case you can create return order. If this import parameter is initial then sales order is not created and you cannot use return bapi function module.
Bapi is simple method than BDC.
In above case it is required to call BAPI_TRANSACTION_COMMIT after every successful sales order creation.
One more important point is you have to clear import parameter SALESDOCUMENT before calling sales order creation function module.
Thanks,
shyla

Returning non stock items from a return sales order

Hello Everyone:
I have a return sales order that I am receivi9ng an error meesage on for only two of the line items...
The Error Message is "update Control of movement type is incorrect (entry 651 X__L)...the other items on the sales order that are being returned are not having this issue only these two non stock items.
i looked in OMJJ and see my movement type and everything....I am making the assumption that this is due to the material type being non stock...they do not have a MRP view either....the VOV5 also shows the item category for the non stock item with DN...what am I missing...please help...thanks in advancve...

Thanks for you replies...However I would not want a stock transport order receipt for this which is what the "X" would be...this is a customer return from a sales order...again this works for stock material that is being returned by the customer...it is not working for a non stock material only. That is my issue..it is only erroring out on the non stock item category only....I am MM and have stepped into a position that was previiously handled by another...I have not ran into this error before so help would be appreciated.....Thanks in advance...

Items not getting picked up in Return sales order

Dear all,
I am creating a return sales order with reference to a sales order.
In my delivery doc the items can be categorised into 3 types:
1- Picking done; Movement type determined
2- Picking done; Movement type not determined
3- Picking not-done; Movement type determined
In the return order, only the items of 1st type are coming. Why others not getting picked up? Can they be entered manually?
regards
Sapshed

Dear Hrishikesh,
Thats Ok. Picking is done only for those items for which Relevant for Picking is ticked.
What I want to know is that, for items that have either their picking not done or Goods movement not determined, they are not getting automatically picked up while I create a Return order w/r to a sales order.
thanks
Sapshed

Return sales order-manual item discount distribution error

Hi All,
I have created a sales order for an article with a quantity of 10 CS.
At item level i gave one manual discount XXXX (Displaying charges Discount) of INR 100/-.The sales order is perfect till i billed it.
The customer sends back 1 CS (case) for some reason.
I created a Returns sales order and when i checked the discount XXXX, same INR 100/- is pulled from sales order.
This discount value should have been divided by 10 and for one quantity it should have been INR 10/- in Returns sales order.
I tried by clicking the update button in returns sales order. Nothing is changing.
Please suggest me how do i control this functionality?
Thanks,
Prince.........

Hello Prince,
This is strange. The revaluation of the quantity based discount condition type must have happened as soon as you modified the quantity.
At what point in time do you modify the quantity in the returns order to reflect the actual quantity being returned? Have you verified that there is no custom pricing routine that overwrites the value determined by the standard SAP logic as a result of the quantity modification?
You can refer to the SAP note 930870 that explains the circumstances under which SAP does not perform a revaluation of the condition type.
Best Regards,
Balaji

How to create a Return Sales order from a PO with Return Items using IDOCS?

Is it possible to create a Return Sales order in one system with a PO having return Items in the other system using IDOCS.
What kind of sales documents are created from IDOCS created with PO's having return items ?

anyone?

ATP Check against customer stock for return Sale order

Hi Friends,
Pl.help in this.
1. Is it possible to configure ATP check against Customer stock in a Sale order/Return order/any other way? ( Actuallly, client wants to take back empty cylinders through return sale order by ATP check against the customer stock)
Regards,
Mani

Hi Mani ,
Are you taking cylinder as returable packing item or not?
ex- For soft drinks or beverages industry it pretty common , they use thel returnable package material type and more over why you want use return sales order for this?
Note- Just plz explain scenario to MM and PP People also as availability check with all combination
Hope it is helpful to you,
Regards
Venkat

Can we create Return Sales Order with Ref to Delivery

Dear Friends,
Can we create a Return sales order (RE) with reference to Delivery (LF)?
If yes,how?
If not,why?
Regards,
Shrikant

Hi there,
As per the standard process we donot refer RE with LF. 1 reason may be coz for returns order, we need to copy pricing either from OR or F2. Coz in LF pricing is not copied from OR. If you check the copy control from OR to LF in VTLA, at item level, you will not have any control for pricing type.
In most of the cases we refer returns to F2 sothat it will be easy to raise a credit memo to refund the customer. This is also because not all items in the order are delivered & invoiced (in partial delivery scenarios when all items are not confirmed)
Regards,
Sivanand

Not able to Create Credit Memo During Return Sales Order

Hi Guru's,
Need your help in the below problem:-
While Creating Return Sales Order it give us Order No with delivery no. and then finally I am able to do VL02N where I did Post Good Return sucessfully and also check using MB51 that goods got return.
But when we try to create Credit Memo using VF01 I got the below message in log.
Error Log
             0060000799 000000 "Create billing document" not allowed (User Status LKD, object VB0060000799000000)
            LongText
            Technical data   ))))))))
I have checked all copy control including Iteam Category etc etc all are in place.
Looking for your help.
Thanks
Best Regards
Bidhan Konar

Thanks Krishna,
Thanks for the solution. Find below the steps which i follow:-
Go to Tcode VA02, Use the sale order reference and execute. From top menu bar, click on "Goto -- Header -- Status. Then again click on "Object Status" and when check I find that lock is there:- A radio button checked at -- 10 LKD Locked and change it to
--20 REL Released and SAVE. Finally working.
Thanks
BR
Bidhan
Edited by: Bidhan Konar on Jun 3, 2010 8:35 PM

Return Sales order from PM notification

Hi,
While creating a return sales order for a equipment which has service item from PM service notification . System is showing an error message while saving service notification instead of careting a return sales order. The error message as follows.
u201C
Repair item have to be assign to Main itemu201D V2094
We have equipment Master data for this main item also maintained equipment BOM. We checked alll our config as per SAP note for this message number. Every thing looks like is OK. But We are not sure what could be the reason u201C
Please help
Thanks

Hi
We got the solution. There was a SD configure error for item category determination for main and sub item. That was reason why the system was not abel determine main item and sub item
Thanks

Item status of a return sales order

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