Itunes 10.0.1 crashes when I plug in my 1st Gen Ipod Touch

Question

Hi All, would appreciate some advice on this issue. Last night I updated my itunes to v. 10.0.1 on my macbook pro running 10.6.4. 10 mins later I plugged in my iPod 1st Gen to sync some content over but itunes got stuck at the verifying stage and then froze. I had to force quit itunes. tried this several times but as soon as the touch was plugged in itunes would freeze.
itunes runs fine without the touch plugged in but now I can no longer use my iPod touch. Never had any problems with my system and my devices prior to this update of itunes.
Anyone had a similar experience and found a way to resolve it?

Answer 1

I think this problem has extended to Vista because I've had the exact same isssue with my 5th gen video ipod.
Worked fine for past 5 years and I successfully installed the 10.0.1 iTunes, added some music & even managed to listen to it. 24 hours later my ipod went into recovery mode, displayed msg ''Connect to computer. Use iTunes to restore.'' and it started crashing iTunes when I plugged it in. It won't appear as a device on iTunes but it will appear as a drive.
I've done several things which haven't worked for me but as yours is a touch and on a mac it may just work for you. You just gotta experiment.
1. BACKUP your music seperately to your iTunes folder and format your ipod. This basically erases all music, vids, photos and iTunes might stop crashing. To do this plug it in, go to your My computer then right click the ipod and select Quick format or the mac version of this. Eject/Safely remove ipod then replug it in. iTunes might ask you to restore ipod but click cancel. Try and add music. (I clicked restore by accident so I wasn't able to try and add music when my ipod reappeared in iTunes).
2. Change the drive your ipod comes up as. Sometimes your ipod may be recognised as a network drive or your local C: hard drive by the mac so it stops iTunes from picking it up. I don't know how you do this for a mac, so just google it?
3. Check your USB Ports. Sometimes they might need updating so they work with the iPod. Again I don't know how to do this for a mac but just giving ideas.
4. Get a new USB cable or borrow somebody else's. I can't do this at the moment but some but some people have reported that just by using a different one to they one they always have the problem went away.
5. Put the ipod in ''disk mode'' and plug it in. On a video you do this by pressing the middle button and play so find out what it is for a touch. Plug your ipod in and iTunes might recognise it without freezing. To get out of this just reset the ipod (not RESTORE).
6. Try downloading an earlier version of iTunes like 9.0 to see if your ipod works with them. This website has them all http://www.oldapps.com/itunes.php
7. I'm not sure how long you've had the ipod for but a battery replacement might be due. Some people say a weak or overused battery can corrupt the ipod and cause it not to function properly. I haven't done this because Apple charge ludicrous amounts but you could do a DIY one. Just gotta find a replacement and youtube a How To.
The hard bit is just trying to figure out if its a problem with your ipod or iTunes itself. In my case and I found its something to do with the recent iTunes release because everything was working fine until I installed it. I think the new release has bug and some file in it has corrupted my ipod!
So if the problem is with iTunes then its a matter of waiting until there is an update or Apple fix the problem. In the mean time I'm stuck with an empty ipod that works but I can't add any of my music too! :[
Hope something works for you.