ITouch and missing play counts

I've recently noticed that songs played on my iTouch (1.1.2) do not always update the play count field in iTunes (7.5) but do register the last played date.
Has anybody else seen this issue?

Although I never found a formal resolution to this issue I did find a VB script that enables a value to be placed into the Play Count field.

Similar Messages

If I do a normal library and playlist backup, will that also backup song rating and song played count?

Hi everyone, just wondering if when I do the routine backup straight from the iTunes menu and I've exported my playlist and library.xml file. I've also backed up the entire /Program Files/iTunes folder. Will they also backup my 'Song Rating' and 'Song Played Count' for my playlist? Thanks.

Backup from iTunes has gone. The .xml file isn't enough to rebuild the library completely. The .itl file is the crucial one, though you need all the media too.
See this User Tip.
tt2

IPod Classic updating ratings and not play counts in iTunes

I am currently using an iPod classic purchased in 2010 with iTunes 10.5.3.3. however I encountered the same issue on 10.6.1 which made me think that if I downgraded that it would solve my problem but it hasn't.
Here is my problem. Over the past two weeks, I noticed that when I synched my iPod my recenlty played playlist number went from 835 to 720. I typically listen to over fifty songs throughout the course of the day. I have playlist set up to select songs based on a last played date. Last played not in the last 14 days. I last synched my iPod yesterday and I recently setup a new library that is less than 2 weeks old.
On the iPod everything was working fine. When I synched the iPod I noticed that the playlist reverted back to yesterday's status and that my ratings had changed but not the last played date and play counts did not update. Hence breaking the smart playlist functionality of Top 25 Most Played and any other playlist based on play counts. Also my podcasts are not updating as well. I listened to a podcast today and it is still showing up as new after syncing with iTunes.
I noticed that if I do a hard reset (Menu+center button) and resync then the playlist update from the point of the last. I have not encountered this problem until upgrading to 10.6.1.
I even went has far as deleting the itl files and letting iTunes create them again based off the XML and still the problem persists. I even created a new library and added new songs and the problem persist.
I would like to know a good way to getting the sync functionality to work properly and not just sync my ratings. Has anybody encountered this problem?

The rules for my recently played list is as follows:
Last Played is in the last 2 weeks
Kind does not contain video
Live updating
Oh and I forgot the Match all is checked.
I have changed my playlist from Apple's default playlist of:
Match all
Last Played is in the last 2 weeks
Media Kind is not Podcast
I have found that Media Kind balloon breaks live updating on iPod Classics but the Kind or Genre balloon does not. In the past I could go two to three weeks without syncing as I have over 100 Gigs of music and sometimes could go into recently played to find a song quicker because it would be at the top. Now that isn't the case. Most of my smart playlist start with Last Played is not with a certain range so I can listen to new songs and I rate songs as I play them so I can get rid of 1 & 2 star songs off my library at a later date. However when I sync my device the songs reappear on certain smart playlist with no play counts but updated ratings. Like Mix Rap or 4&5 star unplayed.
For example, Mix: Rap
Match all is checked
Last Played is not in the last 14 days
Last Skipped is not in the last 7 days
Rating is not 1 star
Rating is not 2 star
any
Genre contains Hip-Hop
Genre contains Rap
Limit to 25 items Random
Live updating
I am going by the recently played list because I wiped the entire library as of April 3, 2012 so everything I play is still within the two week window. I have a few other playlist that are not updating after syncing. Meaning they are updating on the device and revert after syncing with iTunes.
After writing my post last night I did a clean install of 10.6.1.7. By clean install I mean I deleted all information from my Users\AppData folder related to Apple Computer in Local, Roaming, and LocalLow. I also deleted my .itl, itdb, and sentinel files and imported my Library xml file. I also performed a super fix on my iPod classic as well. I played a few songs last night and they seem to be running fine. But that's how it always starts out.
Any feedback would be helpful....Thanks for the response turingtest2 by the way
Message was edited by: dontreallycare4apple

Erased/missing ratings and play counts

I searched for something similar in the boards but didn't come across any.
Here's the problem I've just encountered. I'm running iTunes 8.0.2 with all my music files on an external drive. I've haven't had any real issues with iTunes in all the years I've used it. A few months ago I finally finished going through all my music playing it at least once with itunes and rating them all. I turn it on today and my smart playlist which lists all the unplayed songs is showing 3.1 days of songs that have lost their play count and ratings data. Kinda frustrating.
Does anyone know what happened and if it is correctable?

My question is this: does this count as automatic updating for the purposes of ratings and play counts being copied to iTunes when I sync with iPod?
it should do. green eyes is a second gen nano, i'm syncing selected playlists only, and my play counts and ratings are updating in the smart playlists.
are you playing the songs through completely? i'm noticing that i only get a playcount update if i've completely played the song. (the ratings changes go through regardless of whether or not i've completely played a song on green eyes, though.)

ITouch play count not reflected on computer

I know this was raised before and was claimed to be fixed but I don't think so - there are songs I play on my iTouch which are not always reflected in the play count/last played on my computer. Version is 1.1.4 (4A102) and iTunes is 7.6.2.9.
Thoughts? Thanks.
-Bob.

I am surprised this issue has not been appropriately been solved or cleared by Apple.
I have an iPod Touch with firmware 1.1.4 and iTunes 7.6.2.9. My old "regular and clunky" iPod (a 60 Gb unit) did sync well all the time.
Now, sometimes, my Touch does not update the Play Count.
As a reference:
- I have it on automatic synching
- I am referring also about "fully played songs" and not skipped ones
- iTunes DOES recognize the Touch: iTunes shows the Touch on its screen and puts on all the synching signs, and the Touch also shows on its display that it is synching. However, sometimes, nothing happens.
My last missing play count episode seems to have happened after I added a new list to the group of selected lists for synching (curiously, the list was just a sub-set of other, previously selected, lists, so its addition did not require uploading any new song to the Touch).
One of the worst issues with this is that it seems to be unpredictable. My Touch got back to synching earlier today after a couple of days of trouble.
Anybody has a clue?
I will do some tests and will report if I find anything I find, but will surely appreciate if anyone can provide some light on this uncomfortable issue.
Tks

Itunes regularly "forgets" my libraries and play counts

Hi,
In the last month i am experiencing the following problem. Every now and then, when i open itunes, my playlists are gone, and the play count of the songs is changed (a few songs have play count 1 and the rest 0). Moreover, itunes says I have a different number of podcasts downloaded.
The situation lasts for a few days, and after a random amount of time, my playlists are back, including the play count of the songs(most songs above 100 play count) and i get a different number of podcasts.
Not it seems to me i have two itunes, and every sync with the iphone requires the data on the phone to be deleted and freshly installs all sync songs/podcasts. This makes every sync 30 min long.
In the itunes folder i have:
itunes library extras.itdb
itunes library genius.itdb
itunes library.xml
itunes library.itl
itunes music library.xml
i found that itunes music library.xml contains information with play count 1 or 0
however the itunes library.xml contains the original infomation, with fields of play count a 100 or above.
My first thought was to delete the itunes music library. I found that whenever i restart itunes the file is automatically generated.
How can i stop this "random forgetfullness" of itunes?

Do you have Windows Live OneCare or some other security software? Tell that software not to scan the ITL and XML files. That can cause problems when itunes is trying to save/update those files while the security software has a hold on it.
Also - the "itunes music library.xml" is left over from an older version. I am fairly certain the newest versions of itunes uses "itunes library.xml".
If it was my PC, I would delete "itunes music library.xml". You could always just move it to another folder if you are hesitant to delete it, but get it out of the itunes folder.
Backing up, itunes needs an ITL file to run.
1) If no valid ITL file exists, it creates a new one (blank library) and ignores the XML file.
2) If it finds an existing ITL, it uses it and ignores the XML file.
3) If it finds a valid but damaged ITL, it looks for an XML file and tries to rebuild the ITL from that.
I suspect what is happening in your case is #3, but itunes is using the older xml with the bad play counts to rebuild its ITL file. If you get rid of that bad XML file it will have no choice but to use the recent XML file to rebuild.
Of course the main reason of why this is happening needs to get sorted, but sometimes it's difficult to find what's causing the ITL problems in the first place. I'd look at security software settings and make sure the itunes database files are excluded.
Just curious, if you look in Win Explorer, what are the dates on those XML files - created and modified?

Just updated my ITunes, Plays fine, but play count and date played do not change. What is going on?

Updated I Tunes 11.0 and all plays well, just the last date played never changes and the play count remains the same no matter how many times I play the song. Not really sure where to go with this.

Hi Liz,
Sorry to hear you are having a similar problem. Last night I went to the tool bar at the top of iphoto, clicked on "File", then clicked "Browse Backups" in the drop down menu.    I have an external hard drive that is set up to Time Machine.   The Browse Backups opened the iphoto pages in the Time Machine. I selected a date one day ahead of the day I performed the now infamous update, and it showed my iphoto library as it had existed that day.   I then clicked "Restore Library" at the bottom right corner of the Time Machine screen.   Roughly 2 hours later my iphoto was back to normal.   When I opened iphoto there was a message saying I need to upgrade my program to be compatible with the new version of iphoto(version 9.2.1). I clicked "Upgrade" and within seconds it had done whatever upgrading it needed to do.
The only glitch in the restoration was that it restored the library as it appeared last week, so I no longer had photos I had imported this past weekend.   I simply went back to the Browse Backups in the drop down menu, when Time Machine opened I selected the page showing my pictures from this weekend and again said to Restore Library.   Roughly 45 minutes later the library was restored including the most recent photos.
I am now a happy camper.
I don't know if any of this will be of help to you because your email says you are having trouble with photos imported after the upgrade was performed.   Have you had any pop up notices when you first open iphoto, that tell you you need an upgrade to be compatible with the new iphoto?     If so have you clicked "upgrade"?
Good luck Liz, if you have Time Machine running as a back up to your library, maybe you wil be able to get help there, by following my instructions above.   Otherwise,   good luck with your investigations.   I'd be interested in hearing how you make out.
Karen

Last played and play count help.

My "last played" hasn't updated since 9/9 and my play count isn't loading, either. I've tried to reset the play count but it's still not working. Anyone know what I can do?

Delete several tracks you know you've played ... that will cause the last played/play count to be updated.

When I use Home share is it capable to transfer my playlists and play counts, etc?

Hi, i got a new laptop and Im trying to transfer about 60 Gb of music and videos to it from an old itunes account. I really want my playlists, the original dates i added the songs, and the play counts to be transferred as well. Can i do that with home sharing?
I also got an external harddrive and Itunes support said that I could transfer all the info I wanted but when I tried, it didnt work. Any advise?

Sofa_bed37 wrote:
Can i do that with home sharing?
home sharing will not transfer playcounts, ratings, and original "date added". you can transfer playlists but the actual music files will not be copied to the homeshared library, i.e. they must be already present in the other library.
to do what you want you need a 3rd party tool such as TuneRanger.
I also got an external harddrive and Itunes support said that I could transfer all the info I wanted but when I tried, it didnt work. Any advise?
you can use the external. assuming all your media files are in the default location, copy the entire iTunes folder (not just the iTunes music or media folder) to the external, and from there to the exact same location on the other machine.
this will also provide an opportunity to create a backup of your library (generally a good idea in case something happens). you could use SyncToy to keep main library and backup in sync.

Displaying song ratings and play counts

Wouldn't it be great if the song rating (and maybe play count) was displayed next to the song title when you are browsing your songs? I'm not asking for anything fancy, just a simple 4/5 or 0/5 and the play count right next to the song.
It would be so awesome to be able to show a friend your top songs without having to hit play on every song, then middle button 3 times just to see your song ranking, wouldn't it?
Does anyone agree?

I keep track of my listening habits using play counts. It's a great way to keep track of how many times you've listened to a song. I would love it sooo much if I could see my play count on the iPod.

Ratings and play counts not synced to iTunes

I just got a 2G iPod nano 2GB. Whenever I add ratings or increase the play count for songs on the iPod and then sync to iTunes, the ratings and play counts are obliterated by whatever iTunes has for its data. Example: I make a 5 star smart playlist in iTunes with Live update, then while listening to iPod I rate some songs with 5 stars. They show up in the playlist on iPod since they have 5 stars, but once I sync with iTunes again, the stars are wiped out and the smart playlist is back to exactly what is was in iTunes.
It seems to me that syncing should take whichever has newer information (iPod or iTunes) and propagate it to the other. I read some topics from others that had this same problem and people have repeatedly stated that Automatic syncing must be enabled and not manually manage music. I don't have room to put all my music on the iPod, but I have enabled automatic syncing with selected playlists. My question is this: does this count as automatic updating for the purposes of ratings and play counts being copied to iTunes when I sync with iPod? Or does automatic sync need to be for the entire library in order for ratings and play counts to be propagated? Thanks!
iPod nano 2G Windows XP

My question is this: does this count as automatic updating for the purposes of ratings and play counts being copied to iTunes when I sync with iPod?
it should do. green eyes is a second gen nano, i'm syncing selected playlists only, and my play counts and ratings are updating in the smart playlists.
are you playing the songs through completely? i'm noticing that i only get a playcount update if i've completely played the song. (the ratings changes go through regardless of whether or not i've completely played a song on green eyes, though.)

Recently played and play count

Is there anyway to update my itunes recently played and playcount after I have used my shuffle.
Just that I am sad and like to know what my top tunes are etc

I have three ipods linked to my itunes. My 80gb which auto syncs and updates play counts. A nano which manually syncs and doesnt affect play counts (The wifes so I want it that way)
I have a new shuffle which I want to update play counts. I have loaded the shuffle with the music I want on it so it doesnt update with random songs from my library of over 5000 songs. As mentioned the recently played and play count is not updating.

New nano not updating play counts - any help would be greatly appreciated!

I purchased a new nano (7G) yesterday. When I play music (and plug it back into my computer) the play count / last played does not update on my computer. I've tried restoring and turning sync on and off again (I use manual update) to no avail.
I didn't have this issue with my old iPod, so it shouldn't be a problem with iTunes. The play count does go up according to the nano's display, but it doesn't transfer to my computer's play counts. I also tried an old suggestion of playing a podcast for 30 seconds before plugging it, but that didn't work either.
Using 10.6.8, and iTunes 10.7. I hope I'm just missing something simple. Thanks!

I found this about what I think is the same problem I had, although mine was with my iphone but think it could be useful. I think my issue was that i had put my girlfriends phone on first so when i put mine on, it prioritised the original one. Not sure anyway, but sounds similar and for now it has been fixed.
Right Click on your iphones name and click sync one more time, when this is done, click on your music folder under your iphones name you will get this message "You have changed the settings for the iPhone “dermott o'donnell’s iPhone”. Would you like to apply these changes?" click apply
and the play count should be updated, my music is managed manually as well

Convert Music while Keeping Play Count, etc.

I've just come to the conclusion that AAC sounds significantly better than MP3 at the same bitrate. I've also noticed from using my own music that a song that's 128-kbps AAC sounds just as good as 160-kbps MP3.
When I first started using iTunes (back in my Windoze days), I imported the majority of my music as 160-kbps MP3 and continued doing so after I got my MBP.
Now since I realized that I could have the same quality of music take up much less space if I use 128-kbps AAC, I would like to convert my MP3s to AAC. However, when doing this in iTunes, it does not copy the play count, last played, etc. While it wouldn't be a big deal if I only had a few hundred songs, I have over 2500 that I would want to convert.
Does anyone know of a way (or another application) that can convert my MP3s to AAC and keep play counts and other tags?
Tanks in advance for any help.

bcr88 wrote:
Well, that's the problem. I've got everything figured out about how I'd convert my music and remove the originals. But my problem is I don't want to lose my play counts. If were just a couple songs, I could just run up the play count on my own, but I have way too many songs to do that to.
That's why I'm trying to find out if there's some way (a script or another application) to convert my files and keep all that information.
Sorry, but you cannot. Converting music formats creates a new separate file. It is supposed to work that way due to the differences in file qualities and other details. Playcount can only be manipulated by either playing the tracks through or editing the iTunes database (something I do not recommend)

ITunes play counts are wrong. How can this be fixed?

I like managining my play counts, since I use a couple of smart playlists based on playcounts. However, I have this issue that I can't honestly seem to find a resolution to online. I see users with this problem, but no resolutions. Whenever I have to sync my iphone to itunes, it ends up jumbling up my play counts for some reason.
Example: If I have song A, that I've played 5 times previously. I play it 3 times, then sync my iphone, it'd end up with 13 plays (5 plays previous, then 5 plays again, plus the three extra plays.) I'll have song B, with 0 plays. I play it twice, sync again, and get 0 plays for the song.
Can this be fixed? I want song A to have 8 plays in iTunes/iphone, and song B to have 2 plays. This does not make any sense. I'm confused. I've heard it started with iTunes 8, but I can't downgrade since my iphone is on the latest firmware.

What should be happening is that each time you sync the device the number of plays made on the device since the last sync are added into iTunes as a global record. This system should be able to accurately support multiple devices. Because smart playlists can use play count as a parameter the devices must record both the current "total" and "device" play counts.
The first suggested fix for anything a bit random like this is to restore the device in the hope that it will just go away.
tt2

ITouch and missing play counts

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