Itouch exchange or return? wifi problem

i notice everyone is having a problem with their new itouch wifi. i am having the similar problem too. should i exchange and get a brand new itouch and see if that will work? or should i just wait it out and see if they fix the problem with an update? or just return it?

I described my iTouch wifi problems in the other discussion, just a few minutes ago. Right now I am connected to a router that I know no one else is connected to, and I still have my problem. It has nothing to do with the number of people connected.
One person told me to turn off wi-fi, and back on, and keep doing this until I get an IP address that does not start with 169... But my IP addresses always start with 169. I wonder if got stuck there -- it started out fine, but the first IP address that started with 169 it got, that was it, and it's stuck, and won't work again until apple fixes it.

Similar Messages

  • The WiFi problem - Is it a case of N vs G

    Seeing as I can't get any replies to my wifi findings in the main wifi thread , I thought I'd see if there were any others who have experienced the diminished wifi with different router protocols as the source of the problem as opposed to the 3 update.
    MY phone is a 3GS, so version 3 was already installed. I was using an old dLink G Router with no problems what so ever - full signal all the time, even with the current latest firmware 3.1.2
    With my recent move to a condo, I purchased a new Linksys N Router (single band) and the wifi signal on the phone starts off with the full signal, then quickly drops to just the single dot.
    I go go back to my prior residence where the G router is still set up and I get the full signal even to the end of driveway.
    I've experienced the exact same symptoms with my daughter's itouch which has not been upgraded to 3
    All my other equipment on the network seems to work fine, PS3 and 2 other laptops.
    I've played with various settings on the router, but nothing esoteric , no change, so now I'm out of the box settings on the router.
    Bottom line - there are a lot of threads blaming the 3 firmware upgrade as the problem, but what I'd like from this thread is to concentrate on a drop in wifi based on a different router protocol.
    *I'd like to hear from users If your wifi problems were simply a result of switching routers from G to N and if there's a preferred router that works?*
    Thanks for the time and apologies for the potential redudndancy but, but this problem should be emphasized in Apple's eye.

    Try Kalyn at Apple
    I think you will start hearing more about it.
    From: Kalyn Rost [mailto:[email protected]]
    Sent: Wednesday, November 18, 2009 8:04 PM
    To: Braxton Miller
    Subject: Re: Case Number 141994518
    I do have to admit that I have not run into this issue once yet. I don't know how many customers are running speed tests to find out, but it seems to be puzzling to our engineer as well. So, despite so many people having issues, it either has not been reported, or there has been another fix.
    On Nov 18, 2009, at 7:00 PM, Braxton Miller wrote:
    I just find it very hard to accept that I am the only person that has experienced and reported this problem to Apple. I do not think Apple realizes the extent of the problem. I will see what I can do to help them.
    From: Kalyn Rost [mailto:[email protected]]
    Sent: Wednesday, November 18, 2009 7:55 PM
    To: Braxton Miller
    Subject: Re: Case Number 141994518
    And if they feel that is required, that is exactly what they will ask for me to set up.
    On Nov 18, 2009, at 6:53 PM, Braxton Miller wrote:
    All the more reason to send them the phones so they can see the problem for themselves.
    From: Kalyn Rost [mailto:[email protected]]
    Sent: Wednesday, November 18, 2009 7:51 PM
    To: Braxton Miller
    Subject: Re: Case Number 141994518
    Honestly, this is really all we can do. There's maybe 5 or 6 engineers who we can contact for all of Apple in the US. They need to try and duplicate each and every customer's issue who makes it up to this point unless it's one they've seen before. There isn't anyone here who would have the time to work on it, but I'm really doing all that I can. They're trying to find the source of the issue, but without being able to replicate it, there's not a lot we'll be able to do until they can. Once they can find out why it's happening, they'll be able to fix it.
    On Nov 18, 2009, at 6:45 PM, Braxton Miller wrote:
    Why don’t I just return the phones to Apple and let them work on them without us in the loop? I can use my old phones in the meantime. They do not have a WiFI problem even with the old user account. I was under the impression Apple would be aggressive in resolving this but based on the current pace I see where it could take weeks. That is not what I was expecting when I bought two more phones.
    From: Kalyn Rost [mailto:[email protected]]
    Sent: Wednesday, November 18, 2009 7:38 PM
    To: Braxton Miller
    Subject: Re: Case Number 141994518
    That, unfortunately, is not allowed. It does take them a while to get back to us, and between us and them, it is email-only support as they take time to attempt to duplicate the issues you are having.
    On Nov 18, 2009, at 6:36 PM, Braxton Miller wrote:
    Kalyn, I have been at this for over an hour now and that is just today. Would it not be faster for me to work with engineering direct? It would save me a lot of time I think. Or is that not allowed?
    From: Kalyn Rost [mailto:[email protected]]
    Sent: Wednesday, November 18, 2009 7:31 PM
    To: Braxton Miller
    Subject: Re: Case Number 141994518
    Perfect, thank you! I will send that on up to them!
    On Nov 18, 2009, at 6:28 PM, Braxton Miller wrote:
    I have:
    1) Created a new user account with admin. privileges
    2) Restored my iphone to factory settings using the new account
    3) Not synched any items on the new restored phone.
    4) Installed the speedtest.net app.
    5) Ran speed test multiple times
    6) Attached results to this email
    From: Kalyn Rost [mailto:[email protected]]
    Sent: Wednesday, November 18, 2009 6:54 PM
    To: Braxton Miller
    Subject: Re: Case Number 141994518
    Yes, and do not sync any applications over to the iPhone afterwards. In fact, make a backup of the phone here before restoring, when it finishes and asks you to set up as new or restore from backup, unplug the phone and run the speed test.
    On Nov 18, 2009, at 5:51 PM, Braxton Miller wrote:
    I am logged into the new admin account. Do I need to restore the phone again?
    From: Kalyn Rost [mailto:[email protected]]
    Sent: Wednesday, November 18, 2009 6:46 PM
    To: Braxton Miller
    Subject: Re: Case Number 141994518
    Okay, that works for me.
    On Nov 18, 2009, at 5:44 PM, Braxton Miller wrote:
    I have created the new Admin account called Apple test. I will log into that account and set up my email and then contact you again.
    From: Kalyn Rost [mailto:[email protected]]
    Sent: Wednesday, November 18, 2009 6:41 PM
    To: Braxton Miller
    Subject: Re: Case Number 141994518
    On Vista, you need to go to the control panel > user accounts > manage another account > create a new user and set one up as administrator, then restart the computer and log in there.
    On XP, you need to go to control panel > user accounts > create a new user (I think, you may need to say you want to manage another account here too), and set one up as administrator. Restart and log in to new account. I don't know the steps for Windows 7, however. This is why it's much easier to go through these steps with you on the phone with me, but you didn't give me a chance to call as you started while I was at lunch.
    On Nov 18, 2009, at 5:37 PM, Braxton Miller wrote:
    What do you mean new user account. Please explain exactly.
    From: Kalyn Rost [mailto:[email protected]]
    Sent: Wednesday, November 18, 2009 6:31 PM
    To: Braxton Miller
    Subject: Re: Case Number 141994518
    Did you do this in a new user or in your original user account? If it was not a new user account on the computer, we need to make one and do this again. If it was a new user, please set up as new, take a screenshot with the iPhone of the speed test please.
    On Nov 18, 2009, at 5:27 PM, Braxton Miller wrote:
    Yes, I have restored the phone and will set it up as a new iphone. Is that correct. I will not proceed until you tell me to. Screen shots attached.
    -----Original Message-----
    From: Kalyn Rost [mailto:[email protected]]
    Sent: Wednesday, November 18, 2009 6:18 PM
    To: Braxton Miller
    Subject: Re: Case Number 141994518
    Are you doing so on a new user? I'm sorry, but I've been on break for the last hour.
    On Nov 18, 2009, at 5:10 PM, Braxton Miller wrote:
    Kalyn, I am starting the backup and restore now. Will send screen shot as soon as it is complete.
    -----Original Message-----
    From: Kalyn Rost [mailto:[email protected]]
    Sent: Wednesday, November 18, 2009 4:54 PM
    To: Braxton Miller
    Subject: Re: Case Number 141994518
    Yes, in an email I sent earlier, I stated, "They say that they have been unable to re-create this and would like you to try and re-create the issue
    after restoring and setting up as new on a new user before installing any application. If you do that, would you mind sending me a screenshot of the
    iPhone screen on the speed test? You can do so by holding the home button and tapping the sleep/wake button on the top. The screen will flash, you'll
    hear a camera sound, and it will be saved in your camera roll." I apologize if you did not get that email, but that is our updates.
    On Nov 18, 2009, at 3:47 PM, Braxton Miller wrote:
    Kayln, Any news?
    On Nov 14, 2009, at 3:41 PM, Kalyn Rost <[email protected]> wrote:
    Okay, I'll send it along.
    On Nov 14, 2009, at 2:40 PM, Braxton Miller wrote:
    Test Date: Nov 14, 2009 3:33:45 PM
    Connection Type: WiFi
    Download: 416 kbps
    Upload: 1846 kbps
    Ping: 223 ms
    A detailed image for this result can be found here:
    http://www.speedtest.net/iphone/17434473.png
    There is something weird when uploads are higher than downloads. This info may help engineering. I have seen this multiple times on the 3Gs.

  • Strange wifi problem on a brand-new MacBook Pro

    Hey there, I'm new here. Desperation has got the better of me, and I hope I can get some advice.
    So, last sunday I bought a brand new 13" MacBookPro with 2.8g i7 processor and 10.7.2 OS (I can't update to 10.7.4 because System Update tells me the download has been tampered with or corrupted after I waited 2 hours for it to finish, but I'm trying a direct download from the website). Here's the exact product: http://www.amazon.com/Apple-MacBook-MD314LL-13-3-Inch-VERSION/dp/B005CWIZ4O/ref= sr_1_5?ie=UTF8&qid=1340301247&sr=8-5&keywords=macbook+pro+13
    Everything is all perfect except for a strange wifi problem. Note that the wifi does not turn-on or off, it doesn't disconnect after 'sleep', it doesn't get less speed, it doesn't constantly leave a preferred connection (once I chose my home wifi it always connects to it no problem). The wifi bar is always full. What is wrong is that the internet is kinda 'glitchy'. The best metaphor I can think of is that it's like a car that has to be pushed down the road before the engine can start. Please, bear with me because this is kinda hard to explain and I'm not good at tech lingos.
    One of the symptoms is browsing can get really slow and inconsistent, almost as if the wifi gets turned off in the middle of browsing. For example: if I look something up on Google and then open 5 new tabs, probably only 2 or 3 of those tabs will eventually load while the other two will not get past the long 'http:.......google.....etc etc' address and will eventually show one of those 'error loading page because there's no Internet connection' notice. This happens a lot. Sometimes I have to refresh/retry loading a page a couple of times before it finally loads, then usually everything will get back to normal and I will be able to open multiple tabs with no problem, but in a couple of minutes I would try to open another site and the problem will start again.
    So I tried to see how it does with downloading using iGetter. Fortunately I also have a Macbook (white-plastic casing one) and my brother has an old 2006 MacbookPro so I can compare. With those two older Apples iGetter starts receiving data in less than 8 seconds after I click Start, while my brand-new Macbook Pro can take up to 15-20 seconds, sometimes it doesn't even start at all and I have to re-click the start button. But once the download actually starts (on my new MacBook Pro), it downloads like normal, it doesn't stop and the speed is also as good as I can get. Strange huh? Hence, like a car that has to be pushed before the engine starts.
    I also tried 'speed testing' from a website with all 3 laptops. On my old MacBook and my brother's MacBook pro, once I click 'begin test' it takes only a couple of seconds of 'ping' before the download/upload speed measurements start, but with my new MacBook Pro (just like with iGetter) it takes up to almost a minute before the measurements start, sometimes it won't start at all and I have to re-start the test.
    Well, thanks for reading. And hope you can help me shed some light into this. Because it is really preventing me from really enjoying my new MacBook Pro. And if this is most likely a hardware problem, I'd better get back to the store and try to get it replace or something while it's only been 5 days. *cheers*

    Hey guys.. Thanks for the replies. Unfortunately, I bought the MacBook in Indonesia where there are no such thing as an AppleCare. The only option is to leave the Apple product to one of the 'Authorized Apple care centre' and have whoever do whatever to it without guarantee of success. As for returning it and getting a brand new one, I also don't know if there is such a deal here, but that's actually a good idea, will try to go to the store tomorrow. Although, I'm worried that the problem might be with OSX Lion or something and getting a new one won't help.
    mark75090, I've tried resetting the router when I first noticed te problem, didn't work though. I've checked my new MacBook's wi-fi (option+click wifi bar) and it says 'PHY Mode: 802.11g', so does my MacBook and the old MacBook Pro. I don't know what those mean though, and I don't know whether or not my router is an N., can you tell me more please.. I have tried with the other two turned off, and only the new MacBook using the wi-fi but the problem persists. I have also tried connecting directly to the router, but as I described, the problem is too subtle for me to notice the difference.
    Also, if I create a brand new Wi-Fi connection in network preferences and connect to my router through the new Wi-Fi profile, the problem seems to be gone for an hour or so, then it always comes back though. I have also just finally installed 10.7.4, but it doesn't help either.

  • Macbook pro 15 inch wifi problem (late 2011)

    Hello,
    Here I write a little desperate with this problem that I have on the MacBook Pro (late 2011) with WIFI .
    For several months ago, when I power on the MBP is all apparently normal , spend a few minutes and I lose the WIFI , the icon still comes out as "connected " but no WIRELESS signal , I turned off the WIFI, but, when I try to change back to turn ON, the icon of WIFI still OFF ( the inverted triangle ) . Restarting the MBP and still the problem no signal and appears as disabled , delete PRAM several times until finally everything works again , spend some time and again the same thing sometimes is fine for several hours, go out to eat and return and again the same thing, the worst was when I saw the message "Hardware not found" and "X " where the icon goes WIFI . I rebooted several times and not managed , this was the "hardware not found" message. Some time ago I went something like , when Lion had and read that resetting the PRAM and managed , never came out , but now even that it manages , and it is becoming more common , I thought it was the OS ( MacOSX Mavericks ) so I reinstalled (I'm not used Time Machine, I install all again ), this work the lasted several days without fail, until she passed again, I'm out of WiFi, when I see no WIFI signal in the list , restart me WIFI goes off and I can not change , restart it goes back to " hardware not found" and so on.
    Now desperate for this, I opened the MBP , disconnected the cables from the Airport card and reconnected with care and making sure you are all well , turned on the MBP again and works!!, I lasted two weeks , then I thought it was that. But again the whole problem again.
    Already investigating more online and I found some details from other users
    1 / Both WIFI and Bluetooth are on the same card ( the q disconnected and reconnected )
    2 / If the card was wrong , losing the WIFI Bluetooth should lose , but I tried Bluetooth and has no problems
    3 / Reported that resetting PRAM or SMC but still, in my case, does not work.
    Now all I have left to rule is the WIFI antenna that is located ( if I remember correctly ) for the bottom of the screen, and according to several users this tends to fail from constant use to close or open the MBP (or either to cover or uncover ) , and sometimes it just heats and heats close to this area .
    Has anyone had a similar problem? My MBP turns 2 only on March 7, 2014 , I can not believe all that cost me and now is about to fail , I have a Sony VAIO Core 2 Duo for about 5 years (or more) ago and is still running and has been dropped many times and nothing has ever happened : (
    Additional data on my MBP ,
    Several months ago ( long before the problem with the WIFI) I changed the hard drive for an SSD ( 250GB Corsair Neutron X ) .
    There is a problem that often makes me too, is that when you close the MBP ( to open ) , and open it back again ( out of sleep) the following happens :
    1 / It instantly freezes when waking from sleep and I have a long wait to enter the password.
    2 / When you leave idle normal let me put the password, but just when giving ENTER freezes
    3 / Out of sleep, let me put the key, ENTER and when I load the desktop freezes
    Another problem :
    This only happened to me a few times , as I mentioned , my MBP is formatted ( have Mavericks ) before formatted (clean install without time machine) , I closed the MBP ( I sent to sleep) and the open the screen was black , but as with bright, and not leave the state, turned off force ( pressing the button) , start the MBP again (power on) charged normal gray screen with apple but with a fairly low brightness, spent a few seconds and turned the brightness to normal and started normally .
    I hope some can help me with these problems.
    PD : I'm from Peru , if anyone knows a trusted service that please let me know .
    Thank you very much .

    Your wifi problem sounds very much like the problem I had. The wifi would drop out, the icon showed it was still connected. If I turned it off, I couldn't turn it back on. Another user here pointed me to the problem, which was the wifi cable (the flat cable goint from the card to the motherboard). I found it on ebay for $13 and it's been running fine since I replaced it. This is the repair guide for your machine. The part number will be on there if you click the link.
    http://www.ifixit.com/Guide/MacBook+Pro+15-Inch+Unibody+Late+2011+AirPort-Blueto oth+Cable+Replacement/7510

  • Exchange Emails over WiFi

    For the last 3 days or so, I'm not able to get my exchange emails over wifi on my mac and iPhone 5 (mail app). The home wifi is working just fine as i'm able to connect and get all the other mails from gmail and hotmail but when it comes to my exchange account, I get an error 'can't connect due to network error'.
    Although, I'm able to get my exchange emails over cellular data connection both on my mac and iPhone. Please suggest.

    Hi Razmee,
    Thanks for the reply. I've tried that but my IT guys are a nocturnal bunch of grumps. It's not officially a work appliance, therefore not officially their problem. The fact I spend my own dollars to improve my efficiency and contactability is lost on them.
    Cheers

  • How come they still haven't fixed the ios 6 wifi problem on ios 6.0.1 making me mad -.-

    I know apple or the tech support doesn't read this but come on tell them to fix the wifi problem that started from ios 6 and still continuing to ios 6.0.1. I already gave them another feedback like 5 days ago. I really don't want to reconnect to my wifi everytime. I already did everything possibly to fix my wifi problem. I know its IOS 6.0.1 because it started with ios 6 and still not fixed by apple update to 6.0.1.
    I have a very limit data plan of 300 MB on at&t and I don't want to go over so I rely on my wifi most of the time.

    GTR_Lover wrote:
    Maybe you just lucked out but both my devices running ios 6.0.1 have wifi problems shutting of at random times during sleep. I know you guys will say when its plugged in it doesn't lose wifi true but I never remember having this problem in the previous ios verison from ios 4 to 5(On my Iphone 4, and from my Iphone 4s from IOS 5) until I updated both devices to ios 6  or even when I had a iTouch 3rd gen long time ago I never remember it shutting of my wifi. I am telling you this never happened before IOS 6 where I need to leave it plugged in just to have my wifi during wake up.
    GTR
    I thought I believed my iPhone 4 with iOS5.0 would not disconnect during sleep mode. However, I was wrong. What I did was to ping the IP addresses on my iPhone 4 (iOS5) and iPhone 5 (iOS 6 then, and iOS6.0.1 now) when they were in sleep mode. Very true that there were timed-out on both devices. Once I woke them up, ping went thru. I did a scan on my home network using my iPad while the other 2 phones were in sleep mode, I was not able to see them.
    I thought my iPhone4 did not disconnect too. But again, I think the reconnecting to wifi on iOS 5 is SO MUCH quicker than on iOS6 so user would think there was never a disconnect.

  • Since I upgraded to Moutain Lion I'm dealing with wifi problems : no connection or random connection

    Since I upgraded to Moutain Lion I'm dealing with wifi problems : no connection or random connection. With  OS X Lion wifi was OK.

    So, Darrall, it seems to be fixed.  Mind you, this has happened through a seemingly unrelated, but hopefully replicable sequence of events.  You be the judge.
    I went to my other login account, which as it happens is also an admin account.  Voila, the secondary click worked fine.  So I returned to my primary account, where I did the following:
    First, I unpaired the trackpad.  then I remembered I needed something to move the mouse with, so I re-paired the magic mouse I'd had before.  I thought I'd turned off the trackpad, but apparently not, so the computer re-paired it automatically. None of this had any immediate effect, as you'd imagine.
    Then I went to Mission Control in Preferences. There, I deselected "Show dashboard as a space", and in the hotcorners, I deselected Mission Control from the bottom left, where it had been. I didn't replace it.
    Now, my secondary click works. Uh huh. I was suspicious that it might have more to do with Mission Control and/or Dashboard than the trackpad, only because I'd beaten that horse till my arm hurt and this was all I could think of. 
    Never did I imagine this would get fixed short of creating a new login account and somehow copying everything - since I didn't know what was wrong, I could easily have copied the error too - so I'm very pleased and relieved.  If you haven't fixed yours yet, try this.  Let me know what happens!

  • Macbook Pro Retina Wifi problems

    I just recently got my macbook pro 13" retina (aprox half week). Recently the wifi has been acting up. I go on sites and randomly sometimes the wifi signal is on and shows its working but the wifi freezes. Nothing on the internet will load, my phones wifi works fine, but not my laptop. I have to turn off the wifi and turn it back on.
    Is there anyway to fix this?

    The warranty entitles you to complimentary phone support for the first 90 days of ownership.
    If you bought the product in the U.S. directly from Apple (not from a reseller), you also have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

  • N82 wifi problem... Stumped...

    Hello, just bought a n82 yesterday and it seems really great, except for one thing, I'm getting that same wifi problem that seems to be cropping up on here. I have a wpa connection which broadcasts the ssid, and we use an edimax router. When I try to connect I get either 'network not found' or 'no gateway reply' messages, i've tried manually entering the details, but still no avail... does anyone have any other ideas?
    Thanks in advance

    Your router is sounding dodgier by the minute
    You could get one from PCWorld try it out. If it works, keep it and if it doesn't you can always return it

  • Iphone 6 wifi problems

    II have a week old iPhone 6 and have had nothing but wifi problems since I got it.
    FIrst off off I got my 6 from Best Buy one week ago, and they could not transfer my icloud items and settings to my new phone. So I was sent home to do this myself. After a few hours I finally got my iCloud back up to go onto my new iPhone.
    Major wifi problems. I'm about ready to take it back, since I do have 14'days to return this nightmare.
    I Have a iPhone 5 , a iPod 5, ipad 2, and my husband has a iPhone 5S. None have problems with wifi except my brand new iphone 6.
      I opened my wifi settings and can see it going on and off at a drop of a hat.
    Dont tell me I have to update my router because I already tried this.
    Another Major Issue is that annoying pop up
    "Cellular Data is turned off for your photos"
    you can turn on cellular data for this app in settings
    I know this appears because I lose my wifi at that moment while in the middle of something. But it as well says this for
    Settings, Mail ......
    IF something's not fixed soon I'm dropping Apple products. I Love Apple But right
    now I'm so displeased!

    Dsheedy1,
    Here are the steps that I would use to troubleshoot wifi problems:
    1.) Reset the wifi router at home
    2.) Make sure your wifi router is not using a generic name that might be doubling with your neighbor's wifi router.
    3.) Instead of naming a router NETGEAR68, name it "Dsheedy1_wifi" or some other name that is not likely to be used by a neighbor's wifi router.
    4.) What is the exact nature of wifi problems?
          a.) not seeing the wifi router's name in the list of routers?
          b.) not being able to sign in or get authenticated?
          c.) getting connected to router but getting dropped at random after a while?
          d.) loosing connection if farther away from router?
    Steps 1-3 deals with 4a, identifying your router from other routers in your neighborhood.
    If it's 4b (authentication), temporarily set your router's encryption to nothing, see if you can get connected w/o in open access mode. Then switch back to security mode.
    If it's 4c or 4d, it could be that your the iphone6's wifi chip and antenna is more sensitive. To rule out interference to the antenna, do not use a phone case that has a metallic back plate which coveres up the top most and bottom most portions of the 6.
    Finally, compare wifi connectivity with routers in other locations. If it can get connected to wifi in the Apple Store, or shopping mall, or restaurants, but not for your home wifi router, then it may be a matter of the wifi on the 6 not working well with your home wifi router.
    I do not have a 6 yet (still on contract for my 5). After I got my 5 in late 2012, my home wifi was working ok. I did not get the wifi sensing or login problems that had happened to many posters on this forum. However, when I started to use VoIP apps like Skype to make phone calls my wifi started to falter. Since replacing a wifi router is a cheaper solution for me, I bought a new router that was on sale for $80 and had no more wifi stability problems.
    My suggestion to you at this point would be to pick up an Apple wifi router. Now if your 6 can't connect to Apple's own router there would be no doubt as to what is problem (the 6). You may have gotten one with quality problem with its wifi circuitry. If I remember correctly Apple has a 30 day return policy on products such as a wifi router. So if it doesn't work out for you, it can be returned.
    Best of luck to you!

  • GE70 Wifi problem

    Ey guys,
    I have recently bought the MSI GE70 2PE Apache pro ( 1 week ago) and i already encountered a problem. I really like this notebook so far, but the one thing that annoys me so far is the wifi problem. Every day when im watching a video/ just browsing throught the internet, suddenly the internet doesnt work anymore, but it still shows on the wifi bar that im connected. First i thought that it could be the router i got from my provider, but i decided to check how the internet was on my phone and another laptop ( Dell xps 17) and on those 2 the internet just worked properly.
    Is this bug known and is there a fix for it, cuz otherwise im gonna bring this laptop back, cuz i cant deal with this, when it literally happens every day once a hour/2hours.
    Specs of this laptop:
    MSI GE70 2PE APACHE pro as i said before
    Windows 8.1
    Intel(R) Dual Band Wireless-AC 3160 ( if im not wrong lol)

    Thanks everyone for replying, but none of the suggestions worked. I really starting to regret having bought this laptop. Looking @ what i paid, its quite weird that the wifi really ruins everything when everything else of it is amazing. Im also sure it isnt my internet, cuz thats alright on an older laptop, so it relaly has smth to do with the MSI, most likely calling the shop and telling them to fix this ( no hope cuz i saw other people still have the same problem after several fixes), but since its just 2 weeks old, it will be easier to return this, cuz its becoming way too annoying and it looks like there isnt a fix for it.

  • Wifi problems still exists?

    I sold my gs60 that had an 870m back in january mainly because i couldnt bare the wifi problem. I really loved the laptop and everything about it but everytime my laptop overheated the wifi would drop from 100mb to 1mb or less at times, monday im thinking of buying a new msi laptop and im wondering if these models that are currently being sold on amazon and etc still have the wifi problem or has it been fixed?
    And trust me, i read the forums, i read the guides and im pretty decent with computers/software and etc, i uninstalled, reinstalled, updated it, changes adv. settings and even though it improves certain things the problem was still there. So does it still exist?
    Or should i just buy a USB wifi?

    This problem only occurs in earlier patches of Intel WiFi card of GS60 2Px (8xx series of NVIDIA graphic cards) and not every unit was affected.
    If you don't want to take this risk, I'll suggest you buy GS60 2Qx (9xx series of NVIDIA graphic cards).
    USB WiFi is a good idea. It certainly has a better signal comparing to the WiFi embedded in the body of the laptop.

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