Itunes 10.1.1.4 crashes every once in a while - no apparent reason

hello. since i got the new version on Itunes its been crashing like crazy once in a while. sometimes when its syncing, very frequently when listening to radio, sometimes when downloading. it doesnt have a general pattern that i know of to even search it on the internet. here is the crash report. i hope someone can help me.
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.1.1.4
Application Timestamp: 4d06bba9
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16559
Fault Module Timestamp: 4ba9b21e
Exception Code: c0000005
Exception Offset: 0002fc77
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
i did a repair of itunes just incase but it didnt work. any ideas?
thank you all in advance

Hi,
If you are running Windows XP, click here for help.
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
Help for Vista or 7 here.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
Carolyn

Similar Messages

  • My brother's iPod touch 4 crashes every once and a while on all games

    My little brother's iPod touch 4g 8gb suddenly crashes in all his games.
    I have to restart it every time because it wont let enter any game, after restarting it, they work again, but then around 3 or 4 hours of playing, they crash again!!!
    I have an iPhone 4 16gb with half of the games he has, but all the ones he plays most, and from all of the 72 apps and games i have installed, they never crash. I barely have to restart or shut down my iPhone for any reason.
    Does restarting it lots of times afect the battery life of the iPod?
    If so, how can i prevent this from happening every time.
    I cant restore it because its jailbreaked and he doesnt want to lose anything.
    If there is a solution for it without having to restore, i would really appreciate if anyone could help me, if restoring is the only option then ill try and see if i can do anything.
    And by the way, this isnt so important since he doesnt use iMessage or Timeface, but he cant activate it, after choosing the mail to use with it, it just loads but then it returns to the first part, where it tells you a short description of what is does and the activate button. That happens successively making him unable to activate niether of them.
    Thanks

    Next try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • HT5622 .mac mail - I still use my .mac email address to access itunes, icloud, etc. Every once in a while, apple sends me confirmation, reservation, etc. emails to the .mac address. Can someone tell me how to access that email account?

    .mac mail - I still use my .mac email address to access itunes, icloud, etc. Every once in a while, apple sends me confirmation, reservation, etc. emails to the .mac address. Can someone tell me how to access that email account?

    Hi pjerl,
    Depending on when you originally set up your Apple ID, you may have @mac.com, @me.com, and @icloud.com email addresses associated with your account, but all mail sent to those addresses should still come in to the same iCloud account (you can test this to make sure by sending yourself emails at those addresses). You may find the following articles helpful:
    iCloud: About your @icloud.com, @me.com, and @mac.com email addresses
    iCloud: Using your @icloud.com email address
    Regards,
    - Brenden

  • Every once in a while when I open my mail or a page I get nothing but strange lines of symbols.  Many of the symbols are black triangles with question marks in the center.  I completely reset it like new, but problem still exists

    Every once in a while when I open my mail or open a page I get lines of strange symbols like black triangles with question marks in the center.  I have reset the ipad2 to new condition but the problem still exists.

    A reset does not make tthe iPad "like new."
    First, let's ensure that we agree on just what is a Reset...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • Keynote crashing every 2-3 minutes while typing

    Hello All,
    I'm going slighty nuts, because keynote (latest version and revisions) are crashing every 2-3 minutes while typing.
    I make presentations for a living and the situation is getting a litte precarious.
    So... I did the full monthy: uninstallation, disk permission repair, reinstallation... permission repair...
    The weird thing is, my business partner has an identical machine and has no problems...
    Any clue? Buggy memory? buggy gpu memory?
    Thanks
    Michel

    There are two options, try option 1 first, if that does not work use option 2:
    1 -  a custom repair for Keynote 6.1
    Try this repair for iWork applications, its sorted out many similar problems in the past
    ensure you complete all the tasks and in the order shown:
    1  delete all the iWork applications if you have them, not just Keynote by usingAppcleaner from Mac Update to      do this, its freeware
    2  restart the Mac;   Apple menu > restart
    3  immediately after the start chime,  press the shift key until you see the Apple symbol.
             let it fully boot up,  it will take longer as the OS is repairing the drive
    4  when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive  then First Aid tab and      click  repair disc permissions
    5  when complete, restart the Mac normally
    6  install Keynote from the Mac App Store
    Please report back to let us know if this helped.
    2  - Clean install Mavericks by      back up all your work and user files, repartition the hard drive,
    then re-install Mavericks
    To reinstall OS X, you must be connected to the Internet
    Choose Apple menu > Restart. Once your Mac restarts (and the gray screen appears), hold down the Command (⌘) and R keys.
    If you’re not connected to the Internet, choose a network from the Wi-Fi menu (in the top-right corner of the screen).
    Select Disk Utility, then click Continue.
    Select your startup disk on the left, then click the Erase tab.
    Choose Mac OS Extended (Journaled) from the Format menu, enter a name, then click Erase.
    After the disk is erased, choose Disk Utility > Quit Disk Utility.
    Select Reinstall OS X, click Continue, then follow the onscreen instructions.

  • I have an iPad 1st generation that no longer has working volume buttons but every once in a while the sound turns on.  So I know the speakers still work.  I have tried resetting all settings and made sure that my side switch was auto lock not auto mute.

    I have an iPad 1st generation that no longer has working volume buttons but every once in a while the sound turns on.  So I know the speakers still work.  I have tried resetting all settings and made sure that my side switch was auto lock not auto mute. I have tried the mystical swiping upward on the screen with 4 fingers to get some special sound menu (which I never succeeded in getting).  My headphone jack doesn't work all the time either so some times my kids can hear their games and sometimes they can't.  I am super frustrated at this point.  So any suggestions would be great.  Am I missing something basic or do we just have a soundless iPad now?

    http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
     Cheers, Tom

  • RMBP - external screen turns black for a few seconds every once in a while

    My external screen (Dell U2711) connected via Thunderbolt to Displayport cable turns black every once in a while. The rMBP is in clamshell mode. When it starts it randomly blackens the screen for 2 seconds with an interval of 10 seconds to 5 minutes. A restart usually fixes the issue but it keeps coming back after some time.
    Has anybody here experienced something similar?
    What can be the cause of that?
    This really starts to annoy me, because it seems I have to do reboot everytime I connect my laptop to my screen.

    Never had the sort of problem - but then I've an Apple Thunderbolt Display and it just 'works'.
    Could be that you're adapter is shot. You could buy a (or some) new ones from Monoprice (much cheaper than what Apple's third-party solutions sell for) and see if that's the problem.
    Sorry I can't offer a more helpful solution...
    Clinton

  • I have a black iphone 5 and my flash doesn't work it used to work every once in a while but stopped

    I have a black iphone 5 and my flash doesn't work it used to work every once in a while but stopped I went into the camera app and tried to see if it would flash when I took a picture but I saw it light very faintly and hasn't done lot up since. Should I get the led replaced?

    First, try bringing up Control Center by swiping up from the bottom of the home screen.  Turn on the flashlight by tapping the icon in the lower left.  Does the flashlight work?  If not, perhaps you have a hardware issue.
    If it works, check the top of the screen when you open the Camera app to make sure you have the flash on.

  • MY COMPUTER WILL NOT ALLOW MY COMPANY OUTLOOK TO OPEN IT IS IMPERATIVE THAT I HAVE THIS EVERY ONCE IN A WHILE IT OPENS BUT SELDOM

    Question
    MY COMPUTER WILL NOT ALLOW MY COMPANY OUTLOOK TO OPEN IT IS IMPERATIVE THAT I HAVE THIS EVERY ONCE IN A WHILE IT OPENS BUT SELDOM edit

    If the CD absolutely requires that old version, then it is basically obsolete. However, it might work with the current version ... have you installed the current version of Adobe Reader, and if so what does it say when you try to use the CD?

  • Mouse will scroll right, left, and down not up. happens every once and a while.

    mighty mouse will scroll right, left, and down, but not up. happens every once and a while. have wiped with alcohol, but no help this time.

    As Barry says, wiping with liquids is not advisable.   However, with a similar problem this is how I approached it.
    1.   Disconnect the mouse.
    2.   Dampen (not soak) a cotton bud in alcohol.  (I prefer whisky).   Then squeeze between fingers to ensure it is not wet.
    3.   Rub the bud against the ball for a minute or so to ensure all parts of the ball have contact with the cotton bud.
    4.   Then rub vigorously on clean white paper for a couple of minutes in a figure of eight fashion and tap it every now and then.  I have seen quite large peices of fluff removed this way
    5    Allow twenty minutes or so for the alcohol to finally evapourate to ensure there is no moisture.
    6    Reconnect the mouse.
    Having said all this, after three years or so your mouse will probably need to be replaced anyway.   Apple appear to be moving away from corded mice and therein lies another problem.   My experience with the Apple charger, Apple batteries and other premium batteries has not been good.   Batteries seem to run down at a rate of 10% per day even though its use is limited to about three hours daily.
    You have been warned.

  • My iPod 4th generation screen shakes back and forth every once in a while and the touch screen stops working. Then I have to hit the sleep button on and off to make it work

    My iPod touch 4th generation screen shakes back and forth every once in a while and won't let me use the touch screen. I have restored it at least 5 times to factory setting and it is still happening. The only way to stop it is to hit the sleep button off and then on again. It happens about once every 5 minutes. Please help.

    If you successfully (completed all steps without errors) restored to factory settings/new iPod and still have the problem that points to a hardware problem. I would make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Every once in a while, letters stop working on my keyboard. I have to restart to get them to work again. Happens about once a week. Why and how do I keep this from Happening?

    Every once in a while, letters stop working on my keyboard. I have to restart to get them to work again. Happens about once a week. Why and how do I keep this from Happening? An example is: I try to type Super Excited and the U, E and P won't work. But once I restart, all the letters work.

    It could be an accumulation of all sorts of bits of info and depending on the last time you cleared the system cache either manually or via a factory reset on that phone you might find a difference there after doing so with many other system caches.
    Clearing the application cache removes temporary files and frees up memory - your personal settings or information remain intact.
    Be sure you clear only the application cache and not the application data.
    From the home screen, tap Apps.
    Scroll to and tap Settings.
    Tap More.
    Tap Application manager.
    Swipe left to view the All tab.
    Scroll to and tap an application.
    Tap Clear cache.
    You've now cleared the application cache.

  • Garbled Graphics every once and a while on FF 4.0

    I have been using FF 4.0 for a few days now. Every once and a while while browsing, all of a sudden the graphics will freeze up and then all of the menus on FF are garble graphics (see screenshot link below). This only seems to happen when Pandora radio is open. It takes a browser exit and reopen to clear the issue. However the garbling appears to continue in right-click context menus in windows explorer. It did not happen under the same circumstances with FF 3.6.
    [http://img101.imageshack.us/img101/2685/firefox40issues.png Screen Shot]
    [http://img716.imageshack.us/img716/3318/firefox40issues2.png Context Garbling Screenshot]
    Thanks,
    Andrew

    I also notice that the context menu garbling happens to Acrobat as well, even after acrobat is closed. It takes a computer restart to get rid of it altogether.
    Also, the screenshot link above is incorrect, it is:

  • Every once in a while in Lion I am unable to drag files or icons they become frozen in place. Restarting fixes the problem but it happens again. Why?reachers

    Every once in a while in Lion (10.7.2) I am unable to drag files or icons, they become frozen in place. Restarting fixes the problem but it happens again. Why?

    Without any more information than you have offered it's difficult to say why. If it happens again check Activity Monitor (Applictions - Utilities - Activity Monitor) and see if you have anything taking a large %CPU. If you are getting a SBBOD then also check the FREE RAM which you will find in the System Memory tab in Activity Monitor.

  • I hooked up mine and finally got it to work but every once in a while my web browser get stuck.  how di fix this?

    i hooked up mine airport and finally got it to work but every once in a while my web browser gets stuck.  how di fi?

    Wow that was really quick, thank you so much.  Im not sure at all which version it was because i said it was around 4 years ago he bought it.  I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names.  isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
    So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
    either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
    sarucia

Maybe you are looking for

  • How do I go about installing adobe suite on both of my computers?

    I just recently bought an iMac for my home office and I'm wondering how to install the software. The process for some reason seems different from when I first installed it on my laptop. I've been asked to enter my user name and serial codes/coupons,

  • File in dbs folder

    Hello; OS : Red Hat Linux 5 AS Oracle : 11.2.0.1 64 bit I have a file in "/u01/app/oracle/product/11.2.0/dbs" hc_<database_name>.dat Can anybody tell me what is file is or is use for?

  • Adobe Air and HTML

    I've been able to load a webpage from within my application using code such as the following: var loader:HTMLLoader = new HTMLLoader(); loader.width=300; loader.height=300; var url:URLRequest = new URLRequest("http://..."); url.useCache = false; load

  • Trying to download HSBHSL in CS4..."wrong type of document"

    I have done a search on line and on this forum and can't seem to find a solution to this. I have Vista and have gone here http://www.adobe.com/support/downloads/detail.jsp? ftpID=4050 and downloaded the zip folders containing the HSBHSL plug in. I do

  • I accidentally deleted a folder in the trash and need it back

    I had a problem where my local folders were located under Trash and have been trying to fix it. I deleted the local folder while in trash and can't get it back and it had a lot of info in it