Itues loads information from itunes store when playing song

EDIT: Sorry to waste anyone's time, I figured out my problem after posting this. I had just set up windows media player to stream to my xbox and "retrieve informationf rom internet" was selected.

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

Similar Messages

  • Error code -45054 from iTunes store when trying to purchase content

    Tried everything I could think of. Had already done a fresh install of OS Mavericks and this issue recently came up. Couldn't find any threads describing a fix so any help is appreciated.
    error code -45054 from iTunes store when trying to purchase content
    Specifically:
    "We could complete your iTunes store request
    An unknown error occurred (-45054)
    There was an error in the iTunes store. Please try again later"
    3 days later...same error code.

    Hello there, Tyger2204.
    The following Knowledge Base article offers up some great steps and additional reference links for troubleshooting issues connecting to the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Feel free to begin with these recommended steps:
    Make sure your computer is up-to-date and meets the following requirements
    Make sure that you can access the Internet on your computer or device.
    Make sure that your computer meets the iTunes minimum system requirements.
    Make sure that your operating system is up to date:
    For Mac: Choose Apple () > Software Update to determine if updates are available for your computer.
    Troubleshoot issues on a Mac
    If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
    Update iTunes and Safari to the latest version.
    If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
    You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
    If you're receiving a specific error message, follow these steps.
    If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Is there a way to auto sign out from itunes store when itunes is closed?

    We have multiple libraries on one PC (Win7). Each user has their own Itunes account and their own Itunes library. When Itunes is closed and then reopened into a different library, the Itunes Store remaines signed in to the last user who signed in. I would like to automatically sign out of the Itunes store when Itunes is closed. Anybody have a suggestion?

    Hi,
    iChat and Messages 7 (Mountain Lion) had a pane in the App Menu > Preferences  called Alerts.
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    As in Maverick if you highlight a Buddy in a Buddy List and then use CMD + i (Get Info) you could similarly set sound to individual Buddies.
    You cannot do this in Mavericks/Messages 8 as the Alerts Pane have disappeared.
    You cannot turn Off the sounds the app makes for the various different actions such as Video Invite or File Transfers.
    You can no longer set individual Buddy sounds either.
    There has not been a way to do this for iMessage Contacts.
    9:28 pm      Sunday; December 8, 2013
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     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • HT1420 I downloaded my first video from iTunes store. when I went to play it, iTunes asked me to authorize the computer. It is already authorized! Now it shows 2 computers authorized when I am only using one computer for my iTunes music and videos. ???

    I downloaded my first purchased movie from the iTunes store. When I tried to play it., I was asked to authorize the computer. I had already authorized the computer to play music, so I thought this was the only authorization I needed. i went ahead and authorized my computer, Now it shows that I have 2 authorized computers! I don't understand. Shouldn't one authorization be enough?

    Hmm,
    This is not a big problem as you can have up to five authorised devices.
    However, if this is a problem you can go to Store, View my Account,
    Deauthorize All
    Then you will have to authorize your computer again.
    Hopefully the number will stay as 1.

  • How can I get an HD movie from iTunes store to play on original iPad

    I recently purchased an HD movie--Brave--from the iTunes store.  I'm trying to play on my original iPad (iPad 1), but iTunes refuses to synch it because it says it is an unsupported format.  The movie is in 1080p format.  I typically get both HD and SD formats when I purchase movies, but iTunes no longer downloads the SD version automatically when I purchase the HD version.  I attempted to get an SD version from the store, but it said I already purchased the movie and instructed me to check the downloads.  There is no SD download pending and a check for new downloads was fruitless.
    Can someone confirm that the original iPad is unable to play HD video?  I imagine it is the 1080p that's the problem.  Can anyone confirm that 720p would work?  Is there no longer a means to get both HD and SD when purchasing a movie from the iTunes store?  If there is, how?
    Thanks for your help.
    Jamie

    You can get the SD or 720p version by:
    Open iTunes 11
    Click iTunes in menu bar > select Preferences...
    Click on the Store tab
    Change When downloading High Definition videos, prefer dropdown to 720p > click OK
    Click on the iTunes Store button
    Click Purchased link
    Click Movies tab
    You should now see a download icon for the movies you already have 1080p version of.
    Click on this download icon to download the 720p version.
    This will put a 720p version in the same folder on your hard drive as the 1080p version.  If you have iTunes setup to play 1080p when available, it will play the 1080p version.  When you connect your iPad 1, it will sync the 720p version.
    Don't forget to change your preference back to 1080p so you can continue to get the higher quality version.

  • Extremely slow download from Itunes store when on NAS

    Hi All,
         Since the latest Itunes update 10.6 I've been experiencing extremely slow download from the store. Set up is as follows (with all the latest firmware and software upgrades done on everything)
         ITunes DB and XML locally stored on HDD
         Itunes Media Folder stored on NAS DNS-323
         DNS 323 NAS hardwired to network by 1000 Gb LAN Connection
         Cabled Internet connection at 60Mbps
    There is no issue running Itunes from the NAS to MAC / APPLETV and other devices across the network wirelessly or hardwired, except when downloading purchases from the ITunes Store. One HD tv show takes 4 hours to download and averages 1Mbps speed.
         After running some test with various configuration it seems that the fact that the Downloads folder located within the ITunes Media folder (now stored on the NAS) is causing the poor download speed. When the Download folder is local on a HDD  it's got no problem reaching 60Mbps.
         Unfortunately there is no way to tell ITunes to keep the Downloads folder local and the ITunes Media folder on NAS, it always stays within the Itunes Media folder no matter where this folder is located.
         Permitting Itunes to keep the Downloads folder locally while downloading files and transferring the files to the ITunes Media folder (wherever it's located) once it's fully downloaded might be the simple solution to this common problem.
         How about testing this out Apple!

    I have some information to add to this.  I've been seeing these problems for quite some time since I started downloading in HD.  My library is rather large so I too decided to use another drive.  My case is different though I have and extra 2 TB internal drive and my media folder is on it.  This rules out all Wifi, network, or USB bottlenecks as a cause of the problem.  I have noted a few oddities about this behavior and I will mention them here although I am not sure what they mean.
    1.  If I set up a long list of downloads it seems to crawl on all downloads.  If I kill the "apple push" process the top two seem to speed up.  I have to maintain the list and only enable two downloads at a time to get anywhere near reasonble speeds but this method is great for one or two downloads at a time.
    2.  I was curious about this problem after watching it download for hours on a 24MBPS connection for just a few shows.  When I did yet another search I finally found this thread so I thought checking something out might be interesting.  I set up some HD movies to download on my secondary system that only has one hard drive.  Although not at full speed they began downloading much faster.  Three movies are all downloading on the single drive system faster than the one alone on the system with the Itunes media folder on a different drive.
    Both systems are hard wired to the internet. 
    Finding this thread made me very curious I was wondering if there would be a performance boost if I uninstalled Itunes, and re-installed it on the media drive.  I really wanted that drive to be storage only but it makes me wonder if it would give different results or the same problem from not being on the OS drive.
    Both systems are running Windows 7, and both are able to download streaming content, large files, or movies from other sites relatively instantly.

  • HT201272 How can I recover music I've purchased from iTunes store when my iTunes cannot find the file

    I cannot re-download music I purchased from the iTunes store.  I followed the instructions from iTunes support but that did not work. 
    When I find the music in the iTunes store under purchases, it states "downloaded" and will not let me re-download it.
    What other tricks are there to use.  I do not have the music on an iPod or CD because I always thought that once you bought it on iTunes, you could always re-download it if you got a new computor, etc.

    If they appear under the Purhcased link as 'downloaded' then do you still have them listed in your iTunes library (where you would click on them to play them) ? If youdo then iTunes assumes that you still have them somewhere, and that there is no need to re-download them - try deleting one of them from your library and it should then get the cloud symbol for re-downloading.

  • Re-Load music from iTunes Store

    Hey, one week ago my computer crashed down and Apple fixed it under warranty, but now all my data is lost.
    I bought quite a lot of music from the iTunes Store nd I wanted to know where Apple will let me load these titles again without paying for them. Has anyone encountered the same problem before?
    thx

    You can try and contact Apple, but there is no guarantee that they will let you re-download anything for free since their terms specify that you only get one download per purchase. Secondly, they do warn you about the importance of backups somewhat regularly in case events like these occur. You certainly won't loose anything by asking, but don't get your hopes up.

  • Songs from Itunes store quit playing midstream

    I just down loaded a lot of songs, and a lot of them are skipping to the next song every time it gets to the same place in the song. ....not all are doing this...but most. I have the most recent Itunes installed, and am on a windows 7 pc. I created a new user account in windows,and it still did the same thing, so it has nothing to do with my actual windows account... I'm VERY frustrated! Please help if you can!

    If the fixes suggested by btabz don't work, try this.
    1. Deauthorize the computer.
    2. Create a new user in the system.
    3. Download the free song of the week from the iTMS in the new user account.
    4. Play the song in that user account to authorize again.
    5. Restore the iPod (using the iPod updater) in the new user account.
    6. Sync just the free song of the week and see if it plays on the iPod.
    If it does, you appear to have a corrupted iTunes library file, and you should recreate the iTunes library file in your normal user account, and then sync your music back to the iPod and all should be well.
    The following articles will help you.
    Authorization and Deauthorization.
    How to create a new user account in Windows.
    How to create a new user account on a Mac.
    How to restore the iPod.
    How to recreate your iTunes library.

  • Problem Sending Gifts From Itunes Store and Play List

    Hi Guys,
    Every time I tried to send a gift to certain people I was getting an error that itunes was busy or internet connection was not good BUT then I removed the ampersand "&" from the recipient name and notes and it worked!
    HOPE THIS HELPS!
    Georgiana

    After I press "buy song", it kicks me out of the purchase and says to install 7.1 to update ipod. I have re-installed several times with no luck.
    can you walk us through what happens when you try to download the installer from the following page?
    iTunes 7.1.1.5 installer

  • TS3694 I receive a message from the Itunes store when downloading songs that state my Itunes account has been disabled

    I cannot download Itunes purchases due to error message "your itunes account has been disabled."

    Contact itunes support.

  • Can't play song purchased from iTunes Store

    I recently purchased a song from iTunes Store, and the song appears in my library.  However, when I double click on the song to playback, it skips to another song.  It won't play at all.  Help?!  How can I get the song to play (or at least get my $1.29 back)?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • Purchased song in itunes store dont play

    hi all,o rencently purchased a song from itunes store,and the song wont play,y post a problem to apple store,and i donwload again,but the problem dont solve,i cant play this song,dont work on itunes dont work on quicktime etc etc,if i remove the song from my itunes i cant import again,i look the info and sais type: dont avaliable,same on the 2 songs i downloaded
    the capture of the info:
    http://img604.imageshack.us/content.php?page=blogpost&files=img215/3875/stop1.pn g

    Did you authorize your computer?
    You can contact iTS Customer service via the links on this age - http://www.apple.com/support/itunes/
    MJ

  • I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on

    I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on none option but the problem is there isn't any none option so plzzzz some help me?

    If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
    http://support.apple.com/kb/ht2534

  • TS1424 I downloaded a song that I purchased from the ITunes store, but the song does not play properly.  How can I re-download the same song without having to purchase it a second time?

    I downloaded a song that I purchased from the ITunes store, but the song does not play properly.  How can I re-download the same song without having to purchase it a second time?

    I could not find an option to "report a problem".
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

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