Itune 64 install issues

I'm having a lot of install issues appear when I try to install latest version of iTunes 64. Error message "signatures is old or not valid". Any suggestions?

I have seen this work for the issue you described
Remove iTunes and it's parts
http://support.apple.com/kb/HT204275
iTunes 12.1.1 for Windows
https://support.apple.com/kb/DL1784?locale=en_US

Similar Messages

Windows xp itunes install issue

I am attempting to install Itunes using Windows XP at Service Pack 3 with all the security updates installed. The instal begins and during the final process of setup, I receive the following error message and the Itunes instal backs out and stops.
Error message, " These is a problem with this Windows Installer package. Aprogram run as part of the setup did not finish as expected. Contact your support personnel or package vendor".
I am looking for some advice after working on the Apple and Microsoft website's trying to find a solution.

Thank You B Noir for the helping hand in reapiring my problem in loading Itunes.
I ended up working with an Apple Service Tech who had me delete all the programs associated with the Apples Itune install. Quicktime, Apple Application Support, Apple Modile Device Support, Bonjour and Apple Software Update.
Each of the programs were un-installed with no issues until we started the uninstall of Apple Software Update, which your note indicated could be a cause for the install issue.
Using the Windows program "Fixit" downloaded off the Microsoft website, we determined that the registry keys for this program had become corrupted. We used Fixit filtering down to an install repair module inside if Fixit to remove the damaged program from my PC's registry then Fixit uninstalled the Apple Software Update program.
Once this was done, we were able to successfully instal Itunes using the latest Itunes install packaged found on the Apple website.
Thanks Again for your advice.

Itunes install issues error 7 - Windows error 193

Gents,
I am using Windows 7, had iTunes for years no issues I couldn't solve myself, this time I need help.
When the last update of iTunes came on, I tried to update my version but couldn't do the update (I don't remember the error message details, it just said that I had to re-install iTunes).
So I cleared ITunes and all Apple related softwares from my computer (yes in the recommended order, and yes I rebooted in between) tried to re-installed (numerous times) and I always get the same error messageS:
"Couldn't install ITunes Error 7 (Windows error 193)" and also "ITunes helper was not installed correctly"
When running the installer I get the error message "Apple Mobile device failed to start", even if I ignore this message during the install, I am unable to open iTunes once the install is done. (the install goes through and says install finished).
Note: I also tried to "fix" during the install, it didn't work.
Context / Trials / Notes:
- I tried to "repair" the Apple Mobile Device in programs (unsuccessfully)
- I had 2 Apple Mobile Device services, so after a complete un-install and reboot, I manually (command prompt) remove the last service
- In all my un-install attempts I went on the C: drive and made sure ALL folders were cleared of apple / iTunes traces. Delete ITunes setup file, empty the recycle bin of course, reboot etc)
- Windows is up-to-date - No viruses (using Malwarebyte/ AVG & Spybot).
I am at a loss, spent a lot of hours on the computer and on forums, but couldn't find the fix.
I would greatly appreciate your help, this is getting on my nerves and I really need to change the music on my iphone ! (lol)
thank you in advance

If the above hasn't helped then for general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
Disabling your AV during installation may sometimes help.
tt2

Itunes installing issue

I have read a few posts on this issue, but I have yet to find a resolution. I cannot get Itunes to install on my computer. I get this Error each time I try:
Could not open key:
HKEYLOCALMACHINE\Software\Classes\QuicktimePlayerLib.QuicktimePlayerApp\CLSID
Verify that you have sufficient access to that key, or contact your support personnel
I have followed this thread and it still will not work.
http://discussions.apple.com/thread.jspa?messageID=3125973#3125973
Now, this may be a quicktime error, but Im wondering if anyone has run into this situation while loading Itunes 7.0?
any help would be great....

click start
click run
type in regedit
then click the + next to
HKEYLOCALMACHINE
then click the + next to all the following in order
software
classes
quicktimeplayerlib.quicktimeplayerapp
click on the word default on the right hand paine
click edit then click permissions
go down each group clicking allow boxes to each one
close regedit
if that fails then delete EVERYTHING to do with quicktime
this means deleting every single file that is to do with quicktime on youur pc
it also includes deleting all registory enteries to do with quicktime
to delete registory entries open regit edit
click edit then find
type in quicktime
delete all entries to do with quicktime in the right hand window
press F3 to move onto the next entry
keep pressing F3 and deleting untill no more entries are found
after which reinstall quicktime and itunes

Windows 8 iTunes Install issue

I keep being told to uninstall then reinstall Itunes. It says that I need Apple Application Support?

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

HT203206 iTunes install issue

I had to uninstall iTunes from my computer recently but now I cannot re-install it. I deleted all Apple software from my PC. (I'm running Windows 7) and I downloaded the new version (12.1) and then I select to 'Run as an administrator'. First error that pops up is
"Service Bonjour Service failed to start. Verify that you have sufficient privileges to start system services. I tried the ignore button.
Next error:
Service Apple Mobile Device service could not be installed. Verify that you have sufficient privileges to install system services. I tried the ignore and it couldn't install iTunes at all.
I keep on trying, but nothing. I've tried removing all Apple software and then installing three times now - nothing. Now I have no iTunes.
Can anyone please help.

try this,
uninstalling all Apple software first ...everything
Then go into the (C:\users\username\appdata\local) and deleted the "apple computer" file.
do the same apple computer file delete in (C:\users\username\appdata\roaming).
App Data isn't seen in most cases when you look in the user file.
If you click twice in the address bar, once you get into the user file, you can add the (\appdata\local) to the end and do the same adding the (\appdata\roaming)
If one of the files gives you a "can't be deleted" message, go to start menu and type in (task manager) and hit enter.
When task manager comes up select the "processes" tab at the top, find the (APSDaemon.exe) process. Right click on it and select (end task). The apple computer file will then be able to be deleted.
So after trying uninstalling all Apple software and just reinstalling to no avail, uninstalling all apple software and deleting the apple computer files in the appdata then reinstalling ITunes....finally worked for me.
Thanks,
Brock

ITunes install issues

error comes up:
Sep 14 00:37:08 : ERROR:Could not write file. - pax: Unable to create temporary file for directory times: /tmp/paxgBDDo0 -
Sep 14 00:37:08 : Some files for iTunesX may not have been written correctly.
Sep 14 00:37:10 : Install Failed
Sep 14 00:37:10 : Error detected
Sep 14 00:37:10 : Name: NSGenericException
Sep 14 00:37:10 : Reason: Some files for iTunesX may not have been written correctly. (code 1)
Sep 14 00:37:10 : Aborted install.
sooo, i cant install iTunes...it says to try again but that doesnt work. whats the deal?

Try unplugging all external devices like your USB and FireWire stuffs, less of course your keyboard, mouse and internet connection. Repair Disk Permission then restart, and try see if you can use Software Update to upgrade your iTunes, after that restart and Repair Permission again
If you can't do SU, download iTunes 7, do the same RDP, then install iTunes
Cheers

ITunes install issues (registry settings not installed)

After getting the errors (I think 1290) where it couldn't start the bonjour service I got that fixed. The install went forward and I would see the itunes short cut appear on the desk top. Then it would disappear and so would the folders ipod and itunes from the program files folder. I could watch them appear, once the install finished they would disappear. Finally I looked in services and saw the bonjour servicing was in a stopping state. I tried to look at the properties and recieved this...
"Error 1060: specified service does not exist as an installed service" Clicking ok got me to this error
"Configuration Manager: A required entry in the registry is missing or an attempt to write to the registry failed"
Also, their initial attempts to install iTunes 5 currupted the CD-ROM drives.
*NOTE this is not my computer... stupid winbl... windows As always my iBook works perfectly!
Can anyone tell me how to fix this problem, it seems to be the installer is corrupt... also need advice how to fix the cd-rom, the lite-on drivers will not reinstall.

the_wrench,
I've never seen that error, so why don't we get a log file from the installer and send that to the Apple engineers.
1. Turning on some advanced logging by creating a new file in your "Documents and Settings\<username>\Local Settings\Temp" folder with the name "QTInstallerLauncher.log". You might have to turn on "show hidden files" to find this folder. (Right click "my computer", select open, select Tools menu -> Folder Options. Select View tab, "show hidden files" radio button is in the center scrolling panel.)
2. Start menu -> Run... In the text field of the dialog that comes up, type in "cmd" and hit return.
3. In the command prompt dialog that comes up, find the Quicktime standalone installer on your desktop and drag it to this window. Then on the same line type in a space and then the following:
/Verbose"c:\log.txt"
There is no space between the e in Verbose and the double quote (").
4. Hit return.
5. The installer will create a log file:
C:\log.txt
and a file called:
"Documents and Settings\<username>\Local Settings\Temp\QTPluginInstaller_9999.log" (number may differ). You may have multiple files like this..... Send them all, or at least the most recent ones.
Find those files and send them to the apple moderator. Tell her Toonz sent you. It doesn't hurt to put the URL to this discussion thread, so that whoever gets it has some context.
And it's perfectly reasonable to just have UpperFilters and not LowerFilters, but you need to tell me what's in the UpperFilters.

ITunes install issue

Greetings,
Tried to update to 8.0.2 last night, and my internet connection failed at some point during the installation process. Now, when I try to update, without downloading anything further (since it is already here?), an installation error is reported: "A networking error has occurred: Cannot open file (-3001). Make sure you can connect to the Internet, then try again."
How can I delete whatever has been corrupted in the update process to begin, and finish, now?
Thank you,
Jim

I have tried completely cleaning the registry, deleting all associated files and installing the Windows Cleanup utility which can't see Quicktime installed.
Let's revisit using CleanUp, terps.
Launch CleanUp again (Start > All Programs > Windows Install Clean Up). *Don't remove anything at this stage.* We're having a look first.
Up at the top of the list of programs, do you see any entries beginning with (All Users) but lacking a program name, just going on to give a version number in square brackets? If so, what version numbers are being shown? (Best not to include the square brackets or else the forum software autoformats the contents of the square brackets into a hyperlink ... harmless, but disconcerting if you aren't expecting it.
Failing that, are there any line which just have (All Users) but no program name or version number?
Failing that, are there any completely blank lines at the top of the list in CleanUp?

When is Apple going to fix this iTunes update issue? I can't open or re install my iTunes.

Is there anything they are going to do so I can add more music to my iPod? Let alone access my iTunes library.

Solving MSVCR80 issue and Windows iTunes install issues.

IPad and iTunes Capacity Issue/Application Install Issue

I've just spent the past hour trying to figure out why iTunes 10 is reporting I have 17.9GB of video although the iPad itself is saying I have 0 videos.
I am not syncing any music videos, movies, TV shows, Podcasts or content from iTunes U.
The iPad Free Space indicator is reporting I have 8.9GB avail, but counting video as using 17.9GB of my iPad's total capacity.
Anyone else?
I'm also trying to add Photogene to my iPad via iTunes and keep getting an error message indicating I need a newer version of iPad software to install, although I do have the most recent version. Seems like iTunes 10 issues.

AshmiNYC wrote:
I've just spent the past hour trying to figure out why iTunes 10 is reporting I have 17.9GB of video although the iPad itself is saying I have 0 videos.
I am not syncing any music videos, movies, TV shows, Podcasts or content from iTunes U.
The iPad Free Space indicator is reporting I have 8.9GB avail, but counting video as using 17.9GB of my iPad's total capacity.
Anyone else?
I'm also trying to add Photogene to my iPad via iTunes and keep getting an error message indicating I need a newer version of iPad software to install, although I do have the most recent version. Seems like iTunes 10 issues.
There seems to be some reports that iTunes is reporting the wrong numbers for the free space, thought that's not happening to me (as best as I can tell) on my iPhone and iPad.
As for Photogene, my guess is that you're trying to install the iPhone version on your iPad. The iPhone version only works on iOS 4.0, so can't be installed on the iPad. There is an iPad version, but you have to buy it separately.

I had itunes installed on my pc. I received notice to update. I started update but gpt the following message - this application failed to start because MSVCR80.dll was not found. Reinstalling may fix the problem. I uninstalled and have tried to reinstall

I already had itunes installed on my pc. I received an update and tried to install it. I got a message
This application failed to start because MSVCR80.dll was not found. Reinstalling may fix the problem.
I uninstalled itunes and tried to reinstall. itunes says it has installed but when I try to open itunes I get the same message.
How do I repair/sort out this error/fault
Thanks
David

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Itunes installed but it won't open the new version- any advise

itunes installed but it won't open the new version- any advise

Hello goreckim,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having some issues with iTunes on your Mac Pro. You may want to isolate the issue further by testing to see if it persists in a new user account:
Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
You can also try starting iTunes in safe mode:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
Thanks,
Matt M.

How can I view my full billing history for the app and music stores without iTunes installed?

I just received an email receipt from Paypal showing a $12.99 purchase from iTunes. I almost NEVER purchase anything over around five dollars in the app or music store. Since PayPal does not show what this purchase was for, I have not received the receipt from Apple yet, and I cannot find anyway to look up online what this purchase was for....I need help to find out ASAP what this purchase was. If my account has been compromised or if I have been incorrectly charged for something, I would like to get the issue handled immediately. I do not want to install iTunes on my PC (nor should I have to for Pete's sake), but I cannot see anything recent at all in my app or music history on my iPad (not that I would ever purchase anything for $12.99 anyway...I just don't). Thanks in advance for any tips!

How can I view my full billing history for the app and music stores without iTunes installed?
No.
If my account has been compromised
If you even think this may have happened, immediately change your password.
See this -> Apple ID: Changing your password

ITunes installed on a new drive with music on an old drive: how to keep the music data?

I had iTunes installed on my old HDD with all my music on it. It was the drive C:\
I just installed a new SSD (now the C:\ drive) in my computer. I also installed iTunes on it. I want to leave my music on my old HDD (now the G:\ drive). I can scan with iTunes for my music on my old G:\ drive, but that means I won't have the star ratings nor the play count...
I tried to copy and paste the iTunes Library.xml from my old G:\ to my new C:\. When I opened iTunes, it had all my music and the data, but I had to locate manually every single song (in a 7000+ songs library, this is a bit of a problem).
Is there a way to edit the iTunes_library.xml file to change the path of every song in it (from C:\ to G:\) since this seems to be the issue? Or how could I keep my music on my G:\ drive and itunes on my C:\ drive while keeping my music data?
Thank you!
Specs:
Windows 7 sp1
SSD: Plextor M5P 256G

Hello papapavvv,
Thank you for providing so much information about what is going on. It sounds like you have your iTunes Library on your G:\ drive, but it sounds like iTunes is not opening iTunes Library.itl file on the external drive. Follow these steps to point iTunes to your G:\ drive:
Steps to create or choose a different iTunes Library file
If iTunes is running, quit iTunes.
If you are using Windows, hold down the Shift key and from the Start menu and choose All Programs > iTunes > iTunes.
You should see the following screen:
Additional information
If you do not see the screen above, then you did not hold the correct key at the correct time. You may want to try again. Note that if you pinned iTunes to the Start menu programs, and open it that way, it may not work.
Once you select "Choose Library," you will need to navigate to the iTunes Library.itl file on your new external drive.
You can find the full article here:
iTunes: How to open an alternate iTunes Library file or create a new one
http://support.apple.com/kb/ht1589
Thank you for using Apple Support Communities.
Best,
Sheila M.

Itune 64 install issues

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