ITune's is telling the pairing record is missing and it can't connect to my ipod, what should I do?
I've got an ipod touch.. and i just bought a bunch of new songs and my ipod prompted me to set up my ipod so that it would automatically sync the new songs through wifi. I hadn't a clue what it was talking about so I hooked it up to my computer to sync it and itunes came up with an error saying that it was unable to connect to my ipod due to the fact that it couldn't find it's pairing record. Any idea's as to what I should do?
Ps. It's for windows 7.
You need to buy and install a Mac OS X 10.6 DVD, and then run the 10.6.8 combo updater.
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I get a message that say: ITunes could not connect to IPhone *** because the pairing record is missing" I never saw this before anyone know about this??
Do you still get that one if you restart the PC and try to connect again?
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TS3212 iTunes can't connect with iPhone because the pairing record is missing
I have been having a lot of trouble with iTunes on Windows XP. I have had to completely uninstall iTunes, QuickTime, iPod, Apple Mobile Support, Apple Application Support, etc. and reinstall iTunes several times just to get to this point: now when I connect my iPhone using USB, I get the error message:
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On your iPad and iPod touch tap Settings > Store
Make sure Music is switched On under Automatic Downloads.
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#1
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
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- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
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Apple Retail Store - Genius Bar
#1.1 n/a because the errror message overrides it
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#3 iOS: Device not recognized in iTunes for Mac OS X
But could be caused by #1
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iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
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First #7 See #6
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Hi emzigal,
Thank you for using Apple Support Communities.
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TS4062 the pairing record is missing
I cannot sync my Ipod because I get the message" the pairing record is missing
If you run into this just click the "x" to the right of the t bar where the syncing info is displayed and let the sync stop.
Once the iPad is sync to iTunes never use "eject" because al that does is dismount the iPad from iTunes.
Once you click the x to stop the sync you can make your changes and then in the bottom right corner click sync to start the sync again.
If your low on space on the iPad, you can keep all your data on your computer and just sync what you want to the iPad and move that around as needed before you sync. -
I am connected to my VPN but it will not connect to the server. Why? And how can I connect?
Hello,
I have connected to my university's VPN. I went through the 'system preferences', 'network' scenario without a glitch. Connection worked perfectly. My menu bar assures me I am connected to the VPN.
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Ther server may not exist or is unavailble at this time. Check the server name or IP address, check your network connection and then try again.'
I try again but this time with the server name, then I make sure my wifi IP address and VPN IP address are sufficiently different. Same error message. And the VPN is definitely connected. And my wifi definitely works.
What am I doing wrong/ missing out?
Thank you for your help in advance,
MelI'm having the exact same issue. I'm connected to the VPN, but I can't mount or otherwise connect to the shared drive. Did you ever resolve this?
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ITunes could not connect to the iPad "iPad" because the pairing record is missing.
what does this mean and how do I fix it?
I unplugged the iPad, and realized it was no longer bricked (didn't mention that but the failed 5.0 update bricked it, hence the restore attempt). Once unplugged, it was in setup mode for iOS5.0. I went ahead and humored the process, and it prompted if I wanted to restore once setup. We'll see how it goes, but right now it's going through the "Restoring iPad from backup".
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Any ideas?
I had this same problem with my new MBP 15", but only with the USB port on the left side. The USB port on the right side worked fine. Perhaps the ports on the left don't have enough signal energy for the iPhone.
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I'm desesperated!!
iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
Help me please its so annoying. I have lion os and up to date itunes.
thanks for whoever can help!still does not work.
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The album is nowhere to be found on my laptop or phone. I have tried everything. When I go onto iTunes it says I have purchased it, but it says nowhere to download it again.
hello nthis happened to me write to contact us support explain what you and like they did with me they will check your purchase against there records theyl either refund you or send you the link to redownload
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