Items not showing up in CONTEXT SYNC ON COMMIT  index

My problem is, sometimes users can't find an item when searching (index is CONTEXT SYNC ON COMMIT), however, when I change the index column, the item shows up. I can even tell the index column was changed before at one point because i put a string representing the date and time in there.
Here's how I have it set up (very similar to this anyway):
begin
ctx_ddl.create_preference('location_appt_lexer', 'BASIC_LEXER');
ctx_ddl.set_attribute ( 'location_appt_lexer', 'printjoins', '@._');
end;
BEGIN
ctx_ddl.create_preference('location_appt_store', 'user_datastore');
ctx_ddl.set_attribute('location_appt_store', 'procedure', 'search_pkg.location_appt_filter');
ctx_ddl.set_attribute('location_appt_store', 'output_type', 'CLOB');
END;
CREATE INDEX "LOCATION_APPT_INDEX" ON "LOCATION" ("APPT_INDEX_COL")
   INDEXTYPE IS "CTXSYS"."CONTEXT"
     PARAMETERS ('DATASTORE location_appt_store LEXER location_appt_lexer SYNC (ON COMMIT)');And, of course there is a procedure location_appt_filter defined in a package search_pkg that I won't list here.
As far as I know indexing is supposed to be automatic on commit. I don't understand why any row would not get indexed. Any ideas?
Thanks.

The problem just fixed itself. I got irritated and quit messing with it. When I came back an hour later, it was fixed.

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