ITunes 10.3.3 keeps asking my iPhone OS 5.0.1 to be restored by old back up

After the update of iTunes 10.3.3, I have been un-able to sync my iPhone 4 without iTunes asking me to restore my iPhone using an old back-up that I have on an external hard drive. Once I went ahead and restored it, but then when I went to sync them once again–it just asked me again to restore my iphone. I have all the software updates in place on my iPhone, iTunes, and on my brand new 27-inch iMac, but it just won't work.
Also having problems syncing the iCloud on my iPhone and my computer as well. Says model A1332

Thanks I'm going to give the re-install a try. I didn't have problems with having the music on an external and/with the new iMac at first and previously, just started happening with an update I think. Anyhow, I'm going to give the reinstall a try–thanks!

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I have changed operator and also changed IOS and did a back up of my old phone in Itunes so i would keep all my contacts etc. Now when i want to get everything back in the phone, Itunes asks me for a password, which i do not have. How to bypass this?

I have changed operator and also changed IOS and did a back up of my old phone in Itunes so i would keep all my contacts etc. Now when i want to get everything back in the phone, Itunes asks me for a password, which i do not have since i did not enter any password when i did the back up. Is there any way I can bypass this password request? Otherwise i have lost all my contacts etc.
Greatful for help.

Contacts are designed to be synced to a supported application on the computer or a cloud service like Gmail, iCloud, or an Exchange server.
Have you failed to use the device as designed?

HT201306 Trying to redeem a iTunes card on iPad keeps asking me to log in when already signed in. Any ideas

Trying to redeem a iTunes card on iPad keeps asking me to log in when already signed in. Any ideas

Exboardmember wrote:
Trying to redeem a iTunes card on iPad keeps asking me to log in when already signed in. Any ideas
Meaning enter your username and password?
Are you signed in - Settings>Store>Sign In? Maybe try in the App Store in the bottom left corner - you can access your ID in the featured tab of the App Store - check there.
If you are signed in correctly - try signing out and then sign in again in order to refresh the account information.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in. Then try to redeem the card again.

I can't purchase music on my itunes account anymore. it keeps asking for answers to 2 security question that i never answered. i have 1 guess left

i can't purchase music on my itunes account anymore. it keeps asking for answers to security questions that i did not answer. i have purchesed all the music through my ipod but last time i tried it said " since this is the first time you are purchasing through you ipod you need to answer 2 security questions. how do i get past this. i have 1 guess left as to the possible answers. won't let me pick different questions.

Hi Mission73,
Welcome to the Support Communities!
The article below explains how to change your rescue email address and/or reset your Apple ID security questions.
You can attempt to answer your security questions in order to change your rescue email.
If you are unable to remember the answers to your security questions and the rescue email address has changed -- contact Apple ID Security for asissistance.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
When creating a new Apple ID for use with the iTunes Store or Mac App Store, you will be asked to provide an optional rescue email address. If you have an existing Apple ID that you use with the iTunes Store or Mac App Store, you may be asked to provide some additional security information, including a rescue email address. When you provide a rescue email address, all future security emails, such as password resets from iForgot, will be sent to the address provided. The rescue email address you provide cannot be the same as your primary email address for your Apple ID. In most cases, your primary email address is the same as your Apple ID username.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
- Judy

I've just upgraded to iPhone 4S and restored data from my old iPhone through iTunes. I'm being asked for a password to get into my phone and the old password I had doesn't work. I don't know what password it's looking for

I've just upgraded to iPhone 4S and restored data from my old iPhone through iTunes. I'm being asked for a password to get into my phone and the old password I had doesn't work. I don't know what password it's looking for

Thanks for replying, I'm a real techno-cretin. What do you mean by not using the backup? I'm busy trying to restore my new phone and it's doing a 6 hour download with updates. Can I restore the data from my old phone backup onto the new iPhone 4S when the download is done?

Message displays itunes cannot read the contents of the iphone when connected on a laptop. Doesnt let me back up and sync and asks for restoring to factory defaults??!!

message displays itunes cannot read the contents of the iphone when connected on a laptop. Doesnt let me back up and sync and asks for restoring to factory defaults??!!

Hello ardninam,
Thanks for using Apple Support Communities.
If the content on your iPhone cannot be read by iTunes, then you will need to follow the directions in the popup and restore your iPhone to the factory settings. You can then try and restore from a previous backup.
Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H.

If i unplug my iphone while its "updating software" will it restore the old software? or is this a bad idea?

if i unplug my iphone while its "updating software" will it restore the old software? or is this a bad idea?

It's a bad idea. It *ought* to recover OK, but there are too many cases where it hasn't to be safe assuming that it will.
If, as Changren Yong says, you have a good backup, you always have the safety net of a restore, but it's a silly thing to do,
My advice when doing software updates is to download separately then update (you're always offered an option to download only). You can do what you like during the download, which is always the ling part of the process for me. The update usually (for me) only takes about 5 minutes.
One further point - in case you didn't know, you can initiate a backup by right-clicking the phone in iTunes and choosing Backup from the drop-down. That should always be part of your update process

HT5035 Why, when trying to download a "free" app from iTunes after it say's, "this apple id hasn't been used with the iTunes store" does it keep asking for credit card info???

This is so frustrating! I have an itunes store account, etc. I lost all my info when I had to "restore" my iphone.
I wasn't able to do the "restore" until recently, gosh it was about 6mos or more ago when my iphone died...
So, as I get older I am having memory problems and haven't been able to access my itunes account.
Obviously when I did the "restore" on my iphone I lost all my info with it... So, wanting to use my iphone for
music, games, etc. I had to create a new apple id, fine, but when I wanted to download a "free" app it says
my apple id hasn't been used with itunes so it keeps asking for credit card info.
I do not remember ever having to have a credit card before!
I am so frustrated... First it was not being able to access my account then having to create a new one, fine!
But now I can't download "free" content without credit card information!?!?!?!?!?!?!?!?! UGH!!!!!!!
Please, can anyone help...?!?
Sincerely,
"Distressed"

If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534

Itunes still down? Keeps asking to Verify Credit Card

Just wondering if Itunes is still down. I know it was down yesterday and alot of people have since said it's working now. Mine isn't. It keeps asking me to verify my credit card. I can update my apps just fine and even download free ones, but when I try to go download an album, it the message that I need to verify my credit card pops up. I verify, but the message keeps coming back.
Hope this is resolved soon.

Unless you set up a special iTunes account that is only good for free apps, you need a valid payment method. To get that special iTunes account see:
Create an iTunes App Store account without a credit card

ITunes and App Store keep asking for password.

If I log into the Mac App Store or iTunes to purchase an app/song I get prompted for a username and password, as expected; but then it just keeps asking. If I type in a purposly wrong password it will tell me it's wrong, but when I put in the correct one it seems to take it but the dialog just pops up again. This occurs on my MacBook Pro, my iMac and my MacPro. This also happens if I try to 'view account'. Every now and again I will break through this loop and see my account details, but if I try to change something, say my purchase methode, I get 'session timed out'.
I can log into the website just fine, I know the password is good.
Any ideas?

I'm having a similar problem. When I open iTunes I kept getting a "We're sorry, we cannot complete your request on the Itunes Store at this time. Please try again later." error message. I also couldn't update my apps. I was able to stop the messages by signing out. Unfortuantely, I can't sign in now. I don't get an incorrect password message, though. Instead I get the same error message.
I then I tried updating my apps on my iPod Touch but then I get a "Cannot connect to the iTunes Store" error message.
So, like you I think the problem is on their end. Hopefully, it's just a temporary glitch. I'm going to go my favorite coffee shop and see if I can download there.
Thanks,
Brian

HT201269 I am trying to restore an old back up to a new phone but it will not allow because it says the "old iphone" password is incorrect but the password I am using is the only password I have?? Help? What does this mean?

I am trying to restore an old iphone to a new iphone but it will not allow becaue it says the "old iphone" password is incorrect but the passwork I am using works for my ITunes account and is the only password I have..?? Please help!! Thank you.

When using the iPhone with the Windows OS, you need to have the Apple Mobile Device Service running. It should start automatically when you start the computer, but sometimes things happen. Use this support document to try and restart the service. See if that helps.
http://support.apple.com/kb/TS1567

HT4759 i have a new iphone 4 my old phone is a 3 i need to transfer all data; my carrier is straight talk and is already set up; not sure what to do next i have an itunes acct but it keeps asking for an icould acct

i have a new 4 iphone my previous was a 3 g am trying to transfer all the information over cannot seem to do so

There is no "adding" a device. Simply plug the iDevice into the computer. iTunes should automatically detect the device when it is connected.
iTunes can sync/manage as many iDevices as you want... there is no 1 device limit.

ITunes 10.6.3 keeps dropping my iPhone--cannot wirelessly sync

Occassionally my Mac will see my iPhone (4S); often to display the iPhone on the device menu I have to reboot iTunes and/or my Mac, yet every time I attempt a sync, iTunes drops my iPhone. I cannot wirelessly sync--at all. I have to plug it in every time. This was not the case with the previous version of iTunes. Is anyone else having this issue?

Okay, really strange. As of right now, everything is working.
So I guess my post is more of a hypothetical question if/when the problem happens again, haha.

Trying to fix my itunes... it keep asking for "itunes.msi" location

ok was trying to update itunes and it got stuck looking for itunes.msi... i have no clue where that file is but now i can't even open itunes. it wont even let me delete and reinstall. please help

This Apple doc should be able to help ya out -> "The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows

I changed my email address for iTunes & iCloud, but my new phone keeps asking for me to enter the apple id password for an old email to use for store purchases. What do I do to restore my backup to my new phone?

Im trying to load a icloud backup and I deleted everything from my new phone but now it wants an apple id password from an old email address. What do I do?

https://iforgot.apple.com/appleid
If you forgot your Apple ID password - Apple Support
Contact Apple for help with Apple ID account security

ITunes 10.3.3 keeps asking my iPhone OS 5.0.1 to be restored by old back up

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