Itouch freezes when updating apps

Why does my itouch freeze up when updating apps? How do I fix this?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings.iTunes and App store and sign out and sing back in
- Restore from backup. See:                                 
iOS: How to back up           
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar          

Similar Messages

  • ITunes freezes when updating apps

    About half the time I click "Download All Updates" for apps in iTunes it freezes up just before the Apple ID verification window pops up. I have to start task manager in order to terminate iTunes and open it again. I currently have 10.5 and it has been doing this since 10.1 Any idea what might be causing this?

    try booting in safe mode with networking and see if itunes works

  • ITunes apps freeze when updating

    Within the last week or so there is an issue with various apps on iTunes where I try to download the updates on my home computer, but just as it gets to "processing file" it freezes. Then I cannot even quit the iTunes program - I have to Force Quit to get out. Any suggestions?

    edweir wrote:
    I found a solution that worked for me in a similar thread. Thanks to daljit, gcoat, and Stametis Kapetanakis for their help.
    daljit
    Re: After updating, stuck on processing file
    Sep 18, 2013 2:23 AM (in response to jciyk)
    Go to folder "downloads" in iTunes music folder which is the temporary downloads folder for Tunes itself.
    If there is any item within (as a leftover from a former download), delete it.
    Delay gone.
    gcoat
    Re: After updating, stuck on processing file
    Oct 7, 2013 10:49 AM (in response to jciyk)
    1. Quit iTunes (if not possible, then force-quit)
    2. Delete every folder under here...
         ~/Music/iTunes/iTunes Music/Downloads (Note: The "~" character, tilde, refers to your Home folder.)
    3. Start iTunes and start your downloads again.
    Stamatis Kapetanakis
    Re: After updating, stuck on processing file
    Dec 22, 2013 9:02 AM (in response to gcoat)
    The correct file path for OSX Mavericks is:
    ~/Music/iTunes/Mobile Applications/Downloads/
    In my particular case it happens when updating Apps, and stick in "processing files" steps. Once stuck it needs to be Force QUit to clear it. As to the folder location, that depends on where you havelocated your iTunes data. Your preferences set to open up the iTunes folder. In my case that's, ~/Music/iTunes_xxxxxx/iTunes Media/Downloads
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  • Mail freezes when updating large RSS feed boxes

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    Since I don't want to download any attachments from RSS feeds in Mail.app, is there any way to turn off the attachment download once and for all? I also get the beach ball for minutes when an item has a big attachment, and I fear my HD is cluttered with files I don't use.

  • How can I get my iPhone to stop promting me to enter my wife's Apple ID when updating apps? I've checked settings for iTunes

    How can I get my iPhone 6 to stop prompting me to enter my wife's Apple ID when updating apps? I have verified in settings that my acct is listed in itunes & App Store, as well as icloud. i can download new apps fine. Have shut down phone and re-powered, have tried plugging into my iMac while signed into my iTunes acct. Can't figure out what to do next?

    Is the comp a synced device to your apple ID and approved as an active device for this synchronization?
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  • How do i change what apple id i want to use when updating apps?

    When updating apps, it shows my boyfriends apple id (we share a plan and both just got 4S). Every thing else shows my apple id. I want to use my own accont to update apps. How do I get rid of his apple id on my phone?

    You cannot.
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  • Why does my iphone come up with a different email when updating apps?

    why does my iphone come up with a different email when updating apps?
    Everytime I go to update my apps some other persons email or AppleID comes up and I have to cancel.  its annoying enough to have to update all the time but now I have about100 update notifications (don't judge, you probably have a ton of apps too..haha) that are sitting idol, what's up how do I fix?
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    I'm sorry Allan, I should have clarified, your answer is improbable (well the first part atleast).
    The apps I have had since the first week of purchase of my iphone back in 2011,  I have not added any apps until 2 months before the last software update.  This starting happening when the new software was implemented but I have not updated to iOS6 yet.  Unless this person was able to hack into my account & transfer them to their account, I do not see how that is possible.
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  • I switched phones with my wife.  I went into "Settings" and "Store" to change the applid to mine but the phone still has my wife's applid when updating apps.  How do I get my phone to default to my applid?

    I SWITCHED PHONES WITH MY WIFE.   I WENT INTO SETTINGS AND STORE TO CHANGE THE APPLID BUT IT STILL USES MY WIFE'S APPLID WHEN UPDATING APPS.   HOW DO I GET THE APP STORE TO DEFAULT TO MY APPLID?

    Any apps that are on the iPhone which were bought / downloaded via your wife's account are tied to her account - so only her account can download updates to those apps. If you remove all her apps and just put yours on then you should be ok.

  • ITunes is very slow when updating apps

    Since a few days iTunes is very slow when updating apps and downloading updates for iPad etc.
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    Phone: Lumia 800 phone
    OS version: 7.10.8773.98
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    I'm experiencing the same problem on my Lumia 800 (as well as my girlfriend on her Lumia 710). The workaround is to set your router to use Google's DNS settings (8.8.8.8 and 8.8.4.4), further details here: http://answers.microsoft.com/en-us/winphone/forum/wp7-wpapps/marketplace-download-error-805a0193-ove...
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  • When updating apps in iTunes there is no more description what's "new in this version"...

    Hi
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  • My ipad2 says "cannot connect to iTunes store" when updating apps

    My iPad2 says "cannot connect to iTunes store" when updating apps.  Connects properly when buying apps or music - only problem is when updating.   I have tried all the suggestions that I have found:  soft reset, ensuring that restrictions, changing my apple account password, turning on automatic downloads.
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    Same here. I have an iPad2, IOS5 WiFi and the iPad can not connect to iTunes store from Videos and Itunes App.
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  • Error 1004 when updating apps

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    i had the same problem, error 1004 when updating apps from iPod. In case this solution doesn't work for you try this one i found in another thread
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  • HT4623 Why does my i4s, ios6.1.1 hang up when updating apps?

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    I'm going to guess you have the original iPad, which means iOS7 isn't available for your device. 5.1.1 is the last update applied to the original iPad.

  • Itouch crashed when updating ios6 and now won't restore

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    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
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