Itune took money from my card for a purchase which i didnt authorise, how do i get to itunes support?
i tunes took money from my card today for a purchase that i didnt authorise, what do i do?, they dont have telephone support or email
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
Answering quickly, though, click the Support tab above and then "iTunes". There will be a support contact link on that page.
Regards.
Similar Messages
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I have purchased Line Sticker App, iTunes already took money from credit card $2.49 AUD. But I didn't get any and also nothing show on my Line purchased box.
If you've been charged for the item but not received it then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
i Was charged 9.85 about 6 times. I just wasn't my money back please help
No one here can help you. You need to contact iTunes support. http://www.apple.com/emea/support/itunes/contact.html
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HT201303 I've been billed for a purchase I didn't make how do I get my money back!
I've been charged for a purchase I didn't make ! How do I get my money back ?
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
If its not in your purchase history, you should report it to your credit card company instead. -
My ipod touch lost all its data due to my computer crashing and having to be rebooted.
This resulted in all software being wiped - including iTunes. Therefore, I lost all my music, apps etc on my library on the computer. I then synced my iPod into the computer which then updated the ipod software and then it cleared all my music.
However, I managed to find my music on the purchased list and was able to re download it.
Although, I'm aware that one album did not apper on the purchased playlist - I have an email to prove that I purchased this album however, it is not appearing to allow for me to download it.
I am pretty sure that this is not the only album but due to the amount of music I previously had on my iPod it is difficult to tell what is missing.
Is there anything I can do to get all my previous music back?
Is there anything I can do by contacting Apple to see if they can help?
Would greatly appreciate any help whatsoever! Just about pulling my hair out - due to no available phone calls until next thursday and NO email address to contact!Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though
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Why can't I redeem my gift card... only took money from my credit card
I redeemed my itunes gift card, shows the amount in my account, but still took money from my credit card account.
If what you paid for was any sort of gift, that's normal. If not, click here and request assistance.
(97363) -
I made a purchase in an app and the app didn't give me the purchase, but took money from my iTunes account. How do I get my money back?
Hi Epic Awesome16,
Thanks for visiting Apple Support Communities.
If you were charged for an In-App Purchase that you did not receive, first try reporting an issue with your purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Jeremy -
i had about $4 and i paid 99c twise for money in a game but it never gave it to me but still took money from my account oh and it said try (null) when i tryed to by money from the game again and it took money that time to.is it any way to get my money back or get the stuff i paid for?
Are you sure it took your money? If you log into your account in iTunes on a computer does it show in your Purchase History?
If yes the contact iTunes:
How to Get a Refund from the App Store -
question about app itune, it automatically charge money from my card on Apr/24th, but i have not buy any music or any apps on that day!! what's wrong ??
Please look at your E-Bill and click report a problem.
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How can I transfer money from gift cards into another itunes account?
I have money from gift cards that I want to transfer to my son's account, how can I do it?
Click here and ask the iTunes Store staff to put it back onto the card; they'll only do this if none of the balance has been spent.
(101421) -
I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont need it and i want to report a problem for this issue and able to get update my apps
Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
Hello,
I have an itunes gift card from the uk but i live in france and therefore have a french bank account. itunes won't let me redeem the money from the card because my itunes information is french. Can anyone help me?
Thanks,
DrewSorry, but you cannot use a UK iTunes card in any country other than the UK. Sell or give the card to someone in the UK and buy a French prepaid card.
Regards. -
does Apple deduct money from credit card when the package is prepared for shipment or when it ships?
Is there any practical difference between the two? I suspect they charge your card when it ships.
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HT3702 Somebody took money from my iTunes account!
Somebody took money from my iTunes account. They bought a trunk of
Diamonds the money was £69-99!
<Edited by Host>Remove the account number from your post. This forum can be read by the worl and they can see the number.
Same woth unit serial numbers, personal phone nmubers and e-mails, etc. -
Somebody took money from my iTunes account £69-99
Somebody took money from my iTunes account £69-99 date was 12-12-2012
The name of hay day.trunk of diamond
Re 145041410817
Order mgym28z6h6Change immediately your password.
Then follow this link http://www.apple.com/support/contact/
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