Itouch software upgrade....

my itouch has come with version 1.1.5(4b1)
following links to purchase version 2.2,it`s charged my account 3 times and put it in purchased history(not purchased..)
how do i move it to my touch.? how do i get my money back.?

You can only really sync to one library but, as you are doing you can manage music with more than one computer. When you update on your syncing computer it will restore the contents with those on that computer. The music from other computer's library will be deleted. Sorry.

Similar Messages

  • Question about 1st iTouch Software Upgrade - Will it delete everything?

    I have a first generation itouch and want to upgrade the software to 3.1.3 so I can add apps but when i click the upgrade button it tells me that the upgrade will delete all my media including items purchased on itunes. Does that mean it is going to completely erase my iTouch music/movies..etc? I manage my synchs manually because i have music on there from my friend's iTunes library, i dont want to loose all that media...HELP!

    You can only really sync to one library but, as you are doing you can manage music with more than one computer. When you update on your syncing computer it will restore the contents with those on that computer. The music from other computer's library will be deleted. Sorry.

  • Can't install software upgrade to iTouch with 1.1.4.

    I recently acquired an 16 GB iTouch that already had version 1.1.4, and I purchased the January 1.1.4 software upgrade to get email, etc.
    I can see the purchase for the upgrade in my account, but it won't install the upgrade to my iTouch because of an unknown error OxE8000001. I restored the iTouch, but that didn't help. Every time I sync, I get the same error message.
    Can anyone help with this?
    I have read the help notes on the website; I'm on the home computer I normally sync on, I have iTunes 7.6, etc.

    Well, I was hesitant to do that, since all the Apple info on the web said that you had to be logged into the account in which you purchase the software upgrade.
    However, I found some additional info at this website: http://www.apple.com/support/ipodtouch/troubleshooting/ipodtouch/#
    It suggested that if all else failed, try: Tap Settings > General > Reset > Erase All Contents and Settings
    When I did that and restarted and sync'd, it finally downloaded by software upgrade!! Hooray! It only took me about 5 hours to accomplish this! Thanks for your help, Scott!

  • Warning Itouch 3.1.1 software upgrade

    I believe several people are experiencing problems with certain itouch 2G upgrading to 3.1.1. I was lucky that my iphone had no problems with the upgrade to 3.1.1. My itouch on the other hand will no longer play and videos or songs. Apple is replacing my unit so I have to believe that they are aware of this problem and they seem very interested in keeping happy customers and discovering why the problem is happening. I would say that it is a gamble to upgrade at this point and you might want to wait for the next release before upgrading.

    there are always people who have problems, every time a new upgrade is available.
    equally there are a **** of a lot more people who don't have problems.

  • Downloading software upgrade, but it seems "stuck"

    I am attempting to download a new version of software on my ITouch.  It has taken several hours already, and it's not complete.  I tried to close the browser, but I received a message indicating that I can't because of the software upgrade is still in progress.
    Any suggestioins?

    - Just wait
    - Or force quite the browser and try again.
    It is the download that is stuck and not the update, right?

  • Upgrading to 1.1.4 and losing January Software Upgrade

    Hi,
    I've just upgraded my 16GB iTouch to 1.1.4
    Unfortunately, when I did, it lost the January Software Upgrade.
    I not longer have the laptop that I used to install the Software update, so I don't have my own copy of "iPod touch App Pack 4A93.ipa".
    I tried to use my friends copy of the file, but it's not letting me install it.
    I keep getting "The iPod touch Software Upgrade was not installed on this iPod "iTouch" because you are not authorized for it on this computer"
    I've verified that I'm logged in with my apple ID, but I think the ipa file is tied to my friends account.
    Is there any way that I can download a new ipa file for my account? or is there anything else that I'm missing?
    I've no way of getting the computer back.
    missing my mail already
    thanks,
    Stephen.

    perhaps the only way you will be able to get it back now is to send an email to apple support explaining your situation. i would also check your purchase history and provide them with the order number from when you purchased the upgrade. i am pretty sure they will allow you to have it again. they will put it in your account and you will have to click the "check for purchases" option in itunes to download it.

  • Ios 4.3 software upgrade...help plz

    please help! i am attempting to download ios 4.3 software upgrade from itunes but can not find where to begin?

    i have itunes 10.2 and im plugged in at usb port with itouch but i cannot find on itunes where to down load as advertised on apple store.

  • Phone not working after the software upgrade

    I performed the software upgrade as indicated by the phone in the notifications.
    One the phone rebooted, I proceeded to enter my email accounts and it froze on a white screen with a spinning wheel.
    I rebooted and it continued to freeze.
    I took the battery out, rebooted, still can't add email accounts.  It freezes in the setting section.  I actually can't change any settings.
    If I reply to a text, the screen freezes black.
    If I try to reply to an email, the screen says, "Could not display this message"
    I have wiped it three times, powered off a billion times and still keeps freezing.  The update has been nothing but grief. 
    Any advice??

    Hello 2canoes and welcome to the BlackBerry Support Community Forums.
    Sorry to hear you're experiencing issues with your device after updating your software.
    It's recommended you contact your mobile service provider for investigation on this matter and to open a support ticket with BlackBerry technical support.
    Thanks!
    -HMthePirate
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Help needed: iPhone 4 software upgrade failed many times

    Hello. I've bought an iPhone 4, which its operating system is 4.3, and was prompt by iTunes about this iPhone 4 software upgrade to iOS 4.3.5. I've downloaded the software and waiting for quite some time and after the dowloading has completed, the file will be processed. After processing, there is a popup saying that somehow the software upgrade failed and said something like make sure that your connection is correct etc. Do you have any idea on how to solve this issue?
    Help me, please. Thank you very much.

    This is asked and answered many times each day.  The forum search bar is on the right side of this page.
    Diasble your firewall/security software and try again.

  • I can't get my Windows 7 pc to recognise my old LG VN251 phone via USB.   The verison software upgrade assistant runs and my phone is up to date.   I do get a window that pops up that says I can either run the bootstrap or look at the files on the phone,

    I can't get my Windows 7 pc to recognise my old LG VN251 phone via USB.   The verison software upgrade assistant runs and my phone is up to date.   I do get a window that pops up that says I can either run the bootstrap or look at the files on the phone, but I cannot see any photos.   Thoughts?

    We want to make sure we move your pictures to your computer schpee! Do you have a memory card on your phone? If your pictures are not on your http://vz.to/1OvJVey memory card we would want to move them. After you move them than try http://www.verizonwireless.com/support/knowledge-base-45147/ to move them to your computer. Keep us posted.   AmberF_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • Since the software upgrade connecting to hotspot from my iphone with my ipad is not working.

    Since the software upgrade , I cannot connect my ipad2 to my iphone 4s via the phones hotspot.  Regular wifi is ok.  Is anyone else having this problem?  I tried resetting the network settings on the ipad, but it didn't help.  The ipad sees the hotspot, but doesn't connect.  My phone service is with Verizon.

    I think I solved the problem.  I did a network reset on both the ipad and iphone.  So far so good.

  • I did a software upgrade to IOS6 and my Iphone4S is now unable to update. Do I lose all my contacts and calendar entries when I restore?

    I did a software upgrade to IOS6 and my Iphone4S is now unable to update. Do I lose all my contacts and calendar entries when I restore?

    You should be syncing all your contacts and calendars with your computer, either via iCloud or iTunes, so it is easy to re-sync them back to the phone after you restore.

  • HT4623 I'm an iphone virgin (so please excuse my stupid question if that is what it transpires to be) but when I try to update my iphone 3GS when I go into SETTINGS GENERAL my display reads ABOUT and USAGE but has nothing about software upgrade in between

    Help, I've just bought a second hand iphone (my first ever) but when i try to get any apps it tells me i require ios4.3 but wen i try to update it I seeem to be missing a catorgory inbetween about and usage i should have software upgrade so i've been told i'm learning as I go lol but i have set up an itunes acc and i cant put apps on that way either has anyone come across this and a friend looked at it and said check its not been jailbreak/broked I have no idea what this means or how to check for it is it reversable any help is appreciated as i'm slowly losing the will to live lol many thanx in advance. oh I think it is a 3gs or a 3 but deff no newer cheers

    Read this: iOS 4: Updating your device to iOS 5 or later
    ... oh I think it is a 3gs or a 3
    This makes a difference. What does it say in Settings > General > About?

  • Adding reminders to my calendar items is no longer an option after the software upgrade.  I also can't get to day and week view, only month view.  What's a possible solution?

    Adding reminders to my calendar items is no longer an option after the software upgrade.  I also can't get to day and week view, only month view.  What's a possible solution?  I'm using Andriod version 4.4.2 with kernal 3.4.0.

        @MaloneTP
    Thanks for keeping me updated!  Do you see the screen options displayed in the following link: http://bit.ly/T2koBL for changing the calendar view options in Kies Air?  Also, let me know if you're able to add a Reminder by following these steps: http://bit.ly/T2l9dY.  Keep me posted.  Thanks!
    AnthonyTa_VZW
    Follow us on Twitter @VZWSupport

  • IPod Touch skips, stutters, glitches through songs since software upgrade!

    Hi everyone,
    *Since I upgraded my iPod Touch* to the latest available software update +(for the 1st Gen is 3.1.3)+, it has become *unable to properly play any music encoded above 128kbps*. Before the upgrade, my iPod could play music encoded in any higher bitrates like a champ! All the way to 320kbps, variable, even Apple Lossless format used to play flawlessly.
    Suddenly after the last *firmware update*, most of the songs in my iPod Touch would *skip, glitch and garble, making electronic glitches and annoying noises* for no apparent reason. On occasion, the iPod would even *add several second of silence in the middle of random songs*. It's bizarre!
    It definitely took me a while to figure it out, and spent weeks testing and researching what could be the problem. It was truly driving me nuts! The result of all these tests was clear: the *iPod Touch now CHOKES on any music file encoded higher than 128 kbps ACC*. Truly pathetic for such an expensive little jukebox. Even the early MP3 players I owned 10 years ago were able to play variable rate MP3 files without a glitch. *_This is a major bug that needs to be solved_*.
    For those interested, I did the following tests through my weeks of research to find out the culprit to this problem:
    - - - Reinstalled the device software
    - - - Reformatted the device, then updated the software
    - - - Uninstalled all apps, reinstalled and tested my music after reinstalling each app
    - - - Disabled Wi-Fi (no difference)
    - - - Copied over my music library from scratch, several times (it was painful)
    - - - Reformatted a few albums in different bitrates, from 96kbps, all the way to 320kbps, both in constant and variable rates, and tested them one by one. This took days.
    In the end, there is one thing that was consistently clear: *any songs encoded over 128kbps would skip, glitch and sound corrupted. Time after time*. All those music files I had encoded at higher rates +(192 kbps, variable 240 kbps and beyond)+ would make the iPod choke.
    There is one temporary solution to this mess, but it involves reducing the quality of your music files: The only way I can now play my music collection in my iPod Touch without skips and glitches is by downconverting my files to the now *obsolete 128kbps*. Only when I converted my music to 128kbps, the annoying skips and glitches stopped. For an audiophile like myself, this was an absolutely painful decision, as I can tell the *obvious loss in quality and nuance in my music files since i had to downconvert them*.
    Funny: this skipping problem *also affects any files purchased from iTunes* +(encoded at 240 kbps variable rate)+. Should I ask for my money back, Apple?
    I find this irritating and painful, since *the ONE THING the iPod is supposed to do well* (aside from apps, games, and web browsing) *is to PLAY AUDIO AND MUSIC FILES*.
    I spent a lot of money on this machine, and until recently it worked like magic; I just wished it played music again like it's supposed to. It's what the iPod was built to do. *Apple: Please fix the software!*
    I wonder if there's a forum where I could post my detailed findings, so Apple engineers can take note of this *MAJOR BUG*.
    PS: I have recently learned this is a very common bug, and tons of people are reaching out telling me they are experiencing the same annoying problems. Furthermore, *this seems to affect not just the 1st Gen, but ALL generations of the iPod Touch*. It's a *widespread software issue* that was not properly addressed in the latest software upgrade. I'm starting to worry about Apple's quality assurance process.

    Hi everyone. Thanks to a tip in another forum, I think I had a breakthrough regarding this problem. I have the strong suspicion it's not the software for the iPod Touch, but instead, the problem comes from *iTunes and how it handles USB 2.0 transfers*.
    To make a long story short, all your *music that's encoded above 128 kbps gets corrupted when you transfer it to your Touch from iTunes through your USB 2.0 connection*. That's where the problem is!
    I performed this simple test:
    *PART 1 - WIFI*
    - I connected my iPod Touch via Wi-Fi to the iTunes Store. Bought an album encoded at a very high bitrate (Coldplay's "Viva la Vida", encoded at 256KBPS).
    - Downloaded the Coldplay album directly to my iPod Touch via Wi-Fi.
    - Tested every song in the album, and they all played flawlessly.
    *PART 2 - USB 2.0*
    - Now, I erased the Coldplay album from my iPod Touch.
    - Connected my iPod Touch to my computer, and downloaded the album again via iTunes. I copied the very same album to my iPod Touch, this time using the USB 2.0 connection.
    - I tested every song in the album. Guess what: most of them are corrupted, skipping, glitching, making garbled noises.
    I think a reached a minor "eureka" moment. *It's not the iPod Touch software: It's iTunes, and how iTunes deals with your USB 2.0 connection*.
    Now, I'm not an engineer, and I don't know how to fix this problem. I wonder if there's anyone out there there that knows why high bitrate files get corrupted during the file transfer. Hope anyone can shed some additional light on this issue, so we can find a solution.

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