ITune reinstall issue with Windows Vista

Because of a malware issue I was recently forced to remove, among all the others, my iTunes program from my computer (Dell Studio 1535 using Windows Vista Home Premium Service [OEM] Pack 2). A few days ago I went to the Apple site and downloaded the iTune64 setup application. When I click on the app it starts to install properly but all of a sudden I receive a popup saying: “The Windows Installer Service could not be accessed. This canoccur if you are running Windows in safe node, or if the Windows Installer isnot correctly installed. Contact your support personnel for assistance.” I am not running this setup in "Safe Mode." After numerous internet searches, fix attempts and discussions with individuals in India I’m still having this issue. Could anyone offer any suggestions? BTW, this WILL be the LAST Windows base computer I will EVER own. In the meantime, I need my iTunes back.

Hi,
Apple has released the 2.2 driver update for BootCamp.
http://support.apple.com/kb/DL967
It should address the difficulties with the 24" iMac.
regards
Stefan

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Itunes 8 - issues with Windows Vista

I have recently bought a new laptop with windows vista home basic. Downloaded Itunes 8 and installed it ok, but when i go to start itunes, it starts in a minimised screen and I can't see the any of the buttons along the top (file, edit etc..). When the screen is maximised, the appearance is ok. But there is a problem with language in the play-lists - the playlist titles are in another language (Looks like Swedish or Finnish).
I've checked all the language settings in itunes and in the operating system too and they are all set to English. Has anyone come accross this problem before? Is this a known issue with Itunes/Vista?

I am having the same problem regarding the playlist languages, as well as other aspects. For example, my library name under preferences is not in English. Have you resolved the issue? I have checked all of my itunes and computer language settings and they are all set to English. I even changed my computer settings from Canada to US so that they are all the same.

Help installing itunes on laptop with Windows Vista.

I have a laptop with Windows Vista. I've tried to download iTunes but I keep getting a message that says "There is a problem with this Windows Installer package. A program required for his install to complete could not be run. Contact your support personel or package vendor." I read a thread that suggested removing all Apple components then restarting. I was unable to remove Apple Software Update. All other components were removed fine. Someone please help. Thanks.

This forum is for troublshooting compatibility issues between Macs and Windows, not iTunes.
Please post your question in the iTunes discussions:
http://discussions.apple.com/category.jspa?categoryID=150

When installing itunes on PC with Windows Vista, the itunes program "took over" all of my desktop icons.

When installing itunes of my PC with Windows Vista, the itunes program "took over" all of my desktop icons. How can I install it so it doesn't do that? Thanks!

You can force Vista to rebuild the desktop icons by changing your monitor's color depth momentarily. In the display properties, change to 16-bit color. Then change back to 32-bit.

Itunes not working with windows vista

Downloaded latest iTunes to laptop running Windows Vista... After install, the program won't launch. You get an error message stating iTunes is shutting down and then get a Windows error message.

and the error messages would be....

Strange Issue with windows Vista

Hello Friends,
My user is not able to connect Cisco 5400 with windows vista while the same user is able to connect via windows XP.Dialer settings for both the windows are same .I am using windows dialer for both windows.I am using PAP authentication protocol
below are the logs on cisco AS 5400 when its not connecting
ul 4 09:01:46 UTC: As2/01 LCP: ACFC (0x0802)
Jul 4 09:01:46 UTC: As2/01 LCP: State is Open
Jul 4 09:01:46 UTC: As2/01 PPP: Phase is AUTHENTICATING, by this end
Jul 4 09:01:47 UTC: As2/01 LCP: I IDENTIFY [Open] id 2 len 18 magic 0x0BC0640B MSRASV5.20
Jul 4 09:01:47 UTC: As2/01 LCP: I IDENTIFY [Open] id 3 len 24 magic 0x0BC0640B MSRAS-0-IMRAN-PC
Jul 4 09:01:47 UTC: As2/01 PAP: I UNKNOWN(12) id 3 len 24As2/01 PAP: Code 12 not expected or invalid <<<<<<<<<<<<<<
Jul 4 09:01:48 UTC: As2/01 PAP: I UNKNOWN(12) id 3 len 24As2/01 PAP: Code 12 not expected or invalid
Jul 4 09:01:50 UTC: As2/01 PAP: I UNKNOWN(12) id 3 len 24As2/01 PAP: Code 12 not expected or invalid
Jul 4 09:01:52 UTC: As2/01 PAP: I UNKNOWN(12) id 3 len 24As2/01 PAP: Code 12 not expected or invalid
Jul 4 09:01:54 UTC: As2/01 PAP: I UNKNOWN(12) id 3 len 24As2/01 PAP: Code 12 not expected or invalid
Jul 4 09:01:56 UTC: As2/01 PAP: I UNKNOWN(12) id 3 len 24As2/01 PAP: Code 12 not expected or invalid
Jul 4 09:01:56 UTC: As2/01 AUTH: Timeout 1
Jul 4 09:01:58 UTC: As2/01 PAP: I UNKNOWN(12) id 3 len 24As2/01 PAP: Code 12 not expected or invalid
Jul 4 09:02:02 UTC: As2/01 PAP: I UNKNOWN(12) id 3 len 24As2/01 PAP: Code 12 not expected or invalid
Jul 4 09:02:04 UTC: As2/01 PAP: I UNKNOWN(12) id 3 len 24As2/01 PAP: Code 12 not expected or invalid
Thanks in Advance for help
Regards
Tarun

Should it be an ACS appliance, please do the following:
1. Set logging level to full:
System Configuration > Service Control > Services Log File
Configuration: Level of detail = FULL
2. Reproduce the problem
3. Note the time-stamp from the problem-reproduction
4. Collect Package.cab:
System Configuration > Support > Click on: "Run Support Now"
--> This will prompt you after a while to download Package.cab to your
local machine.
5. Upload Package.cab to SR notes along with the time-stamp of the
reproduction (step-3 above).

ITunes video crash with Windows Vista

Does any one know an alternative to playing movies/tv shows purchased through iTunes on Quicktime? Quicktime crashes Vista right now, but is embedded with iTunes. Any was to play the media on something else?
AMD Athlon 64 X2 Dual Core Processor 3800+ 2.01 GHz w/ 2Gigs RAM Windows Vista 80 Gig Video iPod

I have the nVidia nForce controller mentioned in the knowledge base article in my new laptop...and of course I'm having that issue. HP wasn't able to resolve the issue, but they did say that they had reports of that issue on an Intel based SATA controllers also. I haven't tried external hard drives yet, but CD's, USB keys, etc. (basically anything that isn't an SATA hardrive) all seem to work fine so you may just want to find an external something large enough for your video files and put them there till someone figures out what's happening. It's somewhat annoying as it means one more thing to carry around if your portable like I am, but the iTunes library doesn't care where the file is so long as it knows where to look for it and it could be worse. As an example, I haven't taken my own advise and I'm using a 1GB USB key for 1hr TV show episodes that average 503MB...you do the math on that one.

ITunes 12 incompatible with Windows Vista Data Execution Prevention

I just did a clean install of iTunes 12.0.1 after removing 11.4 and other components as described in Troubleshooting issues with iTunes for Windows updates. I'm running Vista Home Premium 32-bit SP2 with 3 GB RAM. Soon after closing the iTunes GUI, I get a Data Execution Prevention notification:
I have already tested with every DEP setting except AlwaysOff, which would globally disable an important Windows security feature and is therefore not to be recommended. The problem is apparently a Buffer Overflow Exception. Here are the details from one instance:
Product
iTunes
Problem
Stopped working
Date
10/16/2014 7:37 PM
Status
Report Sent
Problem signature
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 12.0.1.26
Application Timestamp: 543e558b
Fault Module Name: StackHash_d697
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 105059cc
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: d697
Additional Information 2: 2bd40df4cf0a606a4574668730104c34
Additional Information 3: d700
Additional Information 4: cb2d139a5bee9dfc5c0d03df08159e62
Extra information about the problem
Bucket ID: 50
This is actually not a new problem. As an experienced user of 32-bit Vista, I would have to say that the last compatible iTunes version was 11.1.5. See also Windows Vista problem reports after latest Itunes 11.2 update.

I have been getting a "Vista Data Execution Prevention" error message whenever I closed iTunes for months now, and after reading through a few forums, I have found a solution that works. Long story short:
1) Start iTunes
2) Open the Windows Task Manager
3) Go to the "Proccess" Tab
4) Find "AppleMobileDeviceHelper.exe *32" and right click on it.
5) Select "Properties" from the drop down menu
6) Go to the "Compatibility" Tab
7) Check the Box next to "Run this program in compatibility mode for:"
8) If "Windows XP (Service Pack 2)" is not in the field below, click on the down arrow and select said option.
9) Click on "OK" to close the window.
10) Close the iTunes application
11) Reopen the iTunes application
12) Close the iTunes application again.
At this point you should not see anymore "Vista Data Execution Prevention" error messages when you close iTunes!
P.S. If you want to go back and de-select running "AppleMobileDeviceHelper.exe *32" in Windows XP Compatibility mode, you can. Though this part is totally optional. The next time you close iTunes, you will get one last "Vista Data Execution Prevention" error message, but don't worry, it will be the last one. Try opening iTunes again and then closing it, and TaDa, no more error messages. I don't know why running AppleMobileDeviceHelper.exe *32 in compatibility mode JUST ONCE solves the problem, but it worked for me.
Happy new year \o/

ITunes sync issues with Windows 7 64k Bit

I am beyond frustrated! I have attempted for the past 3 days straight to figure out why iTunes keeps having syncing issues with all my devices- Nano 8GB, Touch 8GB, iPhone 3G 8GB. When I first connected the devices for the first time iTunes froze up and I had to hard boot. I then had to "restore" the devices as they were messed up. Since then I have had syncing issues. It says it is syncing but then it stops and freezes before it is finished and is unresponsive requiring me to end the program. Then my computer does not recognize the iPod is connected so I have to reboot my computer and it all starts over again. I'm not trying to sync a million song, 600 songs less than 2Gig.
Called Apple, they had me uninstall iTunes 9 and reload it. That did not fix the problem. Called back and they told me to go to the Apple store and have them check my devices (they did not as they said they were pretty sure it was not iTunes or my devices) that it was probably Windows 7. MS points the finger at iTunes 9, Apple points the finger at Windows 7... all the while me (the customer) has no resolution. I don't care what the issue is... I would just like to figure out how to fix it (if it's my computer fine...I'll take it in to have it fixed) but I just cant get anyone to help figure out what/where the issue is.
I have tried many of the "tricks" that are posted when you google the issue.. ie reinstall drivers etc. The "Genius" at the Apple store searchd and found something that said it might be my motherboard needing an updated driver (I updated that and nothing changed).
Would REALLY appreciate it if someone could help
Thanks!

Hi,
Does your PC have a NVIDIA USB Enhanced Host Controller Interface (EHCI) chipset?
If it does, you may want to try the Microsoft hotfix available here: http://support.microsoft.com/kb/976972.
If not, try the general USB troubleshooting tips in this article: http://support.apple.com/kb/TS1286
-Jason

HT201413 iTunes Reinstall - Issue with starting "Apple Mobile Device" service

the latest itunes update did not install successfully. i was not able to start itunes thereafter. i went through the various suggested steps, including uninstall/reinstall. now i get error that "Apple Mobile Device" service cannot be started. any suggestions please?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

ITunes 12 incompatible with Windows Vista Data Execution Prevention FIX

I have been getting a "Vista Data
Execution Prevention" error message whenever I closed iTunes for months
now, and after reading through a few forums, I have found a solution
that works. It only takes two minutes. Long story short:
1) Start iTunes
2) Open the Windows Task Manager
3) Go to the "Proccess" Tab
4) Find "AppleMobileDeviceHelper.exe *32" and right click on it.
5) Select "Properties" from the drop down menu
6) Go to the "Compatibility" Tab
7) Check the Box next to "Run this program in compatibility mode for:"
8) If "Windows XP (Service Pack 2)" is not in the field below, click on the down arrow and select said option.
9) Click on "OK" to close the window.
10) Close the iTunes application
11) Reopen the iTunes application
12) Close the iTunes application again.
At this point you should not see anymore "Vista Data Execution Prevention" error messages when you close iTunes!
P.S.
If you want to go back and de-select running
"AppleMobileDeviceHelper.exe *32" in Windows XP Compatibility mode, you
can. Though this part is totally optional. The next time you close
iTunes, you will get one last "Vista Data Execution Prevention" error
message, but don't worry, it will be the last one. Try opening iTunes
again and then closing it, and TaDa, no more error messages. I don't
know why running AppleMobileDeviceHelper.exe *32 in compatibility mode
JUST ONCE solves the problem, but it worked for me.
Happy new year \o/

Welcome tocguy. If I may ask you a question: How much memory does your Vista x64 PC have? I have 3 GB, which is the maximum that 32-bit Vista can recognize, but I seem to recall that 64-bit Vista can utilize much more than that, and wonder if that might be why 64-bit users are scarce in the 11.2 thread.
I have now also done a truly clean reinstall, deleting Apple folders in ProgramData and each user account's AppData folder, and even the iTunes folders in each user's Music folder. Of course I moved my iTunes Media folder to a safe location first, and one iTunes Library backup file suitable for version 11.1.5. I also cleaned the registry. The most I can say is that I sometimes don't get a BEX upon closing iTunes now, but usually I do. I deselected one default setting during installation, "Use iTunes as the default player for audio files." (If an audio file can be opened by Media Player 11, why would I want to open it in a program that gives me a BEX nearly every time I use it? Too bad my AAC files purchased at iTunes Store can't be opened by WMP, but I certainly won't be buying any more of those now.) My advice to other Vista users: Don't waste your time reinstalling, it won't solve the DEP problem.
Ran the Program Compatibility Wizard to run iTunes in XP SP2 compatibility mode, but abandoned that idea after the first BEX.
Thought I was onto something when I tried the registry fix at http://blogs.technet.com/b/askperf/archive/2008/06/17/to-dep-or-not-to-dep.aspx. Johnny DEP thought he was so slick when he saw iTunes listed as an exception in his DEP tab, but there was one minor problem (yes I did reboot):
Oh well, it's probably a bad idea to allow buffer overruns anyway. The fact that this didn't work causes me to think that Enhanced Mitigation Experience Toolkit or Application Compatibility Toolkit would also be a waste of time. Vista users who wish to avoid BEX errors can either downgrade their iTunes (free) or upgrade their Windows (not free).

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I setup an AirPort Extreme network, with a shared USB Drive and so far I've only found one issue.
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Here's a little more information regarding the issue:
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Is there a compatibility issue between the Airport Extreme Base Station and Windows Vista? I realize that the base station works on XP based PCs but not sure why it could not work on a Vista machine. Any help anyone can offer would be greatly appreciated.
MacBook Pro Mac OS X (10.4.6) 1.83Ghz Intel Core Duo

Upon further review I determined the flaw with my earlier attempts to set up the airport exterme base station with my winodws vista desktop pc. I realized that I should not use a WEP key but rather a WPA key since the wireless adpater connected to my desktop is a wireless G enabled adapter that can handles WPA and WPA2 security.
Therefore, no issues with Vista and the airport extreme base station. Works great.
MacBook Pro Mac OS X (10.4.6) 1.83Ghz Intel Core Duo

Dynamic ARP inspection rate limit issues with Windows Vista Systems

Good Day to everybody.
I had implemented DHCP Snooping & Dynamic ARP inspection feature to mitigate ARP spoofing attacks to one of customer location where we have mix of Windows vista & XP systems. By default DAI feature rate limit ARP packets on un-trusted ports to 15 Packets per second. With this value I was facing some issue to access file shares where port will go in error-disabled state due to ARP broadcast from system was crossing 15 PPS limit of DAI. For the same, I had increased the DAI limit to 64 & after that we had not facing this problem from windows XP systems, but windows vista systems are still giving problem. Also this probem is very random in nature & not all the windows Vista system will face same issue even though they are accessing same file share & are configured with same DAI rate limit.
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Hello bensyseng,
check out this thread.
As topmahof said already it could correlate with a wrong Intel driver.
Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
Please insert your type, model (not S/N) number and used OS in your posts.
I´m a volunteer here using New X1 Carbon, ThinkPad Yoga, Yoga 11s, Yoga 13, T430s,T510, X220t, IdeaCentre B540.
TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
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ATI driver installation issue with Windows Vista on Boot Camp (new iMac)

I've just purchased a new 20" iMac with Core 2 Duo 2.4GHz.
Then I installed Windows Vista Ultimate on a Boot Camp partition.
Vista installation was eventless and worked nicely.
Now the problem has begun...
I downloaded the latest ATI graphic card driver (Catalyst 7.7 for Vista 32) from the ATI website. The Catalyst software did not recognize the graphic card and installed nothing. I still have generic Microsoft standard VGA video adapter, which keeps me from playing any recent 3D games...
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Message was edited by: Giraku

Hi and welcome to Discussions,
I still have to find a verification for this, but:
Aplle has up to now always used the Mobility versions of the ATI and NVIDIA graphics chips in the iMacs and MacBooks, MacBooks Pro.
I assume that the in the new imacs, they are also using the Mobility version of the Radeon 2400/2600.
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Sorry to say, but it seems you have to wait for a new BootCamp version which you include Driver support of the new iMacs.
Sorry
Stefan

ITune reinstall issue with Windows Vista

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