Itouch 8G frozen with itunes icon

I have an itouch that had been working just fine. Now all I get is a picof a usb connector with an arrow pointing to an itunes icon. Whne I try to reset i get the apple icon and then right back to the itunes icon. The same thing occurs whether the itouch is plugge in to a computer or not.

See if this can help you: http://support.apple.com/kb/HT1808

Similar Messages

  • My Ipad 2 have a frozen with itunes icon a lot , i bring to apple store they fix it  , but on ly use about a week ipad have the same broblem a gain , I very tired and mad , I paid alot money for apple but they give mena ****  that why I buy sam sung table

    My Ipad 2 have frozen with itunes icon alot , I bring to apple store fix it alot , but bring home use only a week , ipad have same broblem again , I very tired and mad because I pay alot money for apple but they give me bad ipad , future I thing about samsung tablet . Now my ipad still have a problem I am very upset this ****.

    For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices. 
    That all works.
    It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now.  They are all synced, and all was working just fine.
    I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
    Thanks for listening,
    Melissa

  • HT1414 omg phone frozen during sync, will not turn back on and itunes wants me to restore but unsure if all my precious photos etc have been saved and if so where they are?? I cannot turn phone back on its frozen with itunes icon picture on screen!! help

    omg phone frozen during sync, will not turn back on and itunes wants me to restore but unsure if all my precious photos etc have been saved and if so where they are?? I cannot turn phone back on its frozen with itunes icon picture on screen!! help

    Once the Device is asking to be Restored with iTunes... it is too late to save anything...
    To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
    http://support.apple.com/kb/HT1414
    Restore from Backup
    http://support.apple.com/kb/ht1766

  • Ios8 failed update now iPad 2 is frozen, with iTunes icon on screen

    My kid saw that the iOS 8 update was available for my iPad 2 and he proceeded to try to do the update but after a while when he checked how it was going there was only a black screen with the iTunes icon in the middle and what looks like a cord pointing to it.
    At first we had tried to do the update wirelessly but after I saw that sign I assumed that the iPad wanted me to plug it to the iTunes app. I tried it in my old laptop where i had my iTunes account and the update failed to download again. I then tried it in a brand new iMac that I bought a few weeks ago and where iTunes was not previously installed but the update keeps failing every time and it gives error code number 9. It says to check for the latest version of the iMac iOS and also the latest iTunes which i have both of so I do not think that that is the problem. It also talks about security software interfering with the connection but like I said before this is a brand new iMac and I have not installed any security software yet.
    Any ideas on how I can get my iPad working again? I don't care if I keep the old iOS for now but I just want it to work again.
    Thanks in advance

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • My iphone4 has frozen with usb icon on screen?

    Help
    My iphone4 has frozen with usb icon on screen?

    Is that a queston or are you telling us?   Did you connect it to iTunes as the screen tells you and restore the phone?

  • Installed the ios 7.0.2 update to my iphone 4, now it is stuck on a screen with itunes icon and power plug.  is this corect? I am unable to use the phone now.  What should i do next? I plug in to itune in my computer and ask me to restore my phone?

    installed the ios 7.0.2 update to my iphone 4, now it is stuck on a screen with itunes icon and power plug. 
    I am unable to use the phone now.  What should i do next? I plug in to itune in my computer and ask me to restore my phone? I will loose all my date?

    I hooked up itune and restore.  after finished restores, it said my phone is in recovery mode and needs to be finish before using itune, my screen still show the itunes icon and power plug

  • HT1222 i installed the ios 7.0.2 update to my iphone 4, now it is stuck on a screen with itunes icon and power plug.  is this corect?

    installed the ios 7.0.2 update to my iphone 4, now it is stuck on a screen with itunes icon and power plug.  is this corect? I am unable to use the phone now.  What should i do next?

    I hooked up itune and restore.  after finished restores, it said my phone is in recovery mode and needs to be finish before using itune, my screen still show the itunes icon and power plug

  • Ipad frozen with itunes logo. reset did not work. reinstall itunes on win xp did not work

    ipad frozen with itunes logo displayed. Tried reset both ways. reinstalled itunes on Win XP all without success. Any hint?
    Thanks

    Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • My iPad is frozen with iTunes logo, arrow pointing to it, lock symbol and bar running to power inlet point. How do I get out of this?

    My iPad is frozen with iTunes logo, arrow pointing to it, lock symbol and image of bar running to power inlet point. How do I get out of this?

    1)  Connect to iTunes on the computer you usually Sync with and Restore
    http://support.apple.com/kb/HT1414
    2)  If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/ht4097
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766
    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
    iTunes free download from www.itunes.com/download

  • Was reading book official appearing pop up came up asking if I wanted to upgrade-I pressed to do it and iPad is frozen with iTunes image and image of charger cord

    Was reading book on iPad
    Pop up asked if I wanted to upgrade- probably stupidly I agreed- now iPad screen is frozen with ITunes symbol and image of charger cord on screen- tried turning it off - no help.

    Carolyn explained how to reset the iPad. You don't need a tool or clip to do this...just your fingers.
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    I do not think that is going to work, but try it.
    You are getting the connect to iTunes message and that usually means that your iPad needs to be restored.

  • Download of 8.2 ios on iPhone 5s caused phone to lock up with iTunes icon and cable icon on screen .Will not reboot. What is fix.

    Download of 8.2 ios on iPhone 5s caused phone to lock up
    with iTunes icon and cable icon on screen .Will not reboot. How to fix?

    Hello jh901,
    After reviewing your post, it sounds like you have not been able to update the iPhone. I would recommend that you read this article, it may be able to help the issue.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • All I get is usb icon with iTunes icon on iphone5-.

    Posted earlier, but brand new iphone5 is locked,unresponsive.  Have tried everything including trying to restore from itunes.  Regardless, all I ever get on iphone is the uSB icon/with itunes icon (like it is asking you to connect to pc).  I have tried windows, mac machines plus different USB cable still no luck.  Is there anyway I can unbrick my phone? 
    Thxs

    FWIW/Hopefully might help someone else..... our issue was hardware related and after visit to genius bar left w/ new iphone 5. 
    On a seperate note..... VERY impressed with Apple/Genius Bar at my local store.  Within 15 minutes had problem identified and on our way w/new phone. 

  • Hello, I can not reset Iphone 3gs, I tried few times, but I only get a cable on the screen with Itunes icon. and Itunes does not see it. anyone can help me?

    hello, I can not reset Iphone 3gs, I tried few times, but I only get a cable on the screen with Itunes icon. and Itunes does not see it. anyone can help me?

    You may need to put the iPad in recovery mode to restore it.
    http://support.apple.com/kb/HT1808

  • Was updating iPod and computer shut down and now my iPod is frozen with itunes symbol and USB symbol on front of iPod???

    I was updating my iPod and computer shut down and now my iPod is frozen with iTunes logo and USB symbol on front and is unresponsive.  Any ideas?

    Have you checked the knowledge base articles
    http://support.apple.com/kb/HT1808
    http://support.apple.com/kb/TS3281

  • HT4623 during update to IOS7 iphone frozen with itunes logo shown with cable?

    during update to IOS7 iphone frozen with itunes logo shown with cable?

    Your iPhone has dropped into recovery mode. You'll need to restore it:
    http://support.apple.com/kb/HT1808
    Regards.

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