Items not copied but computer IS authorised. Help please.

Error message on synch always reads: "some of the items in the itunes library ...were not copied to iphone because you are not authorised fro them on this computer.
I jhave authorised the computer, repeatedly.
Any ideas how to solve this?
All I can think of is that some of the tiems were purchased long ago using a idfferent apple ID where I no longer have all the passwords and cant receive emails anymore.

Open About this Mac from the Apple menu.
Look for the Serial number (I think it can be found by clicking on the Version number twice). If not there, click More Info…
The Serial number will be in the Hardware Overview.
If the Serial number is missing, that may be the problem. However, I don't know how to fix it.

Similar Messages

  • I have a iphone 6 wont take all calls says mail box not setup but is set up help please

    i have a i phone 6 wont take all calls says mail box not setup but is set up help please

    Hello ram tough,
    Thanks for the question. After reviewing your post, it sounds like the iPhone is not receiving some calls. Are you having trouble with visual voicemail? I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
    If you can't make or receive calls on your iPhone - Apple Support
    Get help with visual voicemail on your iPhone - Apple Support
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • I shot a video clip(800MB) using my iPhone4s but could not copy to my PC (windows XP),please help me

    I shot a video clip(800MB) using my iPhone4s but could not copy to my PC (windows XP),please help me

    Limitation of XP, videos over 500MB's can't be imported using Camera/Scanner wizard. Try transfering these Videos directly from your phone by selecting them in My Computer and dragging or copying the movie files to your computer's hard drive.

  • IPad syncing stays on step 5 of 5 "waiting for items to copy" but does not copy anything...  should I restore the iPad?

    iPad syncing stays on step 5 of 5 “waiting for items to copy” but does not copy anything...  should I restore the iPad?

    Hey, I was having the same problem,, i just got mine to work. Take off everything but your apps (meaning take off pictures, music, ringtones, movies, tv shows, etc just leave on the apps) Then go up to the top and go to Store and turn off Genius. Restore your iPhone (It'll ask you to back up, click yes.) Restore from back up, Let your apps come back then when those are done add each category one by one. (i.e. click Photos -> Sync Photos and let them finish, then click something else like music) Hope this helps!

  • I am trying to sync my music from my computer to my iphone 6 but my computer keeps bringing up an error box "computer not authorized" but it is authorized. Please help!

    I am trying to sync my music from my computer to my iphone 6 but my computer keeps bringing up an error box "computer not authorized" but it is authorized. Please help!

    I have a pc and am trying to get my music through my iTunes on my computer.  I didn't have any trouble syncing my iphone 5S but can't get it to sync with my 6. OS 8.1.3
    I open iTunes on my pc, plug in my phone, then I click on the picture of a phone on the upper left hand corner of my music library. Then I get a box of options with sync at the lower right.  I have clicked "automatically sync when phone is plugged in" and have also tried to do it manually by checking specific songs and albums.  Every time I hit sync the box pops up that says, "The iPhone could not be synced because this computer is no longer authorized for purchased items that are on this iPhone.  To authorize this computer for items purchased from the iTunes store choose Store>Authorize This Computer."
    I took those steps and a box pops up that says "this computer is already authorized."
    I have my recently purchased music on my phone that came through the cloud when I restored my phone. But I want my old music from CD's that I put on my iTunes library in my computer.  I had all of this music on my old phone.
    Thank you so much for your time!  I'm obviously not very good at this!

  • I've downloaded the newest version of softwear to my iTunes libary (iOS 10.5 i believe) iTunes store now dosn't function right and i'm not able to sync. my iPod 4G with my libary. i've tried to reinstall iTunes, but for no use. help please.

    I've downloaded the newest version of softwear to my iTunes libary (iOS 10.5 i believe) iTunes store now dosn't function right and i'm not able to sync. my iPod 4G with my libary. i've tried to reinstall iTunes, but for no use. help please.

    well i have to be honest, but i don't know if it the vista you use has any significance for this. but you can try.
    okay follow:
    1: click "start" on the status line on the buttom of your screen.
    2: then click on "all Programs" and find "Accessories" and find the "command prompt"
    3: Right click with your mouse "command prompt" and click on "run as administrator"
    (as you has click'd on "run as administrator", "command prompt" should appear.)
    4: when it appears you need to type this "netsh windsock reset"
    5: wait for your computer to registrer the command you gave it, and restart your computer.
    then erverything should be pretty much as good or better then new.

  • I need help trying to put all my songs my new computer and it says Not on this computer i need help

    i cant put the songs i purchased i just got a new laptop and it saying not on this computer i need help BAD!

    THIS IS FROM ANOTHER POST.
    PLEASE DON'T POST IN CAPS LOCK, AS IT IS SIMILAR TO
    SCREAMING.
    This sounds like your alarm is set. Go to
    Extras-->Clocks and make sure that the alarms are
    off. Make sure there are no alarms set for your
    calendar either.
    btabz
    THANKS I WILL CHECK THAT OUT. AND IF YOU THINK THAT USING CAPS IS SCREAMING, THEN YOU GOT QUIRKS! EVER THINK THAT I USE CAPS FOR MY POOR VISION? I HAVE TO USE A MAGNIFYING GLASS FOR MY I POD. IT'S NOT ABOUT SCREAMING ALL THE TIME
    MAYBE I SHOULD HAVE SAID APPLE AND NOT I POD. BUT I WENT BACK TO THE "Technical Specifications" AND YOUR RIGHT AVI IS NOT THERE. SORRY I THOUGHT IT WAS, I GUESS I AM **** OUT OF LUCK. WELL AT LEAST I GOT MY I POD NOT TO TURN BY ITS SELF, THANKS ANYWAY.

  • Suddenly, my HP Laserjet 6mp won't print. The icon says it's in use (but it isn't), at other times it says it's not connected (but it is). Help!

    Suddenly, my HP Laserjet 6mp won't print. The icon says it's in use (but it isn't), at other times it says it's not connected (but it is). Help!

    That page's troubleshooting for the "Filter failed" message worked out. I consulted the Wiki before but never found that exact page. I guess I didn't use the best search criteria. Thanks for pointing it out.

  • Hi hope somebody can help? i have acrobat 6 pro, worked well for last two years but then just stopped working. Have reinstalled but still will not open, ronning windows 7. Help please!!

    Hi hope somebody can help? i have acrobat 6 pro, worked well for last two years but then just stopped working. Have reinstalled but still will not open, ronning windows 7. Help please!!  Janice

    Hey janicem42177174,
    Adobe no longer supports the installation and use of Acrobat 6 as it is a very old version which is not compatible with Windows 7.
    I would suggest you to please use the latest version of Acrobat i.e. 11.0.10 which is fully compatible with your OS with its enhanced features and functions.
    You might download a free 30-day trial version of Acrobat from here:
    Download Adobe Acrobat free trial | Acrobat XI Professional
    Let me know how it goes
    Regards,
    Anubha

  • When I add an event to calendar on my iphone, it updates on my MacBook Pro.  But when I add it on my Mac, it does not update on my iPhone.  Help please.

    When I add an event to calendar on my iphone, it updates on my MacBook Pro.  But when I add it on my Mac, it does not update on my iPhone.  Help please.

    Change your time zones in the settings,  They are not on the same time zones.

  • I have a brand new i phone 4s and i have updated the soft ware to the 5.1 and tried to restore it to download my old contacts and apps etc. and my computer now wont recognise my phone and itunes will not do anything can any body help please????

    I have a brand new i phone 4s and i have updated the soft ware to the 5.1 and tried to restore it to download my old contacts and apps etc. and my computer now wont recognise my phone and itunes will not do anything can any body help please???? i need this sorting asap xxxxxxx

    see if this link helps   http://support.apple.com/kb/TS1538

  • Hi, when I download wmv video files, I cannot get any sound. Youtube videos work fine but not wmv files? can somebody help please

    Hi, when I download wmv files on my MacBook Air I cannot get any sound on the videos. Youtube videos work fine but not wmv files. Can anybody help please?

    Install Flip4Mac which allows you to play wmv files.

  • Time Capsule has green light, but I can not connect to the internet.  Help please

    Just got a new Time Capsule.  After a few tries, I finally got the green light.  But I now can not conect to the internet.  Help please.

    Problem Solved.....call ATT and they gave me the information I needed....account is a PPPoE.  Use your ATT email address as the username, and then ATT provided the network password.  Enter the information, update, restart.  Now, internet access is achieved.

  • Hello, my mail is gone and I can't find it anywhere. Its not in library and I have not configured Time Machine yet. Help please?!

    Hello, my mail is gone and I can't find it anywhere. Its not in library and I have not configured Time Machine yet. Help please?!

    Use Find Any File, if the old messages might have been in a specific mailbox, to look for a file by the name of the mailbox to see if there are any larger versions of that mailbox.
    http://apps.tempel.org/FindAnyFile/
    If your Mail is indeed gone, you may be able to recover it with one of the data recovery tools here:
    https://discussions.apple.com/docs/DOC-1689
    But act quickly.  Every action while the computer is turned on weakens its chances of recovery.  There is a slim chance also your email provider may have tape backup from before you checked your messages and after it arrived at their server for certain messages.  You may want to ask them if that might have happened.

  • My ipad2 shuts down completely after I press the sleep button and does not start.... Help please

    My ipad2 shuts down completely after I press the sleep button and does not start.... Help please
    This started since the latest update!!!!!!!!!!!!!!

    Hi Alkaf,
    Welcome to Apple Support Communities.
    It sounds like your iPad will not turn on. Take a look at the iPhone article linked below, it provides tips that will help resolve power issues for both iPhones and iPads.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    -Jason

Maybe you are looking for

  • Regd: Sale Order U.O.M

    Hi All, While downloadng the data from VBAP DB Table fro a particular S.O.document the Unit of measurement correct value is not geting stored in the internal table but at the time of displaying as a report i get the correct value. Like when i set a b

  • Preview in Finder windows does not work with VLC Player

    hi there, i am using vlc player, and whenever i access a folder where i have many avi folders that vlc player is set as the default program to open them, the finder windows freezes and i have to relaunch it. also, when i click on get info for a parti

  • Alt row color in grouped output

    I've always used the following code to alternate row colors in a table of CFOUTPUT: <tr bgcolor="#IIf(query.currentRow Mod 2, DE('cfcfcf'), DE('eeeeee'))#"> However, when I use this code in a table with grouped output, I get unpredictable row colors.

  • When trying to activate my Creative Cloud it asks me for the key code to the free trial and I don't have it

    Hello, Pleas I need some help. I first downloaded the free trial, meanwhile payed and activated my creative cloud teachers and students photo appas (Im interested i PHSH and Bridge only) I download them, Brideg opens but when I try to open PHSH the e

  • Is there any tool to export a dreamweaver design to blogger?

    Hi, my name's Will, and I have a blogger blog called Futbol en vivo the url is http://futbolenvivoargentina.blogspot.com/. Currently it has a modified standard blogger theme, I've done a new theme under Dreamweaver, and I want to know if there is any