ITouch... MAJOR ISSUES

Here's what happened...
This summer I was in a condo in Florida (it was air conditioned) and was listening to my iTouch and then proceeded to lay it down on my bedside table. When I returned from eating that night I found it in a puddle of clear oily stuff inside and outside of the Incase rubbercase I carry it in. I cleaned it off and turned it on to find liquid spots in the screen and you could clearly see the backlights at the top and bottom of it. EVERYTHING works about it touch, sync, backlights. But the image is horrible because it seems like the liquid in the LCD ran out.
So I sent it in for repair expecting to get a new one and instead I get it back as is with a note that says I pryed it open... I called Apple support and they say that I pryed it open and there was nothing that they could do about it and even though the liquid ran out of it THE LIQUID INDICATORS AREN'T EVEN RED!! I don't understand how they came to the conclusion that I pryed it open when I wouldn't even know where to start. Even though the screen has liquid damage and it was running out of it the liquid indicators didn't even change.
I don't understand what happened or why they figure I pryed it open. It's a 2nd Gen 32GB ($399) and I have absolutely not half a reason to open it up or the desire to. Can someone please help me or at least give me some ideas on what might have happened to it. I'm 18 years old and in college and I don't have any money to get a new one at all so thats out of the picture and I would prefer the people that I bought the iPod and the warranty from to fix it.

it seems like the liquid in the LCD ran out.
The "liquid" in an LCD cannot run out, not in any quantity. The total amount of "liquid" in an LCD display the size of that in the iPod touch would be less than a single drop.
even though the liquid ran out of it THE LIQUID INDICATORS AREN'T EVEN RED!!
The immersion sensors may not respond to whatever that liquid was. They're designed for water, primarily.
I don't understand how they came to the conclusion that I pryed it open when I wouldn't even know where to start.
Perhaps there were some sort of marks on the case that indicated to the technicians that the case had been pried open.
You will have to convince Apple that the liquid is indeed from inside of the iPod, something that's going to be difficult, I think, since I'm not aware of any component in an iPod that could release any significant quantity of liquid under any circumstances. I can't say it's impossible, though. All I can suggest is taking the iPod to an Apple Store and talking directly with a Genius. I think it unlikely, but perhaps you can indeed get them to replace the unit under warranty.
Good luck; you'll need it, I fear.
Message was edited by: Dave Sawyer

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Message was edited by: Devin Stephens
Message was edited by: Devin Stephens

ITouch... MAJOR ISSUES

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