Itunes 10.2will not install amds on windows 7 64bit

I have spent the last two days on the Internet and apple support to try and install iTunes 10 64bit onto my new computer running windows 7 64bit.All I find on Apple support is about removeing and reinstalling not about amsd missing or not installing and uninstalling in a certain order and reinstalling, have done this more times than I care to say. iTunes 10 installs then rolls back and does not install the apple mobile device support msi.I have done everything suggested by support forums and everything requested by apple support and the final comment from them was if this doesn't work they don't know, not to great an answer.
I am now very frustrated and angry that a fault like this has not been solved by Apple, as I now have a new computer and a useless iTunes that will not sync my iPhone 4 or my iPod or my wife's iphone3gs or her iPod shuffle.
I don't know what to do now as my last resort I put the computer back to factory settings and it still did not work,sorry forgot to mention I extracted the apple mobile devise support .msi with winrar and tried to install it separately but still no luck,
does anyone out there have answer PLEASE PLEASE HELP ?

hi
i've been having the same problem. spoken to online support, they made appointment for genius bar, tech guy seemed to know his stuff but this issue was unknown to him. they agreed to give me a knew phone, eventually told me on day to when i returned that they had exhausted everything and that it was a pc software issue. possibly i should think about getting a mac or using another laptop! they also said that iphone works fine on mac but that there are som many versions of windows that it was difficult to keep up.
handing out replacement iphones and tech guys not know that there is a problem with windows 7 surely isn't good for business
apple support... can you address this problem asap please. i have restricted use and would like to get the full benefit of using my iphone 4
thanks
ps word of mouth is a powerful. the number of people who are concerned about updating to iphone is growing and i've not been able to recommend

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Itunes 11 will not install on my Windows 7 computer because it cannot start the 'Apple Mobile Device' service, what can I do?

itunes 11 will not install on my Windows 7 computer because it cannot start the 'Apple Mobile Device' service, what can I do?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

I have been using itunes on my windows based pc for years but since installing the latest itunes update I have been getting the error message A required itunes component is not installed. Please reinstall itunes. (-42404)

I have been using itunes on my windows 64 bit laptop for years but since downloading the latest itunes 10.7 update whenever I opened itunes the error message 'A required itunes component is not installed. Please reinstall itunes (-42404)'
Itunes would still load and play music in my library and I could still sync my ipod but when loading a CD itunes would not recognise the album/tracks and I would need to type them manualing after uploading.
I have just bought the new iphone5 and went to sync the phone with itunes. itunes recognises the iphone when plugged in via the usb port or when wi fi is turned on but itunes will not allow the phone to sync.
I spent over an hour the other morning speaking to apple customer support and have ensured I have administer right and that UAC is turned off.
I was taken through msconfigure and adjusted the startup tab but still no joy.
In the end I was e-mailed instructions on how to uninstall and then reinstall itunes and component parts.
Now that I've uninstalled itunes when I try reinstalling I get the following messages during the download.
The 1st message is;
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
When I click ok the next message that appears sometime later during the install is;
Service 'Apple Mobile Device' (Apple Mobile Device) Failed to start Verify that you have sufficient privileges to start system services.
The options I have are to abort, retry or ignore. If I retry the same message comes back and if I abort or ignore the download continues and I then get the following message:
'Apple Application Support was not found. Apple Application Support is required to run itunes Helper. Please uninstall itunes, then reinstall itunes again. Error 2'
After attempting to reinstall itunes only some components were installed however itunes would not open.
It would appear many people have experienced problems with this latest download!

'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

I tried to install iTunes 10.6.1 for Windows (64 bit) and it says "A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404). I have tried uninstalling everything and reinstalling and it still does not work.

I tried to install iTunes 10.6.1 for Windows (64 bit) and it says "A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404). I have tried uninstalling everything and reinstalling and it still does not work. I then restored my computer to a week ago and tried to download and install the update and this came up again.

Check out this thread:
https://discussions.apple.com/thread/3677426?start=0&tstart=0

When starting Window XP on my laptop (which was connected, in the past, in a wi-fi network now no more available) appears immediatly this allert: "iTunes Helper was not installed correctly. Please reinstall iTunes. ERROR 7." Reistallation impossible!

When starting Window XP on my laptop (which was connected, in the past, in a wi-fi network now no more available) appears immediatly this allert: "iTunes Helper was not installed correctly. Please reinstall iTunes. ERROR 7."
Reistallation of older or up to date iTunes versions is impossible because: "Installation package iTunes.msi is located on a network resource not available" and because "It is impossible to remuove thew previous verson of iTunes. Impossible fto find the path."
Someone can help me ???
Thank,
Gerald

Take a look at iTunes for Windows: "Error 7" message when opening iTunes. Perhaps your .NET Framework needs a repair.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Itunes helper was not installed correctly. Error 7 (windows error 14001) ?

Upgraded to ITUNES 10 and received following error - Itunes helper was not installed correctly. Error 7 (windows error 14001) - have tried uninstalling all APPLE products, restarting etc and installing ITUNES and QUICKTIME separately yaddah yaddah - NO SUCCESS. Losing patience ?

have tried uninstalling all APPLE products,
Doublechecking. Were you using the instructions from the following documents?
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
(Doublechecking, because an error 7 off ituneshelper normally indicates trouble with Apple Application Support. If something else is going on, it's pretty exotic.)

Runing windows 7, iTunes update will not install auto or manually. Have deleted old backup.

Runing windows 7, iTunes update will not install auto or manually. Have deleted old backupand tried reinstalling iTunes. Ideals?

I have the same issues. Any one out there with any good thoughts here.

The iTunes update will not install either manually or automatically. I have Windows XP

The iTunes update will not install either manually or automatically. I have Windows XP pro

Follow the directions of tt2 in https://discussions.apple.com/thread/5822086 to get the install to work.

TS3694 Trying to install new version of I tunes. Get the following error msgs:Itunes not installed correctly reinstall (Windows error 126), and missing file MSVCR80.DLL?

Trying to upgrade Itunes get the following error msgs: Itunes not installed correctly reinstall (Windows error 126) and missing file MSVCR80.DLL?

Click here and follow the instructions. If they don't work, perform a complete reinstallation (Windows XP, Windows Vista and newer).
(98972)

Itunes update would not install due to an error, now itunes won't run and I get this message when I try to launch itunes: "This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem"

itunes update would not install due to an error, now itunes won't run and I get this error message when I try to launch itunes: iTunes.exe - Unable to Locate Component "This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem."
I'm on a Dell PC running Vista Home Premium.
HELP!!!!!!!!!!!!!!!!!!!

try removing all itunes and all other apple program
follow this link for more info. http://support.apple.com/kb/HT1923
reboot ur window after uninstalling
after that download the latest itunes setup and install.

When I start iTunes I get the following message. "A required iTunes component is not installed. Please repair or reinstall iTunes (-42404)" I have installed the latest version of iTunes but still get this message. Can anyone help.

When I start iTunes I get the following message. "A required iTunes component is not installed. Please repair or reinstall iTunes (-42404)". I have installed the latest version of iTunes but still get this message. Can anyone help?

Hello mustangcim243,
iTunes has various components bundled with it that it requires for general usage. I advise that we completely remove iTunes and all of these related components, verify that they have been removed, then reinstall. To do so, please follow the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Note: it is important to remove the 7 components in order. Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
If the above does not resolve your issue, I recommend we reset the SC Info folder:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
(See Step 4: Remove the SC Info folder)
Thanks,
Matt M.

TS1717 a required itunes component is not installed.(-42404)

Hi There..I updated my itunes (running on Windows 7) to the latest version(11.0.3) then whenever i open it it gives me an error message saying that a required itunes component is not installed(-42404). Also can't sync my iphone anymore. I've tryed repairing but still the same problem exists..HELP PLEASE

Sometimes this one indicates that your FairPlay is broken, but other components might be dodgy.
Let's try a complete uninstall/reinstall as per the following document:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Does that help with your 42404?

Required Itunes component is not installed -42404

My system is Windows 7 64bit. After the iTunes update to 10.3, iTunes is now unusable, will not reconize my iphone.
Get the following messages
Required iTunes component is not installed -42404
Could not purchase required iTunes compoenet is not installed.
I got a message that my IPhone was not reconnized also and that I needed to re-set to factory default which I did, but now I lost all the apps on the iphone and I can not reinstall iTunes without receiving these error messages. No problems with Itunes until this new update.
I have followed the suggestions to completeley uninstall iTunes and all the components including QuickTIme and MobileME.   I have done this 3 times now. The last error message was regarding iTunes Helper.
Really frustrating as I can not install Itunes so that I can reinstall my apps and music on my iPhone. Any help would be greatly apprecaited.

Hi, I've had exactly the same issue as the chap who first posted. Don't really want to have to re-install iTunes and lose all the stuff/iPhone backups I've got on there. I've rune the diagnostics as mentioned; please see below:
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
INTELR AWRDACPI
iTunes 10.4.0.80
QuickTime 7.6.9
Apple Application Support 1.5.2
iPod Updater Library [Error:0000000D]
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.2 (333.2)
Gracenote SDK 1.9.1.485
Gracenote MusicID 1.9.1.102
Gracenote Submit 1.9.1.133
Gracenote DSP 1.9.1.43
iTunes Serial Number 0012ACB80A0DBBB8
Current user is an administrator.
The current local date and time is 2011-08-16 21:28:40.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA GeForce 6800
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: d5b1c7246190ab8289f67d3e590bcbb3
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {711D230C-2B09-4DF9-B298-0F8A66D46DD0}
Description:          NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter - Packet Scheduler Miniport
IP Address:          192.168.1.66
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.1.254
DHCP Enabled:          Yes
DHCP Server:          192.168.1.254
Lease Obtained:          Tue Aug 16 21:22:10 2011
Lease Expires:          Wed Aug 17 21:22:10 2011
DNS Servers:          192.168.1.254
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
SSL 3.0 Support:          Enabled
TLS 1.0 Support:          Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-08-16 21:24:16.
**** CD/DVD Drive Tests ****
LowerFilters: PxHelp20 (2.0.0.0), Afc (1.0.0.2),
UpperFilters: GEARAspiWDM (2.2.0.1),
D: TSSTcorp CD/DVDW TS-H552U, Rev US06
Audio CD in drive.
Found 12 songs on CD, playing time 51:48 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 02:44:68
Track 3, start time 07:07:08
Track 4, start time 11:12:72
Track 5, start time 15:30:35
Track 6, start time 20:39:22
Track 7, start time 25:50:40
Track 8, start time 28:54:65
Track 9, start time 33:01:69
Track 10, start time 38:22:40
Track 11, start time 41:58:62
Track 12, start time 45:58:43
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are:   40.
The drive CDRW speeds are:   40.
The drive DVDR speeds are:   40.
The drive DVDRW speeds are:   40.
**** Device Connectivity Tests ****
iPodService 10.4.0.80 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B. Device is working properly.
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPhone 4 (GSM) running firmware version 4.3.3
Serial Number:          86*********
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
Any help much appreciated!

A required iTunes component is not installed 42404 with iTunes 10 after update

Hi,
So I updated last night to the latest iTunes and now whenever I start the program I get this error:
A required iTunes component is not installed... - 42404...
I've tried uninstalling and deleting the iTunes preferences but it keeps on popping up. I can't sync my iPhone with it like this. Should I reinstall the Mobile Device stuff?
Thanks

Sometimes this one indicates that your FairPlay is broken, but other components might be dodgy.
Let's try a complete uninstall/reinstall as per the following document:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Does that help with your 42404?

TS2830 OW TO SOLVE: REQUIRED ITUNES COMPONENT IS NOT INSTALLED (-42404)

At time of starting my computer i found no icon for itunes on the desktop (although it was installed). reactivated from the search program it gave me the following message: a rquired itunes component is not installed (-42404). I've re installed itunes but message never been removed. When I've connected my iphone 4s I've got another message that itunes could not connect with my iphone and need to restore it to factory setting.????!!!!!!!!!!! help is highly appreciated.

If you're using Windows you may have to uninstall iTunes first:
Overview
In some rare instances, it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Follow the instructions here: http://support.apple.com/kb/HT1923

Itunes 10.2will not install amds on windows 7 64bit

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