Itunes 10.2.1 crashing with windows XP

We have downloaded itunes 10.2.1 on to our PC with windows XP. It just crashes whole computer.
Did the same with 10.1.1; removed the program and reloaded 10.2.1 but still crashes.
Any suggestions?

Can you describe what happens when your computer crashes.
Do you see any error message, if so give the error message in full.
Does the computer freeze so you ahve to restart, or do you get a blue screen stop.
If you get a blue screen, can you give the error numbers. Also if any file is mentioned in the error give that too.
If the computer just freezes with not error message, look in you Event Viewer after restarting to see if there was an error message there.
Does Quicktime work normally, or does that crash too?

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bp-657e3d50-122c-4145-b19a-2a5782140104 1/3/2014 9:40 PM

Itunes 10.2.1 crashing with windows XP

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