Its not a joke: error -69?!?!

Whenever I try to check for purchases it freezes and says "Unable to check for Purchases Unknown Error (-69)". And I disabled the firewall!
The guys @ the Apple Store say go online. Does anyone know what error -69 is about?
thx, Kesu

Have a look throuhg the extensive Apple support pages, if that fails reinstall iTunes, your downloads should still be there I think.

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