Itouch locked up on window 7 iTunes[8143:10e2b]: server error (94): This device isn't eligible for the requested build on mac 10.4

Itouch was plugged into new window machine moving from vista to window 7 and froze with itouch window showing the itune icon and usb cord photo on screen.
It will not reset with off and select button holds.
does not show up in the directory of windows vista or 7
does not show up in Mac directory or disk utiltity window
will try to go to restore on mac but I am still at 10.4.11
and i get the computer screen message:
iTunes[8143:10e2b]: server error (94): This device isn't eligible for the requested build.
and got a couple of pages of dianostic stuff when clicked on ask for details
ipod did show up in mac itunes window until it gave me the "go away" message, but the only choice it gave me was to update the ipod software
I do not need to update the os on my mac mini I am happy with it for as long this it lasts
Any help here would be greatly appreciated
oh and when I seached this discussion data base I came across a couple of links of try this
But the link took me you I am not authorized....sigh
Any ideas???
Thanks
Barry

Thanks for your advice These apple forums have kept me up and running for years and I really appreciate the time you and others take with me.
I have followed one of your links to print cnfig in a run box and go down that path but it would not allow me to exit and restart without choosing quit On restart there was a cheer of hope from me   apple found in itunes and it showed up in the device and printer window but after 10 min or so of restore it said it is stuck in recovery and I must fix that issue first
Yeah Bite my tongue   did a second restore attemp and it syn'd to my itunes!!   I put on the old tune do you believe in magic and it is playing!!
Great Scott   Now I can give it back to my daughter to set up on her account!!
Saved Thanks so much for your time and expertise!!

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