Itouch connection to wifi

I just bought a new itouch and can't connect to wifi when i am out, say starbucks. took to best buy and they couldn't fix it. any suggestions?

Hello and Welcome to Apple Discussions. 
I assume that in Settings > WiFi that you have it turned on(?). Do you get a list of SSIDs (Wireless Network names) when you do that?
Select the Starbucks one (called T-Mobile in UK Starbucks anyway). Then press the Home button and then touch Safari. You'll be taken to the T-Mobile proxy server where you enter your account name and password in a web page.
mrtotes

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