ITunes 10.4 crashes/freezes on importing video
I have 2 computers as listed below, both using the latest iTunes 10.4
I have over 3000 music videos in .mov containers (various codecs) and now after upgrading to the latest iTunes, I can't add new ones to my Macbook Pro OS X 10.6.8 without crashing it. In addition, a brand new OS X Lion iMac running the latest iTunes with a fresh drive and no existing iTunes database, freezes upon trying to import beyond a few of these music videos. Since it is a problem on both computers, and under different circumstances, it is obvoiously a bug... and a very annoying one for me. Any workarounds or fixes out there??
My itunes 10.4 x64 crashes when minimized to it's toolbar on the taskbar.
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Thank you.I'm having the same problem.
Yesterday, I captured 45 minutes in 4 minute sections, and spent the morning editing.
It got slower & slower & slower.
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Process: Adobe Photoshop CS5 [66727]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0.2 (12.0.2x20101122.r.1204) (12.0.2)
Code Type: X86 (Native)
Parent Process: launchd [123]
Date/Time: 2011-05-02 12:22:45.191 -0400
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 936112 sec
Crashes Since Last Report: 53
Per-App Interval Since Last Report: 74589 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: E818384C-DDDE-43B6-BB56-455784FE36E4
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000589f4e20
Crashed Thread: 20
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x95d8c09a mach_msg_trap + 10
1 libSystem.B.dylib 0x95d8c807 mach_msg + 68
2 com.apple.CoreFoundation 0x968d237f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x968d1464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x968d1291 CFRunLoopRunInMode + 97
5 com.apple.HIToolbox 0x97184e04 RunCurrentEventLoopInMode + 392
6 com.apple.HIToolbox 0x97184bb9 ReceiveNextEventCommon + 354
7 com.apple.HIToolbox 0x97184a3e BlockUntilNextEventMatchingListInMode + 81
8 com.apple.AppKit 0x95ffc78d _DPSNextEvent + 847
9 com.apple.AppKit 0x95ffbfce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
10 com.apple.AppKit 0x9627380d -[NSApplication _realDoModalLoop:peek:] + 720
11 com.apple.AppKit 0x96272f89 -[NSApplication runModalForWindow:] + 273
12 com.apple.AppKit 0x96507081 -[NSSavePanel runModal] + 420
13 com.apple.AppKit 0x9650065f -[NSSavePanel runModalForTypes:] + 76
14 com.adobe.Photoshop 0x013dd17d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17673447
15 com.adobe.Photoshop 0x0046703f AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1461161
16 com.adobe.Photoshop 0x004677d8 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1463106
17 com.adobe.Photoshop 0x00b576a6 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8737296
18 com.adobe.Photoshop 0x00b7d0b2 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8891420
19 com.adobe.Photoshop 0x0026645f 0x1000 + 2511967
20 com.adobe.Photoshop 0x002664ab 0x1000 + 2512043
21 com.adobe.Photoshop 0x0008178e 0x1000 + 526222
22 com.adobe.Photoshop 0x000e45bf 0x1000 + 931263
23 com.adobe.Photoshop 0x000e45ea 0x1000 + 931306
24 com.adobe.Photoshop 0x0006cc68 0x1000 + 441448
25 com.adobe.Photoshop 0x0006ce48 0x1000 + 441928
26 com.adobe.Photoshop 0x000777f6 0x1000 + 485366
27 com.adobe.Photoshop 0x000766f8 0x1000 + 481016
28 com.adobe.Photoshop 0x0006cf08 0x1000 + 442120
29 com.adobe.Photoshop 0x0006cfa4 0x1000 + 442276
30 com.adobe.Photoshop 0x013ce8fe AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17613928
31 com.apple.AppKit 0x95fbe2a7 -[NSApplication run] + 917
32 com.adobe.Photoshop 0x013ccd38 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17606818
33 com.adobe.Photoshop 0x013cd800 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17609578
34 com.adobe.Photoshop 0x0006ec5a 0x1000 + 449626
35 com.adobe.Photoshop 0x0025728d 0x1000 + 2450061
36 com.adobe.Photoshop 0x00257336 0x1000 + 2450230
37 com.adobe.Photoshop 0x00003d86 0x1000 + 11654 -
Premiere cs5 crashing when I import video files
For video files, just about everytime, it crashes upon initial import. I have to restart the program and then it will be fine until like 10 min later where it happens again.
Sorry, a Serious error has occurred that requires Adobe Premiere Pro to shut down
something like that
I have:
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Dave>1tb harddrive
One hard drive is BARELY going to edit SD material
My 3 hard drives are configured as... (WD = Western Digital)
1 - 320G WD Win7 64bit Pro and all program installs
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Search Microsoft to find out how to redirect your Windows swap file
http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US
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You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work
You as a person cannot do both at the same time with the same hand
A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing
You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708?tstart=0 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything
I find that the three drives I use work very well for me, for editing AVCHD video... some people use a 4th drive, so video INPUT files are on drive three and all OUTPUT files are on drive four... I only bought a mid-tower case instead of a full tower case (my bad... but had to fit in the space available on my office desk!) so I use the three drives that will fit
Depending on your exact hardware (motherboard brand & model AND USB2 enclosure brand & model AND external hard drive brand & model) AND the type of video file, you may... or may NOT... be able to use an external USB2 hard drive for SD (Standard Definition) video editing
Steve Grisetti in the Premiere Elements forum http://forums.adobe.com/thread/856208?tstart=0 and Jim Simon in the Premiere Pro forum http://forums.adobe.com/thread/856433?tstart=0 use USB externals for editing
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http://www.amazon.com/Thermaltake-BlacX-eSATA-Docking-Station/dp/B001A4HAFS/ref=cm_cmu_pg_ t -
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Hi,
i am using iTunes 7.0.1 with an iPod Video.
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Has anyone a solution?
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i have found an answer for the problem.
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3 questions I hope some can help me with
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To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
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All,
I recently bought my father an iPod Nano 5th gen. We got about 5 CD's properly imported on iTunes 9 when I was showing him how to import and sync his device. However, soon after I 'cut him loose' he reported a problem with the iTunes freezing and causing trouble for the rest of the computer. I've replicated the symptom and have done an evening of searching with no avail. I upgraded to v10 with the problem persisting. Here is the progression of how to replicate the symptoms...
1. start computer/itunes
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3. click yes when asked "would you like to import this CD"
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(6.) Can replicate with 3 other CD's. Stopped trying after this.
(7.) Can successfully rip via Windows Media Player and drop and drag into iTunes. To me, this proves correct working order of CD rom drive and general windows software.
Alternately, iTunes will freeze when simply trying to play off of a CD within 5 seconds of playing the song.
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Please advise, thank you in advance!!!
-GregAll,
I recently bought my father an iPod Nano 5th gen. We got about 5 CD's properly imported on iTunes 9 when I was showing him how to import and sync his device. However, soon after I 'cut him loose' he reported a problem with the iTunes freezing and causing trouble for the rest of the computer. I've replicated the symptom and have done an evening of searching with no avail. I upgraded to v10 with the problem persisting. Here is the progression of how to replicate the symptoms...
1. start computer/itunes
2. insert cd
3. click yes when asked "would you like to import this CD"
4. iTunes begins importing, but freezes on the first song with less than 1/16 completed. iTunes no longer responsive
(5.) Can CtrlAltDel and shut down iTunes, but other functions remain inactive (starting new programs, shutting down, etc... computer needs hard restart)
(6.) Can replicate with 3 other CD's. Stopped trying after this.
(7.) Can successfully rip via Windows Media Player and drop and drag into iTunes. To me, this proves correct working order of CD rom drive and general windows software.
Alternately, iTunes will freeze when simply trying to play off of a CD within 5 seconds of playing the song.
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ITunes 7 Burning keeps freezing when importing?!
I try to import cd's from the new iTunes 7 and with cd's that are even barely scratched and it keeps freezing in the middle like it can't read the cd's. I've imported the same cd's on my powerbook and no problem, anyone else having similiar problems?
in itunes, under preferences - go to advanced.
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Premiere Pro CC crashes when browsing/importing video files.
I've got a trial version of Premiere Pro CC installed today, running on a late 2012 iMac.
No problems during splash screen or project startup, but when I try browsing for a video file in the import box or attempt to drag and drop files from my local disk, a Premiere prompt says a fatal error has occured and shuts down. I haven't experienced this problem on other PCs/Macs.
The files I've tried all run smoothly when opened by VLC or QuickTime. Extensions tried so far: .avi, .mkv, .3ggp.
NVIDIA GeForce GTX 680MX 2048 MB
3,2 GHz Intel Core i5
8 GB 1600 MHz DDR3
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If there are codec issues, trial version limitations or these types of files are not supported I would hope PP would say so instead of crashing abruptly?
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I was having update issue with CS6, so from advice given here from other users, I un-installed then re-installed Creative Cloud, Photoshop CC and Photoshop CS6. Now when I go to make a gif, CS6 crashes just after the green bar goes from importing the selected part of the video I want to use. The message that comes up is something like "Adobe has stopped working and needs to close."
It's extremely frustrating
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Mylenium -
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I Tried that option it did not work for me, I booted my computer in safe mode and itunes plays videos fine, but regular boot it crashes when trying to watch a trailer at itunes store or watch a downloaded movie. I tried reinstalling but now i'm getting 'Service Apple Mobile Device (Apple Mobile Device) failed to start. Verify yo have sufficient privileges to start system services. and the error I get with itunes crashing in the details window is
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.7.0.21
Application Timestamp: 504d85d9
Fault Module Name: CoreText.dll
Fault Module Version: 220.10.13.1
Fault Module Timestamp: 50374fcd
Exception Code: c0000005
Exception Offset: 00044212
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
And bonjour fails to start sometimes, so the itunes application tells me.
I dont want to have to watch my 50 movies I bought this year in safe mode -
Premiere freezes on import video
Premiere Pro refuse to start or freezes when I open a video. My native resolution is 1366*768, I tried on an external screen with higher res, same problem after a few minutes.
[Moved from the generic Cloud forum to the specific Program forum... Mod]More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840 -
IMovie freezing when importing videos
Hi I every time I open iMovie 11 (on Macbook Pro) I get a message, 'movie file can not be found' .I have tried searching for the movie, but when I find the movie, it does not let me click on it. When I cancel the search, iMovie freezes and then I have to force quitAny help would be much appreciated.
Hi
When iMovie doesn't work as intended this can be due to a lot of reasons
• iMovie Pref files got corrupted - trash it/they and iMovie makes new and error free one's
• Creating a new User-Account and log into this - forces iMovie to create all pref. files new and error free
• Event or Project got corrupted - try to make a copy and repair
• a Codec is used that doesn't work
• problem in iMovie Cache folder - trash Cache.mov and Cache.plist
• version miss match of QuickTime Player / iMovie / iDVD
• preferences are wrong - Repair Preferences
• other hard disk problem - Repair Hard Disk (Disk Util tool - but start Mac from ext HD or DVD)
• External hard disks - MUST BE - Mac OS Extended (hfs) formatted to work with Video
( UNIX/DOS/FAT32/Mac OS Exchange - works for most other things - but not for Video )
• USB-flash-memories do not work
• Net-work connected hard disks - do not work
• iPhoto Library got problems - let iPhoto select another one or repair it. Re-build this first then try to re-start iMovie.
This You do by
_ close iPhoto
_ on start up of iPhoto - Keep {cmd and alt-keys down}
_ now select all five options presented
_ WAIT a long long time
• free space on Start-Up (Mac OS) hard disk to low (<1Gb) - I never go under 25Gb free space for SD-Video (4-5 times more for HD)
• external devices interferes - turn off Mac - disconnect all of them and - Start up again and re-try
• GarageBand fix - start GB - play a few notes - Close it again and now try iMovie
• Screen must be set to million-colors
• Third-party plug-ins doesn't work OK
• Run "Cache Out X", clear out all caches and restarts the Mac
• Let Your Mac be turned on during one night. At about midnight there is a set of maintenance programs that runs and tidying up. This might help
• Turn off Your Mac - and disconnect Mains - for about 20-30 minutes - at least this resets the FireWire port.
• In QuickTime - DivX, 3ivx codec, Flip4Mac, Perian etc - might be problematic - temporarily move them out and re-try
(I deleted the file "3ivxVideoCodec.component" located in Mac HD/Library/Quicktime and this resolved my issue.)
buenrodri wrote
I solved the problem by removing the file: 3ivxVideoCodec.component. after that, up-dated iMovie runs ok.
Last resort: Trash all of iMovie and re-install it
Yours Bengt W -
ITunes freezes when importing music from CD and also when playing,
Just recently iTunes has started to freeze when importing music from a CD - it just stops and the progress bar remains as it it. The whole mac then freezes and I get the spinning beachball. I can't use any other application. The same thing is happening when I play music - it's ok for a song or two and then freeze and the beachball appears. I've downloaded iTunes again and reinstalled and it's just the same. Using Safari and Mail etc is no problem at the moment.
I also have a problem getting the iMac to recognise external hard drives - it won't show them on either firewire 400 or 800. I can see my 1TB drive using usb ( it shows up on the desktop, whereas on firewire it doesn't do this) but if I try to open it and see the contents in finder, it opens, but doesn't dispaly the contents of the drive. I can see the disk size but just get a grey spinning wheel in the bottom right hand of the finder window. Timemachine does not work.I have had the same problem & itunes crashes when i try to import a file. Now i can't even start itune. I've reinstalled itunes so many times, without a fix, I've lost count.
I did post and had no reply. I'll watch this post with interest.
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