ITune sync is not well designed on PC for basic users

Hi,
I don't have a iPhone, I'm the guy people call when they have computer problems.
One of this person have lost all is iPhone contacts and agenda. He tried to sync with Outlook but did it the wrong way, replacing empty Outlook contact and agenda on the iPhone. Before this error, the sync worked well, but the problem is the way sync is done you can't recover from this bad manipulation.
Apple, you should do it this way:
- When user connect the iPhone, a wizard appear and ask if you want to sync, backup or restore the phone. Basic users never use right buttons. Advanced user can disable the Wizard.
- When backup is chosen the wizard ask where to save the zip file. Default directory should be My Documents\iPhone and default name iPhonebackup_YYYYMMDDHHMMSS.zip. Application Data is not a good choice because it's never backup apps default selection and it's hidden.
- When restore is chosen, user pick the zip file, confirm everything will be erased, and go.
This way, people should have correct iPhone backup because the wizard help them to think about it.
Cheer,
Remi

You are NOT addressing Apple here. This is a user forum.
If you are compelled to tell Apple how to design their products you can leave feedback at:
http://www.apple.com/feedback

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Process:         uCalendarX [750]
Path:            /Applications/uCalendarX 3.2.3/uCalendarX 3-2-3.app/Contents/MacOS/uCalendarX
Identifier:      com.riuz.ucalendarx
Version:         3.2.3 (3.2.3)
Code Type:       X86 (Native)
Parent Process: launchd [289]
Date/Time:       2012-02-20 00:38:48.931 -0500
OS Version:      Mac OS X 10.7.3 (11D50b)
Report Version: 9
Interval Since Last Report:          2463 sec
Crashes Since Last Report:           3
Per-App Interval Since Last Report: 30 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      0CA8DA26-8927-4AC3-B35F-3B2E9FD65A8E
Crashed Thread: 4
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000008bcc45ab
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Thread creation by external task.
VM Regions Near 0x8bcc45ab:
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-->
     __TEXT                 000000008fe52000-000000008fe85000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
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objc[750]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
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1   libFontParser.dylib               0x9cc5b403 TFileDescriptorContext::TFileDescriptorContext(char const*) + 77
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22 com.apple.CoreText                0x90e19b9d CTLineCreateWithAttributedString + 47
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24 com.apple.HIToolbox               0x963d2a9a TCoreTextEngine::Layout(THIThemeTextInfo*, float, float, TextLayoutType) + 64
25 com.apple.HIToolbox               0x963ad2c9 TCoreTextEngine::VerifyLayout(THIThemeTextInfo*, float, float, LayoutIntent) + 309
26 com.apple.HIToolbox               0x96410b0a TCoreTextEngine::GetThemeTextDimensions(float, THIThemeTextInfo*, float*, float*, float*) + 54
27 com.apple.HIToolbox               0x9640fc51 DataEngine::GetTextDimensions(void const*, float, HIThemeTextInfo*, float*, float*, float*) + 283
28 com.apple.HIToolbox               0x963d1fc5 HIThemeGetTextDimensions + 187
29 com.apple.HIToolbox               0x963d1ca3 HIMenuBarView::MeasureMenuTitle(MenuData*, unsigned char, float*, int, unsigned char*) + 451
30 com.apple.HIToolbox               0x963d1a49 HIMenuBarView::MeasureAppMenus() + 261
31 com.apple.HIToolbox               0x963abb5d HIMenuBarView::EnsureBarLayout() + 489
32 com.apple.HIToolbox               0x963ab152 HIMenuBarView::DrawSelf(short, __HIShape const*, CGContext*) + 520
33 com.apple.HIToolbox               0x963aac22 HIView::DrawCacheOrSelf(short, __HIShape const*, CGContext*) + 86
34 com.apple.HIToolbox               0x963aaa42 HIView::SendDraw(short, OpaqueGrafPtr*, __HIShape const*, CGContext*) + 124
35 com.apple.HIToolbox               0x964395c7 HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 755
36 com.apple.HIToolbox               0x964398b9 HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 1509
37 com.apple.HIToolbox               0x9643a86b HIView::DrawComposited(short, OpaqueGrafPtr*, __HIShape const*, unsigned long, HIView*, CGContext*) + 1227
38 com.apple.HIToolbox               0x9643a9b3 HIView::Draw(short, OpaqueGrafPtr*, unsigned long) + 81
39 com.apple.HIToolbox               0x9643ad7b HIView::Render(unsigned long, CGContext*) + 45
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51 com.apple.AppKit                  0x0043d261 NSApplicationMain + 1054
52 com.riuz.ucalendarx               0x00001eea _start + 216
53 com.riuz.ucalendarx               0x00001e11 start + 4

Thanks for thinking about my problem. I've already experimented with creating a new user, a co-administrator. The programs don't crash when that account is running, just as they don't crash when the guest-user's account runs. So it seems that the problem is limited to the default user's account, which is the one that was running when I installed the updates to the OS and the firmware. Another clue is that the programs that crash as soon as they are launched are *probably* the ones that were open at that time in that account. Yet deleting Saved Application States does not keep the programs from crashing when next launched.
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