ITubes cannot read iPod

I get this error when I plug my iPod Shuffle to the USB Port: "iTunes cannot read the contents of the iPod "LUIS RODZ_S". Use the iPod Software Updater application to restore the iPod to factory settings."
I updated the iPod Software but nothing happened and when I try to restore it to factory settings I can't because the the pop-up window keeps telling me to plug in an iPod to update it or restore it. What can I do? Did my iPod Shuffle just died? NOOOOO!!! I need help, PLEASE!!!!!
Thanks in advance.

What it's happenning now is when I plug it to the USB Port I get the following error: "You can't transfer music to the iPod because it has been converted to the HFS volume format". "To be able to transfer music to this iPod, open iPod Updater (in your Utilities folder) and choose Options > Restore iPod"
I get to the point where I have to choose Options > Restore iPod but I can't restore it because the option is grayed out.
Need help

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    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
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    [SERVICE: 0x118,06:57:14 INFO] type 0x2 drive 0x0 partition 0xffffffff
    [SERVICE: 0x118,06:57:14 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
    [SERVICE: 0x118,06:57:15 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x118,06:57:15 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x118,06:57:15 INFO] looking up device # for \\.\D:
    [SERVICE: 0x118,06:57:15 INFO] type 0x7 drive 0x0 partition 0x3
    [SERVICE: 0x118,06:57:15 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
    [SERVICE: 0x118,06:57:15 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x118,06:57:15 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x11C,06:57:15 INFO] [MACHINE 1 INPUT #5] - (HDW) Volume Mount
    [SERVICE: 0x11C,06:57:15 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
    [SERVICE: 0x11C,06:57:15 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x11C,06:57:15 INFO] [MACHINE 1 ACTIONS] - {Mounted}
    [SERVICE: 0x11C,06:57:15 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x11C,06:57:15 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x11C,06:57:15 ERROR] Did not find first letter of stage
    [SERVICE: 0x11C,06:57:15 INFO] got HotPlugState 0
    [SERVICE: 0x11C,06:57:19 INFO] [1] OS says filesystem is FAT32
    [SERVICE: 0x11C,06:57:19 INFO] [1] ===== iPod with Video =====
    [SERVICE: 0x11C,06:57:19 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x11C,06:57:19 INFO] 6:57:19, year 2007, day of yr. 288, GMT offset -20 isDST 1
    [SERVICE: 0x11C,06:57:19 INFO] [1] progress is now 0
    [SERVICE: 0x11C,06:57:20 INFO] [1] *** MOUNTED - Sending event out, device session 0.
    [SERVICE: 0x11C,06:57:20 INFO] [1] Auto-launch iTunes ENABLED
    [SERVICE: 0x11C,06:57:20 INFO] iTunes located at 'C:\Program Files\iTunes\iTunes.exe'
    [SERVICE: 0xF90,06:57:21 INFO] Getting iTunesHelper for session 0
    [SERVICE: 0xF90,06:57:21 INFO] launching iTunes.
    [SERVICE: 0x90C,06:57:25 INFO] <0x4> Got Serial #
    [SERVICE: 0x90C,06:57:25 INFO] <0x4> GetFormatType() returned unknown format 0
    [SERVICE: 0xFD8,06:57:25 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xFD8,06:57:25 INFO] Mounted
    [SERVICE: 0xFD8,06:57:25 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xFD8,06:57:25 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x90C,06:57:25 INFO] Mounted
    [SERVICE: 0x90C,06:57:25 INFO] [1] already mounted!
    [SERVICE: 0x90C,06:57:25 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0x90C,06:57:26 INFO] <0x4> GetFormatType() returned unknown format 0
    [SERVICE: 0xFD8,06:57:26 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xFD8,06:57:26 INFO] Mounted
    [SERVICE: 0xFD8,06:57:26 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xFD8,06:57:26 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x90C,06:57:26 INFO] <0x4> COM request for device 1 drive letter - F
    [SERVICE: 0x90C,06:57:27 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x90C,06:57:27 INFO] Mounted
    [SERVICE: 0x90C,06:57:27 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0x90C,06:57:27 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xFD8,06:57:27 INFO] Mounted
    [SERVICE: 0xFD8,06:57:27 INFO] [1] already mounted!
    [SERVICE: 0xFD8,06:57:27 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0xFD8,06:57:40 INFO] Mounted
    [SERVICE: 0xFD8,06:57:40 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xFD8,06:57:40 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x90C,06:57:40 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x90C,06:57:40 INFO] Mounted
    [SERVICE: 0x90C,06:57:40 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0x90C,06:57:40 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x90C,06:58:19 INFO] <0x4> Got Serial #
    [SERVICE: 0x90C,06:58:19 INFO] <0x4> GetFormatType() returned unknown format 0
    [SERVICE: 0xFD8,06:58:19 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xFD8,06:58:19 INFO] Mounted
    [SERVICE: 0xFD8,06:58:19 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xFD8,06:58:19 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x90C,06:58:19 INFO] Mounted
    [SERVICE: 0x90C,06:58:19 INFO] [1] already mounted!
    [SERVICE: 0x90C,06:58:19 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0x90C,06:58:19 INFO] <0x4> GetFormatType() returned unknown format 0
    [SERVICE: 0xFD8,06:58:19 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xFD8,06:58:19 INFO] Mounted
    [SERVICE: 0xFD8,06:58:19 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xFD8,06:58:19 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x90C,06:58:19 INFO] <0x4> COM request for device 1 drive letter - F
    [SERVICE: 0x90C,06:58:19 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x90C,06:58:19 INFO] Mounted
    [SERVICE: 0x90C,06:58:19 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0x90C,06:58:19 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xFD8,06:58:19 INFO] Mounted
    [SERVICE: 0xFD8,06:58:19 INFO] [1] already mounted!
    [SERVICE: 0xFD8,06:58:19 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0xFD8,06:58:23 INFO] Mounted
    [SERVICE: 0xFD8,06:58:23 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xFD8,06:58:23 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x90C,06:58:23 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x90C,06:58:23 INFO] Mounted
    [SERVICE: 0x90C,06:58:23 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0x90C,06:58:23 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xFD8,06:58:26 INFO] [1] input #6 from src #4
    [SERVICE: 0x128,06:58:26 INFO] [1] input #6
    [SERVICE: 0x128,06:58:27 INFO] [MACHINE 1 INPUT #6] - (APP) Unmount
    [SERVICE: 0x128,06:58:27 INFO] [1] Begin...
    [SERVICE: 0x128,06:58:27 INFO] [1] Mounted state
    [SERVICE: 0x128,06:58:27 INFO] total locks = 1, caller = 296, caller locks = 1
    [SERVICE: 0x128,06:58:27 INFO] [1] Begin Unmounting...
    [SERVICE: 0x128,06:58:27 INFO] [1] progress is now 3
    [SERVICE: 0x128,06:58:27 INFO] total locks = 2, caller = 296, caller locks = 2
    [SERVICE: 0x128,06:58:27 INFO] Ejecting media
    [SERVICE: 0x128,06:58:27 INFO] SUCCESS
    [SERVICE: 0x128,06:58:27 INFO] Volume lock success!
    [SERVICE: 0x128,06:58:28 INFO] total locks = 3, caller = 296, caller locks = 3
    [SERVICE: 0x128,06:58:29 INFO] CMQuery_And_RemoveSubTreeW stop
    [SERVICE: 0x114,06:58:29 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:58:29 INFO] [1] input #7 from src #0
    [SERVICE: 0xEC,06:58:29 INFO] [1] input #7
    [SERVICE: 0x114,06:58:29 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:58:29 INFO] [1] input #8 from src #0
    [SERVICE: 0x11C,06:58:29 INFO] [1] input #8
    [SERVICE: 0x128,06:58:29 INFO] CMQuery_And_RemoveSubTreeW took 625 ms
    [SERVICE: 0x128,06:58:29 INFO] total locks = 2, caller = 296, caller locks = 2
    [SERVICE: 0x128,06:58:29 INFO] total locks = 1, caller = 296, caller locks = 1
    [SERVICE: 0x128,06:58:29 INFO] [1] Finished Unmounting with status 1
    [SERVICE: 0x128,06:58:29 INFO] total locks = 0, caller = 296, caller locks = 0
    [SERVICE: 0x128,06:58:29 INFO] [1] Ext app unmount request finished!
    [SERVICE: 0xEC,06:58:30 INFO] [MACHINE 1 INPUT #7] - (HDW) CheckDevNode
    [SERVICE: 0xEC,06:58:30 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x11C,06:58:30 INFO] [MACHINE 1 INPUT #8] - (HDW) CheckDevNode
    [SERVICE: 0x11C,06:58:30 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x114,06:58:30 INFO] [VolumeRemoved] existing mask 0x20, arrive mask 0x20
    [SERVICE: 0x114,06:58:30 INFO] [1] value = 1
    [SERVICE: 0x114,06:58:30 INFO] [1] input #9 from src #0
    [SERVICE: 0x128,06:58:30 INFO] [1] input #9
    [SERVICE: 0x114,06:58:30 INFO] [InterfaceRemoved]
    [SERVICE: 0x114,06:58:30 INFO] [1] value = 0
    [SERVICE: 0x114,06:58:30 INFO] removed device number 2 from m_objDeviceNumberMap
    [SERVICE: 0x114,06:58:30 INFO] [1] input #10 from src #0
    [SERVICE: 0xEC,06:58:30 INFO] [1] input #10
    [SERVICE: 0x128,06:58:30 INFO] [MACHINE 1 INPUT #9] - (HDW) Volume Unmount
    [SERVICE: 0x128,06:58:30 INFO] [1] progress is now 3
    [SERVICE: 0x128,06:58:30 INFO] [1] Setting progress to 3
    [SERVICE: 0x128,06:58:30 INFO] [MACHINE 1 TRANSITION] - {Mounted} ==> {Connected}
    [SERVICE: 0x128,06:58:30 INFO] [1] *** UNMOUNTED - Sending event out, device session 0.
    [SERVICE: 0x128,06:58:30 INFO] [1] !!!!! DoConnectStateAction() INTERRUPTED.
    [SERVICE: 0xEC,06:58:30 INFO] [MACHINE 1 INPUT #10] - (HDW) Interface Removal
    [SERVICE: 0xEC,06:58:30 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Unknown}
    [SERVICE: 0xEC,06:58:30 INFO] [MACHINE 1 ACTIONS] - {Unknown}
    [SERVICE: 0xEC,06:58:30 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xEC,06:58:30 ERROR] device number 0 exists, but isn't in m_objDeviceNumberMap!
    [SERVICE: 0xEC,06:58:30 INFO] [1] *** DISCONNECTED - Sending event out, device session 0.
    [SERVICE: 0xEC,06:58:30 INFO] [1] progress is now 0
    [SERVICE: 0xEC,06:58:30 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0x114,06:58:38 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:58:38 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x114,06:58:38 INFO] [1] input #11 from src #0
    [SERVICE: 0x11C,06:58:38 INFO] [1] input #11
    [SERVICE: 0x114,06:58:38 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:58:38 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x114,06:58:38 INFO] [1] input #12 from src #0
    [SERVICE: 0x128,06:58:38 INFO] [1] input #12
    [SERVICE: 0x114,06:58:38 INFO] [DevNodesChanged]
    [SERVICE: 0x114,06:58:38 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x114,06:58:38 INFO] [1] input #13 from src #0
    [SERVICE: 0xEC,06:58:38 INFO] [1] input #13
    [SERVICE: 0x11C,06:58:38 INFO] [MACHINE 1 INPUT #11] - (HDW) CheckDevNode
    [SERVICE: 0x11C,06:58:38 INFO] [1] PHYSICALLY DISCONNECTED!
    [SERVICE: 0x128,06:58:38 INFO] [MACHINE 1 INPUT #12] - (HDW) CheckDevNode
    [SERVICE: 0x128,06:58:38 INFO] [1] PHYSICALLY DISCONNECTED!
    [SERVICE: 0xEC,06:58:38 INFO] [MACHINE 1 INPUT #13] - (HDW) CheckDevNode
    [SERVICE: 0xEC,06:58:38 INFO] [1] PHYSICALLY DISCONNECTED!
    [SERVICE: 0x114,07:02:24 INFO] [DevNodesChanged]
    [SERVICE: 0x114,07:02:24 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x114,07:02:24 INFO] [1] input #14 from src #0
    [SERVICE: 0x11C,07:02:24 INFO] [1] input #14
    [SERVICE: 0x114,07:02:24 INFO] [DevNodesChanged]
    [SERVICE: 0x114,07:02:24 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x114,07:02:24 INFO] [1] input #15 from src #0
    [SERVICE: 0x128,07:02:24 INFO] [1] input #15
    [SERVICE: 0x114,07:02:24 INFO] [DevNodesChanged]
    [SERVICE: 0x114,07:02:24 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x114,07:02:24 INFO] [1] input #16 from src #0
    [SERVICE: 0xEC,07:02:24 INFO] [1] input #16
    [SERVICE: 0x114,07:02:24 INFO] [DevNodesChanged]
    [SERVICE: 0x114,07:02:24 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x114,07:02:24 INFO] [1] input #17 from src #0
    [SERVICE: 0x114,07:02:24 INFO] [DevNodesChanged]
    [SERVICE: 0x114,07:02:24 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x114,07:02:24 INFO] [1] input #18 from src #0
    [SERVICE: 0x11C,07:02:24 INFO] [MACHINE 1 INPUT #14] - (HDW) CheckDevNode
    [SERVICE: 0x11C,07:02:24 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x128,07:02:24 INFO] [MACHINE 1 INPUT #15] - (HDW) CheckDevNode
    [SERVICE: 0x128,07:02:24 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xEC,07:02:24 INFO] [MACHINE 1 INPUT #16] - (HDW) CheckDevNode
    [SERVICE: 0xEC,07:02:24 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0xEC,07:02:24 INFO] [1] input #17
    [SERVICE: 0x11C,07:02:24 INFO] [1] input #18
    [SERVICE: 0xEC,07:02:25 INFO] [MACHINE 1 INPUT #17] - (HDW) CheckDevNode
    [SERVICE: 0xEC,07:02:25 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x11C,07:02:25 INFO] [MACHINE 1 INPUT #18] - (HDW) CheckDevNode
    [SERVICE: 0x11C,07:02:25 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x114,07:02:27 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    [SERVICE: 0x114,07:02:27 INFO] type 0x7 drive 0x2 partition 0x0
    [SERVICE: 0x114,07:02:27 INFO] [1] set waiting to mount = 1
    [SERVICE: 0x114,07:02:27 INFO] [1] Attempt to reassign from session 0 to session 0, DENIED!
    [SERVICE: 0x114,07:02:27 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
    [SERVICE: 0x114,07:02:27 INFO] [1] added state machine 1 to m_objDeviceIdMap
    [SERVICE: 0x114,07:02:27 INFO] [1] added device number 2 to m_objDeviceNumberMap
    [SERVICE: 0x114,07:02:27 INFO] [1] input #19 from src #0
    [SERVICE: 0x128,07:02:27 INFO] [1] input #19
    [SERVICE: 0x114,07:02:27 INFO] [DevNodesChanged]
    [SERVICE: 0x114,07:02:27 INFO] [1] input #20 from src #0
    [SERVICE: 0xEC,07:02:27 INFO] [1] input #20
    [SERVICE: 0x114,07:02:27 INFO] [DevNodesChanged]
    [SERVICE: 0x114,07:02:27 INFO] [1] input #21 from src #0
    [SERVICE: 0x11C,07:02:27 INFO] [1] input #21
    [SERVICE: 0x114,07:02:27 INFO] [VolumeArrive] mask = 0x20
    [SERVICE: 0x114,07:02:27 INFO] looking up device # for \\.\F:
    [SERVICE: 0x114,07:02:27 INFO] type 0x7 drive 0x2 partition 0x1
    [SERVICE: 0x114,07:02:27 INFO] iTunes device #2 found with drive letter F, mask 0x20
    [SERVICE: 0x114,07:02:27 INFO] [1] set waiting to mount = 0
    [SERVICE: 0x114,07:02:27 INFO] [1] input #22 from src #0
    [SERVICE: 0x114,07:02:27 INFO] [DevNodesChanged]
    [SERVICE: 0x114,07:02:27 INFO] [1] input #23 from src #0
    [SERVICE: 0x128,07:02:28 INFO] [MACHINE 1 INPUT #19] - (HDW) Interface Arrival
    [SERVICE: 0x128,07:02:28 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x128,07:02:28 INFO] [1] progress is now 2
    [SERVICE: 0x128,07:02:28 INFO] [1] progress is now 2
    [SERVICE: 0x128,07:02:28 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
    [SERVICE: 0x128,07:02:28 INFO] [MACHINE 1 ACTIONS] - {Connected}
    [SERVICE: 0x128,07:02:28 INFO] [1] SCSI Inquiry attempt #0
    [SERVICE: 0x128,07:02:28 INFO] VendorId: Apple
    [SERVICE: 0x128,07:02:28 INFO] ProductId: iPod
    [SERVICE: 0x128,07:02:28 INFO] revision: 1.62
    [SERVICE: 0x128,07:02:28 INFO] vendor bytes:
    [SERVICE: 0x128,07:02:28 INFO] 02 01 00 00 00 00 00 00 00 13 00 00 92 00 00 00 00 00 00 00
    [SERVICE: 0x128,07:02:28 INFO] [1] firmware version: 1.62 (0x13E)
    [SERVICE: 0x128,07:02:28 INFO] [1] Power State: Powered
    [SERVICE: 0x128,07:02:28 INFO] [1] Checkpoint attempt #0
    [SERVICE: 0x128,07:02:28 ERROR] Did not find first letter of stage
    [SERVICE: 0x128,07:02:28 INFO] got HotPlugState 0
    [SERVICE: 0x128,07:02:28 INFO] [1] serial number 000A27001547056B
    [SERVICE: 0x128,07:02:28 INFO] Checkpoint successfully read from device [1]. Apple Serial Number [8N7344U3YMV]
    [SERVICE: 0x128,07:02:28 INFO] [1] *** CONNECTED - Sending event out, device session 0.
    [SERVICE: 0xEC,07:02:28 INFO] [MACHINE 1 INPUT #20] - (HDW) CheckDevNode
    [SERVICE: 0xEC,07:02:28 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x11C,07:02:28 INFO] [MACHINE 1 INPUT #21] - (HDW) CheckDevNode
    [SERVICE: 0x11C,07:02:28 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x11C,07:02:28 INFO] [1] input #22
    [SERVICE: 0x128,07:02:28 INFO] [1] input #23
    [SERVICE: 0xFD8,07:02:28 INFO] <0x4> Got Serial #
    [SERVICE: 0x11C,07:02:28 INFO] [MACHINE 1 INPUT #22] - (HDW) Volume Mount
    [SERVICE: 0x11C,07:02:28 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
    [SERVICE: 0x128,07:02:28 INFO] [MACHINE 1 INPUT #23] - (HDW) CheckDevNode
    [SERVICE: 0x11C,07:02:28 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x11C,07:02:28 INFO] [MACHINE 1 ACTIONS] - {Mounted}
    [SERVICE: 0x11C,07:02:28 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x128,07:02:28 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
    [SERVICE: 0x11C,07:02:28 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x11C,07:02:28 ERROR] Did not find first letter of stage
    [SERVICE: 0x11C,07:02:28 INFO] got HotPlugState 0
    [SERVICE: 0x11C,07:02:33 INFO] [1] OS says filesystem is FAT32
    [SERVICE: 0x11C,07:02:33 INFO] [1] ===== iPod with Video =====
    [SERVICE: 0x11C,07:02:33 INFO] [1] progress state is 2, Waiting to mount = 0
    [SERVICE: 0x11C,07:02:33 INFO] 7:2:33, year 2007, day of yr. 288, GMT offset -20 isDST 1
    [SERVICE: 0x11C,07:02:33 INFO] [1] progress is now 0
    [SERVICE: 0xFD8,07:02:33 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xFD8,07:02:33 INFO] Mounted
    [SERVICE: 0xFD8,07:02:33 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xFD8,07:02:33 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x90C,07:02:33 INFO] Mounted
    [SERVICE: 0x90C,07:02:33 INFO] [1] already mounted!
    [SERVICE: 0x11C,07:02:34 INFO] [1] *** MOUNTED - Sending event out, device session 0.
    [SERVICE: 0x11C,07:02:34 INFO] [1] Auto-launch iTunes ENABLED
    [SERVICE: 0x11C,07:02:34 INFO] iTunes located at 'C:\Program Files\iTunes\iTunes.exe'
    [SERVICE: 0x90C,07:02:34 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0xFD8,07:02:34 INFO] <0x4> GetFormatType() returned unknown format 0
    [SERVICE: 0x90C,07:02:34 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0x90C,07:02:34 INFO] Mounted
    [SERVICE: 0x90C,07:02:34 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0x90C,07:02:34 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xFD8,07:02:34 INFO] <0x4> COM request for device 1 drive letter - F
    [SERVICE: 0xFD8,07:02:35 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xFD8,07:02:35 INFO] Mounted
    [SERVICE: 0xFD8,07:02:35 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xFD8,07:02:35 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x90C,07:02:35 INFO] Mounted
    [SERVICE: 0x90C,07:02:35 INFO] [1] already mounted!
    [SERVICE: 0x90C,07:02:35 INFO] [1] progress state is 0, Waiting to mount = 0
    [SERVICE: 0xF8C,07:02:35 INFO] iTunes already running in current session.
    [SERVICE: 0x90C,07:03:51 INFO] Mounted
    [SERVICE: 0x90C,07:03:51 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0x90C,07:03:51 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0xFD8,07:03:51 INFO] [1] Progress state is 0, Waiting to disconnect = 0
    [SERVICE: 0xFD8,07:03:51 INFO] Mounted
    [SERVICE: 0xFD8,07:03:51 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
    [SERVICE: 0xFD8,07:03:51 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
    [SERVICE: 0x90C,07:03:51 INFO] <0x4> GetFormatType() returned unknown format 0
    The iPod updater logging file cannot be found.

    I had this same exact issue happen to me this morning, and I lost 40 gigs worth of transferring in restoring it. I put a few albums on for the day, and when I tried connecting again this evening, the same thing happened. It hit me when it happened the second time that both times I had the iPod locked when it connected it to the computer. I'm pretty sure I've never accidentally connected it while locked before. My guess it that it is unable to read the content since the iPod is locked, and somehow this causes some sort of corruption that prevents it from seeing the files until a restoration is done. I would think Apple should be able to release an update which would detect if the iPod was locked and tell you to unlock it rather than to go through this process of losing all your music from the iPod. It scares me to think this could happen again simply if I am absent-minded in the future and forget to check whether it is locked or not before I connect it.

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