Itouch is locked. screen unresponsive. Restore did not work (x4). Any suggestions?
restored over 4 times. nothing seems to work. itouch screen locked up. voice over command is on. device is ready to configure, but i can not use screen.
If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store. If defective and not abused Apple will exchange it at no cost.
Apple Retail Store - Genius Bar
Similar Messages
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My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!
Are you saying that you contacted Apple support and they instructed you to backup and restore your iPad? Or do you mean that you picked up this information from an online support article? If you spoke to an Apple rep or received these instructions via email, contact them again for further help.
I fail to see how restoring your iPad would enable yoyr Apple ID. -
TS3960: Server App or Server Admin can't connect to a newly upgraded Lion server
same problem with mavericks server app....tried additional info solution did not work..any suggestions?
All log in info is correct. will not accept worked fine on 10.8 just upgraded to 10.9 and will not work. deleted and reinstalled server app 3.0.1Figured it out....went to server...settings...check allow remote administration using Server
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Ipod is showing a unhappy face with the apple website for the iPod support. I have reset it but this did not work. any suggestions?
See here: iPod displays a sad iPod icon
And here for more troubleshooting.
https://discussions.apple.com/message/2369954?messageID=2369954#2369954
B-rock -
Safari won't open this evening after grand kids were here. Believe they were on Netflix and tend to use Firefox as the server. I went to applications and trid to drag another to the dock, but wouldn't. Couldn't find it in trash either. I'm assuming it is gone. I can use chrome on my desktop and Safari on my IPad which I am doing now. I'm not a computer wiz and could use your suggestions. I updated to snow leopard a few months back. Thanks.
Firefox is a browser, not a server. A browser like Safari.
If you see the Safari app icon on your Desktop, drag that alias icon to the Trash. Same for Firefox.
If you can't locate the Safari app, click the Spotlight icon (magnifying glass icon) top right in your screen.
Type Safari in the search field.
Hopefully that will tell you where Safari is.
message edited by: cs -
What if you have a situation where Restore did not work. I do. The ipad mini says it is disabled, connect to itunes. When connected, it says that it is locked! I have tried using Recovery/Restore but after it completed, the ipad mini still malfunctions. It does not allow you to start the device. The slide image keeps dancing around the screen. The opening page keeps changing in size and the keyboard types on its own! What can be done to fix this????????
Maybe a reset would help, to be followed by trying the recovery again.
To reset, hold the on/off and home buttons together for about 10 seconds till the Apple logo appears. Then do the recovery.
If this doesn't solve it, I recommend visiting an Authorized Apple Service Center. -
All my music was on prior to syncing. The sync deleted all my music. I can now no longer add any music. I have the "sync music" checked. Restoring factory settings did not work. Any thoughts?
When you synced with iTunes It would have tried to replace the music on the iPhone with what is on the computer. which is what happens when you sync with iTunes.
If the songs are purchased you can re-downloaded them Pretty easily. You mentioned that you still see the songs and that you could not play them. Do they have a Cloud symbol next to them? If so this means that you can download them but that they are not on the device. -
itunes restore did not work what do i do now
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
The copy above was copied from this website.
http://support.apple.com/kb/TS3694#error14 -
My daughter locked her Ipad so I restored it and now am trying to activate it. It ask for a apple id/pw but the one she thought it was is not working. Any suggestions?
Activation Lock
http://support.apple.com/kb/PH13695 -
I backed up to my PC and attempted restore but I keep getting an error message that "iTunes could not restore the iPhone because not enough free space is available." I have a 32GB iPhone; only 13GB used!!! HELP! iCloud backup/restore did not work either! How can I resolve this problem to restore from back up.
If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades. -
iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?
Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
Regards. -
upgraded to iOS7 but cant accept the terms and conditions as it is 'unable to connect to server' on both my iPhone and iPad, whilst my collegues all could accept them...RESET did NOT work. Any alternative thoughts?
I got it to work by enabling cookies in safari settings and turning off private browsing. Cookies are probably the key thing here. Accept button will appear at bottom right of first screen of agreement.
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I tried the solution of selecting sound in System Preferences before turning on mirroring and it did not work. Any other settings I need to worry about?
You can only update an app from the AppleID that was used to purchase it.
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When iam using jdownloader for dowload, the firefox did not work at any page, as like`` there in no internet conexion?``
you need to check whether '''jdownloader''' is compatible with the Firefox version you are using.
-> Tap ALT key or press F10 to show the Menu Bar
-> go to Tools Menu -> Add-ons -> Extension section -> check the Status of '''jdownloader''' extension -> if '''an update''' is available for this add-on then install the update -> Restart Firefox and check again check the compatibility -> if it is '''GREYED with Exclamation mark''' then it is incompatible with Firefox
Try using this extension to force compatibility.
https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/
Check and tell if its working. -
I have a 4th gen iPod touch that won't power up! I tried all the traditional stuff. I want to know how to tell if the battery is good. itunes see's the ipod in recovery mode. Tried dfu mode and did not work. Any ideas? I can hear the PC beep when plugging it in! I suspect a bad battery and trying to charge it ina wall charger made it hot!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The appointment is free.
Apple Retail Store - Genius Bar -
iCloud password works on everything but erasing all data. I got a new iPhone and need to wipe this one but am not sure how else to do this since the password is not working. Any suggestions?
Firefox also makes regular backups of your bookmarks in a folder named bookmarkbackups in your personal settings folder. You can restore the backup to your new Firefox, but unlike importing the HTML-format file, it is a complete drop-in replacement, so if you have saved new bookmarks you do not want to lose, the export/import method may work better for you.
By default, Windows hides your personal settings folder so the easiest way to access it is from inside Firefox. You can use either:
* "3-bar" menu button > "?" button > Troubleshooting Information
* (menu bar) Help > Troubleshooting Information
* type or paste about:support in the address bar and press Enter
In the first table on the page, click the "Show Folder" button. This will launch a window showing your Firefox settings files.
You might want to back up this whole folder if you have other data you want to preserve from your XP computer.
Either way, you should find the bookmarkbackups folder here and when you click into it, find maybe 10 files with dates in their names.
The procedure to restore the file once you have it on removable media or some other convenient place is described in this article: [[Restore bookmarks from backup or move them to another computer]].
Regarding the other files and what you might find of use: [[Recovering important data from an old profile]].
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