ITS WebGUI in CRM(By transaction launcher )

Hi all,
We would like to incude transaction "S_AE2_89000019" from CRM to SAP CRM WEB Client UI.
We have done the following steps using the SAP best practices (C04-Configuration guide):
1. in transaction CRMS_IC_CROSS_SYS we have configured the CRM system with url: http://CRMnameServer:httpport/sap/bc/gui/sap/its/webgui/!?transaction=IC_LTX&okcode=ICEXECUTE
and ERP system with url
http://ERPnameServer:httpport/sap/bc/gui/sap/its/webgui/!?transaction=IC_LTX&okcode=ICEXECUTE
2. we have set TSTC to synchronous (CRM and ERP)
3. we have configured transaction launcher through wizard (tx CRMC_UI_ACTIONWZ)
4. we have created logical link for transaction and we assigned the link to work center and business role.
The problem is that when we are opening the SAP CRM web gui and click on the link that we have created, we take a blank picture with a red x "PLease wait..." and nothing else opens.My CRM Version is 7.0 EHP1.
The webgui service in the tx sicf have been a test, after login in, a blank picture with a red x "PLease wait..." is also remaining.
Can anyone help?
Thanks in advanced.

Lei Cao,
Want to check if this issue is resolved. I have the same problem where I am getting 'please wait" with red x screen when I configured transaction launcher from crm web ui.
Did you ever get this resolved? If so please share your approach ? And is this authorization related?
Rajani

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JC

Hello JC,
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I'm using CRM web UI.I defined URL and configured in the transaction launcher.Now I'm able to see the newly created transaction launcher in web UI.When I'm clicking on this, new window is opening as a popup window(without having
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S.Gangireddy.

Hi,
SAP has taken into account this point in the new versions (for me SAP 702 EHP1), with a new attribute in the customizing of the transaction launcher called "Keep Work area" :
Keep Work Area When Opening Launch Transaction in New Window
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Use
If this indicator is not set and a launch transaction opens in a new window, then the main window loads the base page of the transaction launcher into the work area.
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Dependencies
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Unable to access ECC transactions from CRM using Transaction Launcher

Hi Folks, we are trying to create a booking request using VA11 from portal. For this we have configured transaction launcher in CRM which will connect to ECC system from portal and VA11 screen will be launched. For this we have done the necessary configuration in transaction launcher (Including RFC destination and logical system) and this is working fine in Dev system but not in quality system. We are able to see SAP screen with toolbar Menu and System but not the entire transaction (refer image below). Our questions here are,
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2)     If this has to work with user as Dialog, is there any supporting document from SAP saying this should be Dialog user?
3)     Is there any other issue and need development specifically related BOR TSTC?
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Hello JC,
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Hello everybody,
I am trying to launch a SAP ERP transaction within SAP CRM 2007 using the transaction launcher wizard.
First I maintained all necessary setting for the RFC connections (in ERP and CRM) using for example transaction SM59 and BD87, e.g. the master data replication is working fine. Second I created a business object type based on the SAP Standard business object TSTC and set the u201CExecuteu201D method to u201CSynchronousu201D in SAP ERP.
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Any help is highly appreciated.
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Hi,
The error you get is because the client you have mentioned for logical system mapping and the client in which you created the BOR object are not same.
Remember, for sucessfull transaction Launcher Configurations,
1) The client in which WEB UI Runs
2) The Logical System mapping and client mentioned in ITS url
3) The client is which you created the BOR object.
4) The client on which you are configuring transaction launcher wizard
ALL SHOULD BE THE SAME CLIENT, unless you are using the OWNLOGSYS concept for logical system mapping.
For example,
If my WEB UI is on client 200 of development system,
then i must create TSTC based BOR in client 200 , Map logical system for client 200 and configure trnsaction launcher in client 200.
In this approach, you cant transport the developments to other system and client ( like Quality and production system) , hence its advicible to create a logical system with name OWNLOGSYS. The name of logical system must be kept OWNLOGSYS in all the systems and clients so that then you can transport yout transaction launcher developments and the error you get now will not come. It its not possible to maintain the logical system with this name in all the system , then you will have to do as i mentioned in points 1 to 4.
Hope this helps.
Thanks & Regards,
Suchita

Transaction Launcher ITS

Hi Group,
I'm trying to understand how to launch SAP Gui transactions into ICWEB. Is that through ITS ?
I have come across a blog /people/raja.g/blog/2007/01/24/displaying-r3-transaction-in-icwc-application that displays an R/3 transaction in ICweb,, but did not really mention ITS anywhere.. Could someone briefly explain when we use ITS and when we don't ?
Also, Please refer me to some kind of material that helps me in gettting good understanding og Transaction Launcher and ITS. (I do have iC web cookbook)
Thank you
Ravi.

Yes Transaction launcher works through ITS . When you configure Transaction launcher it ask for a Business Object , Business Object Method and a RFC Destination .
The Transaction Launcher Link on the IC Web will actually call the Method of the Business Object on the RFC Destination System ( Another R/3 system ) using the ITS Service CCMP_RABOX ( Check for OSS Note 888931 , which says to use a new Service ) .
So essentially you have to do the following :
1) Configure the Transaction launcher thru the Wizard in SPRO .
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2) Specify the URL to the ITS service with the new URL that uses webgui.
a) Execute transaction CRMS_IC_CROSS_SYS.
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http://<host>:<port>/scripts/wgate/ccmp_rabox /!
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How to debug Transaction Launcher

Hi Experts,
I am new to CRM. I am working on the requiremnet of calling VA01 screen inCRM WEBUI through Transaction Launcher .
As part of it i copied TSTC BOR object to Z and added some extra method to get some default values populated in VA01 screen.
I tested this Z BOR object and it is working fine. Now in CRM configured Transaction Launcher through wizard and given my logical system (connecting to ecc)and Z BOR object and passed parameter value as VA01 to object key in wizard. created my own logical link id with assigned transaction link id and assigned to workcenter->navbarprofile->businessrole.
I followed this blog to configure Transaction Launcher
/people/vikash.krishna/blog/2008/09/23/crm-2007-how-to--2-a-transaction-launcher
After completion of above development i executed webui but i am unable to display VA01..Intially it used to show ECC screen and message as ' you do not have authorization for transaction VA01'.But when i rectified some thing and again execute webui it is now showing blank screen.
I am unable to make it out where i went wrong whether the problem is with logical system or ZBOR object. WhenI tried to debug it by keeping break-point in the class CL_UICMP_LT_ABOXEXECUTION_IMPL and method ip_inbound plug and in the ZBOR object in ECC i am able to see the parameters passed to the traunsaction launcher class but it is not stoping at ZBOR object .
From last 3 days i am trying hard and unsuccessfull.my deadlines are approching.
Please kindly help me out how can i analyze to see where i went exactly wrong.
I really appreciate the persons who helps me in passing the situation.
Regards ,
Pavan T.

Hi Luis Rivera ,
Thanks a Ton. The link id 'Every thing about Transaction Launcher' is really helpfull.Now i am able to display VA01 in Webui .
My Requirement goes like this
User will search for a account say of function 'Sold-to-party' ,after successfull search we will get related partners also.Now user will select one among the related partners(say 'Ship-to-party') and clicks confirm ,Now we will have two confirmed partners sold-to & ship-to.User will now select create order from Navigation bar and VA01 screen should be displayed with sold-to & ship-to fields get filled automatically from conformed partners.
So i created a ZBOR and added a method with those parameters as import parameters . see the below code.
SWC_GET_ELEMENT CONTAINER 'PCODE'      LV_PCODE.
SWC_GET_ELEMENT CONTAINER 'BUYER'      LV_BUYER.
SWC_GET_ELEMENT CONTAINER 'SHIP_TO'    LV_SHIP_TO.
SWC_GET_ELEMENT CONTAINER 'SOLD_TO'    LV_SOLD_TO.
SWC_GET_ELEMENT CONTAINER 'ORDER_TYPE' LV_ORDER_TYPE.
IF LV_PCODE IS NOT INITIAL.
    SET PARAMETER ID: LV_PCODE-pid FIELD LV_PCODE-value.
ENDIF.
IF LV_BUYER IS NOT INITIAL.
    SET PARAMETER ID: LV_BUYER-pid FIELD LV_BUYER-value.
    ENDIF.
IF LV_SHIP_TO IS NOT INITIAL.
    SET PARAMETER ID: LV_SHIP_TO-pid FIELD LV_SHIP_TO-value.
ENDIF.
IF LV_SOLD_TO IS NOT INITIAL.
    SET PARAMETER ID: LV_SOLD_TO-PID FIELD LV_SOLD_TO-VALUE.
ENDIF.
IF LV_ORDER_TYPE IS NOT INITIAL.
    SET PARAMETER ID 'AAT' FIELD LV_ORDER_TYPE-VALUE.
ENDIF.
CALL TRANSACTION OBJECT-KEY-CODE.
I am able to read the values from BOL to my ZBOR parameters
PCODE, SHIP_TO,SOLD_TO,BUYER e.t.c .Now i want set these values to VA01 screen using SET/GET Parameter ID's as shown in above code.but these values are not being set.Could you suggest any way how can i achieve this.
Thanks in Advance.
Regards,
Pavan.
Edited by: Pavan T on Aug 10, 2011 4:26 PM

Transaction Launcher in CRM 7.0 reverts back to CRM view.

Hi Experts,
I have configured all the necessary setting required for transaction launcher but still cannot launch it.
The issue is when i launch it, it directs me to the logon screen of target system (ERP/ECC). Once i give my userid/psw, system thinks for couple of second and the system jumps back to CRM view.
In my case, i'm using transaction launcher to launch VA31 (Scheduling agreement). On executing the launch transaction it is closed immediately and the system reverts back to account identification screen without any error message.
I have created ZTSTC in ECC and checked "synchronous" for method "transaction.execute". Do i need to create ZTSTC in CRM as well?
Thanks
Shree

Hi Shree,
First, you don't need to create ZTSTC in R3/ECC. Create ZTSTC in CRM and make the method: ZTransaction.Execute - Synchronous. Then change the status to 'Released'.
In R3, in /NSE80 create a Display Object, like "ZCUSTOM". In ZCUSTOM create a method. In your case create "ZVA31". In the ABAP tab of the method, check 'Transaction' and in the 'Name' field enter: VA31. Save and release this method and Object.
Now, before you proceed with the next step of seting up SSO (Single Sign On) check if these notes have been followed:
A) Maintain the settings for domain 'CRMD_CIC_ABOX_ITS_BASE_URL' in SE11 as per NOTE: 1337200.
B) Maintain settings for logical systems as per Notes: 1337472 (For R3) and 1337200 (For CRM) logical systems.
After this ensure that the URL for R3 ITS looks like this: http://<server>:<port>/sap/bc/gui/sap/its/webgui/!?transaction=IC_LTXE&okcode=ICEXECUTE
Before creating R3/ECC Transaction launcher links - SSO certificates need to be setup by BASIS.
a.     Import CRT certificate into target system (your CRM client) via Export/Import in STRUSTSSO2
b.     Run SSO2 in target (CRM) and check green lights.
c.     Maintain table TWPSSO2ACL and put in system and client (CRM, XXX)
d.     Activate in SICF /sap/public/bc/its and also sap/bc/gui/sap/its
e.     SE80 -> Internet Services. Look for SYSTEM and WEBGUI and Publish them.
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Ramesh Nallabelli

TRANSACTION LAUNCHER--CALLING CRM Z TRANSACTION THROUGH WEB UI

As per the requirement, we are trying to call CRM Z transaction through web UI. We have used the Object TSTC and created a replica of the object ZTSTC and used the method execute. Made the necessary config for navigation bar and Business role. We could see the link in the Navigation bar but the link could not call the transaction. Pls suggest.Do we need to take the object of the Transaction or copy TSTC and proceed. Thanks in advance.Points will be awarded

PLS FIND THE DETAILS TO PROVIDE THE INPUTS
Configure Transaction Launcher TO CALL T.CODE ZEGNM_IMG FROM CRM THROUGH WEB UI USING TRANSACTION LAUNCHER
USED THE OBJECT ZTSTC BY COPYING TSTC OBJECT AND BY RELEASING THE OBJECT WITH METHOD EXECUTE
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IN THE BUSINESS ROLE CUSTOMIZING MADE THE DIRECT LINK GROUP VISIBLE
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Using transaction launcher to connect CRM 7.0 to a CRM 6.0 system

Hello Experts,
We are considering integrating two IC Web client applications one on CRM 6.0 and the other on CRM 7.0 as transition step before the two systems are fully integrated.
We would like to create a transaction launcher transaction in CRM 7.0 that takes the user to Interaction History bsp page in CRM 6.0. Is there a simple way to do this using transaction launcher?
Best Regards,
Tom Halloran

Hi,
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regards,
Muralidhar Prasad.C

Transaction launcher call ITS R/3 - Save log on user informations

Good Morning,
I create a transaction launcher where i call an BOR object in SAP R/3 via ITS.
When the user click on the link in Web Interection center, is opened the SAP ITS that ask the log-on informations.
Happens that when the user accept an incoming call and open ITS R/3 from transaction launcher the system asks the user and password informations; when the call is finished and the user close the ITS web page, if the user accept a new incoming call, if the user open the ITS from trasaction call the system asks another time the log-on informations.
There is the possibility to be sure to save the log-on credentials when the user log-on the first time on ITS?
Thanks you
Best regards
Marco

Hi Marco,
As per my understanding of your problem, if i have understood it correctly, you want the logon information to be saved into your browser until the time you explicitly logoff. For this, you may try the following solution:
1. Identify the internet service that is being invoked (like service 'webgui'), goto transaction SICF and enter Service name as name as the one identified. eg. webgui.
2. In 'Logon data' tab, change the value of 'Deactivated System-wide' to 'Yes' for the re-authentication as shown in the picture.
Please let me know if you have more issues.

ITS Transaction Launcher to ECC logs on using previous ID of previous user

Hi
we're using ITS to open transactions in SAP ECC.
however, the user ID logs on to ECC using transaction launcher ITS does not log off each time we log off from CRM. even different users of CRM using same pc, the ECC will remain open using the first person ID.
detail problem as follow
1. Johnlogs on to CRM using his user ID
2. John calls ECC tcode from transaction launcher ITS
3. John logs on to ECC using his user ID
4. John logs off from CRM
5. then from same pc, Angel logs on using her own user ID
6. Angel calls ECC tcode from transaction launcher ITS. this time she does not need to log on as ECC as it is still open under John - which we don't want
any lead is really appreciated
JD

Hi
we're using ITS to open transactions in SAP ECC.
however, the user ID logs on to ECC using transaction launcher ITS does not log off each time we log off from CRM. even different users of CRM using same pc, the ECC will remain open using the first person ID.
detail problem as follow
1. Johnlogs on to CRM using his user ID
2. John calls ECC tcode from transaction launcher ITS
3. John logs on to ECC using his user ID
4. John logs off from CRM
5. then from same pc, Angel logs on using her own user ID
6. Angel calls ECC tcode from transaction launcher ITS. this time she does not need to log on as ECC as it is still open under John - which we don't want
any lead is really appreciated
JD

Transaction type called by ITS - Transaction Launcher

Hello guys,
In the ICWC in CRM 5.0 what transaction type could we call with ITS by Transaction Launcher?
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Could you take off me this doubt?
Best Regards,
Mary

Hi
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b.     Launching BOR transactions of CRM or any remote SAP system
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Path is IMGCRMInteraction Center WebClientBusiness Transactions Define Business Transaction Profiles
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Hi all,
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I have created a transaction for this and using the transaction launcher wizard to assign it as a link on web ui .
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Hello,
I think you have rightly pointed out the reason of the error. You must have maintained the logical system 'QCCCLNT703' using transaction CRMS_IC_CROSS_SYS. However you also need to maintain the same entry in transaction SM59 with name RFC destination name as 'QCCCLNT703'.
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ITS WebGUI in CRM(By transaction launcher )

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