Its my first time to use mack book pro and i try to open quick timer and also i have problem in watching movies
i have macbook pro and can not watch movie
I'm afraid that what you are trying to open is the format that Quick Time doesn't support. You can install some plugin apps as mentioned above. Or just install some other 3rd party free media player to replace QT, such as Macgo free Mac media player, VLC.
Notice:
VLC does not support playback of commercial Blu-ray discs with copy protection. Those require decryption keys, which only a commercial player can provide.
Similar Messages
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i have the current Mac Pro the entry level with the default configuration and i feel lack of performance when applying after effects on my videos using final cut pro and also rendering a video takes long time ? what upgrades do you guys suggest i could do on my Mac Pro ?
256GB SSD it shipped with will run low and one of the things to watch.
Default memory is 12GB also something to think about.
D500 and FCP-X 10.1+
http://macperformanceguide.com/index_topics.html#MacPro2013Performance
Five models of 2013 Mac Pro running Resolve, FCPX, After Effects, Photoshop, and Aperture -
I am using mac book pro and I cannot see the video of my chatmate using skype or fb.please help
i am using mac book pro and I cannot see the video of my chatmate using skype or fb.please help
Is your version of Skype known to work with your operating system version?
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What are some camcorders that are compabtible with the mac book pro and also records high quality youtube videos?
any camcorder using AVCHD…
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I have a brand new mac book pro and suddenly I have a pixelated huge red diamond that showed up centered on my desktop. What is it and how do I get rid of it.
No idea, take it back to the store, preferably with a camera shot or a command shift 3 screenshot
Good Luck. -
its always the apple ID of the owner who had the macbook before. All the info of the owner before has been remove. I check in the preference systeme under user and groupe and theres nothing. i put my apple ID and also my password.....
help help
tyThe first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It is not safe to use a computer with software installed by a previous owner.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
3. Other issues
If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. -
plzz help me tell me alll the way that i can get it back.
For help with MacBook Pro though,
http://www.apple.com/support/macbookpro/
A quick Google search can turn up threads and tips.
https://discussions.apple.com/thread/2360004?start=0&tstart=0
http://itunes.apple.com/us/app/find-my-iphone/id376101648?mt=8&ign-mpt=uo%3D2
http://www.bing.com/search?q=how+to+find+my+lost+macbook -
Ok. I have a new macbookpro which I love. However, we can't get it to print. We just got Comcast with a modem and wireless router. We can all get into the net wirelessly (4 of us). My son set our PC to share the printer, gave it a name and got his PC to work through it. Mine kept pausing (it's been a week now). Finally connected directly to the printer and it immediately went out and found the drivers (for all HP photosmart series) and installed them (I think they are installed. At least they are listed under drivers in the print/fax section). We then did a test print with it hooked up and it worked. Back to wireless and it keeps pausing or telling me it can no longer communicate with the printer. Tried going back and printing while connected to the cable and it didn't work. Several pages of one liners with gibberish on it (some words like fax, document it) but then it failed. I did tell it the wrong model of printer the other day and there is a picture of it under the real printer (which is listed by the name we gave it on my pc). But I know have the correct driver and it shows it in the bar under the driver listing. The other picture of the wrong model is not highlighted and I don't know how to delete it). It just keeps pausing and telling me I'm no longer connected to the printer. BTW, It tells me the printer is ready and shows the name prior to trying to print. We've tried everything including many suggestions from others. Any suggestions? I find it strange I was able to print yesterday while connected directly and tonight it failed (otherwise the printer is working for others). THANKS SO MUCH! Frustrating to say the least but I'm NOT giving up. Carol
I should add that it's an HP photosmart 4280.I found it online and it shows the Mac 0SX operating system.
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i have macbook pro the recovery is in hard disk and not have recovery disk and hard disk stop working now i want to change hard disk but how can i recovery my macbook pro can help me ?
"it shows macintosh HD OSX 10.9.5 but the hard drive that is supposed to be in the upper right corner is not showing up. So it is booting from that drive."
Ok go to "Finder" preferences and make sure the "Hard disk" box is checked.
That will make your boot disk show up in the upper right corner. You can tell it's a boot disk because all the files will look like this instead of just being blank files. -
Just bought a used Mac Book pro and the hard drive has been wiped. Tried to recover over internet but Apple ID not associated with OS X purchase. I purchased OS X Mountain Lion and received proof of purchase. Tried restore again and still fails. I do not have a computer with OS X installed. I have an ipad and iPhone. How do I associate my recent OS X purchase to my Apple ID so I can restore the Mac book pro?
The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
3. Other issues
If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like. -
My hard drive died on Mac Book Pro and I do not have the restore disk?
My hard drive died on my Mac Book Pro and do not have the resore disk?
do you have a backup of your data? You can get the discs that came with your mac by calling AppleCare and giving them the serial number of your mac. For a small fee, they will send them to you.
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I've had issues with my iPhoto "not responding" and as a result I am attempting to save my photos to an external hard drive using iPhoto library Manager but each time I start the program it saves some, and then when it starts iPhoto, iPhoto then goes into not responding mode. Using mac book pro, iphoto 9.5.1, and maverick 10.9.2. I have completed all of the photo library first aid steps several times, but it makes no difference, iphoto eventually goes to "not responding." Initial issues started with Time Machine back ups stopping because of iphoto. Thanks......
Do you have a back up?
If you're just trying to recover the photos you can do that much more simply:
Go to your Pictures Folder and find the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed.
Look there for a Folder called 'Originals' or 'Masters'. (varies according to the version of iPhoto)
Your photos are inside - these are the originals as imported from your camera. -
HI, its my first time buying apple product from online, I'm from Sarawak, Malaysia, i would like to know what type of post/delivery service will be used to deliver the product i ordered to my house address.
iPhones, iPads, iPods are dispatched from China. Apple accessories are dispatched from Singapore. The carrier is FedEx.
Online purchases could be delivered to office addresses or home addresses. Track your item through the email sent by Apple. If necessary, you could change the delivery address to your office one. -
HT4623 its my first time to purchase using my new iphone, why security verification is needed?
its my first time to purchase using my new iphone, why security verification is needed?
To make sure you are the authorized user of your purchase method.
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Lion 10.7.2 On both mac book pro and iMac, both with Lion 10.7.2, obtain repeated iCal event notifications from calendar or address book. Cannot turn these off. They repeat several times per session and every time computer is used. How to diagnose this?
First, uninstall "SuperTV" (whatever that is) according to the developer's instructions. It isn't working and it's filling the log with noise.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Post the messages logged before the boot, while the system was unresponsive or was failing to shut down. Please include the BOOT_TIME message at the end of the log extract.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
PLEASE DO NOT INDISCRIMINATELY DUMP THOUSANDS OF LINES FROM THE LOG INTO A MESSAGE. If you do that, I will not respond.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.
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