Itouch is frozen on apple logo-tried everything!!!!

My itouch is frozen on the apple logo I have tried everything
Also my computer wont recognize the ipod.
HELP

Basic troubleshooting steps.
Also, try a different computer.
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Similar Messages

3gs stuck on apple logo - tried everything

Just bught my wife a 3gS 32gb off ebay as her old one broke and theres ony 6 mmonths left on her contract. It cost me £170 which i thought was a good deal; however when i plugged it in to charge it just wouldnt charge so i have tried resetting it, restoring it & everything else i could find online. It is stuckon the dreaded apple logo, I have been fiddling with it for 2 days now & im getting stressed. I did get it working for an hour or so when i plugged it in to the car charger then uplugged it aftter about 20 mins or so but since then its back to the apple logo.
Any help would be much appreciated.

Read this - if it doesn't work you'll need to replace your phone:
http://support.apple.com/kb/HT1808

Ipod stuck on apple logo; tried everything

The iPod is about 4 or 5 years old, and it's been washed once with no problems. A while back, it decided to just stop working. It's been stuck on the apple logo for a couple of months. I've tried everything. I checked the iPod Diagnostics and it said everything was fine. I put it into Disk Mode and restored it, nothing changed. I've tried reformatting, nothing changed. I've reset the thing I don't know how many times, nothing changed. Sometimes the apple sign is dim, sometimes it's bright. At one point, a thingy popped up on my laptop that said to scan and fix the iPod, but then it said that it couldn't find any problems. So I tried it on another laptop, and this time it said it fixed the problems. But it was still stuck on the apple logo. When I get frustrated, I'll just leave it alone and random screens will pop up. Like it got to the languages page as if it was turned on for the first time, but it wouldn't let me select anything. And then there was a low battery screen that told me to connect it to a power source, but it wouldn't get recognized by my laptop. And the only way to get the iPod to turn off is to just let it die, because the iPod refuses to turn off with the power button. I'm at a total loss at this point.

So even after restoring the iPod to factory settings via iTunes, it still wouldn't boot past the Apple logo? Did you follow the instructions in this article for restoring the Nano?
Restoring iPod to factory settings
B-rock

Iphone 3GS Screen frozen at Apple logo

Tried to reset iPhone, but screen is frozen at Apple logo. Repeated attempts to reset unsuccessful.

See if you can force the phone into recovery mode:
Leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

Frozen at apple logo?

frozen at apple logo, can't turn off. Just stuck, how do I fix this?

try restarting it by holding down the home and hold button at the same time untill the screen goes black then press the home button untill the apple logo shows up (you will not loose any data)

Updated to IOS 8 and now power button does not respond and screen is frozen with apple logo.

Updated iPad to IOS 8 -- screen locked. Now screen is frozen with apple logo and the power button is not responding.
Thanks for any help!

That is normal while it is loading the update. Give it some time(shouldn't be more than 40 minutes). If not, hold the home & sleep/wake button until it is black, and then it restarts.

How to reset ipod touch when frozen on apple logo

hello
i was upgrading to ios 6.1 on my ipod touch 4 g when it frozen
but my my power button and home not working.
is there anyway using me computer i can fix this
how to reset ipod touch when frozen on apple logo
with the problem i have
thank you for your help.

Hello,
I am currently an owner of an Ipod Touch 4th generation. I see you are having problems with your Ipod Touch, so I will try to find a solution to your problem.
Plug into your computer
Go to ITunes
Click on your Device
Click on Summary tab
Click on Restore
Hope that helps!
If none of the above solutions work, can you please respond back ASAP as I will try to find another solution to your problem (This might even help others with the same problem!)
Cheers!
Pizza98704

Frozen Silver Apple Logo

Every time I go to watch my Apple TV, whether in Ohio or California, all I get is the Frozen Silver Apple Logo with the beeps every time I hit a Remote Control key. Therefore, I know it is the Apple TV since I see the same exact problem in two different States on two different units. I have both components hooked up via HDMI. It is really annoying because the only way to get it going again is to unplug it and plug it back in for a Re-boot. These components are acting like Microsoft PCs now! Please FIX this annoying problem Apple!!!

I had a similar problem but just once. Have you ever been able to connect to anything?
The ATV doesn't appear to use WEP security but WPA works fine. I changed my wireless Dlink and was able to see the ATV on the router. Then the iTunes software has to be told (under preferences) to search for an ATV. Now all is working fine. Hope this helps.

Help!!! Ipod Nano Frozen on Apple Logo Screen after trying to reset

my ipod nano is frozen on the apple logo screen after i tried reset it....and i think that battery was low when i tried reseting it...anyways please help...i hope if i leave it overnight the apple logo still wont be there

when you did the reset, did you follow these procedures?
Resetting
if the reset didnt work, then do a restore: Restore your iPod

ITouch Frozen on Apple Logo and Not Charging

I have a second generation iTouch that is stuck on the low power and Apple logo even though I've plugged it in to my computer. It will stay on the logo screen for a couple of minutes, then go back to the low power, and again in a cycle.
If I unplug the iTouch, it will tell me the battery is low and to plug it in, and it won't show the logo screen. When I do plug it in, it has a little lightning sign but it's been charging so long that I don't think it's actually charging.
I've tried holding down the home and sleep buttons simultaneously, but to no effect.
Also, I can't restore it to factory settings because it's not being recognized by my iTunes.
Please help!

Sounds like a hardware issue. I would get it looked at. You may need a new battery.
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Frozen on apple logo and not connecting to iTunes

I've had my iPod Touch for one year and then suddenly the other day, without having done anything, it got stuck at the apple loge starting page, but with a "broken" apple (see pic: http://i48.tinypic.com/i405tw.jpg ) I've tried tuning it on and off with the home and on/off button. I've tried letting it drain of battery and complete recharging it, and I've tried making it connect to iTunes by holding down the home button, but the only thing that happened was this: http://tinypic.com/r/20avrt5/6
Does anybody know if there's anything I can do?

Mine is 14 months old and I put it into sleep mode yesterday and this morning it would only show the Apple logo for a few minutes and them it showed me the battery with a very small red line (all but completely dead). iTunes didn't recognize it either. I searched and tried everything I could find the net for about 6 hours (what a waste of my time) but, I found the solution on a Mac forum that worked for my 32gig 2nd gen iTouch. I had to do a full restore but now it seems to be working fine.
This is the link to where I found the answer:
http://forums.macrumors.com/showthread.php?t=447185
Here's the info from the post if you don't want to read everything:
Quote:
"Originally Posted by vegas-steven
try and do this:
1. start iTunes.
2. plug the ipod into your computer
3. hold the power (on top) and home (on front) buttons for a few seconds.
the ipod should power up, and if if is screwed up, will be in recovery mode... from there iTunes will tell you that it finds your ipod in that mode, and needs to restore it.
just click restore, sit back and it should work again.
did you hack it at all?
if you did not hack it, and that doesn't work, call applecare and see what they say. maybe it is faulty?
still, from my experience with my friends ipod that i made 100% unusable, there is a way to restore even the most broken ipod as long as it has a battery charge.
i suspect a small portion of the memory is dedicated to keeping emergency boot files that allowed you to restore, no matter how bad things get." End quote.
It seems to be working fine now. I suspect the 3.1 update is what caused the problems because before I PAID to install it everything worked fine for 14 months.
Words of caution...."If it ain't broke...don't fix it."

IMac Frozen on Apple Logo Screen at Bootup

Yesterday, I tried to go on Safari and it froze. I tried to soft reboot, and the computer would not let me. I had to hard shut down with the power button. When the screen came back up it was frozen with the Apple logo and progress circle spinning. I had to power off again with the power button. I tried to reboot in Safe Mode but it would not enter Safe Mode; still frozen as before. I tried Command + R to get to the Disk Utility. I ran the Verify Disk and everything was good for HD, no problems. However the system still will not reboot. I then tried to do Verify Permissions and several items came up about the library and printer not matching the settings it should. I clicked the Repair Permissions and it ran through the cycle, but the reboot problem continues. About two weeks ago, my MS Word was reporting errors for space, but the computer is 1TB and I've barely reached 250 GB of data on the system. It was running my Word slow. What next? Any ideas are welcome. Thanks!

You could have a hard drive problem or even though you "THINK" you have only used 250GBs of HDD space something on your Mac has filled up the drive to the point OS X can no longer boot properly because it doesn't have enough space on the drive.
What I would do is install OS X on an external drive and run the system from that drive and do a check of the actual HDD space being used on the internal drive.
One of the things that can fill up a drive is the Time Machine local snapshots. But that is only turned on by default on notebook Mac computers. There are other So Called Cleaning and maintenance apps that can do this also. If you have installed any of them you should remove it, once you get your system running from the internal drive.

Ipod Touch frozen with Apple logo & loading bar below!

My laptop shutdown while my Ipod was updating software. It is frozen with the apple logo & the loading bar below. When I turned my laptop back on, it will not recognize my Ipod. This means I cannot even try restoring it. I have unplugged & plugged back in & tried holding the buttons on the Ipod for 10 seconds. I'm not sure what to do! Help please!

Try here:
iPhone and iPod touch: Frozen and unresponsive

IPod mini frozen with Apple logo on screen

After charging the iPod several nights ago, the Apple logo has remained permanently on the screen until the battery runs down. We have tried all the combinations of resetting it, and occassionally get a flicker of a line on the screen, but the logo always comes back. The only other display is the low battery symbol when we attempt to reset it when the battery is low.
The iPod is also no longer communicating with the computer as it does not appear in iTunes. We have had a bit of trouble with it over the past 6 months, having had to deal with several other frozen episodes, but it usually comes back to life. Not this time however.
I have not attempted a full restore yet - is this likely to achieve anything or does it need service (or a good stomping on perhaps?)
thanks
Windows XP

Before you go to buy a new one, do you want to have a last try?
Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
In case you need an old versions (window only)
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2997880
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

Frozen iPhone - apple logo with black screen

My phone is frozen with the apple logo on the black screen. I have tried all the suggestions previously posted about holding the button while plugging in the USB...nothing works. It's FROZEN!! Can anyone help? I'm getting desperate.

If you read the many posts about this, it takes more than just pressing the home button when plugged into iTunes. Did you do a reset - press both home and sleep/wake buttons until the Apple logo appears?
Recovery mode:
1. Start iTunes.
2. Plug USB end of cable into a USB port in the back of your computer, not an external hub or keyboard port. Plug phone port end directly into the phone without using a dock.
3. Press BOTH the home and sleep/wake buttons until the Apple logo reappears, then continue pressing the home button alone until iTunes sees the phone in recovery mode.
4. Follow the prompts to restore.
If the phone doesn't respond to any of this, there is either a hardware problem or you have hacked firmware installed. In either case your only solution is replacement.
Message was edited by: modular747

Itouch is frozen on apple logo-tried everything!!!!

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