Items not visible in Cached Exchange Mode Outlook 2013

Outlook 2013, exchange 2010 14.2.247.5. I know it's an older version and I'll update if I need to.
So this is a tough one. I noticed one day while on a conference call that I was not receiving into my inbox an email that was just sent to me with a power point presentation. When I took it out of cached mode I saw the emails, 3 that were sent in total.
So I toggled cached mode, online mode a few times and adjusted the sync period and they started showing up in my inbox in cached mode.
Problems never go away that easy!!!!!!
So today I went into a shared account and in a particular folder there were missing items. Mostly items with attachments. There were a few emails listed about 15 or so but there are close to 2,000 emails in that folder mostly all with attachments. I deleted
the OST and there is no difference, still the same number of emails as before.
Tried the toggle routine but that didn't have any effect.
So I right click on the folder and go to properties and click the synchronization tab. It says "Last synchronized on: Never" , though there are items displayed, even after deleting the OST. It also says "Server folder contains 2,007"
and "Offline folder contains 12".
So I click filter and more choices and none of the options will allow me to sync all types of emails so I chose "Only items with:" and selected "one or more attachments".
All the emails with attachments are now visible and now the properties still says "Last synchronized on: Never" but now "Server folder contains: 2,007" and "Offline folder contains: 1,998".
Well I then clear the filter and low and behold, "Last syncronized on: Never" "folder contains: 2,007" and "Offline folder contains:" wait for it.................. "2,007"! And new items with attachments
are coming in.
WHAT THE _____. This is BAD because I am tasked with rolling out Office 2013 and caching is a must for my environment! But I cannot go live with such a bug or misconfiguration.
I've seen a few threads around the interweb about similar situations but nothing very clear and no real troubleshooting details.

Ok, I did more digging this time on the exchange server. I get see this error in the event viewer.
Log Name: Application
Source: MSExchangeIS
Date: 5/2/2014 1:59:24 PM
Event ID: 9646
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: contoso.com
Description:
Mapi session "5fa396f3-d773-457a-8cfb-1e4d49bff426: /o=/ou=First Administrative Group/cn=Recipients/cn=myself" exceeded the maximum of 500 objects of type "objtFolder".
So Why is this happening. I read it will cause all kinds of sync problems. Is it because I have a whole bunch of shared accounts in my folder list? I know I certainly don't have 500 folders!
I also just stumbled across this sub folder "Sync Issues" and "Local Failures" when looking at the number of folders I have and a whole bunch of errors.
13:43:34 Synchronizer Version 15.0.4605
13:43:34 Synchronizing Mailbox 'Me'
13:43:35 Synchronizing local changes in folder 'Sync Issues'
13:43:35 Uploading to server 'exchagne.contoso.com'
13:43:35 Error synchronizing message 'Synchronization Log: '
13:43:35
[80040305-54A-4DE-324]
13:43:35
Your server administrator has limited the number of items you can open simultaneously. Try closing messages you have opened or removing attachments and images from unsent messages you are composing.
13:43:35
Microsoft Exchange Information Store
13:43:35
For more information on this failure, click the URL below:
13:43:35
http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80040305-54a-4de-324
13:43:35 Moved a message that failed synchronization to 'Local Failures'. Message subject -> 'Synchronization Log: '. You can view this message in your offline folder only.
13:43:35 Done

Similar Messages

Exchange 2013 - outlook in LAN environment very slow upload but fast download - not using 'use cached exchange mode'

Hi,
I have Exchange 2013 setup in a new environment (no migration) and it is working great except I just realized there is a big problem.
I notice the following
Problem 1:
Outlook 2010 with sp2 with cached exchange mode on: when I import the pst into outlook, it imports fine but the sync is extremely slow. It uploads to the Exchange 2013 mail server at 20-70KB/sec (bytes) via LAN.
Problem 2:
Outlook 2010 with sp2 with cached exchange mode off: when I import the pst into outlook, it imports extremely slow. It uploads to the Exchange 2013 mail server at 20-70KB/sec (bytes) via LAN.
More info:
-user1 has 1GB of mail and when setting up the user on a new pc with outlook with cached exchange mode on, it downloads the mail very fast. It downloads at 40-80 Mbps/sec (bits).
-I have Exchange 2013 with CU3 with win2k12 non r2.
Why is the download so fast from Exchange 2013 but the upload to Exchange 2013 is extremely slow? How do I fix this?
Thanks

I did some more testing.
I setup a test environment with:
-Exchange 2013 SP1 on win2k12 r2
-Outlook 2010 SP2 on windows 7 sp1
-Outlook 2010 SP2 on windows 8.1
-Outlook 2013 SP1 on windows 8.1
Both windows 7 and windows 8.1 have the very slow upload issue to Exchange 2013. Windows 7 upload to Exchange 2013 is around 20-70KB/sec (bytes) via LAN. Windows 8.1 upload is a bit more responsive at around 500-600KB/sec (bytes) via LAN.
I changed the TcpAckFrequency to 1 for windows 7 and 8.1 and the problem went away. The upload on both Windows 7 and 8.1 was going at megabytes after the change.
I hope Microsoft fixes this soon.
PowerShell script to have this automated via GPO:
http://community.spiceworks.com/topic/571571-outlook-slow-after-migrating-to-exchange-2013
PowerShell Script:
$strGUIDS=[array](Get-WmiObject win32_networkadapter -filter "netconnectionstatus = 2" | select -expand GUID)
foreach ($strGUID in $strGUIDS) {New-ItemProperty -path HKLM:\System\CurrentControlSet\services\Tcpip\Parameters\Interfaces\$strGUID -propertytype DWORD -name TcpAckFrequency -value 1}

Exchange 2010 + Outlook 2013 = Items deleted from inbox, Keep Re-Appearing. (Cached mode outlook only)

Hey Team,
We have a single user who when she deletes items from the Inbox they re-appear (in the inbox), if she is running in cached exchange mode. The items do not re-appear in OWA.
She is not experiencing any network connectivity issues
We have rebuilt her MAPI profile including deleting all existing OST files
We have removed and reinstalled outlook / office 2013
She is the only user with the issue
There are no Sync issues
As soon as we disable cached exchange mode this issue immediately goes away, she is running Office 2013 RTM.
Any Ideas,
Thanks,
Robert
Robert

Hi Robert,
If change another PC to configure her mailbox within outlook 2013, is there the same issue?
In addition, you can try to move her mailbox to another database and check if any helps.
Best regards,
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Niko Cheng
TechNet Community Support

Multiple TS environment: Outlook 2010 Cached Exchange Mode

I know there are related threads but there was never a resolution to the question as far as i can tell and my scenario is different than the others:
We have two load balanced Citrix terminal servers running Server 2008r2 with Office 2010 installed. I want to enable Cached Exchange mode for the TS profiles. We use Desktop Authority (formerly ScriptLogic) to control most user settings based on what user
they are and what computer they are logging into. On both servers we have put in a SSD drive mapped as D: where we will be caching the OST files.
Through Desktop Authority i had set the default OST location and enabled cached exchange mode for a group of test users and it worked great when they first logged in. It cached where it needed to cache and all was well. But when that user logged off and
logged onto the other RDS server, their profiles would look for the OST on the server that is was first created on even though the default OST location was D: (independent of computer). I thought it would just recreate the OST on the new TS they were logging
into but it throws an error when launching outlook stating that it cannot find the OST becasue its looking for it on a "share" stored on the other TS.
Any thoughts or comments would be appreciated.

Hi,
In your scenario, I think this blog below will be helpful to you, you can try to change the .ost file location and check if this can be a fix:
http://blogs.technet.com/b/danstolts/archive/2012/11/07/how_2d00_to_2d00_change_2d00_default_2d00_data_2d00_file_2d00_ost_2d00_location_2d00_in_2d00_office_2d00_2013.aspx
Note: The article is written for Outlook 2013, but it also applies to Outlook 2010. The version of Outlook 2013 is 15.0, for Outlook 2010 it's 14.0.
Since I don't have Desktop Authority here, I'm not sure what settings it may control, you can contact their support to discuss this problem as well.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Use cached exchange mode for new and existing outlook profiles

Hi, I've noticed a difference in the behavior of this setting in Outlook 2010 vs 2013
In 2010, when the gpo is set, everything is greyed out for the user, but in 2013, the user can change the setting. Has anyone else noticed this? Is this something that MS decided to change or a bug?
I'll attach screenshots of the settings and the end result later.
joeblow

Hi,
à
In 2010, when the gpo is set, everything is greyed out for the user, but in 2013, the user can change the setting.
Based on your description, I understand that “Use Cached Exchange Mode” will gray out in Outlook 2010 when
set "Use Cached Exchange Mode for new and existing Outlook profiles".
However, in Outlook 2013, you will still be able to check “Use Cached Exchange Mode”. If anything I misunderstand, please don’t hesitate to let me know.
Just my guess, Office 2013 Administrative Templates may be a little difference with Office 2010 Administrative
Templates. On current situation, I suggest that you would post the question in
Office Forum. I believe we will get a better assistance there.
Hope this helps.
Best regards,
Justin Gu

Long delay for add-in saving emails with Cached Exchange Mode off for one user's Exchange account

Hello,
Before I start, I have asked questions in the Outlook Developer forum and was referred here as it appears to be an Exchange Server problem that I am experiencing, not related to Outlook or the add-in that I am developing.
I am an Outlook developer with an Outlook add-in that adds MAPI properties to emails and then calls MailItem.Save to save the changes.
The add-in uses the Internet Message ID MAPI property for some functionality, so I have to turn turn Cached Exchange Mode off to ensure that my functionality works correctly for the Sent Items folder (otherwise no Message ID property exists).
This process works fine for 99% of users.
I have one particular user that has a huge delay (~1 minute) when MailItem.Save is called for items in his account. He is using an Exchange account. If I switch Cached Exchange Mode on there is no longer a delay (as no communication with Exchange Server). The
user does not have an excessively large Mailbox.
The problem is not caused by the network or communication path to the server as the problem exists on any computer where other users are ok.
I'm sure the problem is not caused by my add-in, but likely a problem with the user's Exchange account. Does anyone have any suggestions on how I may be able to resolve the delay and what might be causing it?
Thanks
Glen Thomas

Hello,
Before I start, I have asked questions in the Outlook Developer forum and was referred here as it appears to be an Exchange Server problem that I am experiencing, not related to Outlook or the add-in that I am developing.
I am an Outlook developer with an Outlook add-in that adds MAPI properties to emails and then calls MailItem.Save to save the changes.
The add-in uses the Internet Message ID MAPI property for some functionality, so I have to turn turn Cached Exchange Mode off to ensure that my functionality works correctly for the Sent Items folder (otherwise no Message ID property exists).
This process works fine for 99% of users.
I have one particular user that has a huge delay (~1 minute) when MailItem.Save is called for items in his account. He is using an Exchange account. If I switch Cached Exchange Mode on there is no longer a delay (as no communication with Exchange Server). The
user does not have an excessively large Mailbox.
The problem is not caused by the network or communication path to the server as the problem exists on any computer where other users are ok.
I'm sure the problem is not caused by my add-in, but likely a problem with the user's Exchange account. Does anyone have any suggestions on how I may be able to resolve the delay and what might be causing it?
Thanks
Glen Thomas

"Resend" option is not working for specific user. "The Operation Failed" Exchange 2010 Outlook 2013

Hi Everybody. I have a weird one for you.
I have a user that gets an "operation failed" message whenever trying to use the "resend" option on any email (It's the one right under recall). I had tested up and down on her machine. Exchange 2010 Outlook 2013
Ran in safe mode, recreated her profile, disabled virus scanning, repaired office. (weird, the font just changed sizes on me)
After all of this I tested on other computers, other users seem to be able to "resend" just fine. However her account does not work on any computer I try, internal or external to the network.
It looks more like a profile issue.
She's a very active archivist, so she only has 486MB of space used by her mailbox.
It's well under quota.
It's been really puzzling me.
MCSE 2003, Exchange. MCTS Vista, 7. Administrator of awful, neglected website http://timssims.net

Hi Timssims,
Since there is only one user in the org has this issue, it seems an issue on the Outlook client side.
I suggest asking Outlook Forum for help so that we can get more professional suggestions.
For your convenience:
https://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
However I also have some suggestions for your reference:
1. If this issue occur on Cached Mode, I suggest turning to Online Mode for testing.
2. Please also paste the detailed error message if "operation failed" is not the
complete information.
3. If still not works after perform operations above (including suggestions from Outlook Forum), I suggest re-creating a new mailbox for the specific user just as Martin suggested.
Thanks
Mavis
Mavis Huang
TechNet Community Support

Why is an OST created even if Cached Exchange mode is disabled?

We have run into performance issues on our VDI environment which have been traced to Outlook. By default Cached Exchange Mode is enabled, this obviously creates an OST file. However, if this is disabled, either by GPO or in the registry and the OST file
is deleted, it creates another one anyway. The problem is we use non persistent with persona machines, so every time a user logs on it pulls a new machine, creates the OST in their persona then copies this OST to the C drive. This results in up to 10 minutes
between pulling the machine and being able to do anything.
Looking deeper into it there is another setting needed in the GPO or DWORD in the registry to not allow creation of an OST, see below
My question is why on earth is an OST created even if Cached Exchange mode is disabled? Why is this second setting even there? By definition if you are not using Cached Exchange mode, you do not need to have an OST so this just seems redundant and annoying.

Hi,
Outlook has one Online mode but two offline modes: Exchange Cached mode and Offline Folders. Although Outlook 2013 doesn't use true offline folders, only cached mode, you need to disable offline folders along with cached mode to prevent it and older versions
of Outlook from creating an OST file for offline use.
I think it should work if you have applied the GPO, or the registry values below:
Important
This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the
registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry,
http://windows.microsoft.com/en-US/windows7/Back-up-the-registry
HKEY_CURRENT_USER\Software\Policies\Microsoft\office\15.0\outlook\cached mode
DWORD: enable
Value: 0
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\OST
DWORD: NoOST
Value: 2
NoOst value specifies whether or not an OST is created at startup. Setting the
NoOst value to 2 will prevent the use of OST files. A value of 3 will allow OST files for cached mode but won't create one when online mode is used.
The explanation above is quoted from Diane Poremsky's article:
http://www.slipstick.com/exchange/outlook-online-mode-creates-ost-file/
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Regards,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Exchange 2007 / Outlook 2013 "Your Automatic Reply Settings Cannot Be Displayed Because The Server Is Unavailable"

One of our users is having problems setting replies from Outlook on his local PC. This is an SBS 2008 Server with Exchange 2007. The client PC is running Windows 8 with Outlook 2013. This issue doesn't seem to affect other users but this
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When trying to set an automatic reply from within Outlook 2013 we get the "Your automatic reply settings cannot be displayed because the server is unavailable". Outlook seems to be connecting and working fine so connection to the server does
exist.
Trying this same operation from owa works without issue. Please let me know what we need to do to find a solution.
Thanks so much!

Problem:
IMAP downloads inbox don't work after November patches.
If you install a fresh OS and O2K13 unpatched ,the IMAP works fine.
Fully patched O2K10 works fine too.
It worked for my customer until November patch Tuesday broke the IMAP sync.
Consultant opened case.
Response from Microsoft:
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that fix is out and below is the download links for 32 bit         and 64 bit of the office suites. You need to apply all 3 hotfix.         The crash issue and IMAP issue would get resolved
immediately         while the issue related to Free / Busy and OOF not getting set         would take 24-36 hours to start working once the patch is
applied.
Below
        are the KB articles:
Description
        of the Outlook 2013 hotfix package (Outlook-x-none.msp):         December 10, 2013:
http://support.microsoft.com/kb/2825652
Description
        of the Word 2013 hotfix package (Word-x-none.msp): December 10,         2013:
http://support.microsoft.com/kb/2837674
Description
        of the Office 2013 hotfix package (       2013:
http://support.microsoft.com/kb/2849994
    Description of the Office 2013 hotfix package (   December 10, 2013:
    http://support.microsoft.com/kb/2849994
Issues that this hotfix package fixes
Consider the following scenario:
You have a SharePoint Server environment that has complex             workflows.
You implement the ReceiveTimeOut registry entry to             increase the global timeout to 90 seconds.
You click Open this task             button to open a workflow task in Outlook 2013.
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This task could not be updated at this               time.
When you reply or forward an email message by using inline         replies, you cannot use the Close and Delete method of Outlook         Visual Basic for Application. Additionally, you
receive the         following error message:
Run-time error '-2147467259               (80004005)': This method can't be used with an inline               response mail
item.
Consider the following scenario:
Assume that User A is located on an on-premises Exchange             Server, and User B is located on Cloud.
Both the on-premises Exchange Server and the Cloud enables             the Federation Trust.
User A share his own calendar to User B with Full Details             permission, and send the sharing invitation to User B.
User B opens the sharing invitation from User A, click             Open this Calendar, Outlook browses to the Calendar module             and opens
the shared calendar.
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Consider the following scenario:
You install Outlook 2013 on Windows Server 2008 R2 or             Windows Server 2012 with Terminal Server Role installed.
You implement the Use Cached Exchange Mode for new and             Existing Outlook Profiles Group Policy settings and enable             it.
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account, the Use Cached           Exchange Mode check box is not checked in the popup         dialog box.
Consider the following scenario:
You have an Exchange Server that has Public Folders.
You create the Outlook Security               Settings folder under
All               Public Folders.
You publish the AdminSecurityMode registry entry and set             to a value of 1.
You configure Outlook 2013 to use cached mode.
        In this scenario, when Outlook 2013 connects to Exchange Server,         Outlook crashes.
    Description of the Word 2013 hotfix package (Word-x-none.msp):     December 10, 2013:
    http://support.microsoft.com/kb/2837674
    Assume that you open a meeting request in a separate window in     Outlook 2013. When you click
Accept and     then click
Send Reply Now,     Outlook crashes.
    Description of the Outlook 2013 hotfix package (Outlook-x-none.msp):     December 10, 2013:
    http://support.microsoft.com/kb/2825652
Issues that this hotfix package fixes
Assume that you have a recurring appointment that does not         have a subject. You make some changes to one instance of the         appointment and then save the instance. When you
try to open or         delete the instance, Outlook may crash. Additionally, when you         drag-and-drop one instance of the appointment to a different
time in the calendar, Outlook may crash.
When you reply or forward an email message by using inline         replies, you cannot use the Close and Delete method of Outlook         Visual Basic for Application. Additionally, you
receive the         following error message:
Run-time error '-2147467259               (80004005)': This method can't be used with an inline               response mail
item.
Consider the following scenario:
Assume that User A has a mailbox that is located on an             on-premises Exchange Server, and User B has a mailbox that             is located
on Cloud.
Both the on-premises Exchange Server and the Cloud enable             the federation trust.
User A share his own calendar to User B with Full Details             permission, and send the sharing invitation to User B.
User B opens the sharing invitation from User A, click             Open this Calendar, Outlook browses to the Calendar module             and opens
the shared calendar.
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Consider the following scenario:
You install Outlook 2013 on Windows Server 2008 R2 or             Windows Server 2012 with Terminal Server Role installed.
You implement the Use Cached               Exchange Mode for new and Existing Outlook Profiles             Group Policy
settings and enable it.
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account, the Use Cached           Exchange Mode check box is not checked in the popup         dialog box.
Consider the following scenario:
You have an Exchange Server that has Public Folders.
You create the Outlook Security               Settings folder under
All               Public Folders.
You publish the AdminSecurityMode
registry entry and set to a value of 1.
You configure Outlook 2013 to use cached mode.
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Consider the following scenario:
You have two Active Directory forests (Forest A and Forest             B).
User A and User B have their mailboxes that are located on             Forest A.
User A share his own calendar with User B with Full             Details permission.
User B add the shared calendar and let it sync.
You move User B’s mailbox to Forest B.
        In this scenario, the shared data in the shared calendar is         removed every second time that User A restarts Outlook. And it         is re-synced
when User A browses to the Calendar module.
Unfortunately TechNet isn't coming back, sorry folks :-(
The 3 patches above immediately fixed the issue for me!
Thanks so much!

Outlook 2013: Accessing Exchange with Outlook 2013 and OST on mulitple machines?

My organization recently transitioned to off-site Exchange servers. Users were upgraded to Office 365 / Outlook 2013 using OST files (PST files previously
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tablet. Will having OST files on separate machines create sync issues? I have access to Outlook Web Access on the Surface, but prefer the Outlook desktop application for quick actions and other tools.

Hi,
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is named an offline Outlook Data File (.ost).
As what Amit says, there would be no issue configuring Exchange account from both the work laptop and personal tablet. The OST file is synchronized with the Exchange computer when a connection is available. It is synced from Exchange server instead of the
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For more information about Outlook Data Files (.pst and .ost), please refer to:
http://office.microsoft.com/en-us/outlook-help/introduction-to-outlook-data-files-pst-and-ost-HA010354876.aspx
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Winnie Liang
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I am facing a weird issue.
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mails are visible.
I have tried - download all mails in IMAP config, recreating account in client, view only subscribed folders/not, I don't have problematic KBs that were mentioned on few discussions.
Thanks for any advice.

Hi David,
Please make sure the latest patches and service packs are installed for your Outlook 2013. Please click Send/Receive > Send/Receive All Folders to manually update folders and then check whether all mails are download to Outlook or not.
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Hi,
In our development system and QA system the SCOT is enabled to test the workflow for credit approval. The settings as far as I can see is same in both the systems except in address types maintained in QA is specific and it is * in development. In QA while the task for mails is raised, the items with recipient type Organisation object are not visible in SCOT overview of orders but in development all the items are visible. In development, the mail is also activated based on the user id but this is not working in QA system where the only item that is sending the mail is the one with recipient type Email. Can you plaesea advice what is wrong in teh configuration?
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Send As Permissions - Exchange 2010 - Outlook 2013

I am currently having an issue with an account. 2 people share an Admin Account inbox, while having their own inbox, Although the Admin mailbox only works in Online
mode or the folders will not update and emails will not come through.
This is not the problem though.
Before today both people were working fine for the last few months. Now User 1 (only user to send as Admin mailbox) can not send as the mailbox, while
in online mode. In cached mode it works fine, however the folders do not work.
When in online mode, i can remove the address from the From: drop down and re-add, however this only works for that email. Sending another email reaches
the same error "you do not have the permission to send as blah blah blah". This is a popup error.
Removing the address and re-adding works every time, however as you can imagine, this is not ideal for the user. In testing I have removed permissions
for send as in EMC but removing the address from the from field and re-adding is still allowing it to send. It seems outlook/exchange is not recognizing the permissions. Does anyone have any ideas on what could be causing this?
Exchange version is 2011
Outlook version is 2013

In testing I have removed permissions for send as in EMC but removing the address from the from field and re-adding is still allowing it to send. It seems outlook/exchange is not recognizing the
permissions. Does anyone have any ideas on what could be causing this?
Hi,
After removing the permissions in EMC, I suspect it still takes some time to take effect. We can verify this by sending as the Admin mailbox on OWA to check the result. Then wait for some time, send the test email in Outlook again.
This issue is actually opposite to these issues I've seen before: Most other issues are that the user is not able to send as another user in Cached mode, but able to send in Online Mode. Your description kind of implies there's something interfering
with the connection between Outlook and Exchange when Outlook is in Online Mode, please disable all suspicious add-ins in Outlook, especially the anti-spam add-ins provided by the anti-virus program. Then disable the anti-virus program and the firewall temporarily
to check the result.
As mentioned in your post, this issue is also related to the Auto-Complete List in Outlook, the list may have been corrupted. We can try clearing the list to check if the problem persists:
In Outlook 2013, click FILE -> Options -> Mail -> Send messages -> Click "Empty Auto-Complete List" button -> Yes -> OK.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Items not visible in Cached Exchange Mode Outlook 2013

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