ITune U Course Manager Error Message

I am trying to update my course info by adding a picture and editing the course description. When I click on save I always get the error message:
Courese Manager has encountered an error.
Then I have to reload the course manager which means my changes weren't applied. Any ideas how to get around this?
I have the latest OS. One thing I am wondering about is if having Microsoft Silverlight on my computer might be affecting this? I need this for a brief time for work so I can dump it in a couple weeks.

we have the same problem! Why they do not share information about this! Have been looking all day for more information.

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ITunes spontaneously closes - no error message

I've just started having recent - but consistent - problems on my WinXP system. iTunes runs, and can see my iPod Touch. I want to add video files to it. So I select File > Add Folder to Library. I navigate to the folder containing my videos. I click OK, and iTunes closes. No error message; it just closes.
I try a similar procedure with File > Add File to Library, and the same thing happens. As soon as I specify the file, iTunes closes, with no error message.
Here's a list of what I've tried so far:
1) Rebooted system
2) Reviewed the Event Manager logs (eventvwr.msc) - no crash was listed
3) Repaired iTunes installation
4) Uninstalled QuickTime and iTunes, reinstalled
5) Deleted:
C:\Documents and Settings\(name)\Application Data\Apple Computer\iTunes
C:\Documents and Settings\(name)\Local Settings\Application Data\Apple Computer\iTunes
C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\SC Info
... and ran iTunes.
No luck so far, and as far as I know, there is no other way for me to get files from my computer to my iPod. Can anyone suggest other solutions?
Many, many thanks.

Ok... I called Apple Support. and they were more helpful than I expected. There are several things I don't like about Apple, but let it go on the record that their customer support was excellent.
The gentleman to whom I spoke (Case# 132295246) suggested that I try accessing my OS using an alternate user. My single-user system didn't have any other users, so I quickly created one (Control Panel > User Accounts). Once I was logged in as the new user, not only did the QuickTime player load, but iTunes worked perfectly.
On the tech's suggestion, I agreed to compare the service lists between the two accounts (I didn't make him stay on the phone for this). Unfortunately, they were identical. So I turned my attention to the system tray (in the bottom right-hand corner), and noticed the ATI Tray Tools icon. I exited the app, and suddenly everything worked.
Ok, we have an easy workaround, but we can do better. Any technically-oriented PC user with an ATI card isn't going to want to give up ATI Tray Tools - it's a wonderful piece of software. Fortunately, the program allows one to define exclusions that can be applied to ANY file that conflicts.
So for Apple's benefit, I hope this gets added to the knowledge base:
Problem:
iTunes spontaneously closes during use, no error message.
Diagnosis measure:
The problem is resolved when logging into WinXP as a newly-created user.
The user has an ATI Video Card
The user is running ATI Tray Tools
Resolution 1:
Close the ATI Tray Tools application before running iTunes.
======================
Resolution 2:
Add iTunes to the ATI Tray Tools exclusion list:
1) While ATI Tray Tools is running, right-click the ATI Tray Tools icon in the system tray.
2) Select Hardware
3) Select Auto-Overclocking
4) Click the Exclude tab
5) Add the following programs to the list:
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\QuickTimePlayer.exe
6) Click OK
=====================
Additional note: If you have any other programs that will not run (no error messages), locate the executable, and add it to the exclusion list. I was able to solve my Java problems by adding the necessary executables from the C:\Program Files\Java\jre6\bin folder.

When trying to launch ITunes I get an error message saying that application fail to start because MSVCR80.dll file not found. Reinstalling app may fix problem.

When trying to launch ITunes I get an error message saying that application fail to start because MSVCR80.dll file not found. Reinstalling app may fix problem.

I've just (finally) managed to fix this problem today. I checked the Apple Support forums, and it seems a lot of people are having the same problem.
I rang the Apple Support line, and the very helpful man (thanks Alan!) talked me through it stage by stage. If you go to the following page on the internet: http://support.apple.com/kb/TS5376 it takes you through the process. WARNING - it takes a little time!
Basically, the first thing you have to do is go to your Program Files and double click on your iTunes folder. There'll be a number of files with the suffix .dll - you need to move all the .dll files from that folder to your desktop - you can simply click and drag them on the desktop..
Next, uninstall iTunes - go to Control Panel / Add/Rempve Programs and when the list comes up remove iTunes. This will take a few minutes... Then reboot your computer.
Next, go back to Control Panel / Add Remove and Remove - IN THIS ORDER -
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot again!
Next, check in your Program Files that the iTunes folder is completely gone - if it has, great: if it hasn't, right-click on the folder and press Shift and Delete - it will say "Are you sure you want to completely remove the folder "iTunes"? Click on "Yes".
Reboot!
Then go to the iTunes download page and voila! It should download iTunes without any problems... well it did for me.... Good luck!

Problems with accessing iTunes U course manager

I'm trying to access iTunes U course manager but when I attempt to do so, I get a message that my safari needs to be updated. However, I already am completely up to date .....I need direction here.

we have the same problem! Why they do not share information about this! Have been looking all day for more information.

ITunes u course manager log in

I am unable to log into iTunes u course manager on ipad3. I get a message that my browser is not supported but I am using safari

You are welcome, WonderProfessor.
Updating iTunes may not be the reason at all. It could very well be the Support Team has fixed the problem, which i think is the case.
Also, I learned i should report EACH problem to iTunes U Support Team using its Report Form:
https://ssl.apple.com/support/itunes-u/public-site-manager/contact.html
I used the Report Form a couple of months ago to report a different problem. One tech support person responsded and I have been emailing to that individual via email about a few more issues since then. This, however, is NOT a good practice. Reporting each problem using the report form will help the iTunes Support Team to prioritize the work based on urgency.
Anyway, I am releaved it is working now. Thank you. And thanks to the iTunes U Support Team and iTunes U Editors.
Q. Wang

Which apple id's countries are allowed to access the itunes u course manager?

If I try to access the ITunes U Course Manager I get a message about my country apple id is not allowed. Which countries are?

Hello patrizio_p
Check out the article below to see what content is available for different countries. If you are able to get iTunes U in your countries you should be able to access the iTunes U Course Manager.
iTunes Store: Which types of items can I buy in my country?
http://support.apple.com/kb/ts3599
Regards,
-Norm G.

HT4623 When I plug my ipad to itunes i get the error message that it is not supported and I have to go to itunes and get itunes re-installed? i never had this problem before. if i do this will i loose all my files, music, etc?

When I plug me ipad to itunes i get the error message that it is not supported and that i have to go to itunes and get "itunes installer" and re-install. if i do this will i loose my files and music?

No, you should not lose anything.

Tying to install itunes and I get error message "This file does not have a program associated with it for performing this action. Please install a program, or if one is already installed, create an association in the Default Programs control panel. Help

am tTying to install itunes and I get error message "This file does not have a program associated with it for performing this action. Please install a program, or if one is already installed, create an association in the Default Programs control panel. Can anyone help me?

Hi,
Here is a similar thread for your reference:
There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default programs control panel
http://social.technet.microsoft.com/Forums/en/w7itproappcompat/thread/036e3cf6-bff7-4ef2-bd0a-555cd2399ad4
Hope this helps
Vincent Wang
TechNet Community Support

I'm trying to make a cd from my itunes. I get error message "cannot be used because it is not recognized.

I'm trying to make a cd from my itunes. I get error message "cannot be used because it is not recognized.

I just figured it out. All I had to do was close out of iTunes then restart.

I cannot install or uninstall itunes. I get error message 2324?????

I cannot install or uninstall itunes. I get error message 2324?????

You might need to run the Windows installer cleanup utility....start the troubleshooter for assistance at the following link: http://support.microsoft.com/kb/2438651/

I can't update itunes. I get error message can't find "itunes.msi". What can I do?

What can I do to download updated itunes. I get error message can't locate "itunes.msi." folder.

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

When I try to install iTunes on my Windows computer I get an error message, "Apple Mobile Device failed to start". After an incomplete installation when I try to open iTunes I get an error message, "MSVCR80.dll missing". I downloaded MSVCR80.dll.

When I open iTunes I get an error message "MSVCR80.DLL missing". I downloaded this .dll and installed in C:\Windows|System32. I then scanned my computer to fix registry errors.I uninstalled iTunes and reinstalled and got the following error message "Apple Mobile Device failed to start".

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

After installing the latest version of ITunes I get an error message that says this application has failed to start because MSVCR80.dll was not found. how do I get Itunes to start working again?

After installing the latest version of ITunes I get an error message that says this application has failed to start because MSVCR80.dll was not found. how do I get Itunes to start working again?

See... Unable to install or open > http://support.apple.com/kb/TS5376
Also See this User Tip by turingtest2
https://discussions.apple.com/docs/DOC-6562

ITunes won't open - error message

When I try and launch iTunes I get this error message: "The folder iTunes is on a locked disk or you do not have write permissions for this folder." I have since unistalled and reinstalled V 11. I have also been given admin rights to my machine. I have given myself full rights to this folder. It still won't open. Now I have unistallaed it again and reinstalled V. 10. Same error message. I ran the compaibility report and it say there is an incompatible device but doesn't say which one. Any ideas? I am on a Windows 7 Fujitsu laptop. I had no problems with it until I upgraded recently to V. 11.
Thanks for any help here.

iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues.
Hope this helps.

I cannot update or install updates on itunes. It says that the location for that file does not exist. I cant even uninstall itunes as the same error message comes up.

I cannot update or install updates on itunes. It says that the location for that file does not exist. I cant even uninstall itunes as the same error message comes up.

Hi vindog60,
Thank you for using Apple Support Communities.
To troubleshoot this issue where you get an installation error with iTunes on your Windows PC, please follow the steps in the article linked to below.
Issues installing iTunes for Windows - Apple Support
Cheers,
Alex H.

ITune U Course Manager Error Message

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