ITuneHelper crashing with BSOD on Windows 7
iTunesHelper.exe in crashing sometimes with BSOD on Windows 7 64 bit.
here is part of WinCrashReport :
Crash Report For iTunesHelper.exe
Created by using WinCrashReport
http://www.nirsoft.net/utils/application_crash_report.html
General Exception Information:
Operating System: Windows 7 Home Premium (6.1.7601)
Report Time: 05/01/2013 08:57:33
Process Filename: C:\Program Files (x86)\iTunes\iTunesHelper.exe
Process ID: 4236
Thread ID: 5432
Process Description: iTunesHelper
Process Version: 11.0.1.12
Process Company: Apple Inc.
Product Name: iTunes
Product Version: 11.0.1.12
Crash Address: 75CCC41F
Crash Address (Relative): KERNELBASE.dll!RaiseException+0x58
Exception Code: 406D1388
Exception Description:
Exception Parameter (1): 00001000
Exception Parameter (2): 72FF8914
Exception Parameter (3): 00001538
Exception Parameter (4): 00000000
Crash Code Bytes:
C9 C2 10 00 CC CC CC CC CC 8B FF 55 8B EC 56 8B
75 08 83 FE F4 72 18 83 FE F6 77 13 8D 45 08 50
6A 00 56 E8 DD 02 00 00 85 C0 74 03 8B 75 08 56
FF 15 34 10 CC 75 5E 85 C0 7C 05 33 C0 40 EB 08
Strings in the stack:
033DF414 77E14880 -> TCF
033DF454 72C6DE28 -> KERNEL32.DLL
033DF680 033DFAF8 -> Ui2
033DF868 72FF8914 -> com.apple.CFSocket.private
Call Stack (Method 1):
033DFD54 72F4E24C CoreFoundation.dll!CFDataGetBytes+0x60
033DFD68 00000018
033DFE3C 5D00015C
Call Stack (Method 2):
033DF85C 75CCC41F KERNELBASE.dll!RaiseException+0x58
033DFA28 77D43C94 ntdll.dll!RtlImageNtHeader+0xb10
033DFA2C 77D43CC3 ntdll.dll!RtlImageNtHeader+0xb3f
033DFAF4 77D871D5 ntdll.dll!WinSqmSetIfMaxDWORD+0x31
033DFAFC 77D3E38C ntdll.dll!RtlInitUnicodeString+0x164
033DFB70 77D3E023 ntdll.dll!RtlFreeHeap+0x7e
033DFB88 77D3E0F2 ntdll.dll!RtlAllocateHeap+0xac
033DFB90 75ED11E0 kernel32.dll!TlsGetValue
033DFBB0 76EA2E4D WS2_32.dll!htons+0xc2
033DFBC0 76EA6AD6 WS2_32.dll!__WSAFDIsSet+0x4c
033DFBD4 77D2F89C ntdll.dll!NtWaitForSingleObject
033DFBE8 77D2F8B1 ntdll.dll!NtWaitForSingleObject+0x15
033DFBEC 75166F0F mswsock.dll+0x6f0f
033DFC2C 75166D30 mswsock.dll+0x6d30
033DFCAC 77D2FE36 ntdll.dll!NtDuplicateObject+0x12
033DFCC0 75164200 mswsock.dll+0x4200
033DFCE8 7516432A mswsock.dll+0x432a
033DFD00 76EA2F7D WS2_32.dll!WahReferenceContextByHandle+0x5d
033DFD08 75182F27 mswsock.dll!s_perror+0x1343
033DFD18 76EA6A28 WS2_32.dll!select+0x9f
033DFD58 72F4E24C CoreFoundation.dll!CFDataGetBytes+0x60
033DFD88 76EC3912 WS2_32.dll!WahWriteLSPEvent+0x2ad
033DFD98 72F7560B CoreFoundation.dll!CFSocketGetDefaultNameRegistryPortNumber+0x863
033DFDC0 77D438BE ntdll.dll!RtlImageNtHeader+0x73a
033DFDC8 77D4389A ntdll.dll!RtlImageNtHeader+0x716
033DFEB0 77D43492 ntdll.dll!RtlImageNtHeader+0x30e
033DFED0 75ED14DD kernel32.dll!HeapFree+0x14
033DFEE4 730D4C39 MSVCR80.dll!free+0xcd
033DFEF0 730D4C58 MSVCR80.dll!free+0xec
033DFF08 731613D8 MSVCR80.dll!__badioinfo+0x40
033DFF10 730D2C78 MSVCR80.dll!__set_flsgetvalue+0xd
033DFF24 72F97A05 CoreFoundation.dll!CFHashBytes+0x113
033DFF30 730D29BB MSVCR80.dll!_endthreadex+0x3b
033DFF58 730D8CED MSVCR80.dll!__dllonexit+0x9d
033DFF68 730D2A47 MSVCR80.dll!_endthreadex+0xc7
033DFF70 75ED33AA kernel32.dll!BaseThreadInitThunk+0x12
033DFF7C 77D49EF2 ntdll.dll!RtlInitializeExceptionChain+0x63
033DFFBC 77D49EC5 ntdll.dll!RtlInitializeExceptionChain+0x36
033DFFC0 730D29E1 MSVCR80.dll!_endthreadex+0x61
iTunesHelper.exe in crashing sometimes with BSOD on Windows 7 64 bit.
here is part of WinCrashReport :
Crash Report For iTunesHelper.exe
Created by using WinCrashReport
http://www.nirsoft.net/utils/application_crash_report.html
General Exception Information:
Operating System: Windows 7 Home Premium (6.1.7601)
Report Time: 05/01/2013 08:57:33
Process Filename: C:\Program Files (x86)\iTunes\iTunesHelper.exe
Process ID: 4236
Thread ID: 5432
Process Description: iTunesHelper
Process Version: 11.0.1.12
Process Company: Apple Inc.
Product Name: iTunes
Product Version: 11.0.1.12
Crash Address: 75CCC41F
Crash Address (Relative): KERNELBASE.dll!RaiseException+0x58
Exception Code: 406D1388
Exception Description:
Exception Parameter (1): 00001000
Exception Parameter (2): 72FF8914
Exception Parameter (3): 00001538
Exception Parameter (4): 00000000
Crash Code Bytes:
C9 C2 10 00 CC CC CC CC CC 8B FF 55 8B EC 56 8B
75 08 83 FE F4 72 18 83 FE F6 77 13 8D 45 08 50
6A 00 56 E8 DD 02 00 00 85 C0 74 03 8B 75 08 56
FF 15 34 10 CC 75 5E 85 C0 7C 05 33 C0 40 EB 08
Strings in the stack:
033DF414 77E14880 -> TCF
033DF454 72C6DE28 -> KERNEL32.DLL
033DF680 033DFAF8 -> Ui2
033DF868 72FF8914 -> com.apple.CFSocket.private
Call Stack (Method 1):
033DFD54 72F4E24C CoreFoundation.dll!CFDataGetBytes+0x60
033DFD68 00000018
033DFE3C 5D00015C
Call Stack (Method 2):
033DF85C 75CCC41F KERNELBASE.dll!RaiseException+0x58
033DFA28 77D43C94 ntdll.dll!RtlImageNtHeader+0xb10
033DFA2C 77D43CC3 ntdll.dll!RtlImageNtHeader+0xb3f
033DFAF4 77D871D5 ntdll.dll!WinSqmSetIfMaxDWORD+0x31
033DFAFC 77D3E38C ntdll.dll!RtlInitUnicodeString+0x164
033DFB70 77D3E023 ntdll.dll!RtlFreeHeap+0x7e
033DFB88 77D3E0F2 ntdll.dll!RtlAllocateHeap+0xac
033DFB90 75ED11E0 kernel32.dll!TlsGetValue
033DFBB0 76EA2E4D WS2_32.dll!htons+0xc2
033DFBC0 76EA6AD6 WS2_32.dll!__WSAFDIsSet+0x4c
033DFBD4 77D2F89C ntdll.dll!NtWaitForSingleObject
033DFBE8 77D2F8B1 ntdll.dll!NtWaitForSingleObject+0x15
033DFBEC 75166F0F mswsock.dll+0x6f0f
033DFC2C 75166D30 mswsock.dll+0x6d30
033DFCAC 77D2FE36 ntdll.dll!NtDuplicateObject+0x12
033DFCC0 75164200 mswsock.dll+0x4200
033DFCE8 7516432A mswsock.dll+0x432a
033DFD00 76EA2F7D WS2_32.dll!WahReferenceContextByHandle+0x5d
033DFD08 75182F27 mswsock.dll!s_perror+0x1343
033DFD18 76EA6A28 WS2_32.dll!select+0x9f
033DFD58 72F4E24C CoreFoundation.dll!CFDataGetBytes+0x60
033DFD88 76EC3912 WS2_32.dll!WahWriteLSPEvent+0x2ad
033DFD98 72F7560B CoreFoundation.dll!CFSocketGetDefaultNameRegistryPortNumber+0x863
033DFDC0 77D438BE ntdll.dll!RtlImageNtHeader+0x73a
033DFDC8 77D4389A ntdll.dll!RtlImageNtHeader+0x716
033DFEB0 77D43492 ntdll.dll!RtlImageNtHeader+0x30e
033DFED0 75ED14DD kernel32.dll!HeapFree+0x14
033DFEE4 730D4C39 MSVCR80.dll!free+0xcd
033DFEF0 730D4C58 MSVCR80.dll!free+0xec
033DFF08 731613D8 MSVCR80.dll!__badioinfo+0x40
033DFF10 730D2C78 MSVCR80.dll!__set_flsgetvalue+0xd
033DFF24 72F97A05 CoreFoundation.dll!CFHashBytes+0x113
033DFF30 730D29BB MSVCR80.dll!_endthreadex+0x3b
033DFF58 730D8CED MSVCR80.dll!__dllonexit+0x9d
033DFF68 730D2A47 MSVCR80.dll!_endthreadex+0xc7
033DFF70 75ED33AA kernel32.dll!BaseThreadInitThunk+0x12
033DFF7C 77D49EF2 ntdll.dll!RtlInitializeExceptionChain+0x63
033DFFBC 77D49EC5 ntdll.dll!RtlInitializeExceptionChain+0x36
033DFFC0 730D29E1 MSVCR80.dll!_endthreadex+0x61
Similar Messages
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Windows 7 Crashes with BSOD - RDR_FILE_SYSTEM mrxsmb2.0
OS is Win 7 Pro 64-bit in AD with SBS 2011 on back end
Users PC crashes every few days with stop error that includes RDR_FILE_SYSTEM mrxsmb2.0
Typically happens when user is using Adobe Acrobat Standard, often creating, moving, deleting and renaming PDFs on a network share, bit not always.
Using msconfig I have disabled everything from starting with Windows. Have not disabled any services yet.
I tried to apply the hot fix associated with KB2494418 but get the message that it does not apply to this PC.
Ran SFC /SCANNOW but it finished with message that no protected files were recovered.
Cleaned PC with cleanmgr.exe and ccleaner.
I appreciate any help to resolve this issue!
Charlie O'Hearn
http://www.plexus-it.com
Charlie O'Hearn http://www.plexus-it.comWe do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
WE NEED AT LEAST TWO DMP FILES TO SPOT TRENDS AND CONFIRM THE DIAGNOSIS.
If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If
you dont know what it is you probably are not overclocking.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
If you are overclocking stop. (chances are if you dont know if you are, you are not)
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.
The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy (compress them)
*Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.
Link for how to upload below.
http://www.wikihow.com/Use-SkyDrive
To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
Please also run MSinfo32 and upload the output as well.
To run MSinfo32 please go to start>run>MSinfo32
Go to "file" "save" and upload the saved file with the DMPS
System specs are extremely useful so please include whatever you know.
Blue Screen View & Who Crashed are often wrong and should only be used in an emergency...
Basic troubleshooting Windows/hardware here
You can read more about BSODS here
You can learn how to test your memory here
Asking an effective question gets help faster read how here
Driver verifier-Tracking down a mis behaving driver here
Co-Authored by JMH3143
Team Zigzag3143.com
Wanikiya and Dyami--Team Zigzag -
Clean install of windows 8 crashing with BSoD: "attempted execute of noexecute memory"
I recently bought this computer (sorry for hyperlink, but it is much easier than trying to list all the components):
http://www.newegg.com/Product/Product.aspx?Item=N82E16883227593
I added a Samsung 840 EVO 250gb SSD to it, and then I attempted to do a clean install of windows 8.1 onto the SSD from
the reinstall DVD that came with the system. Windows 8.1 appears to install correctly, but when the computer restarts to load windows for the first time, I get a BSoD with the error "attempted execute of noexecute memory". I tried reinstalling, but
got the same error.
Note that for testing purposes, I installed windows 7 on the SSD, and it works great. Unfortunately, I do not have a windows
7 key, so this is only a temporary solution. I would like to figure out how to get windows 8.1 on the SSD and running on the my computer.
Thank you in advance for any help or advice that you can give me.
Here are the minidump files if helpful:
https://drive.google.com/file/d/0B1fPQ--DwbjOV2ZuT0xoeWR6QXc/view?usp=sharing
https://drive.google.com/file/d/0B1fPQ--DwbjOOUtrWUhfZmRMM1E/view?usp=sharingP
These were Related to RTL8192cu.sys USB NDIS Driver from Realtek Semiconductor Corporation I would remove the current driver and install the newest driver available
Microsoft (R) Windows Debugger Version 6.3.9600.17237 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\120414-8515-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*f:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*f:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
Machine Name:
Kernel base = 0xfffff801`1981d000 PsLoadedModuleList = 0xfffff801`19ae49b0
Debug session time: Thu Dec 4 05:16:31.298 2014 (UTC - 5:00)
System Uptime: 0 days 0:00:12.923
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck FC, {ffffd000217aaa00, 8000000104112963, ffffd000217aa7a0, 2}
*** WARNING: Unable to verify timestamp for rtwlanu.sys
*** ERROR: Module load completed but symbols could not be loaded for rtwlanu.sys
Probably caused by : rtwlanu.sys ( rtwlanu+10d69a )
Followup: MachineOwner
2: kd> !analyze -v
* Bugcheck Analysis *
ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
An attempt was made to execute non-executable memory. The guilty driver
is on the stack trace (and is typically the current instruction pointer).
When possible, the guilty driver's name (Unicode string) is printed on
the bugcheck screen and saved in KiBugCheckDriver.
Arguments:
Arg1: ffffd000217aaa00, Virtual address for the attempted execute.
Arg2: 8000000104112963, PTE contents.
Arg3: ffffd000217aa7a0, (reserved)
Arg4: 0000000000000002, (reserved)
Debugging Details:
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0xFC
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
TRAP_FRAME: ffffd000217aa7a0 -- (.trap 0xffffd000217aa7a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffd000217aaa08 rbx=0000000000000000 rcx=ffffe00003734a70
rdx=ffffd000217aa9f0 rsi=0000000000000000 rdi=0000000000000000
rip=ffffd000217aaa00 rsp=ffffd000217aa938 rbp=ffffd000217aa9a8
r8=ffffd000217aaa00 r9=ffffd000217aa9f8 r10=ffffd00020640000
r11=ffffd000217aa940 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
ffffd000`217aaa00 0000 add byte ptr [rax],al ds:ffffd000`217aaa08=00
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff801199c3e32 to fffff8011996d0a0
STACK_TEXT:
ffffd000`217aa578 fffff801`199c3e32 : 00000000`000000fc ffffd000`217aaa00 80000001`04112963 ffffd000`217aa7a0 : nt!KeBugCheckEx
ffffd000`217aa580 fffff801`19853bc6 : 80000001`04112963 00000000`00000000 ffffd000`217aa720 00000000`00000008 : nt! ?? ::FNODOBFM::`string'+0x468a2
ffffd000`217aa5c0 fffff801`19885ffd : 00000000`00000008 ffffe000`02759880 ffffd000`217aa7a0 ffffe000`052a0000 : nt!MiSystemFault+0xaf6
ffffd000`217aa660 fffff801`1997732f : 00000000`00000008 ffffe000`03734a70 00000000`00000000 ffffd000`217aa7a0 : nt!MmAccessFault+0x7ed
ffffd000`217aa7a0 ffffd000`217aaa00 : fffff800`01db969a ffffe000`03734a70 ffffe000`03000000 00000000`00000001 : nt!KiPageFault+0x12f
ffffd000`217aa938 fffff800`01db969a : ffffe000`03734a70 ffffe000`03000000 00000000`00000001 00000000`00000000 : 0xffffd000`217aaa00
ffffd000`217aa940 ffffe000`03734a70 : ffffe000`03000000 00000000`00000001 00000000`00000000 ffffd000`217aaa08 : rtwlanu+0x10d69a
ffffd000`217aa948 ffffe000`03000000 : 00000000`00000001 00000000`00000000 ffffd000`217aaa08 fffff800`01ccf62e : 0xffffe000`03734a70
ffffd000`217aa950 00000000`00000001 : 00000000`00000000 ffffd000`217aaa08 fffff800`01ccf62e 00000000`00000004 : 0xffffe000`03000000
ffffd000`217aa958 00000000`00000000 : ffffd000`217aaa08 fffff800`01ccf62e 00000000`00000004 ffffe000`03000000 : 0x1
STACK_COMMAND: kb
FOLLOWUP_IP:
rtwlanu+10d69a
fffff800`01db969a ?? ???
SYMBOL_STACK_INDEX: 6
SYMBOL_NAME: rtwlanu+10d69a
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: rtwlanu
IMAGE_NAME: rtwlanu.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 51dd743f
FAILURE_BUCKET_ID: 0xFC_rtwlanu+10d69a
BUCKET_ID: 0xFC_rtwlanu+10d69a
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0xfc_rtwlanu+10d69a
FAILURE_ID_HASH: {095bf10a-821a-1045-f529-a4601d2cff4f}
Followup: MachineOwner
2: kd> lmvm rtwlanu
start end module name
fffff800`01cac000 fffff800`01ea4000 rtwlanu T (no symbols)
Loaded symbol image file: rtwlanu.sys
Image path: \SystemRoot\system32\DRIVERS\rtwlanu.sys
Image name: rtwlanu.sys
Timestamp: Wed Jul 10 10:48:31 2013 (51DD743F)
CheckSum: 001EE009
ImageSize: 001F8000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Wanikiya and Dyami--Team Zigzag -
BSOD in Win 10 build 9879 is with bug check 0x1e. Wof.sys is a file that is in Win 8.1. HP g7-1310us (refurbished) laptop has been having BSOD's even when it had Win 7 installed. Checked RAM, hardware, and SATA disk but there is no specific lead to why BSOD's
happen routinely. Interestingly, there were no problems while this laptop was running Ubuntu 14. Any details on what Windows Overlay Filter driver named wof.sys does? Also, could this error be caused by faulty CPU? It has an Intel i3-2350M CPU @2.3Ghz, x64
based processor.
==================================================
Dump File : 121114-22984-01.dmp
Crash Time : 12/11/2014 5:23:05 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000008
Parameter 4 : 00000000`00000000
Caused By Driver : Wof.sys
Caused By Address : Wof.sys+1e40
File Description : Windows Overlay Filter
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.4.9879.0 (fbl_release.141103-1722)
Processor : x64
Crash Address : ntoskrnl.exe+161109
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\121114-22984-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9879
Dump File Size : 282,776
Dump File Time : 12/11/2014 5:26:16 PM
==================================================
Gilda SanchezHere is the CPU data:
Intel(R) Processor Identification Utility
Version: 5.01.20140910
Time Stamp: 2014/12/11 19:28:20
Operating System: 6.2-9200-
Number of processors in system: 1
Current processor: #1
Active cores per processor: 2
Disabled cores per processor: 0
Processor Name: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz
Type: 0
Family: 6
Model: 2A
Stepping: 7
Revision: 29
Maximum CPUID Level: D
L1 Instruction Cache: 2 x 32 KB
L1 Data Cache: 2 x 32 KB
L2 Cache: 2 x 256 KB
L3 Cache: 3 MB
Packaging: µPGA/BGA
Enhanced Intel SpeedStep(R) Technology: Yes
MMX(TM): Yes
Intel(R) SSE: Yes
Intel(R) SSE2: Yes
Intel(R) SSE3: Yes
Intel(R) SSE4: Yes
Intel(R) AES-NI: No
Intel(R) AVX: Yes
Enhanced Halt State: Yes
Execute Disable Bit: Yes
Gilda Sanchez -
Satellite C660-2EV crashed with BSOD and does not boot
My Satellite laptop C660-2EV running Windows 7, for no apparent reason crashed to the blue screen of death, after which it would not reboot.
I have attempted to reboot in safe mode using the function keys but it gets as far as loading: windows\system32\drivers/classpnp.sys and then just sits there. From the various Internet posts it would appear that there is no definitive answer to this problem. Recommendation is to reload using recovery disks or the hidden image.
I cannot access the user manual as it is on the laptop so i have referenced the various posts on the internet. I had created repair and recovery disks when i purchased the laptop and so following various posts I booted my system with the repair disk and the process started.
Unfortunately the screens that appeared were different than those in the posts and as I do not have access to a user manual, I do not know if I am following the correct procedure.
Can anybody provide me with a PDF user manual for a C660-2EV laptop ?
Alternatively can anybody advise me how to reload Windows 7 ?
Thank you in anticipation.Users manuals document can be downloaded from http://www.toshiba.eu/innovation/download_manuals.jsp
Anyway, if you have created recovery discs please start your notebook and press f12 to enter boot menu. When boot menu is shown on the screen put recovery disc 1 into optical disc drive and choose CD/DVD device as bootable device and press ENTER.
Installation should start. What you must do is just to follow menu on the screen. It must be similar as sown on http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm
If you have more questions or if you need some assistance let us know. -
Windows crashing - random BSOD on Windows 7 64-bit
Hello
I tried reading this forum and tried IMO everything but computer still gets BSOD. I'm including Dump File. I don't know how to read it. Any advice?
http://sdrv.ms/1gwJEKq
What I did:
memtest86 - passed
ccleaner
regcleaner
antivirus scan
reinstalled drivers
chkdsk
I have mirrored drives on windows. It shows 'resynching'. Could it be failing and causing the problem?Mindau
This one crash was Related to the
nvvad64v.sys NVIDIA Virtual Audio Driver from NVIDIA Corporation I would install the newest driver available.
Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\013114-22495-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Machine Name:
Kernel base = 0xfffff800`03467000 PsLoadedModuleList = 0xfffff800`036a3e70
Debug session time: Fri Jan 31 05:39:43.583 2014 (UTC - 5:00)
System Uptime: 0 days 0:00:28.095
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck D1, {10, 2, 0, fffff880044f8689}
*** WARNING: Unable to verify timestamp for nvvad64v.sys
*** ERROR: Module load completed but symbols could not be loaded for nvvad64v.sys
Probably caused by : nvvad64v.sys ( nvvad64v+1689 )
Followup: MachineOwner
8: kd> !analyze -v
* Bugcheck Analysis *
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000010, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880044f8689, address which referenced memory
Debugging Details:
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8000370e0e0
GetUlongFromAddress: unable to read from fffff8000370e198
0000000000000010 Nonpaged pool
CURRENT_IRQL: 2
FAULTING_IP:
nvvad64v+1689
fffff880`044f8689 488b4810 mov rcx,qword ptr [rax+10h]
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0xD1
PROCESS_NAME: audiodg.exe
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
TRAP_FRAME: fffff8800eb894c0 -- (.trap 0xfffff8800eb894c0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa80179a6fd0
rdx=0000000000003fdc rsi=0000000000000000 rdi=0000000000000000
rip=fffff880044f8689 rsp=fffff8800eb89650 rbp=0000000000000000
r8=0000000000000000 r9=0000000000000000 r10=0000000000000000
r11=fffffa80179a6fd0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nvvad64v+0x1689:
fffff880`044f8689 488b4810 mov rcx,qword ptr [rax+10h] ds:00000000`00000010=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff800034d5de9 to fffff800034d6880
STACK_TEXT:
fffff880`0eb89378 fffff800`034d5de9 : 00000000`0000000a 00000000`00000010 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0eb89380 fffff800`034d4a60 : 00000000`00000000 00000000`0000100c fffffa80`1611a260 fffff880`035e61c0 : nt!KiBugCheckDispatch+0x69
fffff880`0eb894c0 fffff880`044f8689 : 00000000`0031c8d3 fffffa80`179a4000 00000000`00000000 fffff800`03665888 : nt!KiPageFault+0x260
fffff880`0eb89650 00000000`0031c8d3 : fffffa80`179a4000 00000000`00000000 fffff800`03665888 00000000`00000028 : nvvad64v+0x1689
fffff880`0eb89658 fffffa80`179a4000 : 00000000`00000000 fffff800`03665888 00000000`00000028 00000000`00524fbc : 0x31c8d3
fffff880`0eb89660 00000000`00000000 : fffff800`03665888 00000000`00000028 00000000`00524fbc 00000000`00002fbc : 0xfffffa80`179a4000
STACK_COMMAND: kb
FOLLOWUP_IP:
nvvad64v+1689
fffff880`044f8689 488b4810 mov rcx,qword ptr [rax+10h]
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: nvvad64v+1689
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nvvad64v
IMAGE_NAME: nvvad64v.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 529fb649
FAILURE_BUCKET_ID: X64_0xD1_nvvad64v+1689
BUCKET_ID: X64_0xD1_nvvad64v+1689
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0xd1_nvvad64v+1689
FAILURE_ID_HASH: {58ea0214-7b27-7dc6-5a00-c215a7e166cc}
Followup: MachineOwner
Wanikiya and Dyami--Team Zigzag -
G570 Crashes with BSOD on startup
In Februrary, my trusty T61P Thinkpad failed with the well-known GPU failure while on a business trip in Melbourne, Australia. The only option was a motherboard replacedment as $600-700 so I had to buy another laptop downunder and ended up with a cheap G570 to get me through for a few months. It is now failing on startup. When it reaches the Win 7 desktop, I get a BSOD that reads: PAGE_FAULT_IN_NONPAGED_AREA
See this link for some details on the error and its causes: http://msdn.microsoft.com/en-us/library/windows/hardware/ff559023%28v=vs.85%29.aspx
I have tried every possible remedy. I have run a chkdsk /f /r which thoroughly scanned the hard drive and reported no NTFS file system errors. I have booted from a CD into memtest86+ and run the tests for several hours on the RAM. It passed all tests and did not report any RAM errors.
I have booted into Advanced Options|Last known good configuration from the F8 menu and run a Windows repair which reports that it cannot fix the problem.
Based on the possible causes for this memory related error, my guess it that the CPU had a cache memory failure or video card RAM problem (I don't know if this model has dedicated video RAM).
The error occured when I tried to hook up an external monitor to the VGA port. I have run projectors off this laptop with no problems several times. The desktop locked up and when I rebooted, the page_fault error occured and has been with me ever since.
When I boot into Safe Mode, I get a totally black desktop and can do nothing but power off the computer and reboot
It boots fine and lets me login, but, when the desktop loads, its BSOD time. Any ideas?Hi Hoopster,
First of all - I'm sorry for Your T61p, it is a great machine indeed.
You can check detailed specification on this page or google Your product ID number - the one that starts with 59-. The BSOD You have (0x50, am I correct?) may indicate L2 cache issue, in this case try the Intel Processor Diagnostic Tool. If you have a discrete GPU try some third-party diagnostic tool like Video Card Stability Test.
You can also try downloading a bootable Linux distribution and trying to duplicate the issue by stressing the CPU and/or GPU.
T60/T618895-W4M, UXGA, T9300, 8GB RAM, Vertex3, Intel 6300 Win8.1
R61e 7649-W1Z, T7250, Intel 6300 -
I have installed PS from the cloud twice now. It loaded without any errors but when I try to run it, it comes up fine with all the dialogs and everything but after 5 seconds it tells me the app is closing down without giving any error message.
I tried loading as admin and this did not work. I have added two images that show the error message and my computer configuration. I am running Norton Antivirus, could this be the problem?
I am running two other editing programs Flexi and Adobe Illustrator, other than that it is a new system running standard programs. -
Windows 7 crashes after disconnecting iPhone 3GS iOS 5 with BSOD 1000007e?
Ever since i have update iOS 5 on my iPhone 3GS after disconnecting the usb cable my windows 7 system crashes with BSOD 1000007e and restarts and this happens all the time. When it is connected no issues only after disconnecting you get this BSOD 1000007e. It was not an issue on iOS 4.3.5? I have updated all the drivers and removed all the softwares which can cause a problem also i have disconnected all possible usb devices now my webcam, bluetooth are connected internally so i hv no option to remove them? what shud i do different here?
=====================================
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 16393
Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 82C4658A
BCP3: 8AF40B78
BCP4: 8AF40750
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\102211-18408-01.dmp
C:\Users\iMyPc\AppData\Local\Temp\WER-47393-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
==========================================================Instructions on restoring the phone as a new device are found in the iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf -
ThinkVantage Fingerprint Software 5.9.9.7282 stops working, crashing on 64-bit Windows 7.
Issue producing on Lenovo ThinkPad W530.
Each time I tried to start the ThinkVantage Fingerprint Software, it is crashing with following error :
[Window Title]
ThinkVantage Fingerprint Software Application
[Main Instruction]
ThinkVantage Fingerprint Software Application has stopped working
[Content]
Windows is checking for a solution to the problem...
[Cancel]
Because of this crash I am unable to enroll my fingerprint data for windows logon.
I have noticed that all ThinkVantage softwares are crashing e.g. ThinkVantage Power Manager 6.
As per Lenovo Support Chat service I have updated the following softwares/drivers to the latest versions:
1. power manager
2. power management
3. think vantage
4. hot key features
But still no luck, fingerprint software is still crashing, please help!Hi I have exactly the same problem, you are not alone. As soon as I find a solution I will post it here
greets -
IE 10 on Windows 8 is crashing consistently and reloading web pages. I enabled local crash dumps and looked at a dump file in windbg...EMET appears to be causing a crash. . .without posting the entire dump at this point, I see the following application
fault:
NULL_POINTER_READ_c0000005_EMET64.dll!EMETSendCert
Is anyone else seeing this? Any ideas on how to resolve it?
Thanks,
JeffWhat do you see in your event logs? I am seeing lots of crashes with IE11 on Windows 7 SP1:
Faulting application name: iexplore.exe, version: 11.0.9600.17280, time stamp: 0x53f262ac
Faulting module name: EMET.DLL, version: 5.0.0.0, time stamp: 0x53d99ebe
Exception code: 0xc0000005
Fault offset: 0x000012ee
Faulting process id: 0x2ad8
Faulting application start time: 0x01cfe130b9cbec3f
Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\AppPatch\EMET.DLL
Sometimes I am able to reproduce this by visiting the exact same website the user visited, however, most of the time I have no idea why IE crashes. I don't see any event logs from EMET itself. -
I have Windows 8.1 installed on my Macbook Pro Retina (Late 2013) and it keeps on crashing with a WHEA_UNCORRECTABLE_ERROR BSOD error. Is this an issue with the bootcamp driver not compatible with Windows 8.1? or is there something I can do to fix this.
I also keep getting WHEA-Logger Event-ID 19 warning events in the Windows Event Logs with the following details.
A corrected hardware error has occurred.
Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Cache Hierarchy Error
Processor APIC ID: 3
The details view of this entry contains further information.likely win8.1 dont have official bootcamp support yet
1/3 of my logins into win8.1 result in a fatal bluescreen
was the same deal when I installed win8 before official support
and when the drivers with official support was released the issue went away -
Fresh install with all older itunes un-installed as well as other Apple software.
Now cannot get any songs, videos, or even scan library folder for songs to work on the computer.
itunes just simply crashes with no error comments.
This is itunes 10.5 on a Windows 7 Pro system.Same here, though on XP. Have tried cleaning registry, reinstalling, deleting preferences. Created a new user with no library and I have the problem there, too, so it's not the library.
Is there no one to call about this?? -
After new Itunes update ... it keeps crashing with Windows 8.1 and doesn't recognize my iphone or ipad to syn. Frustrated!!! I have unninstalled it .. installed it, but nothing happens. I even loaded an earlier itunes version, it worked without crashing, but it still did not recognize iphone or ipad.
Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)
-
Our Windows PC crashed with all our music on it. There are copies of both purchased (thru iTunes store) and from our own CDs on an external HD in a backup file. They are not linked to a Media file. Is there any way I can put this music on my new computer?
The syncing of music is one way, computer to phone. See this helpful document from a fellow user. Credit goes to the author.
https://discussions.apple.com/docs/DOC-3141
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