Items in library cannot be copied to iPod as file cannot be converted

When syncing my ipod classic I get a message saying that a number of songs can't be synced as the files can't be converted. Also if I attempt to play the same songs on my macbook I get a message saying they cannot be played because my computer is not aurhorised, but it is?

Hi there trikytrev!
I have an article here that can help you troubleshoot this issue:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thanks for using the Apple Support Communities. Have a good one!
-Braden

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How do I save items in library but not copy to ipod?

How do I save items in library but not copy to ipod?

If the item is in your iTunes library then it is already saved.
With the iPod plugged in then select the items that you want to sync to the iPod. You can sync your entire library to the iPod - space permitting - or just selected content.
MJ

Ipod cannot be synced. The required file cannot be found

Up until recently, the only thing there was wrong with my Ipod was the occasionally "100% freeze that only could be solved by draining the Ipod from battery", which it did less than three times a month. Then this sunday, when I was going to work (nightshift) I took the bus as usually, and listened to music on my Ipod for about half an hour.
I hear music and podcasts from my ipod when I work, I connect my ipod to a jackstick and connect it to the radio of the wagon I drive around in. And then it started acting weird. The sound seemed to freeze up, but after 1 min or so, it played a fraction of a second and seemed to freeze up again. So I held down the toggle button and menu button, which did restart it as it should.
I chose the same podcast and it started playing as if nothing were wrong. But then it did the same thing, and on the display where the name etc. of the item I was playing were supposed to slide from one side of the ipod to the other, was moving a bit and then coming to a complete stop, and then it would move a bit again.
So I drained it from battery, and recharged it, when I got home from work. When I woke up I tried to play the same podcast, without listening to it, though, it did play, but the timer moved awkwardly, the seconds moved in a funny way.
Then I tried using the restore function, in Itunes, thinking it would perhaps erase some bad software and installing it all over. But now When I try to synchronize the ipod with my itunes library, it synchronizes a few songs and then the red circle that comes with 'do not disconnect' disappears from the ipod and itunes says "the ipod 'name of ipod' cannot be synced. The required file cannot be found."
After that the picture with the red circle and the'do not disconnect' freezes up, and the only way to turn it back on is to hold down the menu and toggle buttons, as if trying to get the ipod to go into disk mode. Also, Itunes can't see the ipod anymore.
I went to the shop yesterday and said there was something wrong with it prior to my restoring it, but the guy in the shop made it sound like it was my fault for pressing the restore button, and that it would most likely start working if the software on it were updated.
The software on my ipod is up to date, and I've tried removing and reinstalling the newest version og Itunes.
I'm sorry for the wall of text that just hit you headon, but I hope that telling all the details might shed some light on my problem.
I hope someone out there can help me, or refer me to another topic with a solution. I just realized how addicted I am to that little piece of hardware.
Thanks in advance

UPDATE:
I've just made an interesting discovery (at least I'd like to think so myself:).
When I got home from the gym today I plugged my ipod in the computer to recharge the battery (I had without any incidents heard around 60 songs). When Itunes detected my ipod it didn't recognise the library on my ipod and it wanted to restore the ipod and copy it's current library onto the ipod. Fine, I thought since it's completely indifferent. Only Itunes started with error 69 again.
So I thought, to heck with it.
I deleted my library 100 %, and I've just finished the hard work of sorting out my new library and my new playlists. I only added music, about 1600 tracks and synced - WITHOUT any errors occuring. I tried then to add the podcasts, of which there are 61 and Itunes was able to sync 55 of these before getting the error 69, the last 5 being podcasts of older date, which it hasn't had any problems with earlier.
So right now, I'm thinking can the podcasts interfere with me syncing songs? or something far out like that?
btw. itunes recognises the library on the ipod, so I don't think that's a problem anymore.

"The iPod **** cannot be updated. The required file cannot be found" Error

Hello,
Upon doing a 'zero-all bits' reformatting of my 5G iPod with Disk Utility and using the 'Restore' feature in iTunes 7, every time I sync my iPod with iTunes, I get an error message after the sync in the form of
"The iPod ** cannot be updated. The required file cannot be found"
and photos, contacts, and calendars are not synchronizing. I tried a second 'Restore' attempt but to no avail. Previous to reformatting my 5G iPod, I've not seen this error message.
I would be grateful if someone could offer any clues. Many thanks.
1.5 GHz PowerBook G4 12 Mac OS X (10.4.7)
Message was edited by: slaveToTechnology

A little update.
Upon reinstalling iTunes 7, deleting my iTunes-related .plist files, and reparing permissions on my hard drive, I can now sync my contacts and calendars with my 5G iPod.
As for Photos, the "required file cannot be found" error seems to be due to the default setting in the 'Photos' tab, 'Sync photos from:' pull-down menu to 'iPhoto'. If I choose my 'Pictures' folder, photo synchronizing works, albeit including everything in my iPhoto library, including originals and modified versions of the photos.
I can only surmise that the default setting for synchronizing photos is somehow buggy in iTunes 7. I guess I'll just wait for an update.
1.5 GHz PowerBook G4 12 Mac OS X (10.4.7)

"The ipod cannot be synced. The required file cannot be found"

Hi,
I've been using my mini for a couple of years now without any problems, but the last few days have been difficult.
It started out that podcasts took a very long time to load onto the ipod...and now they won't at all. When I try to drag and drop a podcast onto my ipod, I get the following message, *"The ipod "John's ipod" cannot be synced. The required file cannot be found".*
I did the first four of the "5 Rs" but I'm very hesitant to restore because if it doesn't solve the problem, my ipod will be empty and I won't be able to put anything on it. At least as it stands now I have a few old podcasts and music.
Any suggestions would be appreciated.
Thanks.

I was having exactly the same problem after about 4 hours decided to manually manage my music and transferred a few songs by dragging them out of the library and dropping them into my ipod. this worked although still have to work on this if i want to sync all my songs at one time. Hope this helps for you

When I attempt to sync my nano I get an error message: "The ipod cannot be synced. The required file cannot be found."

When I attempt to sync my nano I get an error message: "The ipod cannot be synced. The required file cannot be found."

This is getting frustrating. Every example of my problem has the same reply:
Try deleting the iPod Photo Cache folder. This is normally located in your pictures folder. Once this is done, try syncing again.
iTunes: Understanding the iPod Photo Cache folder
http://support.apple.com/kb/ts1314
I have NO photos on my Ipod Nano. I select "Photos" and the Ipod goes to a blank screen with the msg "No Photos" at the bottom. There must be some other file missing. Itunes won't connect to the Ipod, I keep getting the same error over and over. It would be nice if it told me what file is missing.
The ipod cannot be synced. The required file cannot be found."

My iPod says "cannot be synced. The required file cannot be found. Always when half way through a sync. It also shows apple logo when I try to access photos and I think the issues are linked. Any ideas?

My iPod says "cannot be synced. The required file cannot be found" it also defaults to apple logo when I try to access photos. I think the issues are linked. Any ides?

So you have tried removing/trashing your iPod's photo cache? See here for more information on where to find this file.
iTunes: Understanding the iPod Photo Cache folder
B-rock

IPod cannot be updated...required file cannot be found

I have the latest iPod software and iTunes. When I plug my 5G ipod into my computer, after it transfers a few new songs, I get the following pop-up message:
"The iPod 'name of iPod' cannot be updated. The required file cannot be found."
When I click OK, it continues updating and seems to be fine. It is just an annoyance, becauce I can't just plug in my iPod and come back to a finished update.
Any tips? Thanks!
Windows XP

I have the latest iPod software and iTunes. When I
plug my 5G ipod into my computer, after it transfers
a few new songs, I get the following pop-up message:
"The iPod 'name of iPod' cannot be updated. The
required file cannot be found."
When I click OK, it continues updating and seems to
be fine. It is just an annoyance, becauce I can't
just plug in my iPod and come back to a finished
update.
Any tips? Thanks!
Windows XP
I am having this exact problem.
Though what will also happen after I click on "ok" the ipod will disconnect it self from itunes; it remains pluged in and the "do not disconnect" icon is shown on the screen, but it just stays like that from any where from 2-30 minutes. Eventually it will reconnect and start updating again untill the "The iPod 'name of iPod' cannot be updated. The required file cannot be found." message comes up and the whole prosses starts over again, this has made updating the ipod which I have already reset, quite a headache to update, the prosses has not yet been compleated as I cannot be at my computer for mor than a few hours at a time. I also reinstalled itunes to see if that would fix the problem it has not. Though before, I would also get the message "an unknown error has occured." now that dosen't seem to appear, so at least that is fixed.
Please help!

IPod cannot be synced. The required file cannot be found - Aggghh!!!!

I have a new iTouch, which is fine, I am just having a very, very bad experience of iTunes., in fact so bad it may go back to apple soon and I shall dust off my old Creative Zen
The Problem:
When I try to sync any music, audio book or photos, the message comes up:
" iPod cannot be synced. The required file cannot be found" and nothing is synced,
It syncs my contacts and calendar from Office Outlook fine, and the alarm works on the appointments.
I think I have tried just about everything, I have uninstalled and reinstalled iTunes, done the whole Restore option in ITunes.. run the Diagnostics and all passes fine. I have searched the form and found another answer mentioning security issues, but mine have not changed. It is not the compatibility of photos or DRM with the music, I have tried a single music file (of my own song) and a single compatible photo.
Googled the darn problem and there seem to be as many differing views on the problem as there are computers out there, from my hard drive being screwed (which it is not) to a registry file missing.. Tried all but…..
Well if anyone can come up with an answer they can expect a very large thank you!!!
Any answers?
Thanks
Stewart

Do you sync photos to your device?
B-rock

Error message: iPod cannot be updated. The required file cannot be found.

Each time I sync my 5th generation iPod to my laptop and open iTunes, I get the message "iPod cannot be updated. The required file cannot be found." My husband already updated my iPod with the most current Updater (6/28/06). Any thoughts or suggestions?

After looking further into the archives, I got an answer to my question. There is a file called "iPod Photo Cache", located in the Pictures folder, that should be moved to Trash. Once done, the error message pops up no more!

The iPod "iPod" cannot be updated. The required file cannot be found.

it won't let me put picture or videos on my ipod!! it keeps telling me that "The iPod 'iPod' cannot be updated. The required file cannot be found."

Welcome to Apple Discussions! I'd be glad to help you
Let's see...iTunes doesn't recognize your iPod?
http://docs.info.apple.com/article.html?artnum=61711
Have you updated everything?
http://www.apple.com/ipod/download
http://www.apple.com/itunes/download
Repost if this doesn't work. Also-are there any error messages with numbers? We'd need all specific info around this if you can give any
rjl

The iPod "bobj's iPod" cannot be synced. The required file cannot be found.

Windows XPHome, iPod Touch 4G (now) version 4.3.4. Attempted to update to 4.3.4 last night. Files downloaded, but got message that it could not connect to server. A few hours later I tried again, this time it started the update, but when it got to "Installing new hardware, iPod Touch (Recovery Mode)" it couldn't seem to find the drivers, so the iPod was stuck on the cable/iTunes screen. This AM, I did a complete uninstall/reinstall of iTunes, Quictkime, etc. This freed up my iTunes to restore my iPod. I then did a Restore from Backup. Everything worked fine EXCEPT at the end I got the message: The iPod “bobj’s iPod” cannot be synced. The required file cannot be found. It also seems that the onlything that didn't restore were the photos. Subsequent attempts at syncing produced the same error message. My photo cache is in the same location as before and it's location is correct in iTunes. I even reselected and applied it.
What are the next steps to solve this problem.

Thanks. Worked perfectly. Had to turn the photo sync back on and select the folders, but all that took was a few clicks. It's been a harrowing day sinced the failed update, but everything seems back to normal now.

When Isync my iPhone with my mac desktop I get this error message, "iPhone cannot be synced. The required file cannot be found". Can anyone help?

When I connect my iPhone (ios 4.3.3) to my Desktop Mac I get an error message. "iPhone cannot be synced. The required file cannot be found." This happened while I was downloading photos from iPhoto.

Close "iPhoto" if it is open. Open the "Pictures" folder and right-click on "iPhoto Library." Select "Show Package Contents." Right-click the "iPod Photo Cache" folder, select "Move to Trash" and sync your iPhone. The error message should no longer appear.
if that doesn't work,
uninstall itunes and download the lastest version

Error: this song cannot be played because the original file cannot be found

I recently purchased a new computer and restored my music to the new computer. Although all of my songs are being displayed in the itunes library only half will play. When I try to play the remaining songs I get a message that says "this song cannot be played because the original file cannot be found". I'm at a loss and need help because all of the songs are in the same folder.

Hi
I've pretty much got exactly the same problem. We've just replaced our old computer with a laptop and I've transferred my iTunes library over but I can't open almost all of my songs as "the original file couldn't be found." I've tried the "locate" prompt but that gives me so many different options, all to no avail. However, I have added a few new CDs since transferring the library to the laptop and they open up without any problems.
Can anyone help? I've got to go through all of this again soon as my daughters both have ipods as well!

Selected App cannot be used because the original file cannot be found and must be re-downlaoded from the iTunes

1- on the beginning i used to purchase any App from iTunes and will be downloaded to my MBAir with out any problems .
2- But, after 2 or 3 days i will get Apps icon as inactive icon in the itunes Aplication and cannot copy them to my iPhone neither cannot open them in his iTunes and i will get an error message " selected App cannot be used because the original file cannot be found and must be re-downlaoded from the iTunes".
MBAIR with Mac OS 10.8.4 with the latest iTunes version 11.1
thx.

And redownloading doesn't work...?

Items in library cannot be copied to iPod as file cannot be converted

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