Itune freezes on my Windows 8 when I connect my Ipod nano,why?

I have tried many things other discussions have advised, and nothing has worked. I have more than one Ipod nano and they seem to work just fine. I have also tried changing the cord and that was a fail as well. Any new info could help.

Hello Jim,
I would be concerned as well if my iPhone was not recognized by iTunes. I recommend the following article to troubleshoot the issue you described:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.

Similar Messages

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    iTunes 7.0.2 crashes when I connect my iPod Nano. What can I do about this?
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    Try here.  http://www.ehow.com/how_4882455_repair-corrupted-ipods.html
    http://support.apple.com/kb/TS1405?viewlocale=en_US

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    http://support.apple.com/kb/ts1369
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    I bought a used ipod nano. They did not restore to factory settings. I plug in the nano, itunes opens up, and recognizes ipod nano. Problem accures when I try to open nano it will show a screen that itunes has stopped working and needs to shutdown. I figure I need to restore the nano to factory settings but I am unabl to if I can't get into it.

    Hey there Joseph1602,
    It sounds like your iTunes application is quitting unexpectedly when you connect the phone and try to sync. I would recommend either of these 2 articles depending on the version of Windows you are using.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Or
    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1421
    Thank you for using Apple Support Communities.
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  • When i connect my ipod nano 2nd gen, it charges but does not appear in windows or itunes.  I tried the reset but it didn't work.  how can i fix this?

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    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with             
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

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    Just in case, let's doublecheck to see if you're accidentally running two different versions of iTunes (the new 10.6.1.7 and one of the old ones with the freeze-on-nano-plugging-in issue.)
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    iOS: Device not recognized in iTunes for Windows - http://support.apple.com/kb/TS1538

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