ITunes (10.3.1) wont upgrade on Win7 64bit
iTunes installer completes the download and runs through the entire install and then fails. I have tried manually installing with the same result. Where I can get additional details on the failure? is there a log file I can reviewto get more details on how to get the upgrade to work. There is no error code with the failure. It just says "Error occured while installing the updates. If the problem persists, choose Tools > down only and install manually."
Any ideas on how to resolve would be much appreciated.
require me to rebuild my itunes liabray?
No, under normal circumstances it doesn't touch your content files. (Library and preference files may be updated, but there's no difference between that and an update using ASU.) It's how I always updated prior to ASU being released with iTunes version 7.0.0.70. Periodically, I still update by that method.
That being said, it's still always a good idea to have a backup of your content and library files in case of disasters.
Similar Messages
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My iTunes will no longer play videos/music videos (bought from the iTunes store) since the last update? (Win7 64bit)
Guys I have the same problem.
Since I installed iTunes 10.5 I can't play any of my music videos downloaded from the iTunes store.
I can play music ok but no videos. I just click on the videos and nothing happens!!
Help..... is there a remedy??? -
FlashCS4 Wont install on Win7 64bit
Purchased Premium Suite - Trying to install on Win7 64bit
Neither FlashCS4 nor PshopCS4 will install
Gives a message stating simply cant install
Gives instructions to reboot and try again
Which I did
Still does not install
Any ideas why not?
Any ideas on what to do now?
Thanks for your attentionThe serial number is what determines the version of PS CS4 that is installed on your machine.
It is impossible for PS CS4 to install the 64 bit version on Windows XP 32 bit machine.
If you have a 32 bit OS machine PS CS4 will only install the 32 bit software.
If you have a 64 bit OS machine PS CS4 will install both 32 bit and 64 bit software.
Don't forget to install the .exe file installer file as Admin. Run the Disk but choose to explore the Disk. Find the PS folder and open it and right click on the .exe file and Choose to run as Admin.
Turn off Windows defender prior to install. It is also better to turn off Adobe reader if it is installed (better yet, remove it) as it has caused PS CS4 install problems in the past for some unknown reason.
To avoid problems install PS CS4 on C drive.
Like I wrote above the serial number determines what is installed, not the Disk. You will know if you paid for the extended as it is almost 1 grand (the upgrade is cheaper).
If you feel that you purchased the extended version but only the standard version installs you need to contact Adobe. Tell them hey, here is my receipt for Extended but the serial number you gave me is standard. This has happened before but nobody ever posted back saying the problem was corrected. -
ITunes won't connect to store on Win7 64bit and iTunes 10.6.7.1 but connects fine on iPhone 4
Hi,
I am unable to connect to the store on iTunes 10.6.7.1 on Win7 64 bit. From my iPhone I can connect to the store. Any thoughts?Could you walk us through what happens (when you attempt to connect to the store on the PC) in some more detail, please?
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ITunes 10 - no external speakers on AirportExpress (Win7/64bit)
Since my update from iTunes 9 to iTunes 10 my AirPortExpress can't connect to the external speakers (Hifi-System)
unknown error(-15000)
http://yfrog.com/e9itunj
With iTunes 9 everything works fine. The only thing I changed was the iTunes update.
Win7 ultimate 64 Bit
iTunes 10.0.1.22
AirPortExpress with Firmware 7.4.2O.K. - I just got off the phone with Apple. For all you airport express users out there and Itunes 10.
The airport express needs to be reset. Remember the fun we had setting it up - well here we go again.
For those of you who do everything remotely like me, computer (macbookpro) here, airport express there (plugged into kitchen speakers on top of cabinets), internet router/wireless there ....
1. Unplug the airport express and your computer.
2. Go to where your wireless router is and sit near it.
3. Plug your computer - with wired plug into an outlet [not sure if necessary but I did it this way, powered up]
4. Replug in your airport express near the computer/router as well.
5. Press (w/pen or paperclip) the little reset button on the bottom of the AirPort and HOLD UNTIL THE LIGHT FLASHES GOLD and then let go.
6. go into your Utility folder in Finder and open the Airport Express utility
7. it will see it then and you need to go through the same process as you did when setting it up in the first place. Naming it, blah, blah blah.
I did all of this and confirmed that my speakers worked! I did suggest to the guy, John, that Apple needs to post something so every frustrated user could fix this problem.
Best of luck all -
Problems installing CS6 Upgrade on Win7 64Bit
I purchased the upgrade from CS4 to CS6 Design and Web Premium. I've tried 4 times now to install, with varying degrees of success. The first attempt installed about half the products and gave an enormous error list. The second installed everything except Acrobat and InDesign. Subsequent attempts to install just these two additional programs always give an "Installation Failed", and a seemingly common problem across all latest versions and operating systems of the installer failing to access certain files/folders.
EDIT: The installer also always says that the machine needs a reboot, when it has just been re-booted and certainly doesn't! I continue anyway.
I have already cleared the Temp folder with no difference, and NIS2012 is disabled during the install.
Any ideas of how to get these vital last two programs to install please?
My latest installation log is:-
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 52 error(s), 0 warning(s)
----------- Payload: {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0 -----------
ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{539AEF15-3A2B-4A31-A587-7E90F7D9C700}\_464_81cd902968d7 fd801cbc3330bb0e41b9" to "C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Camera\Canon EOS-1Ds Mark II\Canon EOS-1Ds Mark II Camera Standard.dcp" Error 32 The process cannot access the file because it is being used by another process.(Seq 464)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 464)
----------- Payload: {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0 -----------
ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{8706963D-5F48-47CC-998B-DAB70B089DB8}\_29_fe89ef03bbfb8 68d96427c4cc0f8ec2a" to "C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS6-Mac-GM\SLConfig.xml" Error 32 The process cannot access the file because it is being used by another process.(Seq 27)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 27)
ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Mac-GM\SLConfig.xml" from backup at "C:\adobeTemp\backup\adobetmp04669361" Error 32 The process cannot access the file because it is being used by another process.(Seq 2)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe XMP Panels: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK CS6: Install failed
ERROR: DW050: - AdobeColorEU CS6: Install failed
ERROR: DW050: - Adobe Toolhints CS6: Install failed
ERROR: DW050: - AdobeColorJA CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Icon Handler x64: Install failed
ERROR: DW050: - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_GB: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe Player for Embedding 3.3: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS6: Install failed
ERROR: DW050: - CS6 Design and Web Premium: Install failed
ERROR: DW050: - AdobeColorNA CS6: Install failed
ERROR: DW050: - DPS Desktop Tools CS6: Install failed
ERROR: DW050: - Camera Profiles Installer: Install failed
ERROR: DW050: - AdobePDFL CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_US: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS6: Install failed
ERROR: DW050: - PDF Settings CS6: Install failed
ERROR: DW050: - Adobe Extension Manager CS6: Install failed
ERROR: DW050: - Adobe NPS Panel: Install failed
ERROR: DW050: - Suite Shared Configuration CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_GB: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS6: Install failed
ERROR: DW050: - Adobe Bridge CS6: Install failed
ERROR: DW050: - Microsoft Visual C++ 2008 Redistributable Package (x64): Install failed
ERROR: DW050: - Microsoft Visual C++ 2008 Redistributable Package (x86): Install failed
ERROR: DW050: - Microsoft Visual C++ 2010 Redistributable Package (x64): Install failed
ERROR: DW050: - AdobeTypeSupport CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Common Base Files: Install failed
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Feature Set Files: Install failed
ERROR: DW050: - Adobe Mini Bridge CS6: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB CS6: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Base Files: Failed due to Language Pack installation failure
ERROR: DW050: - Photoshop Camera Raw 7: Install failed
ERROR: DW050: - AdobeHelp: Install failed
ERROR: DW050: - Adobe Linguistics CS6: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - DynamiclinkSupport: Install failed
ERROR: DW050: - AdobeCMaps CS6: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Icon Handler: Install failed
ERROR: DW050: - Adobe ExtendScript Toolkit CS6: Install failed
ERROR: DW050: - Adobe Media Encoder CS6 X64: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Base Files2: Install failed
Thx
Colin
Message was edited by: cdyckesMylenium, I've checked for any instances of ther installer, and rebooted, several times - same result.
I've also uninstalled, rebooted, and then done a new install of CS6. This gave the following errorlog, and rolled back the installation of Acrobat after a desktop icon had appeared, and also InDesign.
Much closer to a working install this time, but says it can't find some language specific files, abd I still get one 'file in use error'. Would it be worth dowbloading the 'trial' installer disc (if that's possible), as I guess it's still early in the CS6 release cycle?
I've downloaded the Cleanup utility, but a brief look at the instructions worries me as it seems to say it will delete all CS related user files (presumably it deletes the folder tree), and will it leave my working CS4 alone as I'm stuck otherwise?
Thx
Colin
Error Log:-
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ... WARNING: DF012, DF029 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 9 error(s), 3 warning(s)
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1920.Service Print Spooler (Spooler) failed to start. Verify that you have sufficient privileges to start system services.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1920.Service Print Spooler (Spooler) failed to start. Verify that you have sufficient privileges to start system services.
----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at J:\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at J:\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76)
----------- Payload: {CFB770D7-8D43-1014-922B-CC2715FADE3F} Adobe InDesign CS6 Application Base Files 8.0.0.0 -----------
ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{CFB770D7-8D43-1014-922B-CC2715FADE3F}\_6001_36615b89507 a25de72df5bd31029ac5b" to "C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\(Print Resources)\idrc_SCMA\70.idrc" Error 32 The process cannot access the file because it is being used by another process.(Seq 5955)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 5955)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_GB: Install failed
ERROR: DW050: - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_US: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_GB: Install failed
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Base Files: Failed due to Language Pack installation failure
System Requirements <http://www.adobe.com/go/cs_systemreqs_uk>
f3549b47-902a-4290-a52e-0338c8d202ae
file:///C:%5CUsers%5CColin%5CAppData%5CLocal%5CTemp%5C%7B46282235-8B4B-4CD7-9CAC-EAB44FB0F 028%7D%5Csummary.htm -
Various Errors in connection to iTunes on my new HP Laptop with Win7 64bit
I tried to connect my iPhone 3G 16GB with my new HP Pavilion dv7 (intel core i7) Laptop with Windows 7 64 Bit and it fails...
While iTunes synch appears the first error message:
"iTunes was not possible to connect with this iPhone because of an unknown Error. (0xE8000065)"
on the next try i had an other error message:
"It was not possible to synch this iPhone because of an internal device error"
After that the capacity bar below in iTunes says that my iPhone only has 4 GB memory...
The next try ends with other message:
"Not was possible to synch this iPhone. The connection to this device was aborted because of a timeout."
--> then I was trying to synchronize the iphone with my old pc --> also fails.
after that my iPhone was destroyed, every backup that I had was not possible to restore. The last posibility was to restore my iPhone back to factory settings on my old PC and install all the applications again. (all app settings lost...)
after that the iPhone was working correct.
What can be the problem here? I have uninstalled all of the itunes and apple stuff on my laptop to install it again, but this also doesn't help.
Anyone can help me?Issues such as this may have a number of different causes. The first error (0xE) has an Apple support document to view http://support.apple.com/kb/TS3221
The timeout error could be caused by a conflict between the security and firewall software you are using and blocking connections, you can look at this document http://support.apple.com/kb/TS3125
When you say that you uninstalled and installed again, did you follow all of the steps in this Apple document? http://support.apple.com/kb/HT1923 You need to make sure that you follow all of the steps.
See if any of these in combination can assist you. -
Hi everyone.
I have the Toshiba Upgrade Disc for Windows 7 Home Premium as I am currently running Vista Home Premium 64bit.
I do choose the 64bit upgrade version path with the Toshiba Upgrade Assistant.
However, I get knocked out with the Toshiba Upgrade Assistant dialogue box saying "Your system is not applicable to upgrade. You can refer Windows 7 upgrade information http://www.csdsupport.toshiba.com/tais/csd/support/windows7upgrade/" after it checks out the first 4 criteria as being correct.
Any help would be appreciated.
I did buy my notebook from the USA but live in Australia. However, I was able to order the Windows 7 upgrade disk from Australia when I arranged for my model notebook to be added to the eligible upgrades on the Website.
For general information, I was able to get a hold of a Windows 7 Ultimate 64bit full version disk. From this, I chose Windows 7 Home Premium as the version I purchased.
I used my Product Key from my Windows 7 Home Premium Upgrade Disc and chose the upgrade version.
There were 3 applications from memory which were incompatible with Windows 7 so I uninstalled them and used the Toshiba Windows 7 Driver updates to install what I could. It all works fine and MS update naturally recognises the key as genuine.
However, all this defeats the purpose of why I can't upgrade from the upgrade disc.
Thanks.Hi
Did you use the Toshiba preinstalled Vista OS before you used the Win 7 upgrade disk?
How about a clean install? This should be possible as well the Win 7 Toshiba drivers could be downloaded from the Toshiba US driver page
Greets -
Photoshop extended wont install on win7 64bit !!!!
Hello can someone help me out. I own photoshopCS4 extended 64bit. I am running Windows 7 pro 64bit. Every time i try to install photoshop extended it always installs the standard and NOT THE EXTENDED version. I know its not the CD because i tried to install it on my second machine (win xp 32 bit) and it worked!! Does anyone have any suggestions!!
The serial number is what determines the version of PS CS4 that is installed on your machine.
It is impossible for PS CS4 to install the 64 bit version on Windows XP 32 bit machine.
If you have a 32 bit OS machine PS CS4 will only install the 32 bit software.
If you have a 64 bit OS machine PS CS4 will install both 32 bit and 64 bit software.
Don't forget to install the .exe file installer file as Admin. Run the Disk but choose to explore the Disk. Find the PS folder and open it and right click on the .exe file and Choose to run as Admin.
Turn off Windows defender prior to install. It is also better to turn off Adobe reader if it is installed (better yet, remove it) as it has caused PS CS4 install problems in the past for some unknown reason.
To avoid problems install PS CS4 on C drive.
Like I wrote above the serial number determines what is installed, not the Disk. You will know if you paid for the extended as it is almost 1 grand (the upgrade is cheaper).
If you feel that you purchased the extended version but only the standard version installs you need to contact Adobe. Tell them hey, here is my receipt for Extended but the serial number you gave me is standard. This has happened before but nobody ever posted back saying the problem was corrected. -
ITunes error message - missing iTunes64.msi on win7 64bit
I tried to update iTunes to the newest version - after downloading I receive the following error message: "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes64.msi' in the box below."
The path in the box is 'C:\Users\DebbieCleaveley\AppData\Local\Apple\Apple Software Update\'
Then I get "The path 'C:\ProgramData\Apple Computer\Installer Cache\iTunes 10.2.1.1\iTunes64.msi' cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'iTunes64.msi' in a folder from which you can install the product iTunes"
I've hunted for a solution and found that back in 2008 this error seemed to be quite common and the solution was a Microsoft program called "MS Installer Cleanup Utility" which is no longer available.
I then tried uninstalling iTunes all together, to no avail. I get the same error. "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes64.msi' in the box below.
So I cannot delete the old one, find the missing folder or do anything .... please help !Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Event log of error when itunes 11.1.4.62 on Win 7 (64bit) fails after a few minutes of running...
Faulting application name: iTunes.exe, version: 11.1.4.62, time stamp: 0x52ddbf7a
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x0002e41b
Faulting process id: 0x257c
Faulting application start time: 0x01cf1d3f842de030
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 07712b46-8935-11e3-b0c8-d4bed9950bec
Any suggestions on how to fix?Hi heartotexas,
Thanks for visiting Apple Support Communities.
To resolve this error, I recommend completely removing and reinstalling iTunes and all of its related components using these steps:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
You can find the article with these steps and more information here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Best,
Jeremy -
Itunes 10.5.1 Completly not working in Win7 (64bit)
This has been a total disaster update for me. I am running Win7 (64bit) with all my windows updates current. I went ahead and updated Itunes to 10.5.1.
That was a severe mistake. Itunes crashes every time I start the program. I notice that genius is running right at the start up and I manage to shut it off but it still crashes.
So far I have done the following:
Started Itunes in safe mode----Crashes
Done a complete clean install and reinstall---Crashes
Downgraded to 10.5 clean install---Crashes
Upgraded back up to 10.5.1 started back in safe mode--Crashes.
I have stopped my anti-virus during all installs and starts and it still crashes.
My system is clean of viruses.
No error messages are provided for all the crashes other than "This program has stopped working"
My frustration is awful. I really hope they get this fixed or someone can offer a solution. I am so sorry I ran that upgrade.After a day 1/2 of frustration and tears I got Itunes 10.5.1 working properly on my Win 7 64bit Home Edition.
I concluded that the profile, lets call it blue99 was in some way corrupted. The reason is that I followed the troubleshooting steps outlined here:
http://support.apple.com/kb/ts1717
Under the heading of Create a New User Account
I went ahead and created a new profile, lets call it B99. Under this new profile, I started up Itunes and sure enough it fired right up, Itunes store came up etc with no crashes. The strange part is that when it started up, the Itunes user agreement came up. In the other profile where Itunes would crash, after I would re-install, I NEVER GOT THE USER AGREEMENT. It would just go through an install, and when it would restart, it would immediately start to crash.
So now I concluded in agreement with the suport article that it was a "user-specific problem"
With this info, I took a gamble. I did not follow the "User specific Troubleshooting" offered in the article.
Instead I followed the directions found here:
http://windows.microsoft.com/en-US/windows-vista/fix-a-corrupted-user-profile
I followed these very carefully. I copied all of my files found under C:\users\Old_Username folder, in this case that would have been the profile blue99. From there I copied the folders in there to the C:\users\New_Username folder in this case B99. The most important rule of thumb is MAKE SURE YOU HAVE FULL ADMINSTRATIVE PERMISSIONS BEFORE YOU START.
I then right clicked on the B99 folder and went to Properties and under the Security tab I gave the profile B99 full permissions. After this I went back to Control Panel and under User accounts I went and turned the B99 profile into full administrator and took the corrupted profile blue99 and switched it too Standard adminstration.
I restarted my computer and logged in under B99, started up Itunes and Yay!! Itunes is up and running. No crashes so far!! When I was running Itunes on the old profile I went ahead and turned off Genius and Home sharing. In this new profile I turned on Genius and it worked with no crashes. But I don't want to push my luck so I turned it off. Itunes has been running with no crashes. This is what worked for me, yeah its convuluted but I was desperate!! I don't even consider this a patch, so much as I cheated to get Itunes running.
If someone has a simpler way to get Itunes 10.5.01 to run, please let me know!!
Please note when I started this I had already reinstalled Itunes on the corrupted profile. I did not install Itunes again on the new profile. I just started it up. -
When installing iTunes 10.5 64bit on my win7 64bit computer I get a weird error message.
This all started when one day I plugged in my iPhone 4 to my iTunes 10.4 on my PC (win7 64bit) and I got nothing. I got the connection noise and my phone started charging but it would not show up in iTunes. In My Computer, it sees that I have an iPhone plugged in but shows it as a Camera, not a phone, and I am not able to see anything inside said "camera". At this point I decided to clear everything "Apple" off of my computer and manually install iTunes 10.5. Mid download i came across this error message that I have no clue what it is telling me. After clicking "OK" it then tells me "rolling back session" and then tells me that "Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services." Since getting this messag I suspected that it was an AMD (apple mobile device) issue. AMD seems to be IMPOSSIBLE to uninstall/delete from my computer... At this point I'm giving up and looking for advice/help on this issue.
Im lead to believe that it is an AMD issue because iTunes 10.4 reads my iPod Shuffle perfectly but wont read my iPhone 4 or a friends iPhone 3g.
Thanks in advance for taking the time to read this!! Any help would be greatly appreciated because I dont want to reformatHey donovanjj,
Thanks for the question. Let’s try to recreate your SC Info folder:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
If the above does not resolve your issue, you may want to look over the following resources:
iTunes 11 for Windows: If you have trouble burning a disc
http://support.apple.com/kb/PH12349
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Thanks,
Matt M. -
just updated my itunes and now it wont open! i have removed and reinstalled 3 times!! :(, just updated my itunes and now it wont open! i have removed and reinstalled 3 times!!
Hi abgc,
Thank you for using Apple Support Communities.
To troubleshoot this issue where iTunes will not open after doing an update, please follow the steps in the article linked to below.
iTunes for Windows doesn't open after upgrading in Windows Vista, Windows 7, or Windows 8 - Apple Support
Cheers,
Alex H. -
My ipod touch 3g wont upgrade from 4.2.1 to 4.3.3
while restoring from itunes it wont upgrade from 4.2.1 to 4.3.3 i even upgraded itunes no luck whats wrong i dont understand, please help.
What happens when you try?
Error message?
What does it say?
Is your ipod the 8GB model? If so, then it is second gen.
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