Itune could not back up iphone because a problem occured, what should I do?

I hve gotten a problem, itune can't back up my iphone. I have try many times, it didn't work. Why can't it figure out the exact problem or give any suggestion? I am not the one who create it, am just an end-user. Can any wise and kind person help me please? Does the I-studio staff offer this kind of help? I bought a new Ipone but cannot transfer all my data to the new one. What can I do?

Thank you for your reply.
My iTunes is up-to-date.
There is no number, just said "an error occured".
There's no problem on iCloud back up, only take long time.
I have tried this and re-downloaded iTunes, both didn't work.
I have decided to give it all up. From now on I will never keep any important data on my phone. I prefer old-fashioned one better because I like to be independent. Technology is too complicated to understand. Too much headache. Thanks anyway. Goodbye!

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I am getting an error message on my itunes when trying to back up my iphone 4s, itunes could not back up iphone because an error occurred.

Please help me!!!! I have tried all of the steps that I have found listed for this issue. I am not sure if I should try to contact my phone provider or not. I am getting an error message without an error code. That says: Itunes could not back up Iphone because an error occurred. Please if anyone one knows any steps I should take please let me know. My iphone and Mac and iTunes are all up to date.
Itunes: Version: 11.0.2
MacBook Pro: OSX: 10.8.3
iphone4s: iOS 6.1.3
Thank you

Excellent!
Please note the following:
Note: iCloud Backup does not back up music, movies, and TV shows that you did not purchase from the iTunes Store, or any podcasts, audio books, or photos that you originally synced from your computer. iCloud Backup will restore your purchased music, movie, and app content from the iTunes and App Stores during the background restore process. Previous purchases may be unavailable if they are no longer in the iTunes Store, App Store, or iBookstore.
The above comes from this article:
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
Best of luck with this.

Hi all, I'm trying this morning to make the backup of my iPhone from 32 gigabytes. When I start the synchronization and backup I get written'' iTunes could not back up iPhone because an error occurred. I tried it on another iphone (4) and everything works

Hi all, I'm trying this morning to make the backup of my iPhone from 32 gigabytes. When I start the synchronization and backup I get written'' iTunes could not back up iPhone because an error occurred. I tried it on another iphone (4) and everything works fine. I can not reset the device because I have too much important data on it. Please help me.
Salve a tutti, sto cercando da stamattina di effettuare il Backup del mio IPhone da 32 gigabyte. Quando avvio la sincronizzazione e il Backup mi esce scritto '' iTunes non ha potuto eseguire il backup di Iphone perche si è verificato un errore. Ho provato su un altro iphone (4) e tutto funziona correttamente. Non posso ripristinare il dispositivo perchè ho troppi dati importanti sopra. Vi prego aiutatemi.

Ok I tried to delete the backup by using your location via preferences, but I did not find any file, maybe because I've already deleted following the path to the disk. I repeat that I have 2 devices and the problem only occurs on one

I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet "

iTunes told me to delete my backup folder when I was having problems syncing my phone to my computer. After that it wouldn't work at all. After trying and trying I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet ". What the **** itunes? Nothing is working!!
I wanted to update my iTunes so I could sync my phone to my computer and update my phones software so I can use the latest apps that need a 4.2 or higher.
This is not fun for me so if anyone knows what I can do to fix this please help. Is it possible to download the "cabinent file" with the lastest iTunes?
Thank you.
-Kait
My phone is the iPhone4 and my computer is a Windows Vista

I doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
Otherwise, do you get an error code? This might point us in the right direction.

Itunes could not back up iphone because backup could not be saved on the PC

I am not able to backup my iphone. After the last step it always comes up with this message "itunes could not back up iphone because backup could not be saved on the computer" . I tried all solutions mentioned earlier like changing time zone, deleting previous backups & manually backing up, changing user admin, running itunes as an admin, etc .
I guess my problem lies in the Camera roll. I deleted all my pictures in it and I am left with 3 images. I guess they are corrupt as I am not able to delete them. When I try to delete them from iphone gallery, it crashes. When I try to delete it from external devices like when its connected to PC, same problem occurs, cant delete these 3 pictures. I guess they are corrupt.
Can you please let me know what to do.I dont know want to restore to factory settins

I doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
Otherwise, do you get an error code? This might point us in the right direction.

TS2529 iTunes could not backup the iphone because an error occurred

I have iphone 4S 64GB. When I tried to backup today I get the message : "Itunes could not backup the iphone because an error occurred". I have tried with restoring my iphone and received the same error message. I am using iTunes 11.0.4.4 and my iphone has IOS 6.1.3. I also tried to backup my iPhone (right click on your iPhone under devices and click Back Up) but w/o any success. Can anybody help please.

Unfortunately the problem continues. I deleted the backup in the way described, but could not create a new one as the same message appears.
There is no any error code.
At the same time I have the problem to sign in into my Apple ID account. This started when tried to activate my imessage or face time. It gives me the followin message: "Could not sing in. Please check your nework connection and try again." or Could not sing in. Apple ID or password is incorrect." I know that both is OK. Network connection works fine and my password and Apple ID is correct. I log into my Apple account in iTunes without any problems. Should I restore my iPhone to factory settings or there is other solution to this problem.
Thanks

I get " itunes could not backup the iphone because an error occured

I get " itunes could not backup the iphone because an error occured

Hello there, pasqualefromdanville.
When receiving the messages that iTunes could not backup the iPhone because an error occurred, the Knowledge Base article offers up some great, in-depth troubleshooting for resolving the issue:
iOS: If you can't back up or restore from a backup in iTunes - Apple Support
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Itunes could not backup the iphone because an error occurred

I can sync my iPhone but cannot backup. Keep getting this message, "itunes could not backup "name" iphone because an error occurred. I already deleted all previous backups.

Hi there, I am getting the same error - have you managed to solve it?

ITunes could not restore the iphone because an error occurred -1

Hello,
After upgrade an iPhone 4 to os 5.1, I can't restore the backup : while restore I get the error iTunes could not restore the iphone because an error occurred -1. I tried to reset the iPhone, but it restores alwayds whit os 5 and not 4. Each time I connect the iPhone, il runs un recovery mode, but recovery fails with error -1.
Any help ?
Thx

Hi i had faced the similar issue but i could resolve easily. I followed the following steps:
1. Restarted my laptop.
2. Restarted my iphone
Re-connected my iphone to laptop, opened iTunes and iTunes automatically asked for "Restore from Backup".
I selected the option and it worked.
You can also refer to following urls:
1. http://support.apple.com/kb/ts2529
2. Check for Resolution step and click the line "how to restart your ios device"
Hope it helps.

HT4972 itunes could not restore the iphone because an error occurred

Attempting to update wife's 3GS to latest iOS 5.1.1... update downloaded in iTunes... iPhone backed up as far as I can tell apps, contacts and everything like pictures and stuff... system was pushed to the firmware/software update up until the point of restoring from the backup all of the above files that should've been stored... an error message as in the SUBJECT line pops up and then next dialog is error code (-1).
iTunes shows that a 'new' iPhone has been attached and the options are to setup a new iPhone or restore from backup... i try selecting the desired phone backup from the drop down (listed are two phones labeled as phone #1 - mine, #2-hers)... error occurs everytime... haven't tried choosing my phone. I'm hoping the phone isn't bricked at this point as it's sitting with the Apple icon on screen and that's it.
Any help would be appreciated rather than having to go to the 'Genius'es at an Apple store that never seem to be any help at all.
JDRR-NTx, a presently unsatisfied Apple customer :^(

Hi i had faced the similar issue but i could resolve easily. I followed the following steps:
1. Restarted my laptop.
2. Restarted my iphone
Re-connected my iphone to laptop, opened iTunes and iTunes automatically asked for "Restore from Backup".
I selected the option and it worked.
You can also refer to following urls:
1. http://support.apple.com/kb/ts2529
2. Check for Resolution step and click the line "how to restart your ios device"
Hope it helps.

Itunes could not restore the iphone because an error occured???

Please help in restoring iphone.. i can see only loading page but not going to Home screen.

We need a lot more information. What is the error message (including the error number)? What is your computer and operating system? Are you connecting the phone to a USB port on your computer or a hub (it should not be a hub)? Have you disabled your antivirus and firewall? Is the phone jailbroken? Has the computer you are using ever been used to jailbreak any iOS device (not just the phone with the problem)?

Error messages "iTunes could not back up iPhone because the backup may be corrupted..." "1 item could not be synced. See iTunes for more information. Not syncing music.

I'm a recent iPhone 4 user and I just upgraded through AT&T to the 16gb iPhone 5s. The employee at the AT&T store who hooked my family up with phones, told me I could start out with a new phone or back it up to my iPhone 4. So I get home and it takes awhile to back up both phones, so after half an hour, I noticed that my Nirvana albums "In Utero" and "Nirvana" were not syncing. In Utero has twelve tracks, and it would not sync the twelfth track "All Apologies", it would ultimately stop at that track. It would also not sync AT ALL the late Nirvana album. Now, I've tried backing them both up again and I tried updating both phones. But it was only Nirvana not being synced. Now my whole library is corrupt. I have four artists on my phone, six albums, and 78 songs total. That isn't really much...
I really need help, this is frustrating me because I literally live off of music. I love my new iPhone, I really do, but I've tried literally everything under the sun to sync my music. That's the only problem.
Thanks to anyone who helps.

Same problem here too... it's driving me nuts. I share an imac with my boyfriend and we both have iphones and never had a problem syncing or backing up. Then, suddenly, we get the message stated above... but only when backing up HIS phone, a 3GS (mine is a 3G). We have tried everything:
Deleting the backups and trying to create new
Changing permissions on all of the backup folders once, twice, 3 times over...
Changing the name of the backup folder so that iTunes creates a new backup folder
Creating a new user account for him in the mac os with his own iTunes backup folder and his own permissions.
NONE of these things worked. The closest we got was in the last attempt of creating a new user account, where it actually CREATED the backup (there is a backup file in the proper folder that is about 4gb in size) but we still get the error message at the end, and the backup is not found in iTunes under device preferences.
This is extremely frustrating to say the least and I hope somewhere out there has a solution.

ITunes could not connect to iPhone because unknown error (0XE8000001)

Anyone getting this error? iTunes could not connect to iPhone because unknown error occurred (0XE8000001)

I've had the same issue for a week now. Just tried to sync on my home iMac (week long problem at work on MacBook Pro, but trying a clean install at home didn't change things).

I recently had to purchase a new iPhone 4S. I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".

I recently had to purchase a new iPhone 4S. I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored". I just purchased the iPhone 4S today so I know it's not the phone. How can I get my information back?

If it's corrupt, generally it would be lost.
However, there is third-party software out there that can retrieve some of the data, those of which however I could not recommend as I have never done so myself.
Also, if the old 4S was running a more recent software version than the current 4S, that may cause the issue however usually iTunes tells you exactly that.
Good luck in retrieving that information.

HT1766 I backed up to my PC and attempted restore but I keep getting an error message that "iTunes could not restore the iPhone because not enough free space is available." I have a 32GB iPhone; only 13GB used!!! HELP! iCloud backup/restore did not work

I backed up to my PC and attempted restore but I keep getting an error message that "iTunes could not restore the iPhone because not enough free space is available." I have a 32GB iPhone; only 13GB used!!! HELP! iCloud backup/restore did not work either! How can I resolve this problem to restore from back up.

If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades.

Itune could not back up iphone because a problem occured, what should I do?

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