ITS access with users not defined as dialog users

Hello ,
We have a requirement so that the users accessing HR Machine are restricted and only few of them are defined as dialog users . For the users defined as comunication users in the R3 core , we are now installing ESS - MSS services .
The ITS is needed for reporting , and also is needed for PCR´s functionality . But the ITS is asking for dialog users .
Does anyone know how can we use system or communicatio users ¿? . Or where can we fix the problem .
Regards
Álvaro

Hi,
I have been running my Own test on this.
Any Screen Name on my G4 will show a Red Away Blob. In the Header ang where I have Some Accounts as Buddies in Other Buddy Lists.
This is also true if I log in with yet more Screen Names on my second computer.
I posted an Red Away message asking people to IM me if they could see it as Away.
In two days I had one reply form someone who saw it as Green.
If I set it to the Basic Away Setting the Message became Away but I showed as On Line and Available (Green).
I am currently testing having deleted com.apple.ichat.AIM.plist
You can try here
http://www.apple.com/feedback/ichat.html
There is no reply but enough people will produce a result over time (few days if there is a rush)
I will also make the Hosts aware via another Channel
8:31 PM Wednesday; July 1, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

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Symptom
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2003.
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====================
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ITS access with users not defined as dialog users

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