ITtrouble shooting itunes software in windows xp
every time i try to run the itunes program the computer sed this message:
THIS APPLICATION HAS REQUESTED THE RUNTIME TO TERMINATE IT IN AN UNUSUAL WAY. "RUNTIME ERROR"
"UNKNOWN SOFTWARE EXCEPTION (0X40000015)DIRECTION 0X09f18a0a.
Please need help!
I am having the exact same problem as Ravi. I recently upgraded to iTunes version 5.0 and now the program will not even open. It hangs for about a minute and then the error box pops up with:
"The folder "iTunes" cannot be found or created, and is required. The default location for this folder is inside the "My Music" folder."
I have checked on the location of iTunes. It is in the right location but what is wierd is that when I click on the "My Music folder in the Explorer Window, my machine hangs for about 30 seconds before showing the contents. Then when I click on "iTunes" folder, the machine hangs indefinitely. It simply will not show me the contents of the folder. Eventually it gives me an error:
"Request cannot be performed because of an I/O device error."
I just reinstalled the iTunes 2 days ago hoping it would fix the problem, but no luck...I also tried the Tweak UI program, but to no avail...my machine hangs when I try to pick the "My Music" folder in the final step of the process.
Has anyone else had this problem?
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Error while installing itunes software on windows vista 32 bit operating system.
Hi friends,I am getting an itune installation error,Microsoft.VC80.CRT.version=8.0.50727.4053,The operating system in windows vista,i donwloaded itunes with IE as well as firefox,but always same error message is coming.Please help me out with this error.
I browsed this page earlier, and now im back to explain how i fixed my problem which is similar to yours.
All of the below must be followed manually: (that windows msgbox error is just confusing you) be reminded that:
%appdata% is not a network location. It is a systemwide variable used by Windows OS. %appdata% is a directory on your computer
I have win 7 OS, and i tweaked the below values so the Nokia_PC_Suite will install:
follow ALL of the following one by one:
-----first, the package----
first, go to the file which you downloaded from the net, (usually: Nokia_PC_Suite_eng_web.exe) right click the file and click properties, then click the compatibility tab and tick "Run this program in compatibility mode for:" then (select your OS on drop down box) then also click the lowermost button, "Run this program as administrator" then click OK. and close the properties box.
----second, the registry----(carefull a little mistake will render your machine unusable, so don't mess inside registry)
enter your registry by >> Start > Run > "type" regedit (without the word type) expand the following:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders, (on the right pane) you will see AppData, double click AppData and change the value to: %USERPROFILE%\AppData\Roaming
do the above to below location also: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Explorer\User Shell Folders
----third, Windows environment variables----
in your windows, right click the "My Computer", then click "Properties" then click the Advanced tab, on the lowermost of the window click the button [Environment Variables], click edit and change the value of "Temp" to variable value: %USERPROFILE%\AppData\Roaming.
Now double click (re-install) the Nokia package which you have downloaded from Nokia website and i hope it will install flawlessly this time -
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I can't get the latest iTunes software to run on my Windows XP computer
Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)
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I've been unable to research a reason its trying to go to a directory that does not exist. It leaves me with out any way to sinc tunes onto my iPod.
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ITunes software for Windows 7 OS
Hi,
Can someone let me know whether iTune software is available for Windows 7 OS. If yes could you please share the link to download the software. If the software is not already available then let me know when it will available for use.
Thanks,
Srikanth KakkunuriPlease note that while for many people iTunes runs without problems on Windows 7, iTunes is not supported on Windows 7 (which hasn't even been released yet) so there may be errors and areas where iTunes does not function correctly. If there are, Apple will not at this time help with them.
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unable to sync ipad2 on latest itunes software (10.4) on windows vista
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
What's with the Itunes showing quicklinks box on the WIndows operating systems and all ? What's with the store not working on windows?
Perhaps try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
The new ITunes software for Windows, ITunes vers. 11.0.1.12, is extemely clumsy for managing my IPhone 4. The help material is designed for the older version so is of no use. The interface is extremely difficult to use except for buying music or video. I'm trying to managing updating applications and syncing with my IPhone but there I can't find a drop-down menu or anything on help that tells me how to get to the IPhone window so I can initiate a re-sync on my IPhone. This is very frustrating because Apple is supposed to make things "intuitive" and have "good" help. Well, it's NOT intuitive and there is NO HELP. You need to fix this. I mean a terrible map application and now this terrible interface. Nothing but downhill since Jobs left us. Just remember, we all bolted from Microsoft because of this sort of crap and we can all bolt to Android if you keep up this trend.
Ctrl + B to show the Top Menu
View > Show Sidebar
View > Show Staus Bar
Deactivate Search Entire Library to speed things up.
This should make managing your iPhone the same as it was before. -
I cannot update my ipad2 to ios5. Updating through iTunes on pc Windows Vista, Error message reads "cannot connect to iPad Software Update Server. Tried resetting network settings, still not connecting. Tried updating iTunes, still not connecting.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Cheers, Tom -
I uploded the new itunes software and now my ipod touch is not getting reconized in my itunes. I went through all the trouble shooting support from apple. But I do have a avast antivirus on my computer i wonder if that is what is holding it up
Could be since it (security software) is listed as #5 in the following:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
I down loaded the newest iTunes software to update my iPhone 4 and when I open it, it crashes. I have completely uninstalled it twice and reinstalled it again and still it doesn't work. Please help.
- First I would remove and reinstall all the Apple software using the following and then restoring the ipOd.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
- Next see if manually placing the iPOd in recovery mode will allow a restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Next try DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Next try another computer/cable to help determine if you have a computer or iPod problem.
- If the other computer works and yours does not see:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
When I selected the Itunes store on my win PC today-the program was closed by windows with windows saying there was a problem. I tried a couple of times and then uninstalled the itunes software and reinstalled it with the same results. The program has always worked before but I have not used it recently since the Ipad now receives it's software updates right off the router. I am running Win 7 with IE10. Anyone with the same problem?
My post has been viewed 24 times, and yet have had no answers. I have always like adobe products, however if this is the type of support they offer, I will never purchase another product of theirs. The issue I am having is the same issue many others have had, and yet no answer. Poor customer service!
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Hi there,
I'd like to ask you something:
I'm trying to synchronize all my iPod's (I have as many as 4 iPods: 2 iPod touch a 8 GB each and 2 iPod classic a 160 GB each) with my iTunes software (Version 11.3.1 which is installed on a Windows PC (Windows Vista Home Premium)). Unfortunately, the iTunes software refuses to run the command "synchronize with the iPod connected" regarding each and every iPod I have. iTunes just declares:
Synchronizing is impossible because I wouldn't hold the access authorization / rights for this operation.
I uploaded the songs at issue to my iTunes folder from CD's (all songs are in AAC format now).
What is this access authorization, why was something like that invented and what can I do to get it?
How do I have to proceed in detail?
What would it cost?
I am brand new here and have never ever made a post in any support community anywhere in the world in my life. Well, and I am not excessively knowledgeable about the particular computer or mac language but I know the very basics or can find out about them.
Anyways - can you help me please?
If you can't help me, who can do so?
It would be nice if you could answer me as soon as possible!
Thank you guys
Prying PedroYes, others have experienced the problem, a simple search of the forums would have revealed that and the simple solution.
Termporarily disable any security software on the computer. -
due to the virus attack i had to format my windows laptop...now when i installed new itunes software i had to sync my ipod touch again but it says that if i do it then the data present on my ipod touch will be erased as it is syncd to some older library... how should i protect my ipod touch data?
With all you media (apps, music) in the iTunes library connect the iPod to the computer and make a backup. Do that by right clicking on the iPod under Devices in iTunes and select Back Up. Then restore the iPod from that backup.
Note the the iPod backup that iTunes makes does not included synced media like apps and music. -
I previously installed my Ipod Nano 7th generation in Itunes, Windows 8.1. When I have recently connected, Itunes does not recognize it. I removed and reinstalled the latest Itunes software, but no success. Message says that Itunes sees an Ipod is connected, but does not recognize it. The USB connection is working fine, as I recharged the Ipod without problem.
Hello Lynn,
The article linked below details a number of troubleshooting steps that can help get iTunes to properly recognize your iPhone.
iPod nano: Error message saying that iPod could not be identified properly
https://support.apple.com/en-us/HT203350
Regards,
Allen
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