ITouch no longer recognized after installing iTunes 8 and Leopard

I recently installed the new version of iTunes, which prompted me to download the new version of Quicktime, which then prompted me to install Leopard, which I did. Now I have the new version of iTunes, but my iTouch is no longer coming up as a recognized device. My connecting cable still works because my iTouch is charging when I connect it to my Powerbook, but the device is not recognized by my computer, and I've run out of options. I have tried restarting my iTouch, and also using a different connecting cable-- nothing works. Any advice?
Thanks a million.

Hello,
Just wanted to make sure you've also restarted the computer, in addition to restarting the iPod touch. For the time being, try to connect the iPod with the USB cable that came with it, and make sure it's being connected directly to the computer, and not through any external USB hubs or anything of the sort. Also, if you haven't tried this, try connecting the iPod to a different USB port.
Since installing Leopard, double check your Software Updates to make sure there's nothing else pending that you might need. (Just click on Software Update in your Apple menu).
If that hasn't worked it out, you might try reinstalling Apple Mobile Device Support, which is what allows the iPod touch to communicate with your computer and iTunes.
First, drag iTunes from your Applications folder to the Trash.
Then, delete these files:
(1) AppleMobileDeviceSupport.pkg located in: Macintosh HD/Library/Receipts/
(2) AppleMobileDevice.kext located in: Macintosh HD/System/Library/Extensions/
Restart your computer
Download and install iTunes again
http://www.apple.com/itunes/download/
CG

Similar Messages

ITouch no longer syncs after install iTunes 11.1.3.8/ iStore Authorization problem

I installed iTunes 11.1.3.8 last Monday on my daughter's computer.
While I was at work on Tuesday, my daughter connected her iTouch to the computer. My wife reported that all her music was missing and she was trying to put everything back. Subsequently, all the songs got deleted from my daughter's iPod Touch and now it appears unable to sync with the computer.
The songs are on the computer, but nothing on the iTouch.
When we try to sync, we get the following message on the computer's iTunes: "<daughter's> iPod could not be synced because this computer is no longer authorized for purchased items that are on this iPod. To authorize this computer for items purchased from the iTunes Store, choose Store > Authorize this computer."
We have tried reauthorizing, authorizing, de-authorizing, reauthorizing... all sorts of authorizing. No success.
Any help would be appreciated. No iPod => my daughter is unhappy (understatement).

Try:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
next try
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

IPhone no longer recognized after installing iTunes 9.2

Hi there. I have an original iPhone, a Powerbook G4 running OS 10.4.11, and everything was working perfectly until I updated iTunes to 9.2. Now when I connect by iPhone to the computer literally nothing happens. The phone does not show up. It does not open iPhoto or iTunes. I have restarted my computer several times, reset the phone several times, and still nothing. I am planning to buy the new iPhone as soon as it is available, but in the meanwhile I am really concerned about not being able to sync to iTunes. I would appreciate any advice! Thanks.

I'm running OSX 10.6.4 on MacBook Pro (a couple of years old) ... and my (original) iPhone is recognized just fine by the new iTunes 9. I too am anxiously awaiting arrival of my iPhone 4 ... and got the same kind of shipment information as other folks described on the iPad; i.e. being shipped direct from China via Hong Kong. I sure hope they've got the bugs worked out of that process since the iPad 3G fiasco. I was also amused (NOT!) by "additional information" in the shipping-email I got from Apple. Basically it says that if there is a delay in activating the phone via iTunes, "trust us" that Apple and AT&T will be working to get it activated as quickly as possible and will send out an email when it is activated --- in other words "don't call us, we'll call you".
David Brooks during his commentary last night on The News Hour made some comments about how business processes are really starting to break down in this country. I couldn't agree more. Last Thursday's mess was inexcusable! You'd think that the huge (and incredibly profitable) corporations like (BP), Apple, and AT&T would spend as much time and effort and money to get their processes in as good a shape as their products! Urrrrrr! Let's hope that the iPhone enrollment process goes better.

Ipod not recognized after installing itunes 7.3

I've upgraded to itunes 7.3 on my Windows Vista desktop and now none of my IPODs are recognized and I'm getting the following message:
"your IPOD needs to be reformatted for use with Windows"
I've double checked and my IPOD shows that it is formatted for windows. And, when I go to try to restore my IPOD, I get an error message saying that it cannot be restored.
I do NOT have this problem on my Windows laptop - everything works fine with iTunes 7.3 on my laptop.
Is this a problem with Windows Vista and iTunes 7.3??
Does anyone have any ideas?

macfixit.com has instructions on how to go to oldapps.com and revert to iTunes 7.2 :
iTunes 7.3 (#3): Downgrading to iTunes 7.2; Deleting and restoring the library for -50 errors; more
Downgrading to iTunes 7.2 For many serious issues with iTunes 7.3, the only viable fix is reversion to iTunes 7.2. Unfortunately, Apple does not maintain old versions of iTunes. As such, if you did not keep a copy of the iTunes 7.2 installer (as described here), your options are limited. Fortunately, OldApps has a mirrored copy of iTunes 7.2 available for download.
In order to downgrade to iTunes 7.2, follow these steps:
1. Delete the following files:
The iTunes 7.3 application (located in /Applications)
com.apple.iTunes.plist (from ~/Library/Preferences)
iTunes.pkg (from /Library/Receipts)
iTunesX.pkg (from /Library/Receipts)
2. Download and install iTunes 7.2

IPod Touch 1g not being recognized after installing iTunes.

Win 7 Ultimate
itunes 9.0.2 64 bit
With iTunes or any Apple software uninstalled the iPod is recognized in device manager under portable devices> Apple iPod. I can browse to it within Win Explorer. All looks normal.
Once I install iTunes and I plug in the iPod a popup informs me that it's imstalling Apple Mobile Device USB driver (and is ready to use). Then iTunes starts up and another popup informs me that device driver was not successfully installed. This time MTP USB Device. It then switches to device unplugged, without touching it. Itunes then reports an error (iTunes could not connect to this iPhone because an unknown error occurred (0xE8000065). Device manger then reports a warning for Portable devices > MTP USB Devices. The device status reports This device cannot start (Code 10) (Apple iPod went away)
I have tried uninstalling several times. Different iPods. iPod and cable work just fine on another laptop. Updated MB BIOS.
I need some more clues on what might be wrong. Anybody!!

Hi, jodie_0182.
I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the above step does not resolve the issue, try all remaining steps in the article.
Cheers,
Jason H.

IPods not recognized after installing iTunes 7.3

After installing 7.3, none of the iPods in the house (a Mini, a Nano and an iPod Photo) will boot up into iTunes. I have gone through the first four "R"s, but am unable to even attempt the "restore" as it requires that iTunes recognize my iPod.
"1) Make sure you've reinstalled the latest version of iTunes.
2) Open iTunes, and then connect your iPod to your computer.
3) After a few moments, it will appear in the Source list in iTunes."
By "Source list", I assume they mean the entries under the heading "Library" (Music, Movies, etc.) because that's where the iPod usually shows up, right?
In any case, none of our iPods will show up anywhere on the iTunes.
I have the installation disc from our most recent purchase (the Nano last fall or summer, IIRC). Would it work to re-install it or does anyone have any other suggestions?
My apologies if this has been covered here. Thanks in advance from an Apple Discussions newb.
imac Mac OS X (10.4.1)

macfixit.com has instructions on how to go to oldapps.com and revert to iTunes 7.2 :
iTunes 7.3 (#3): Downgrading to iTunes 7.2; Deleting and restoring the library for -50 errors; more
Downgrading to iTunes 7.2 For many serious issues with iTunes 7.3, the only viable fix is reversion to iTunes 7.2. Unfortunately, Apple does not maintain old versions of iTunes. As such, if you did not keep a copy of the iTunes 7.2 installer (as described here), your options are limited. Fortunately, OldApps has a mirrored copy of iTunes 7.2 available for download.
In order to downgrade to iTunes 7.2, follow these steps:
1. Delete the following files:
The iTunes 7.3 application (located in /Applications)
com.apple.iTunes.plist (from ~/Library/Preferences)
iTunes.pkg (from /Library/Receipts)
iTunesX.pkg (from /Library/Receipts)
2. Download and install iTunes 7.2

So long sound after installing iTunes 7.7

Upgraded to iTunes 7.7. Had no issue with the download, installed just fine. Closed down iTunes and re-opened to ensure updates were correct. Had a window pop up stating, "iTunes has detected a problem w/ audio configuration. Audio/Video playback may not operate properly". This was immediately after the install of 7.7, iTunes was working properly on older version. Checked other media programs (Windows Media Player), nothing will play any audio or video files. Also tried re-booting, no luck. According to my system info, my sound card is not installed. Re-installing the sound card is separate issue, but issues of 7.7 causing this problem before? Any suggestions or tips to downgrade to older iTunes. I have a 2nd Gen. Nano if that makes a difference. (Never had issues before when upgrading versions.)

I ran disk utility from my Leopard DVD, repaired the disk. The sound worked upon restarting.

Updated iTouch no longer recognized on my iTunes 9

I updated my iPod Touch (2G) on my work computer and now it's not recognized by my home computer, which is is an old Powerbook, where I can't install/upgrade to iTunes 10.
Is there any way I can downgrade the iPod Touch back to a compatible version? Without losing the data on it (particularly the calendar)?

So is it completely hopeless? I have to reset my iPod Touch and lose all my data?

CD drive no longer available after installing iTunes

I have windows XP. Once iTunes has been installed, the
CD-Rom drives cease to be available in the windows explorer.
I'm not desperate to run iTunes, that wonderful software.
X X X
Nadine

hi nadine!
I have windows XP. Once iTunes has been installed, the
CD-Rom drives cease to be available in the windows explorer.
i see you've got a Packard Bell. could you check something for me? go into your Device Manager (right-click "My Computer", select "Manage", select "Device Manager"), and check to see if you've got a warning/alert message showing up next to your optical drives referencing "code 41".
if you do see a code 41 in there, this post has information on some other techniques that have been getting people past the Packard Bell code 41 optical drive disappearances:
http://discussions.apple.com/click.jspa?searchID=-1&messageID=2058815
love, b

Unknown error after install itunes 8 and starting Genius

I can no longer connect with my AirTunes. Each time I try I get an "unknown error (-3256)" message.
Tried restarting and reconfiguring, no go.
Anyone else experiencing similar difficulty?

I am having the exact same problem. I checked what version of Airpot Utility I am using and it is 6.3.
I checked for any updates and there was one for Front Row. The update said it would fix problems with ITunes also. But still no luck.
Can anyone help?
Thanks

Ipod frozen - after installing itunes 7-

after installing itunes 7 - and installing ipod - the screen read "ipod updated" - ejected ipod - BUT now the screen on ipod reads "do not disconnect" and is frozen, I can't turn it off or on etc. I can't get it to respond despite restarting computer.
so do I take the previous advice of draining the battery and trying again??

Just click the link below and hit "Post New Topic" (Its the link to the "Use iTUnes for Mac" Catagory/forum)
http://discussions.apple.com/forum.jspa?forumID=789

After installing Mountain Lion on my 17" MBP G-RAID mini connected via Tempo SATA Edge ExpressCard34 is no longer recognized. I restored icon and access by removing 34 card and substituting FW800 for eSATA. Any fix for the higher speed connection? TIA

After installing Mountain Lion on my 17" MBP G-RAID mini connected via Tempo SATA Edge ExpressCard34 is no longer recognized. I restored icon and access by removing 34 card and substituting FW800 for eSATA. Any fix for the higher speed connection? TIA

Looks like the Silicon Image drivers were moved to the incompatible software folder during install/upgrade.
Downloaded latest drivers, errored out of install claiming that the drivers were from an unknown author!!!
Emailed their tech support this evening describing problem.

Please could you advise? ... After installing Itunes 11.3.1.2 on my Laptop and when reconnecting my iPad2 via USB, it is no longer visible under 'My Computer'. Any advice on resolving this issue would be most welcome. Thanks

Please could you advise? ... After installing Itunes 11.3.1.2 on my Laptop and when reconnecting my iPad2 via USB, it is no longer visible under 'My Computer'. Any advice on resolving this issue would be most welcome. Thanks

Any one or a combo may help
Give your iPad a reset. Hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it reboot and try again.
Try a different USB cord
Try a different USB port
Try rebooting your computer
Try closing/opening iTunes.
If you go through that and it doesn't work, try going into the control panel, add/remove programs. Uninstall iTunes, Apple Mobile Device Service, Apple Application Support. Then redownload and reinstall iTunes and try again

Why, after installing iTunes 11.1.4.62, do my videos no longer work?

Why, after installing iTunes 11.1.4.62, do my videos no longer work? Running Windows 7, fully updated, on a PC.

I did the whole uninstall/reinstall thing because I got the Msvr80.dll issue and got rewarded with this new problem! VERY Frustrated to say the least!

After installing iTunes, Flash no longer exports .MOV format...

Hi -
I have been using Flash 8 to do animated titling for my podcasts.
But after installing iTunes 7, Flash 8 will no longer export .MOV format. It tells me a Quicktime compenent cannot be found.
Also, QuickTime Pro will not actually play Flash .SWF files. Not sure if this worked before, I never tried it. But it seems to be a QuickTime feature that doesn't work on my machine.
Flash 8
iTunes 7.0.0.70
QuickTime Pro 7.1.3
Any suggestiones or explanations?
I really need to export my Flash animations to .MOV format. It's part of my work scheme. Workarounds cause loss of quality.
Thanks,
Dave Ferreira
([email protected])

Recent security issues has had QuickTime 7.1.3 Player set Flash (inside .mov files) to "disabled".
Any user can re-enable Flash inside .mov files by checking a box in the QuickTime Control Panel (PC) or System Preferences (Mac).
QuickTime Player uses a much older version of Flash and only allows those "published" as version 5, or lower, be used.
The security issues are real. The solution for those of us that use Flash (.swf) inside our QuickTime content is more complex.
If a solution isn't reached between Apple and Adobe about a more modern use of Flash inside QuickTime files I plan on adding a text description (on my Web pages) for the steps to re-enable Flash functionality in my QuickTime files that use Flash.

ITouch no longer recognized after installing iTunes 8 and Leopard

Similar Messages

Maybe you are looking for