Items appearing open in FBL3N for Incoming bank account but cleared in FF67

Dear Experts:
My end user just showed me a strange case. Entries are being shown as posted and cleared in FF67 and FEBAN and but the same entries line item in FBL3N are standing open. The strange thing is system has generated their clearing documents in clearing document field. How this can be possible. Every thing is accurate but still entries are being shown opened in FBL3N for the GL. Please note we do not use F.13 for automatic clearing of Bank GLs .Please guide.
Regards

Just a thought... if this occurence isn't continually happening everytime, is it possible that the items in question were just "reset" in error causing them to currently show with an open status?

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Items appearing open in FBL3N for Incoming bank account but cleared in FF67

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