ITune Store can't show purchased item after iOS 7.1.1 Update

After my iPad Air got restored to factory iOS 7.1 from the Apple Store, I restored my content which is 25GB of books pdf apps and videos.  Then got the news that iOS 7.1.1 is out and fixed some issues, I thought maybe fixed the Videos App problem, so I updated my iOS to 7.1.1 over wifi no with problem.  Then I tried to check the purchased item in iTune Store but came out blank.  From the heading "Purchased" and below up to the lower visible icon, it is blank.  Tried reboot, power off, sign out in, close all app, etc.   The only thing left is the famous factory restore, which i'm not ready to do.  The Apps Store is fine, i can see my purchased apps.

I went to Apple Store and hooked up to their WiFi, now I see my purchased item in the iTune Store.

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    The article below may be able to help you with this.
    Click on the link to see more details and screenshots.
    You can download your purchases directly to your computer.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    Cheers,
    - Judy

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