ITunes 10.4 does not allow back up of purchases

Just upgraded to Lion and got the undate to iTunes. My Library is on an external drive. Had made some purchases from the iTunes store and was going to do a backup, Much to my surprise this functionality is no longer available. Spoke with Apple Support this moring and they have bumped this up to the Engineers. The solution they offered was to use a previous version of iTunes (10.3.1), however when you try to revert back using a backup from time machine you get an error message that this is not allowed. So until this is fixed I am going to have to backup by creating playlists of new piurchases each time one is made.

Most people skip over tag-ons to 18-month old threads. I think you will be better served by starting a new thread in the iTunes forum here:
iTunes
This thread should have been in iTunes, not the PowerBook, forum anyway.
When you post the new thread, be sure to show your Mac computer model, the Mac OS version, and the version of iTunes you have. That will get you help much faster.

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HT1338 I am trying to upgrade my macbook in installing a compatble itunes but it does not allow me

Friends i am trying to upgrade my Macbook by installing the new itunes 10.5 but it does not allow me to do so

What version of OS X is the MacBook running? It needs to be minimum Snow Leopard 10.6

HT3180 I tried again later several times and am afraid the rental period will expire and will not be able to watch the movie. The system also does not allow me to re-purchase the movie.

I've rentented a movie and would like to watch it. Consistently I receive the message "an error occured loading this contnt ...try again later". I've tried over a long period several times but always receive the same message. Also, I tried to re-purchase the movie but the system does not allow this. It just confirms "you have already rented this movie". any suggestions. Can't I just cancel the rental since I have not even fully streamed the movie/

Likely network related
What is your current connection, use speedtest
Go to istumbler or netstumbler to get a report of the network, look for signal strength and noise
If on wifi try Ethernet
Make sure DNS is set to automatic (settings - general - network)

How do i sync my iphone to itunes when it does not allow me to select/view my iphone5

how can i sync my iphone5 to itunes when i am not given the option to select my device, sync option is grayed out

See the troubleshooting steps in the appropriate article here:
iPhone not recognized in iTunes for Mac
iPhone not recognized in iTunes for Windows

I am trying to download previously purchased music from iTunes, it show "purchased" in iTunes Store but does not show up under previous purchase tab

There are several albums that I've previously purchased that somehow were deleted from my computer & iPad. When I go to download available purchases on PC it say that all available punches have been downloaded. When I check iTunes Store it show as "purchased". When I try to check & download from iCloud via either iPad or PC these items do not show up under items purchased.
I can't even re-purchase the item, which I've tried since it shows as purchased in iTunes Store. This is very troublesome because there is no way for me to access these previous purchases. I have been using iTunes & various Apple products with the iTunes Store for several years & there is a lot of money invested in these previous purchases, that there is no way for me to access. As mentioned, I'd even be willing to re-purchase some of these items (though this should be unnecessary). But, the iTunes Store won't let me, because the items show up as purchased in store, but not on any of my devices!!!
Help!

Hey innerev2003,
Thanks for the question, and welcome to Apple Support Communities.
If, while searching through your past purchases, items are unavailable to download and show a "Purchased" button, they are still on your computer. It may be best to search your iTunes library by clicking Music, then use the search bar at the top right.
If you are completely sure the items are no longer in your library, try signing out of the iTunes Store, and then back in.
iTunes 11 for Windows: Manage your iTunes Store account
http://support.apple.com/kb/PH12507
Thanks,
Matt M.

ITunes 7.0 does not allow selection of speakers for express.

The drop down menu for speaker selection is no longer at the bottom of the window for iTunes. Now instead there is a button that says Burn Data Disc. This new release of iTunes is really amateurish. Don't you guys test your apps anymore?

SOLUTION! iTunes won't Recognize Airport Express + External Speakers
This solution worked for me a few minutes ago:
1) RUN AIRPORT SETUP ASSISTANT
2) Change setting on an existing Airport BASE Station
3) CONTINUE
4) (Choose network)
5) Optional: IDENTIFY to make sure it's communicating with the Airport Express)
6) CONTINUE. (It will read the configuration and present the details of how its configured.)
7) CONTINUE. (It will reinstall the configuration just as you have it.
8) Voila!
In my case, I had TWO Airport Expresses, one of which did not appear on the drop down menu box in iTunes, but after configuring just one of them as above, they BOTH appeared on the menu and both worked!
Some other solutions have been offered that assumes you have an Airport Base Station and have the iPV6 setting to "off" but most people use the AirTunes (i.e., iTunes direct connect with Airport Express+Speakers.) This solution works and it didn't matter what your iPV6 or base station was.
Good Luck!
Powerbook G4 + others Mac OS X (10.4.7)

Iphone5 does not allow me to download purchased itunes songs on icloud

Hi, I have just purchased an iPhone 5. I have iTunes installed on my iPad and have a large number of songs that I have purchased. I am logged into iCloud with my apple ID, and have no problems downloading Apps that I have purchased and stored in the iCloud (i.e., not downloaded to the device). However, when it comes to music and iTunes, its a completely different matter. I have a whole host of songs that I can see in iTunes, under "Purchased", and a cloud appears next to the name of each song. I touch the cloud to start a download, the cloud icon turns to "downloading" and I even see the music download under "downloads". However, once the download happends, it fully disappears... when I click on the Music icon on my iphone, the directory is completely empty and I get the words "No Content. You can dowload music from the iTunes Store" and has a link to the store. I click on the store, and once again, I click on purchased, and I see the list of musics I'd downloaded/purchased on my iPad.... please help me!! I have a lot of music I've paid for, and purchased a higher memory Iphone to be able to use it/download it, but am unable to....! Also, I am unable to use iTunes to download new music to my device. The same thing happens -- it downloads, it actually appears in my iPAD, but not on my phone on which the purchase was transacted. Thanks so much!

Each device can only set up a limited number of iCloud accounts (I believe it's 3). After that you can only re-use one of the accounts previously created, or create a new account to use on another iOS device or Mac (running OS X 10.7.2 or later, if you have one. Chances are the previous owner already created the maximum number of iCloud accounts on the phone you purchased.

HT201272 I just downloaded a movie on I-tunes and can't find it to watch it. It does not show up in my "purchased" or "download" screens

How do I locate a movie that I rented and downloaded through ITunes? It does not show up in my purchased or downloads screens.

Have you looked in your video app.

HT201210 feeling a little lost. i was updating to new phone software now phone has gone back to new mode. it recognises my phone but wont allow me to ststem backup from itunes as it does not like the passwords i use as it says system restore already done

having problems with passwords since i upgraded software on itunes as phone gone back to configure mode but wont allow to restore from back up in itunes as it does not like passwords i use. any ideas to solve?

unhappy@apple wrote:
but t say's that it will delet all the my stuff i have on their, can i get some other way?
Not if it is in Recovery mode.
-> http://support.apple.com/kb/HT1808
You can restore from backup.
-> http://support.apple.com/kb/HT1766

Itunes does not allow me to sync music with iphone?

Itunes does not allow me to sync music with iphone?

Have a similar issue. Have iphone 4 running ios7. itunes 11.1.3.8. Probably is intermittent (once every 2 weeks?) and persistent. Syncs fine for days. Then all at once playlists are not updated. For example; over the holidays I added some holiday songs to a playlist. Today I removed the holiday songs from the playlist in itunes. Sync the phone. All messages indicate sync is successful. Songs still in playlist on the phone! Continues to happen over multiple syncs. In the past I have had some songs update but not all songs. This cycle of attempting syncing continues until other songs on the iphone 'disappear' (they are listed in playlists but don't play!). Don't know the cause but it is very annoying and unpredictable. Eventually taking all music off the iphone and then adding it back works but even this take multiple iterations. These issues seem to have started after upgrading to ios7. I have workarounds that are very timeconsuming. I'm interested in solutions to the root cause. Can anyone help?

When transfering tracks across to ipod a sliding panel appears on the right hand side of itunes. after acknowleadging the transfer the panel does not slide back out of the way to alow another transfer.

When transfering tracks to an ipod a sliding panel appears on the right hand side of itunes. This allows the selected track to be transfered. After registering this action the panel does not slide back out of the way to allow scrolling and more song selection. Any solutions..Help?

I have an even simpler method. I use MyPublisher to print my books. I select their page layout for a two-page spread, drag and drop the image. DONE! I understand that most people have their favorite places to have work done. I have been extremely pleased with MyPublisher.com, so I haven't even tried the book module in Lightroom.

TS1702 Telegraph app does not allow access to newspaper says have not paid subscription. Paid through iTunes and tel says it is iTunes prob. Can't talk to anybody at itunes

Telegraph app does not allow access to newspaper. Says. Have not paid sub but pay via iTunes Store. Telegraph says it is an iTunes prob but I can't get to talk to anyone there! Any suggestions please?

Just got this -
Dear iTunes Customer,
You recently received an email informing you that your iTunes Match Subscription could not be auto-renewed. We have resolved the problem and your iTunes Match Subscription has been renewed.
We apologize for the delay with your auto-renewal. If you have any questions, please contact AppleCare at http://www.apple.com/support/itunes/
I hope everyone else is all set too.

My ipad screen is black and will not reset and does not come back after restoring, the info is still on internal because i can see it on itunes in the apps catagory it's the display is not working, can see backlight but black...does anyone know how to fix

my ipad screen is black and will not reset and does not come back after restoring, the info is still on internal because i can see it on itunes in the apps catagory it's the display is not working, can see backlight but black...does anyone know how to fix, other than take it to apple.
thanks!

The wish list only works on apps you have to pay for. To get it tap the icon of the app you want to save. After it opens at the upper right corner is a box with a arrow. Tap that then tap add to wish list list in the box that opens.

The latest version of iTunes does not allow me to open a playlist in a separate window. I need this feature. Is there another way? You used to be able to double click a playlist and have it appear in a new window.

The latest version of iTunes does not allow me to open a playlist in a separate window. I need this feature. Is there another way? You used to be able to double click a playlist and have it appear in a new window.

Others have commented on this too. It seems to be one of the 'improvements' of the newer version you are supposed to embrace with joy as an exciting new development. You can send feedback to Apple but realize you may be perceived as standing in the path of progress.
http://www.apple.com/feedback/itunesapp.html

Just upgraded to latest iOS and my iPad does not come back up. It displays a line to an iTunes logo and then goes off and after some minutes comes back on. I cannot reset it or anything else.

Just upgraded to latest iOS and my iPad does not come back up - the following appeared as the first thing after turning back on. It displays a line from the power/USB connector to an iTunes logo and then goes off and after some minutes comes back on. I cannot reset it or anything else. It is completely non-functional.

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
 Cheers, Tom

ITunes 10.4 does not allow back up of purchases

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