ITouch will reset, but device does not respond to touch

I'm trying to reset my iPod Touch.  I am able to turn it off by, pressing and holding  the Sleep/Wake button and the Home button together until the Apple logo appears. but I can not get past the Apple logo as the touch screen does not respond.  When I connect the device to iTunes I get the message  you must unluck your itouch and the screen on the iTouch goes from the Apple logo to the "Connect to iTunes" screen.  At no point, when the Apple logo or the "Connect to iTunes" appear does the device respond to touch the screen.  The iTouch is fully charged.

If it's showing the 'Connect to iTunes' logo but iTunes is asking you to enter the Passcode you will need to pop the device into a Forced Recovery state.
To do this, connect the device to the computer via USB, once connected make sure iTunes is open. Hold down the Home & Power Button together until the device resets (Apple Logo on screen), as soon as you see this remove your finger from the power Button but continue to hold the Home button. You should then see a prompt in iTunes stating 'iTunes has detected an iPod in recovery mode, you must restore to continue' at which point you will want to follow the prompts to restore the device.

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    Message was edited by: Demo

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    Message was edited by: noelani72
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