ITouch randomly dissapears from iTunes during sync

I just bought a new ipod touch 16g. During syncing, the process will freeze after only a few songs, and then the ipod will dissapear from itunes. The only way to get it to come back is to cancel the sync on the ipod and then disconnect and reconnect it. There are no error messages when it happens, except for one time when I restarted itunes and i was told that my ipod had diagnostic information the could be sent to apple. I did it. I looked through the other threads, but they were all getting errors. I get no errors. Can anyone help me?

Follow the instructions [here first|http://docs.info.apple.com/article.html?artnum=306640].
Also check out the [instructions here|http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph05956&lc=en&cc=us&d lc=en&softwareitem=pv-51941-1&os=228&product=3254002&rule=44288&lang=en#bph05956 _legacyusb]. (You can ignore where the instructions are posted these are general steps for all types of computers running windows)

Similar Messages

  • ITunes album artwork randomly removed from iPhone after sync.

    iTunes 12.1.0.50. IOS 8.1.3. iPhone 5.  23GB free space on iPhone.
    Album art is randomly removed from iPhone after sync.  This seems to be new to the recent version of iTunes.
    Removed and reinstalled all music. No help, problem still occurs.
    Restored iPhone as a new iPhone and reinstalled all music.  At first, all artwork was installed, but on later sync, random artwork was removed or missing.  Problem reoccurs.
    This appears to be a bug in the software somewhere.
    Anyone having similar problems?

    welcome to my world....
    i have had this at least three times now in the past month.
    I too had to do a factory reset and set up a a new phone.
    i read an article about it being a known issue and something to do with duplicate tracks causing it to hang during sync.  it then fills up the available space with the dreaded "other" data and hey ho you have no music.
    have a look at this, hope it helps and hope Apple get it fixed as it is affecting a lot of people
    http://robservatory.com/a-nasty-little-itunesios-bug-may-be-causing-media-sync-i ssues/

  • ATV dissapears from iTunes

    Hey everyone,
    I am having a problem with Apple TV in iTunes. After a while, it might be after it syncs, my apple TV will disappear from my devices list in Tunes and I have to restart the app to bring it back. How do I stop this from happening?
    Thanks

    Same problem here, Atv dissapears from iTunes ! Still have to close iTunes two times before it actually closes ? Reopening iTunes sometimes showes Atv and sometimes it doesn't ? Any ideas !?

  • AppleTV Dissapearing from iTunes

    I have been noticing that the AppleTV keeps dissapearing from iTunes. I don't put it in standby.
    The AppleTV is using wired Ethernet.
    When I go to the iTunes preferences screen, it says the AppleTV is syncing. Shouldn't it always show up in iTunes?
    T

    Hi JNelson,
    I have similar problems having aTV (40GB Software 2.0) disappear from iTunes (7.6.1 9) and found two possible reasons for it - unfortunately I do not have a solution for the problems. I hope the following information is helpful for you as well:
    1. aTV disappears from iTunes because aTV looses its WiFi network connection
    I could not find out why aTV looses the connection but the connection can easily be reestablished by just entering aTVs wireless network menu and leaving it again. I do not have to reenter the SSID and password.
    2. aTV disappears from iTunes shortly after another WiFi device joins the network
    I encountered the problem when I connect my ipod touch or my Notebook to my WiFi network. In this case all devices in the network are able to access the internet but iTunes and aTV are not able to reestablish their connection in a stable manner. Restarting iTunes might make aTV visible for some seconds in iTunes but the connection will drop again - even if I turn of my Notebook and ipod WiFi connection.
    In both cases mentioned above the only way to reestablish the connection between aTV and iTunes seems to be rebooting aTV, iMac and WiFi router.
    I'd like to know if you or anybody else having these problems can confirm that the problem might be caused (or better be initiated) by additional devices joining the network.
    I suspect that somehow the additional devices or the unavailability of aTV confuse Bonjour (the software that lets iTunes find the aTV).
    @all: What do you think?
    Regards JoeDie

  • HT4528 I have puchased songs from itunes, I synced them with my computer, but now some of my songs are gone, also I'm trying to burn a disc

    Ihave bought songs from itunes, I synced my iphone to my computer, but now some of my songs are gone, also I'm trying to burn a disc

    Hey renie1515,
    Thanks for using Apple Support Communities.
    When you download past purchases on an iOS device or computer, that device or computer becomes associated with your Apple ID. This article describes how to manage these associations.
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days.
    Note: Removing a device from your Apple ID does not override the 90-day timer. You must wait 90 days from the day the device was first associated with your Apple ID before it can be associated with another Apple ID.
    Have a nice day,
    Mario

  • Has anyone had trouble ejecting their ipod from itunes after syncing?

    Has anyone had trouble ejecting their ipod from itunes after syncing?

    what trouble are you having? if after it says sync complete, and then you click on the eject arrow next to xxxx's ipod and it still says Do not Disconnect after ten minutes?  I just pull the cable. you can shut down the computer first if you want. never done any damage so far.

  • HT1206 How do I find out an OLD password from 2006-2008. I have 3,000 pieces of music purchased from iTunes during those years that cannot be authorized because I cannot remember the password from that era. What can I do?

    How do I find out an OLD password from 2006-2008. I have 3,000 pieces of music purchased from iTunes during those years that cannot be authorized because I cannot remember the password from that era. What can I do?

    If you can't remember your password or security answers and don't have access to the email address (you didn't have a rescue email address on the account ?) then you can try contacting Support in your country and seeing if you can get the password reset and access to the account : http://support.apple.com/kb/HT5699 (they should also be able to reset the security questions)
    If you can then update the primary email address on the account to be an address that you have access to.

  • Purchased movie from Itunes wont sync with Iphone but rental movie will????

    I purchased a movie from Itunes and it shows up in my library movies but it wont sync with my iphone. Before I bought the movie i rented a movie to make sure it works and I liked the format so I know that it can auto sync with the iphone. In they Sync section of Itunes under videos it only has 2 headings. Rental movies and TV shows. There is no option for Movies at all so it does not even come up to transfer it over to the phone like with the rental.
    I have solved the problem temporarily but would love help on a proper fix. If I check the box manual merge music and videos on the summary page I can get the movie over by dragging it from the library and dropping it into the phone but it still does not show up under the video tab but is on the phone. This then deletes all my music and I have to manually sync that as well.
    HELP!!!!!!!!!!!!!! I am using a mac book with an iphone and a move in Itunes that I actually paid for - from itunes. I just cant figure it!
    Natalie

    I think the layout in sync could be improved for movies perhaps putting Purchased Movies right after Rental Movies. When I am on that tab, Rental Movies (I have none and it tells me so) and then TV shows are visible on the screen with lots of blank space under. I had to scroll down to find the movie sync option (which may seem pretty obvious - but with all the white space after TV shows, I didn't notice that the scroll bar had room to scroll further). Yes, I feel a little stupid (and grateful to you for making the solution so obvious), but I do think the tab layout contributed to my ineptness.

  • How can I restore the contacts on my iPhone 4s (from iTunes) without 'syncing' my phone?

    I just got a new iPhone 4s about a month ago - backed everything up to iTunes before transferring onto my new phone, which worked great. However, my mail was not working correctly (gmail), and after trying to set it up multiple times, found out about the whole issue of gmail not supporting 'push' with the iphone anymore... Got that issue figured out, but part of trying to set up my gmail account found me syncing my contacts with my gmail contacts.
    I have not kept gmail contacts up to date for a few years, and when my phone synced with google contacts, it basically wiped out all of my current contacts and replaced with outdated contacts from google. I know that my contacts should all be saved to iTunes, but I'm afraid to sync and have the same thing happen again. I don't want to restore my phone from iTunes if I don't have to, because I don't want to lose other things outside of my contacts that I've updated since the last time I backed up my phone.
    Is there a way to restore just my contacts? I've got a lot of contact info/numbers over the years that would be very difficult to replace, and I don't fully understand the 'sync' process... Thanks for any help!

    Syncing contacts is bi-directional. If you elect to sync contacts...again, selected on the Info pane in iTunes...whatever contacts you have in whatever supported application on your computer will be merged with what you have on your phone. If whatever application, on your computer, is empty, then all contacts on your phone will be erased. Never sync to an empty application.
    Contacts are included in the iPhone backup, but the first thing done when you perform a sync is an iPhone backup. This means that whatever contacts are currently in your iPhone backup will be overwritten with whatever is currently on your phone.
    So, if all you want are whatever contacts are currently in your iPhone backup, you need to re-read my initial post.

  • Why will my music from iTunes not sync to my iPad?

    I tried to drag music from my library to the iPad and the music files are all in grey. I've have reconnected the iPad but they still will not show. I have also restarted my iPad and computer. All songs and playlist from iTunes are there but are all greyed out. All music synced fine to my iPhone and iPod touch. HELP?!

    I forgot to mention that I am using Windows 8. Don't know if that helps?

  • Help!  I can't get three movies that I purchased from iTunes to sync with my iPod classic.  Anyone have any suggestions?

    When I sync my iPod classic with iTunes, it doesn't download three movies that I purchased from iTunes.  Anyone have any idea why and what I need to do about it?

    We could if we had a little more information.
    What is happening when you try to sync them?
    Any error messages or numbers?
    What version of iOS are you using?
    What country are you located in?

  • Videos and TV programmes bought from itunes wont sync

    I have bought some TV Programmes and videos from iTunes but despite ticking all the relevant boxes they wont sync to my ipod.
    IPod Touch 2nd Gen 8gb

    See:
    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
    iTunes: Frequently asked questions about viewing and syncing videos
    iTunes: Sync purchased HD videos to iPod or iOS device
    I suspect the items are HD version. Only the 4G and 5G can play/sync HD. If the suggestion in the above articles do not work you may to redownload an SD version (if available) by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • My ipod touch keeps dissapearing from itunes

    when i first connect my ipod touch to itunes it syncs ok but after a while it dissapears and i have to unplug it all and reconnect ive tried all the steps itunes have suggested

    Saying y"ive tried all the steps itunes have suggested" provides us with zero information as to what you tried.
    Have you tried another cable?
    Another USB port?
    Another computer?
    Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.

  • Why does my downloaded film from iTunes not sync to my iPhone?

    I cannot work out how to get my iPhone to sync and include the film I've just downloaded from iTunes. Feel as if I've tried all the obvious things. Any clues welcome?

    Have you gone to the video tab (in itunes) and selected sync movies and selected the movie that you want synced?
    http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf

  • Apple TV Randomly Disconnects From iTunes While Streaming Videos

    Hey All,
    Anyone having an issue where your Apple TV randomly disconnects from your iTunes on another computer while streaming videos from it? Randomly, on different shows and movies, I have had it do it quite a few times.
    In the beginning, after it would disconnect, within a few seconds, it would reconnect to iTunes and then I would have to navigate back to what I was watching and and resume it. Now, it will disconnect, and then I will have to quit iTunes on my iMac and then start it up again.
    I am curious if it is an issue with the wireless adapter on the ATV because when it happens, it looks like it losses complete connection with the iTunes and then reconnects to the net only after. Then I would need to restart iTunes on my iMac to continue watching my show.
    This was happening before the recent update and continues after the update as well.
    Any suggestions are appreciated. Thanks!

    You're talking about those WIFI bridges they make for xbox 360s that connect the 360 ethernet to a wifi adapter, bridging it?
    That is a possible solution, but I will definitely check with Apple first, hoping it will be a no money solution (I am a grad student, every dollar helps).
    My apartment is two rooms, my iMac being in another room, so that wouldn't work. The Wifi extender will probably be my only hope if Apple is not cool with the helping a brother out.

Maybe you are looking for