ITunes 10.3.1.55 not recognising iPhone 3gs/iPad 2

Hi I hope someone can help!
I updated to latest iTunes when I purchased iPad 2 and for three days all was fine. I'm running a 64 bit laptop on Windows 7. Yesterday the pc ran a windows update and installed some security changes, not sure if this will have been the issue.
When I went to synch either the iPad or the iPhone today, the pc recognises the device bringing up the usual what do you want to do with this, but in iTunes nothing happens for a fair few minutes and then I get the following error message with an exclamation mark:
"iTunes cannot read the contents of the <device name>. Go to the Summary tab in the <device> preferences and click Resore to restore this <device> to factory settings."
I reinstalled iTunes and it seemed like the problem was solved and I managed to get iPad 2 synched however iTunes froze while in the back up stage of synching the iPhone 3 gs and I had to close it down from the windows task master.
Now my iPone 3gs won't work due to the failed synch and when I try to do the system restore it gets so far and then brings up the critical message error:
"The iPhone could not be restored. An unknown error occured (6)." I was able to restore the iPhone to factory settings on another machine, but then unable to restore from back up when back on the laptop.
I've checked that I have the latest Apple Mobile Drivers and have uninstalled and reinstalled just to be sure.
I'm running the AVG Free Anti Virus and Zone Alarm Firewall. I've checked the Zone Alarm Programs and ensured that iTunes is ticked for access to everything.
I'm stumped and my phone doesn't work.
Please help!
Thanks
Wealie

Don't reset your phone. Resetting will return the phone to factory settings and you will loose everything. Spend some time working toward a fix.
You might want to try a different USB cable. It is possible that your cable conincedentally went bad. I have had this problem before - even cables that will chrage the phone sometimes stop working for data purposes.

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