ITS webgui transaction width problem

we are getting no splash screen and the webgui (HTML) launched from portal -
we have problem when we launch a transaction from portal.
we see the transaction inside the webgui is shorten (reduced width) but when I click on the transaction directly in webgui - transaction displayed properly
any ideas

Hi Weatboy,
I would like to know the SAP_BASIS package level (SAPKBxxxxx format) and the kernel release/patch level.
Anyway, you can check if SAP note 1411321 helps.
Regards,
Cristiano

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