ITunes 10.4 crashes/freezes on importing video

I have 2 computers as listed below, both using the latest iTunes 10.4
I have over 3000 music videos in .mov containers (various codecs) and now after upgrading to the latest iTunes, I can't add new ones to my Macbook Pro OS X 10.6.8 without crashing it. In addition, a brand new OS X Lion iMac running the latest iTunes with a fresh drive and no existing iTunes database, freezes upon trying to import beyond a few of these music videos. Since it is a problem on both computers, and under different circumstances, it is obvoiously a bug... and a very annoying one for me. Any workarounds or fixes out there??

My itunes 10.4 x64 crashes when minimized to it's toolbar on the taskbar.

Similar Messages

  • FCE Freezes while importing video

    While importing video, FCE freezes, usually within 3-4 minutes of capture. I have to force quit. I am using Capture Now. I have no problem importing with iMovie. In fact I've been importing in to iMovie and then copying the clips into FCE to get around the freeze. I have my clips saved to a 500GB external drive and my camcorder is a Panasonic PVGS-300. I have imported into FCE many times before. This is the first time this has occurred and I haven't changed anything in my setup or added anything to the system. Any help would be greatly appreciated.
    Thank you.

    I'm having the same problem.
    Yesterday, I captured 45 minutes in 4 minute sections, and spent the morning editing.
    It got slower & slower & slower.
    I saved all, quit & browsed the internet for a while.
    The computer continued to whir for some time.
    I went back into FCE & it was back up to speed.
    I suspect imminent hard drive failure.
    Does anyone have an opinion on my diagnosis?

  • CS5 Extended Crashing Repeadtedly when Importing Video to Layers

    Hi, I would really apprechiate some help in this matter. I have looked just about everywhere for an answer but, alas I cannot seem to find one. Every time I try to Import Video File to Layers my PS crashes instantaneously. It's so odd. I switched over to make gifs better and I can make them with separate pictures but that is a hassle. They only time my PS crashes is when I try to import the video. I get to choose the file and right before I click open it crashes every single time.
    I am using a Macbook Pro with Snow Leopard.
    2.4 hz intel core 2 duo
    2gb ram
    Chipset Model: NVIDIA GeForce 9400M
      Type: GPU
      Bus: PCI
      VRAM (Total): 256 MB
    That's all I really know what to look for. I really would apprechiate anyones insight as to what is going on.
    Thank you,
    Ryan

    Yes, everything has been updated and no luck. Here is the crash log well it was a pretty huge log so this is the first big part.
    Process:         Adobe Photoshop CS5 [66727]
    Path:            /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
    Identifier:      com.adobe.Photoshop
    Version:         12.0.2 (12.0.2x20101122.r.1204) (12.0.2)
    Code Type:       X86 (Native)
    Parent Process:  launchd [123]
    Date/Time:       2011-05-02 12:22:45.191 -0400
    OS Version:      Mac OS X 10.6.7 (10J869)
    Report Version:  6
    Interval Since Last Report:          936112 sec
    Crashes Since Last Report:           53
    Per-App Interval Since Last Report:  74589 sec
    Per-App Crashes Since Last Report:   4
    Anonymous UUID:                      E818384C-DDDE-43B6-BB56-455784FE36E4
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x00000000589f4e20
    Crashed Thread:  20
    Thread 0:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib             0x95d8c09a mach_msg_trap + 10
    1   libSystem.B.dylib             0x95d8c807 mach_msg + 68
    2   com.apple.CoreFoundation      0x968d237f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation      0x968d1464 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation      0x968d1291 CFRunLoopRunInMode + 97
    5   com.apple.HIToolbox           0x97184e04 RunCurrentEventLoopInMode + 392
    6   com.apple.HIToolbox           0x97184bb9 ReceiveNextEventCommon + 354
    7   com.apple.HIToolbox           0x97184a3e BlockUntilNextEventMatchingListInMode + 81
    8   com.apple.AppKit              0x95ffc78d _DPSNextEvent + 847
    9   com.apple.AppKit              0x95ffbfce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    10  com.apple.AppKit              0x9627380d -[NSApplication _realDoModalLoop:peek:] + 720
    11  com.apple.AppKit              0x96272f89 -[NSApplication runModalForWindow:] + 273
    12  com.apple.AppKit              0x96507081 -[NSSavePanel runModal] + 420
    13  com.apple.AppKit              0x9650065f -[NSSavePanel runModalForTypes:] + 76
    14  com.adobe.Photoshop           0x013dd17d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17673447
    15  com.adobe.Photoshop           0x0046703f AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1461161
    16  com.adobe.Photoshop           0x004677d8 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1463106
    17  com.adobe.Photoshop           0x00b576a6 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8737296
    18  com.adobe.Photoshop           0x00b7d0b2 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8891420
    19  com.adobe.Photoshop           0x0026645f 0x1000 + 2511967
    20  com.adobe.Photoshop           0x002664ab 0x1000 + 2512043
    21  com.adobe.Photoshop           0x0008178e 0x1000 + 526222
    22  com.adobe.Photoshop           0x000e45bf 0x1000 + 931263
    23  com.adobe.Photoshop           0x000e45ea 0x1000 + 931306
    24  com.adobe.Photoshop           0x0006cc68 0x1000 + 441448
    25  com.adobe.Photoshop           0x0006ce48 0x1000 + 441928
    26  com.adobe.Photoshop           0x000777f6 0x1000 + 485366
    27  com.adobe.Photoshop           0x000766f8 0x1000 + 481016
    28  com.adobe.Photoshop           0x0006cf08 0x1000 + 442120
    29  com.adobe.Photoshop           0x0006cfa4 0x1000 + 442276
    30  com.adobe.Photoshop           0x013ce8fe AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17613928
    31  com.apple.AppKit              0x95fbe2a7 -[NSApplication run] + 917
    32  com.adobe.Photoshop           0x013ccd38 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17606818
    33  com.adobe.Photoshop           0x013cd800 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17609578
    34  com.adobe.Photoshop           0x0006ec5a 0x1000 + 449626
    35  com.adobe.Photoshop           0x0025728d 0x1000 + 2450061
    36  com.adobe.Photoshop           0x00257336 0x1000 + 2450230
    37  com.adobe.Photoshop           0x00003d86 0x1000 + 11654

  • Premiere cs5 crashing when I import video files

    For video files, just about everytime, it crashes upon initial import. I have to restart the program and then it will be fine until like 10 min later where it happens again.
    Sorry, a Serious error has occurred that requires Adobe Premiere Pro to shut down
    something like that
    I have:
    6 gb Ram
    1tb harddrive
    quadcore processor
    gtx285 nvidia
    built in audio (HD)
    Win 7 64bit Home Prem
    Dave

    >1tb harddrive
    One hard drive is BARELY going to edit SD material
    My 3 hard drives are configured as... (WD = Western Digital)
    1 - 320G WD Win7 64bit Pro and all program installs
    2 - 320G WD Win7 swap file and video project files
    3 - 1T WD all video files... input & output files
    Search Microsoft to find out how to redirect your Windows swap file
    http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US
    Trying to use only ONE Hard Drive for Video Editing
    You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
    Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work
    You as a person cannot do both at the same time with the same hand
    A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing
    You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708?tstart=0 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything
    I find that the three drives I use work very well for me, for editing AVCHD video... some people use a 4th drive, so video INPUT files are on drive three and all OUTPUT files are on drive four... I only bought a mid-tower case instead of a full tower case (my bad... but had to fit in the space available on my office desk!) so I use the three drives that will fit
    Depending on your exact hardware (motherboard brand & model AND USB2 enclosure brand & model AND external hard drive brand & model) AND the type of video file, you may... or may NOT... be able to use an external USB2 hard drive for SD (Standard Definition) video editing
    Steve Grisetti in the Premiere Elements forum http://forums.adobe.com/thread/856208?tstart=0 and Jim Simon in the Premiere Pro forum http://forums.adobe.com/thread/856433?tstart=0 use USB externals for editing
    A USB3 hard drive connected to a motherboard with USB3 is supposed to be fast enough for video editing (I don't have such, so don't know) but eSata DOES have a fast enough data transfer for video editing... I have not used this eSata Dock... for reference only, YMMV and all the usual disclaimers
    http://www.amazon.com/Thermaltake-BlacX-eSATA-Docking-Station/dp/B001A4HAFS/ref=cm_cmu_pg_ t

  • IMovie freezes when importing video

         I am using iMovie 10.0.6 and trying to import video from a JVC Everio GM-HM320BU.  I have been importing video without problems for quite some time, but always from the main memory of the camcorder.  Recently I had to record some video on the SD card installed in the camcorder as extra memory.  I received the error message "iMovie cannot import your selection" and iMovie froze.  I had to "force quit" iMovie.  After reading a bit, I realized I should have imported the video on the SD card via a card reader and that it cannot be import in the usual manner.
         But now I get the same message from iMovie every time I try to import video, even from the main memory of the camcorder, and iMovie freezes.  It appears iMovie needs to be reset so it can import video from the main memory.  HELP.

    Sounds like an elegant solution if in fact you have iLife '06 from which to restore. For those of us that have recently purchased an Apple product (because "it just works") this is not a viable option. I'm not going to go out and purchase any previous versions of iLife when I paid for what is supposed to be the latest greatest. Obviously the solution already exists because it was working fine before the last update, seems to me that it should be simple enough to turn back the clock a little so that we can all get back to work. Don't get me wrong I'm happy for you that you've found a solution, I'd probably do the same thing if I could. Right now my strategy is to continue to complain until something gets done, I encourage everyone that has this issue to weigh in. As for now my "work around" is to back to my PC based computer to download and edit all my video. "How do you like them apples", Apple.

  • ITunes 7.0.1 freezes with iPod Video

    Hi,
    i am using iTunes 7.0.1 with an iPod Video.
    The installation works fine, but when ever i try to sync iTunes with my iPod it freezes.
    I found no way to solve this problem. Only downgrade to iTunes 6.5. works (http://discussions.apple.com/thread.jspa?threadID=643810&tstart=15) but i want to use the new version of iTunes, because i also have a new iPod nano, who needs version 7 or higher!
    Has anyone a solution?
    Thanks, Helmut
    IBM R40   Windows XP Pro   iPod Video

    Hi,
    i have found an answer for the problem.
    Delet all data on my ipod an make a new
    syncronisation.
    After that everyting works fine.
    I tried this but it still freezes even after "restoring" the ipod. Could it be that it wont sync with 17Gig of library on my computer (3 years old)?

  • Iphoto 11 is freezing on importing videos

    3 questions I hope some can help me with
    1. Every time I try to import videos the "Import Preparing to import" Icon shows but then locks up. I have to Force Quit (get application not responding message) to get out of iPhoto
    2. My old videos thumbnails have lost the link to the original file. So we I try to play these videso I get the exclamation point
    3. How do I reconnect these videso in the library
    I have also rebuilt Photo Library several times with no fix.
    Any thoughts anyone?
    John

    Not sure if this is an iPhoto issue, it maybe an OS one. But reinstall iPhoto, see if that fixes it. If not then it'll be the OS you're doing next.
    To re-install iPhoto
    1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
    2a: On 10.5:  Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
    2b: On 10.6: Those receipts may be found as follows:  In the Finder use the Go menu and select Go To Folder. In the resulting window type
    /var/db/receipts/
    2c: on 10.7 they're at
    /private/var/db/receipts
    A Finder Window will open at that location and you can remove the iPhoto pkg files.
    3. Re-install.
    If you purchased an iLife Disk, then iPhoto is on it.
    If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
    If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

  • Itunes 10.0 Crash/Freeze when beginning to importing CD

    All,
    I recently bought my father an iPod Nano 5th gen. We got about 5 CD's properly imported on iTunes 9 when I was showing him how to import and sync his device. However, soon after I 'cut him loose' he reported a problem with the iTunes freezing and causing trouble for the rest of the computer. I've replicated the symptom and have done an evening of searching with no avail. I upgraded to v10 with the problem persisting. Here is the progression of how to replicate the symptoms...
    1. start computer/itunes
    2. insert cd
    3. click yes when asked "would you like to import this CD"
    4. iTunes begins importing, but freezes on the first song with less than 1/16 completed. iTunes no longer responsive
    (5.) Can CtrlAltDel and shut down iTunes, but other functions remain inactive (starting new programs, shutting down, etc... computer needs hard restart)
    (6.) Can replicate with 3 other CD's. Stopped trying after this.
    (7.) Can successfully rip via Windows Media Player and drop and drag into iTunes. To me, this proves correct working order of CD rom drive and general windows software.
    Alternately, iTunes will freeze when simply trying to play off of a CD within 5 seconds of playing the song.
    I have tried operating with the "Use error correction when importing CDs" unchecked, yielding no different results.
    Please advise, thank you in advance!!!
    -Greg

    All,
    I recently bought my father an iPod Nano 5th gen. We got about 5 CD's properly imported on iTunes 9 when I was showing him how to import and sync his device. However, soon after I 'cut him loose' he reported a problem with the iTunes freezing and causing trouble for the rest of the computer. I've replicated the symptom and have done an evening of searching with no avail. I upgraded to v10 with the problem persisting. Here is the progression of how to replicate the symptoms...
    1. start computer/itunes
    2. insert cd
    3. click yes when asked "would you like to import this CD"
    4. iTunes begins importing, but freezes on the first song with less than 1/16 completed. iTunes no longer responsive
    (5.) Can CtrlAltDel and shut down iTunes, but other functions remain inactive (starting new programs, shutting down, etc... computer needs hard restart)
    (6.) Can replicate with 3 other CD's. Stopped trying after this.
    (7.) Can successfully rip via Windows Media Player and drop and drag into iTunes. To me, this proves correct working order of CD rom drive and general windows software.
    Alternately, iTunes will freeze when simply trying to play off of a CD within 5 seconds of playing the song.
    I have tried operating with the "Use error correction when importing CDs" unchecked, yielding no different results.
    Please advise, thank you in advance!!!
    -Greg

  • ITunes 7 Burning keeps freezing when importing?!

    I try to import cd's from the new iTunes 7 and with cd's that are even barely scratched and it keeps freezing in the middle like it can't read the cd's. I've imported the same cd's on my powerbook and no problem, anyone else having similiar problems?

    in itunes, under preferences - go to advanced.
    under the importing tab, check use error correction when reading audio cds.
    see if that helps.

  • Premiere Pro CC crashes when browsing/importing video files.

    I've got a trial version of Premiere Pro CC installed today, running on a late 2012 iMac.
    No problems during splash screen or project startup, but when I try browsing for a video file in the import box or attempt to drag and drop files from my local disk, a Premiere prompt says a fatal error has occured and shuts down. I haven't experienced this problem on other PCs/Macs.
    The files I've tried all run smoothly when opened by VLC or QuickTime. Extensions tried so far: .avi, .mkv, .3ggp.
    NVIDIA GeForce GTX 680MX 2048 MB
    3,2 GHz Intel Core i5
    8 GB 1600 MHz DDR3
    OS X 10.8.5 (12F45)
    If there are codec issues, trial version limitations or these types of files are not supported I would hope PP would say so instead of crashing abruptly?
    Any help appreciated, I'm not an editing guru.

    Premiere does not have trial limitations.
    If vlc plays the files is no garantee Premiere will.
    Premiere does not support mkv.
    Premiere only supports dv-avi and 3gp.

  • CS6 crashes after it imports video

    I was having update issue with CS6, so from advice given here from other users, I un-installed then re-installed Creative Cloud, Photoshop CC and Photoshop CS6. Now when I go to make a gif, CS6 crashes just after the green bar goes from importing the selected part of the video I want to use. The message that comes up is something like "Adobe has stopped working and needs to close."
    It's extremely frustrating
    Can anyone suggest what I should do next. Thanks!

    We can't know. You have not provided any system info, details about the size and type of video, your graphics hardware, your system's CoDecs and a million other things.
    Mylenium

  • ITunes 10.7 crashes when I play video

    Just upgraded to 10.7 using windows 7 32bit. Now if I play any podcast videos it crashes and shutsdown. Can't stream to my ATV or anything. I have reinstalled itunes and quicktime still no joy. Any ideas?

    I Tried that option it did not work for me, I booted my computer in safe mode and itunes plays videos fine, but regular boot it crashes when trying to watch a trailer at itunes store or watch a downloaded movie. I tried reinstalling but now i'm getting 'Service Apple Mobile Device (Apple Mobile Device) failed to start. Verify yo have sufficient privileges to start system services. and the error I get with itunes crashing in the details window is
    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    iTunes.exe
      Application Version:    10.7.0.21
      Application Timestamp:    504d85d9
      Fault Module Name:    CoreText.dll
      Fault Module Version:    220.10.13.1
      Fault Module Timestamp:    50374fcd
      Exception Code:    c0000005
      Exception Offset:    00044212
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
    And bonjour fails to start sometimes, so the itunes application tells me.
    I dont want to have to watch my 50 movies I bought this year in safe mode

  • Premiere freezes on import video

    Premiere Pro refuse to start or freezes when I open a video. My native resolution is 1366*768, I tried on an external screen with higher res, same problem after a few minutes.
    [Moved from the generic Cloud forum to the specific Program forum... Mod]

    More information needed for someone to help... please click below and provide the requested information
    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

  • IMovie freezing when importing videos

    Hi I every time I open iMovie 11 (on Macbook Pro) I get a message, 'movie file can not be found' .I have tried searching for the movie, but when I find the movie, it does not let me click on it. When I cancel the search, iMovie freezes and then I have to force quitAny help would be much appreciated.

    Hi
    When iMovie doesn't work as intended this can be due to a lot of reasons
    • iMovie Pref files got corrupted - trash it/they and iMovie makes new and error free one's
    • Creating a new User-Account and log into this - forces iMovie to create all pref. files new and error free
    • Event or Project got corrupted - try to make a copy and repair
    • a Codec is used that doesn't work
    • problem in iMovie Cache folder - trash Cache.mov and Cache.plist
    • version miss match of QuickTime Player / iMovie / iDVD
    • preferences are wrong - Repair Preferences
    • other hard disk problem - Repair Hard Disk (Disk Util tool - but start Mac from ext HD or DVD)
    • External hard disks - MUST BE - Mac OS Extended (hfs) formatted to work with Video
    ( UNIX/DOS/FAT32/Mac OS Exchange - works for most other things - but not for Video )
    • USB-flash-memories do not work
    • Net-work connected hard disks - do not work
    • iPhoto Library got problems - let iPhoto select another one or repair it. Re-build this first then try to re-start iMovie.
    This You do by
    _ close iPhoto
    _ on start up of iPhoto - Keep {cmd and alt-keys down}
    _ now select all five options presented
    _ WAIT a long long time
    • free space on Start-Up (Mac OS) hard disk to low (<1Gb) - I never go under 25Gb free space for SD-Video (4-5 times more for HD)
    • external devices interferes - turn off Mac - disconnect all of them and - Start up again and re-try
    • GarageBand fix - start GB - play a few notes - Close it again and now try iMovie
    • Screen must be set to million-colors
    • Third-party plug-ins doesn't work OK
    • Run "Cache Out X", clear out all caches and restarts the Mac
    • Let Your Mac be turned on during one night. At about midnight there is a set of maintenance programs that runs and tidying up. This might help
    • Turn off Your Mac - and disconnect Mains - for about 20-30 minutes - at least this resets the FireWire port.
    • In QuickTime - DivX, 3ivx codec, Flip4Mac, Perian etc - might be problematic - temporarily move them out and re-try
    (I deleted the file "3ivxVideoCodec.component" located in Mac HD/Library/Quicktime and this resolved my issue.)
    buenrodri wrote
    I solved the problem by removing the file: 3ivxVideoCodec.component. after that, up-dated iMovie runs ok.
    Last resort: Trash all of iMovie and re-install it
    Yours Bengt W

  • ITunes freezes when importing music from CD and also when playing,

    Just recently iTunes has started to freeze when importing music from a CD - it just stops and the progress bar remains as it it. The whole mac then freezes and I get the spinning beachball. I can't use any other application. The same thing is happening when I play music - it's ok for a song or two and then freeze and the beachball appears. I've downloaded iTunes again and reinstalled and it's just the same. Using Safari and Mail etc is no problem at the moment.
    I also have a problem getting the iMac to recognise external hard drives - it won't show them on either firewire 400 or 800. I can see my 1TB drive using usb ( it shows up on the desktop, whereas on firewire it doesn't do this) but if I try to open it and see the contents in finder, it opens, but doesn't dispaly the contents of the drive. I can see the disk size but just get a grey spinning wheel in the bottom right hand of the finder window. Timemachine does not work.

    I have had the same problem & itunes crashes when i try to import a file. Now i can't even start itune. I've reinstalled itunes so many times, without a fix, I've lost count.
    I did post and had no reply. I'll watch this post with interest.

Maybe you are looking for