ITune opens but wont respond HELP!
When I click on the icon iTunes appears onscreen but its frozen!? If I "ctrl-alt-del" it says that its not responding?? The the following error message appears:
saAppName: itunes.exe saappuer 6.0.0.1.8 szmodname: hungapp
szmodver: 0.0.0.0 ofnet: 00000000
I have uninstalled/reinstalled/uninstalled/reinstalled. I even tried loading standalone quicktime and nothing.
When I tried to load my old itunes (from first CD) it says that "itunes Library.itl" could not be read as a newer version of itunes had been made or something.
I have a headache!
I have followed the steps on here i.e. turn off NIS etc but it still comes up and freezes.
I plugged in my ipod, which still has the music on it thankfully, and it appeared in the itunes menu but thats as far as I have managed to get.
HELP!
I have uninstalled/reinstalled itunes and nothing seems to help. It has something to do with Norten Internet Security that does not let itunes connect to the internet, which in turn crashes itunes.
I have spent hours trying to sort it out. But no matter what I do itunes still does not respond.
Luckily the ipod still has it tunes, otherwise I would cry!
Similar Messages
-
My itunes opens but stops responding two seconds later....Help?
Recently i got given an ipod and my itunes had been working fine previously. So i loaded my ipod and my two siblings ipods onto the computer and we were downloading music and it was working fine. Later i came back and tried to open itunes and the window opened up but it froze on 'loading itunes store' and stopped responding. I do not have bonjour or asc so its nothing to do with that. Does anyone know how i could fix this? Thanks
The message "this program is trying........" probably came from your secyrity software trying to insert back the LSP.
If you are still having these type of problems after trying the winsock reset and are running any kind of net monitoring software like Bsecure, Net Nanny, AVG Family Safety, Safe Eyes, Covenant Eyes, Norton Online Security etc... I would suggest that you try uninstalling said software and reinstalling iTunes 10.5 to see if that corrects the issue.
Or You may follow article TS4123 steps to identify which software in your system is the culprit and uninstall it. Good Luck!
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
Last Modified: November 28, 2011
Article: TS4123
Symptoms
You may notice the following symptoms after installing iTunes 10.5 for Windows:
iTunes is slow to respond
Windows is slow to respond
iTunes stops responding when backing up or syncing with an iPhone, iPad, or iPod touch.
Some processes installed by iTunes are using up a lot of resources in the Windows Task Manager.
iTunes Store looks empty and white as shown below:
Products Affected
iTunes Store, iTunes 10 for Windows
Resolution
Look for modifications to Windows by:
Running MSINFO32 by choosing either Start > Run, or using the search box to search for
Once it is open, expand Components and then expand Network.
Click Protocol. The first value should look like this:
However, if you find a value that is more like this, it indicates that there's an LSP (Layered Service Provider) monitoring your computer:
"<LSP Info>" is variable and may specifically mention a software suite, or appear to be a meaningless acronym
Scroll through the list on the right and look for any LSPs that have been installed by third-party software. By default, the Windows OS will have 10 values:
MSAFD Tcpip [TCP/IP]
MSAFD Tcpip [UDP/IP]
RSVP UDP Service Provider
RSVP TCP Service Provider
MSAFD NetBIOS [\Device\NetBT_Tcpip...
The value above repeated 5 times with additional variables at the end
Note: If you want to know more about which values from this key are part of Windows, please review Microsoft article 811259.
Once you've identified the third-party LSPs, determine which software placed them there. Here is a partial list of LSPs you might run into and the software that may have placed it there:
Product or Manufacturer
LSP Name
Bigfoot Networks
BfLLR over [MSAFD Tcpip [TCP/IPv6]]
ByteMobile, Inc.
BMI over [MSAFD Tcpip [TCP/IP]]
Covenant Eyes
Covenant Eyes Monitoring over [MSAFD Tcpip [TCP/IP]]
PC Tools / Spyware Doctor
PCTOOLS over [MSAFD Tcpip [TCP/IP]]
SafeEyes
Internet Content Filter over [MSAFD Tcpip [TCP/IP]]
SpeedBit Video Accelerator
SBLSP over [MSAFD Tcpip [TCP/IP]]
VMWare
VMCI sockets DGRAM
Once you've identified the third-party software that installed the LSP, you can remove that software. If the software is your security software, see iTunes: Troubleshooting security software issues for additional information.
Note: If unsure on the origin of your LSP, you may try to locate vendor information to determine which software is responsible for the non-default value here.
Reset the WinSock key
If you are unable to identify the software that installed the LSP, you are unable to remove this software because it performs an important function for you, or you've removed this software and the issue persists, you may wish to reset the WinSock key.
To do so, please do the following in an administrator user:
Windows Vista and Windows 7:
Windows XP:
Enter the following command:
netsh winsock reset
Restart the computer and test the issue.
Note: If the issue returns, third-party software may be reinserting the LSP. -
I have two users one is mine, one is a test i set up with apple care. Everything was working fine then i lost my applications folder icon on my user. I have been using the Finder to open applications, now when i open my user the mouse travels but i'm not able to get a respond from anything ,it's almost like its frozen. I have power off and restart and use the test user. Anyone have a clue or any ideas?
You can find the serial number either in About this Mc in the Menu bar under the , or it should be on a sticker under the foot of the machine.
If you have the install discs, try booting from them, holding down the c key and then using Disk Utility to check the drive.
You can also boot into Safe mode
To start up into Safe Mode (to "Safe Boot"), do this:
1. Be sure the computer is shut down.
2. Press the power button.
3. Immediately after you hear the startup tone, press and hold the Shift key.
Tip: The Shift key should be held as soon as possible after the startup tone but not before.
4. Release the Shift key when you see the gray Apple and progress indicator (looks like a spinning gear).
During the startup in Mac OS X 10.2 through 10.3.9, you will see "Safe Boot" on the Mac OS X startup screen.
During the startup in Mac OS X 10.4 or later, you will see "Safe Boot" on the login window, which appears even if you normally log in automatically.
Please post back with results,
To leave Safe Mode in any version of Mac OS X, restart the computer normally, without holding any keys during startup. -
ITunes "opens" but why doesn't it respond?
My iTunes "opens" but it doesn't respond nor shows anything after "openning." I attatched some pictures showing the process of me openning iTunes. It takes up 25% of my CPU and doesn't move.
before-
After attempting to openning iTunes-
Task manager-Mine was doing the same after last update on a WIN 7 64 platform. Wouldn't open at all, or would open then crash immediately. Fixed it by follwing the instructions here to completely uninstall it and other parts......you MUST do it as instructed.
http://support.apple.com/kb/HT1923
Now I have the problem that it wont connect to the store, but that's another issue -
I"m restoring my ipad 2 but my ipad won't respond what shall i do. only the apple logo is seen but wont respond to restoring. please do help me email at [email protected]
FORCE IPAD INTO RECOVERY MODE
1. Hold Sleep/Wake button down and slide to turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug.
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"... -
computer on,icons showing,open firefox and I get a firefox is open but not responding.Computer tells me to close computer programs and restart. when I go to close, no programs are open. I hit cancel on shutting down and go back to firefox icon and It opens.
Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems?esab=a&s=troubleshooting&r=3&as=s#w_5-reinstall-firefox here].
<b>WARNING:</b> Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u>
Please report back to see if this helped you!
Thank you. -
hi all, complete novice to this so step by step answers much appreciated please. thank you. Ibooks app showing in my itunes apps but wont sync with my ipod touch - have tried deleting app in itunes then re-downloading but still wont sync, any ideas please?
See if this helps
iBooks: Viewing, syncing, saving, and printing PDFs on iPhone, iPad, and iPod touch -
Photoshop CS2 opens but wont perform any task (open jpgs, create new jpgs etc). Other CS2 progs such as indesign are fine. MAC shop, couldn't fix, said I should try install op system 4 Powerbook G4-dont have discs- can I get them? or other solution? Am using OS 10.4.11 Thanks for any help
Hi
I actually dont think its Lion (sorry i put that as couldn't remember) as not on that computer at the moment, its at home, I am at work. I know CS2 is compatable with whatever OS I am using because I can using CS2 indesign etc and I was able to use CS2 photoshop until I updated the Camino browser (I believe this is when it stopped working). I have CS5 but it wont work at all on my Powerbook G4.
I can send a message later with the OS I am using and maybe you can suggest other help? They told me in the MAC shop to try and get the installation discs. They also said I would be able to get these via Apple's 'media replacement programme' which I cannot find anyway! To be honest, I am not even sure getting the install discs will work but I'll try whatever I need to try and get Photoshop working on it again!
Thanks -
Itunes opens, but not completely (transparent)
First, I uploaded iTunes using a CD. Then I tried downloading from the iTunes website. Both times I get the same result...
When I double-click the iTunes shortcut on my desktop, iTunes opens but not completely. Only the text becomes visible (like File Edit View...across the top. And some text toward the bottom of the program). Everything else seems to be transparent. Any help would be great.I thinks some folks got it to work by updating the PC's DirectX stuff
Here is a post by b noir on that
http://discussions.apple.com/thread.jspa?messageID=1623152� -
Photoshop CS2 opens but wont perform any task (open jpgs, create new jpgs etc). Other CS2 progs such as indesign are fine. MAC shop, couldn't fix, said I should ty install op system 4 Powerbook G4-dont have discs- can I get them? or other solution?
Hi
I actually dont think its Lion (sorry i put that as couldn't remember) as not on that computer at the moment, its at home, I am at work. I know CS2 is compatable with whatever OS I am using because I can using CS2 indesign etc and I was able to use CS2 photoshop until I updated the Camino browser (I believe this is when it stopped working). I have CS5 but it wont work at all on my Powerbook G4.
I can send a message later with the OS I am using and maybe you can suggest other help? They told me in the MAC shop to try and get the installation discs. They also said I would be able to get these via Apple's 'media replacement programme' which I cannot find anyway! To be honest, I am not even sure getting the install discs will work but I'll try whatever I need to try and get Photoshop working on it again!
Thanks -
My itunes opens but then then when i hover the mouse on the itunes window there is just a blue circle
Hold the shift key upon boot, that will disable any boot loading third party kernel extension files.
Once you get in:
1: backup your user file folders to a external storage drive
2: go around and update all your third party software everywhere, including right clicking on third party system preference panes and removing them if necessary
3: any third party software that can't be updated, consider removing.
4: Look in your Console log files for "kernal protection" type messages to get a clue what's causing your problems.
Read about Gray, White and Blue, Kernel Panics here, they are usually always caused by third party software incompatibilities, but not always.
Cheat sheet to help diagnose and fix your Mac -
I am unable to sync usic to my touch Ipod..When I plug it into my laptop Itunes opens but the word 'device' along with the name of my Ipod does not apperar.
My Ipod and Itunes are upto to date. After Itunes opens a small box with the word Ipod appears near the top of the right side of the screen. Then screen will go through the five steps of syncing. Afterward, still nothing has transfered to my Ipod(The box next to the songs I wanted were check)
ANY IDEAS?..THANKSIf you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
Then make sure that you have the right boxes chacked to sync. See:
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Have you successfuly synced from that iTunes library before? -
When i connect my iphone to my imac, itunes opens but my itunes is not there. My wife has recently added herself to the computer
and her itunes appears but i cannot find my itunes?Not really! Anyhow, what do you want to achieve. The only things you can access in your iPad outside of using iTunes are photos and videos. [Locate the iPad as any other external device through Windows Eplorer or Finder and dig through the folders.]
You are fortunate that iTunes opens when you connect the iPad since many other users have difficulty in achieving this. It is from there that you can manage what you want synced to the iPad. -
My security questions aswer neld to be reset bye emaill but wont work help me pris
my security question aswer neld to be reset bye email but wont work help me
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
my iphone 4s is stuck on lock screen it will not respond to my finger to slide it open but it responds to my finger when itouch the on screen home button ......
Hello samayaa,
Thanks for using Apple Support Communities.
Have you tried either restarting or resetting your iPhone? If not please do so by following the directions in the article below.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Take care,
Alex H.
Maybe you are looking for
-
How do I handle NULL returns from prepared statement?
Thanks in advance to all those who respond. As a beginner with Java/JSP/JDBC, I need all the help I can get! Here's the problem... I'm using a prepared statement in JSP to query a MySQL database. If there is a value to return, everything works proper
-
Export to PDF, Excel, Excel (Data Only) formatting issues
Hi Community I have a report that consists of 5 subreports. Out of the 5 subreports, 3 of them have a similar format whereas the other 2 are different. Iu2019m currently facing an issue whereby the exports to excel works fine, but excel (data only) h
-
Hi In RichClient 4.0 SP5 FP11 I sometimes change something in report but from sql query level (Use custom query script) and after that I push V'alidate' button. I noticed that in some universe it works very quickly, and the in others very slowly (som
-
CFFILE - uploading power point - ppt and pptx
Hi, How can I update the mime types in my cffile to reflect office 2007 documents. This code not longer accepts power point: application/vnd.ms-powerpoint. Thanks!
-
Reason code entry in BAPI_GOODSMVT_CANCEL
Hi Experts, I am need of canceling GR for a material document. When I accomplish this using BAPI_GOODSMVT_CANCEL, it is asking for reason code entry. But there is no provision in this BAPI for reason code entry. Please advise to proceed further. Than