Itunes 10.4 mac close suddenly while connecting ipod shuffle 3. generation
Hi Guys!
Have a ipod 3 shuffle with itunes 10.3 - everything work fine many many month
osx 10.6.8 - on a mac book pro 2.53ghz - intel core duo
BUT:
suddenly itunes close when connecting the ipod!
after connecting itunes will not responding (apple wheel is spinning 10 seconds) then the software close with error message - see@the end of my post)
the ipod work on other macs with itunes! (have tested with different macs OSX and itunes versions)
all my other devices (ipad2, iphone 3GS) still work with my itunes!
i have tried following steps to fix the problem:
x) update itunes to 10.4
x) update all apps with apple software updater
x) reset ipod (on another mac)
x) activate and deactivate speech modul on ipod (don't know the name of this function)
x) start itunes in safety mode (without using 3rd party plugins)
x) create new mediathek and start itunes new with empty database
x) start osx kernel with 32 bit
x) deinstall com.apple.mobiledevice
x) deinstall itunes and reinstall itunes 10.4
i have spend so much time for finding a solution for this problem.
what other things i can do?!?!?
pls help
Attached the error message from itunes:
Process: iTunes [1257]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.4 (10.4)
Build Info: iTunes-10408001~1
Code Type: X86 (Native)
Parent Process: launchd [269]
Date/Time: 2011-08-10 15:25:12.542 +0200
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 19582 sec
Crashes Since Last Report: 37
Per-App Interval Since Last Report: 2219 sec
Per-App Crashes Since Last Report: 23
Anonymous UUID: D7A3B541-1BD8-45EE-A99C-40E10780CDCC
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000004
Crashed Thread: 11
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x94ad3afa mach_msg_trap + 10
1 libSystem.B.dylib 0x94ad4267 mach_msg + 68
2 com.apple.iTunes 0x00184537 0x1000 + 1586487
3 com.apple.iTunes 0x0008d009 0x1000 + 573449
4 com.apple.iTunes 0x001d2be8 0x1000 + 1907688
5 com.apple.iTunes 0x0017cb58 0x1000 + 1555288
6 com.apple.iTunes 0x0017ca8f 0x1000 + 1555087
7 com.apple.iTunes 0x00176fb4 0x1000 + 1531828
8 com.apple.iTunes 0x00176eac 0x1000 + 1531564
9 com.apple.Foundation 0x98d0ae53 _nsnote_callback + 176
10 com.apple.CoreFoundation 0x95405793 __CFXNotificationPost + 947
11 com.apple.CoreFoundation 0x9540519a _CFXNotificationPostNotification + 186
12 com.apple.Foundation 0x98cffcf0 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
13 com.apple.Foundation 0x98d0d0fd -[NSNotificationCenter postNotificationName:object:] + 56
14 com.apple.AppKit 0x9091a216 -[NSApplication _postDidFinishNotification] + 125
15 com.apple.AppKit 0x9091a126 -[NSApplication _sendFinishLaunchingNotification] + 74
16 com.apple.AppKit 0x908ea8ec _DPSNextEvent + 1702
17 com.apple.AppKit 0x908e9dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
18 com.apple.AppKit 0x908ac1f3 -[NSApplication run] + 821
19 com.apple.iTunes 0x00004f9e 0x1000 + 16286
20 com.apple.iTunes 0x00004e09 0x1000 + 15881
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x94afa382 kevent + 10
1 libSystem.B.dylib 0x94afaa9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x94af9f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x94af9cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x94af9781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x94af95c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x94af9412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x94af99a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x94af95c6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x94ad3afa mach_msg_trap + 10
1 libSystem.B.dylib 0x94ad4267 mach_msg + 68
2 com.apple.CoreFoundation 0x953e730f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x953e63f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x953ec334 CFRunLoopRun + 84
5 com.apple.iTunes 0x000103c7 0x1000 + 62407
6 libSystem.B.dylib 0x94b01259 _pthread_start + 345
7 libSystem.B.dylib 0x94b010de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x94b01aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x94b0175e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x94b033f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x00010598 0x1000 + 62872
4 com.apple.iTunes 0x0005bd3f 0x1000 + 372031
5 libSystem.B.dylib 0x94b01259 _pthread_start + 345
6 libSystem.B.dylib 0x94b010de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x94af9412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x94af99a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x94af95c6 start_wqthread + 30
Thread 6: com.apple.CFSocket.private
0 libSystem.B.dylib 0x94af2ac6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x95426c83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x94b01259 _pthread_start + 345
3 libSystem.B.dylib 0x94b010de thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x94ad3afa mach_msg_trap + 10
1 libSystem.B.dylib 0x94ad4267 mach_msg + 68
2 com.apple.CoreFoundation 0x953e730f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x953e63f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x953ec334 CFRunLoopRun + 84
5 com.apple.iTunes 0x00078634 0x1000 + 489012
6 libSystem.B.dylib 0x94b01259 _pthread_start + 345
7 libSystem.B.dylib 0x94b010de thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x94ad3b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x94b016f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x94b4a05f pthread_cond_wait + 48
3 ...nsdk_sdkmanager.1.9.1.dylib 0x01530e75 gnsdk_sdkmanager_register_interface + 449125
4 ...nsdk_sdkmanager.1.9.1.dylib 0x0152fb52 gnsdk_sdkmanager_register_interface + 444226
5 ...nsdk_sdkmanager.1.9.1.dylib 0x01531abd gnsdk_sdkmanager_register_interface + 452269
6 libSystem.B.dylib 0x94b01259 _pthread_start + 345
7 libSystem.B.dylib 0x94b010de thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x94ad3afa mach_msg_trap + 10
1 libSystem.B.dylib 0x94ad4267 mach_msg + 68
2 com.apple.iTunes 0x00184537 0x1000 + 1586487
3 com.apple.iTunes 0x0008d009 0x1000 + 573449
4 com.apple.iTunes 0x0018504a 0x1000 + 1589322
5 com.apple.iTunes 0x00186769 0x1000 + 1595241
6 com.apple.iTunes 0x0018554a 0x1000 + 1590602
7 com.apple.iTunes 0x00205411 0x1000 + 2114577
8 com.apple.iTunes 0x00204f16 0x1000 + 2113302
9 com.apple.iTunes 0x001849ec 0x1000 + 1587692
10 com.apple.iTunes 0x00184572 0x1000 + 1586546
11 com.apple.iTunes 0x00178383 0x1000 + 1536899
12 libSystem.B.dylib 0x94b01259 _pthread_start + 345
13 libSystem.B.dylib 0x94b010de thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x94ad3b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x94b016e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x94b305a8 pthread_cond_timedwait_relative_np + 47
3 com.apple.iTunes 0x0008a967 0x1000 + 563559
4 com.apple.iTunes 0x0008a7fb 0x1000 + 563195
5 com.apple.iTunes 0x0008a797 0x1000 + 563095
6 com.apple.iTunes 0x0008a616 0x1000 + 562710
7 libSystem.B.dylib 0x94b01259 _pthread_start + 345
8 libSystem.B.dylib 0x94b010de thread_start + 34
Thread 11 Crashed:
0 ...thesis.MacinTalkSynthesizer 0x1a63b116 MEOWReader::MEOWReader(int, void const*, char) + 44
1 ...thesis.MacinTalkSynthesizer 0x1a608f05 SpeechChannelManager::UseVoice(VoiceSpec*, __CFBundle*) + 471
2 ...thesis.MacinTalkSynthesizer 0x1a631b27 SEUseVoice + 85
3 ....speech.synthesis.framework 0x90130c19 NewSpeechChannel + 730
4 com.apple.iTunes 0x0061c5bd 0x1000 + 6403517
5 com.apple.iTunes 0x006c5330 0x1000 + 7095088
6 com.apple.iTunes 0x004a7813 0x1000 + 4876307
7 com.apple.iTunes 0x004aec56 0x1000 + 4906070
8 com.apple.iTunes 0x003ac654 0x1000 + 3847764
9 com.apple.iTunes 0x00178383 0x1000 + 1536899
10 libSystem.B.dylib 0x94b01259 _pthread_start + 345
11 libSystem.B.dylib 0x94b010de thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x94ad3afa mach_msg_trap + 10
1 libSystem.B.dylib 0x94ad4267 mach_msg + 68
2 com.apple.CoreFoundation 0x953e730f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x953e63f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x953ec334 CFRunLoopRun + 84
5 com.apple.iTunes 0x000103c7 0x1000 + 62407
6 libSystem.B.dylib 0x94b01259 _pthread_start + 345
7 libSystem.B.dylib 0x94b010de thread_start + 34
Thread 11 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x1a63b0f8 ecx: 0x032af800 edx: 0x00000000
edi: 0x01e26590 esi: 0x00000000 ebp: 0xb062c778 esp: 0xb062c740
ss: 0x00000023 efl: 0x00010282 eip: 0x1a63b116 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000004
Binary Images:
0x1000 - 0xe66fd7 com.apple.iTunes 10.4 (10.4) <A4514FA2-A2E7-1DB2-CEA8-9C231B25FA91> /Applications/iTunes.app/Contents/MacOS/iTunes
0x109b000 - 0x1116fef com.apple.iTunes.iPodUpdater 10.4 (10.4) <497AB907-52C8-CDDF-E2AE-D41A64083DA5> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x115b000 - 0x1180ff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x11a8000 - 0x11adff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x11b3000 - 0x1434ff2 +libgnsdk_dsp.1.9.1.dylib 1.9.1 (compatibility 1.9.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.1.dylib
0x145c000 - 0x147bfff +libgnsdk_musicid.1.9.1.dylib 1.9.1 (compatibility 1.9.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.1.dylib
0x1488000 - 0x1550fff +libgnsdk_sdkmanager.1.9.1.dylib 1.9.1 (compatibility 1.9.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.1.dylib
0x1567000 - 0x15a7fff +libgnsdk_submit.1.9.1.dylib 1.9.1 (compatibility 1.9.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.1.dylib
0x15ac000 - 0x15f1ff7 com.apple.CoreMedia.AVCFSupport 1.0 (705.24.4) <FAEC8CE1-BF17-B566-38E3-98E97C2403CE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/CoreMedia.fr amework/Versions/A/CoreMedia
0x1610000 - 0x197bff3 com.apple.MediaToolbox.AVCFSupport 1.0 (705.24.4) <B801EFCB-07D9-2A94-9E7A-530AD7E892AA> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/MediaToolbox .framework/Versions/A/MediaToolbox
0x19e0000 - 0x1d20feb com.apple.VideoToolbox.AVCFSupport 1.0 (705.24.4) <A4DBF709-3753-2F20-B20D-1D5DB80F3997> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/VideoToolbox .framework/Versions/A/VideoToolbox
0x1ddd000 - 0x1dddff3 +com.yourcompany.QGetSafariPluginLoader ??? (1.0) /Library/InputManagers/QGetIMBundle/QGetSafariPluginLoader.bundle/Contents/MacO S/QGetSafariPluginLoader
0x1de4000 - 0x1deeff7 +com.unsanity.smartcrashreports Smart Crash Reports version 1.5 (1.5) /Library/InputManagers/Smart Crash Reports/Smart Crash Reports.bundle/Contents/MacOS/Smart Crash Reports
0x2c00000 - 0x2cb5fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <AACC86C0-86B4-B1A7-003F-2A0AF68973A2> /usr/lib/libcrypto.0.9.7.dylib
0x2cfb000 - 0x2d00fff com.apple.iokit.SCSITaskLib 2.6.8 (2.6.8) <1C9D26A0-F8FE-D4F7-93B6-CB7527163A70> /System/Library/Extensions/IOSCSIArchitectureModelFamily.kext/Contents/PlugIns/ SCSITaskUserClient.kext/Contents/PlugIns/SCSITaskLib.plugin/Contents/MacOS/SCSIT askLib
0x2de2000 - 0x2de3ff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x2dea000 - 0x2deeff3 com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <E9CB576C-283B-1DB2-0C69-E7C914BD7922> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x2df3000 - 0x2df9ff7 com.apple.audio.AppleHDAHALPlugIn 2.0.5 (2.0.5f14) <38E3C1A4-84E4-C105-B55F-8FC4C154036D> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x2e12000 - 0x2e33ff8 +com.digidesign.digidesign.DigiCoreAudioPlugIn 8.0.0 (8.0.0f314) <11322F8B-CC55-6A0D-957C-21C310F960A1> /Library/Audio/Plug-Ins/HAL/Digidesign CoreAudio.plugin/Contents/MacOS/Digidesign CoreAudio
0x2e84000 - 0x2e86ff3 com.apple.LiveType.component 2.1.4 (2.1.4) <D60E2537-3B47-EA99-0077-6CE394378D07> /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x2e8c000 - 0x2ef0fe2 com.apple.LiveType.framework 2.1.4 (2.1.4) <7AABA687-4323-E5B9-BA04-8F61C217E6FD> /Library/Application Support/ProApps/SharedA/Frameworks/LiveType.framework/Versions/A/LiveType
0x2f10000 - 0x2f65fdf +com.DivXInc.DivXDecoder 6.8.3.5 (6.8.3.5) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x2f93000 - 0x2f96ff3 +com.divx.divxtoolkit 1.0 (1.0) /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit
0x2f9b000 - 0x2fe1ffb com.apple.motion.component 1.0 (729) <494487C6-EA30-43DD-39E4-BED23C5A5B1C> /Library/QuickTime/Motion.component/Contents/MacOS/Motion
0x2fe7000 - 0x2fe9ff7 Motion 729.0.0 (compatibility 1.0.0) <051B60E9-B39F-EBB2-5B96-F088D147E78C> /Library/Frameworks/Motion.framework/Versions/A/Motion
0x1455b000 - 0x151b4fe7 com.apple.CoreFP 1.12.20 (1.12.20) <12D0838D-0739-51B4-EF2A-8F755E6F5BE3> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x15a00000 - 0x15a9dff8 com.apple.procore.framework 4.0.2 (757) <D3146F1E-F86D-F2A2-509B-E3F9640CBE40> /Library/Application Support/ProApps/SharedA/Frameworks/ProCore.framework/Versions/A/ProCore
0x15b6a000 - 0x15bdbff7 com.apple.mobiledevice 423.2 (423.2) <36C51BFC-EB6E-63DB-9B3C-B86B3E831915> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x177a4000 - 0x17998ff3 +com.elgato.mpegsupport EyeTV MPEG Support 1.2 (build 51) (1.2) <A284E8AC-F1A5-B7BC-F0FA-0177D2B3A44E> /Library/QuickTime/EyeTV MPEG Support.component/Contents/MacOS/EyeTV MPEG Support
0x17aa5000 - 0x17acbfff libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <9203FADE-F4F2-2245-A32E-BD88819D314D> /usr/lib/libssl.0.9.7.dylib
0x17ada000 - 0x17cc0fef com.apple.audio.codecs.Components 2.0.3 (2.0.3) <8DA1B494-CD97-D4CC-3D5D-FACFAAE9D968> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x19e9a000 - 0x19e9fff7 com.apple.QuartzComposer.iTunesPlugIn 1.2 (16) <8511A037-AFDE-5D1A-67DA-1B4837432D85> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x1a46d000 - 0x1a490fe7 com.apple.speech.SpeechDictionary 3.10.29 (3.10.29) <9434F3E4-0370-2B12-5103-3C7790EB444D> /System/Library/PrivateFrameworks/SpeechDictionary.framework/Versions/A/SpeechD ictionary
0x1a600000 - 0x1a699fe7 com.apple.speech.synthesis.MacinTalkSynthesizer 3.10.35 (3.10.35) <959514F4-250D-8AB4-5E78-BD42BB960DAE> /System/Library/Speech/Synthesizers/MacinTalk.SpeechSynthesizer/Contents/MacOS/ MacinTalk
0x1c340000 - 0x1e4f0ff7 com.apple.PodSpeechLib 1.4 (1.4) <6ABD6CB2-E1BA-6F00-9144-0E91EF0B02A6> /Library/Application Support/iTunes/iPodVoiceOver.framework/iPodVoiceOver
0x70000000 - 0x700cbfff com.apple.audio.units.Components 1.6.5 (1.6.5) <E50D0989-0609-EAF7-3B3B-B10D7847BAA5> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <749D24EE-54BD-D74B-D305-C13F5E6C95D8> /usr/lib/dyld
0x90003000 - 0x900bcfe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x900bd000 - 0x900d2fff com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x900d3000 - 0x900e5ff7 com.apple.MultitouchSupport.framework 207.11 (207.11) <6FF4F2D6-B8CD-AE13-56CB-17437EE5B741> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x900e6000 - 0x90107fe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9012a000 - 0x9013effb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x90155000 - 0x90155ff7 com.apple.quartzframework 1.5 (1.5) <CEB78F00-C5B2-3B3F-BF70-DD6D578719C0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x90156000 - 0x9015aff7 libGFXShared.dylib ??? (???) <801B2C2C-1692-475A-BAD6-99F85B6E7C25> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x90191000 - 0x901b0ff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x901ca000 - 0x901caff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x901cb000 - 0x904ebff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x904ec000 - 0x90539feb com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <136BFA48-D456-B677-3B5D-40A6946C3A09> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x90750000 - 0x907f8ffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x907f9000 - 0x90867ff7 com.apple.QuickLookUIFramework 2.3 (327.6) <74706A08-5399-24FE-00B2-4A702A6B83C1> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x908a2000 - 0x91185ff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x91198000 - 0x91299fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <C75F921C-F027-6372-A0A1-EDB8A6234331> /usr/lib/libxml2.2.dylib
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0x996fb000 - 0x9983efef com.apple.QTKit 7.7 (1783) <0C6814E2-98C2-74F4-770F-BA355CA86F0F> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
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0x99969000 - 0x999ebffb SecurityFoundation ??? (???) <2E1F1AF0-A258-D215-2600-5DF03896D1F1> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x999ec000 - 0x99a87fe7 com.apple.ApplicationServices.ATS 275.16 (???) <873C8B8A-B563-50F7-7628-524EE9E8DF0F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
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0x99b30000 - 0x99b8afe7 com.apple.CorePDF 1.4 (1.4) <78A1DDE1-1609-223C-A532-D282DC5E0CD0> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
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0x9a5a4000 - 0x9a5a8ff7 IOSurface ??? (???) <235E7E3D-B6E5-0AAA-C41A-7AC1F54A7EBF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9a767000 - 0x9a7aaff7 libGLU.dylib ??? (???) <FB26DD53-03F4-A7D7-8804-EBC5B3B37FA3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9a7ab000 - 0x9a7b6ff7 libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9a8f2000 - 0x9a914fef com.apple.DirectoryService.Framework 3.6 (621.11) <CA979EAC-9537-43B6-CD69-C144ACB75E09> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
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0x9a967000 - 0x9a96aff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <4D766435-EB76-C384-0127-1D20ACD74076> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x9a97b000 - 0x9aaa1fe7 com.apple.WebKit 6534 (6534.50) <219E2787-ED6D-5358-6659-35A9D62955F9> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9aaa2000 - 0x9aaa2ff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,1, BootROM MBP51.007E.B05, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS543232L9SA02, 298,09 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: iPod, 0x05ac (Apple Inc.), 0x1302, 0x26200000 / 2
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x04100000 / 2
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0x04110000 / 6
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020c, 0x04130000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x04600000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 5
Try to reset the iPod Shuffle with it still connected to a USB port on your Mac.
Resetting iPod shuffle
Have you worked through all of the suggestions in this Apple support document?
iPod not recognized in iTunes and Mac desktop
B-rock
Similar Messages
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ITunes and my Mac don't recognize my iPod Nano (6th generation) under devices?
iTunes and my Mac don't recognize my iPod Nano (6th generation) under devices? I have tried rebooting/resetting and reinstalling iTunes already. I have also checked the ports and cables, what can be done?
Try here.
iOS: Device not recognized in iTunes for Windows
Could be your security software and firewall preventing iTunes from recognizing your iPod.
Disable antivirus software
Turn Windows Firewall on or off -
Connecting iPod Shuffle Second Generation to Car Cassette Player
Can you please advise what's the best way to connect iPod Shuffle Second Generation (Clip Style) to Car Cassette Player.
Can you please advise what's the best way to connect
iPod Shuffle Second Generation (Clip Style) to Car
Cassette Player.
With a cassette adapter... which don't always work depending on the car cassette player make and model. Like this: http://www.handhelditems.com/universal-audio-adapter-p-432.html -
Connecting iPod Shuffle 1st generation (Early 2005) to Windows Vista
Hi
I bought a early iPod Shuffle in 2005 and installed it on a Windows Xp Computer. The installation disk was for Windows 2000 and Windows XP. The iPodWorks fine even now.
Want to install it on a Windows Vista Computer. Does not install properly. iPod not recognised. iPod never appears in the iTunes windows. I assume it needs a USB driver for Vista. Nothing on the Apple support website or so far as I can see in the discussion group for 1st generation iPod shuffles.
RegardsThe 1st gen shuffle has REALLY excellent sound. It is better than 2nd gen shuffle, and other iPods, for sound. Because it has a separate docking connection (the USB plug), it is the only shuffle that can play music while it is charging. Plus, I like being able to hold it in my hand and control it (not clipped).
Because I liked it so much, a few years ago, I bought some broken ones being sold on eBay. Using these instructions
https://www.ifixit.com/Device/iPod_Shuffle_1st_Generation
I took them apart and tried to assemble working ones by swapping parts. Fortunately, the 1st gen shuffle is small, but not tiny. Unfortunately, the most common failure point (by far) was USB plug component (including a very delicate ribbon cable that connects to logic board). I have plenty of "spare parts" now, except for that USB plug part. So I am VERY careful when connecting and disconnecting my remaining working 1st gen shuffle, and try to do it as infrequently as possible. -
My Mac won't recognize my iPod shuffle 2nd generation
My Windows recognizes my iPod with no problem. But, whenever I plug my iPod into my Mac, nothing happens. I've tried resetting it, restoring it, I've restarted the computer and iPod, I've installed programs that may help the Mac recognize the iPod... and still nothing happens. I've read online that it could be useful for me to reformat the iPod from Windows to Mac but I have to do this through restoring it, which doesn't work. I've uninstalled and reinstalled iTunes. I don't know what else to do... does anyone know how to fix this?
At this point I'm not really sure what exactly was the cause of the error (and I suspect neither the Apple staff knows), but I can definitely confirm that the solution I've tried works. The idea is to basically be able to plug the iPod Shuffle 2G without opening iTunes, and then reformat completely the iPod from scratch using the Disc Utility tool. The only way (or at least one way) to do that is to launch the Mac in safe mode. These are the steps I followed, taken from user JWA:
"+I fully charged my iPod 2nd Gen with portable charger. Then connected to my shut down Mac.+
+Booted into into safe mode (hold down the shift key on startup). This will not allow iTunes to start with the iPod is connected. My iPod did not show in the finder, this I think is a good thing. I started "Disc Utility" and erased my iPod.+"
"+I restarted my Mac, iTunes started up and suggested I restore my iPod, when I clicked Restore the finder then didn't like the format and I ignored that dialog box. To my delight, the next box wanted me to name my iPod and I started with a fresh iPod and all is well. I hope this helps!+"
Like I said, I'm not sure if the issue is actually with the MS-DOS FAT32 format or something else, but reformatting the iPod seems to fix the problem. Just make sure that when you launch the Disc Utility tool in safe mode, that the iPod shows up as one of the drives. If not, remove it and put it back in the dock. It should show up as a drive. Then you can erase it.
Good luck! -
I just turned on iTunes on my Mac and suddenly instead of the usual song list there's a window with what looks like a screensaver graphic. Everytime I close it it just comes back. Does anyone know how to get rid of this permanently? Thanks.
See this thread...
tt2 -
My iPod Mini 3rd Generation isn't recognized in My Computer or iTunes. I can't even restore it without iTunes. The same thing happened with my iPod Nano 3rd Generation, but that one worked for a while, and suddenly went unrecognized.
Hi TherAscendedSaiyan,
Welcome to Apple Support Communities.
See this troubleshooting article that addresses the symptom you're encountering:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Best,
Jeremy -
My ipod shuffle 4th generation was working fine for a few months. My son then bit the USB charger. I bought a new USB charger, but the shuffle is not charging and not showing up under the devices in itunes. It also doesn't appear in my windows under my computer. Just to note. I also have a new ipod touch. I am able to charge that fine on the same computer using the USB charger. The device (Ipod touch) does show up in windows and in itunes. The shuffle doesn't show in either place.
I have tried to use the apple support page. I went through each step. I made all of my USB drives not shut down, I had my computer on all night to try and charge the shuffle. All I see is a red light that appears on the shuffle for a few seconds when I first connect the USB charger to the computer. Then, nothing. Since this was working a bit ago, I don't think that I have a defective shuffle. The USB charger is brand new, I just picked it up yesterday from the apple store. I have the short one, and the longer cable as well.
Any help that you might be able to give to me would be much appreciated. My daughter is missing listening to her music. Thanks!Instead of "charger," you should call it the "USB cable" to avoid confusion. When started reading your post, I was thinking, how can your son break a USB power adapter (the "charger" that plugs into a wall socket) by biting it...
Since you got the product with the two USB cables at the Apple Store, you have the right replacement (some third-party replacements are for the 2nd gen shuffle and do not work with the 4th gen shuffle). Make sure you are completely inserting the plug into the headphones jack. The fit may be tighter than expected, since the connectors are new.
http://support.apple.com/kb/TS3572
If you tried both of those cables, it would be unlikely that you got two faulty cables in one package. If a new USB device has been added to the computer between the time it worked with the old cable and now, there could be a problem on the USB bus (such as not enough power or a device conflict).
As a test, you should shut down (power off) the computer and disconnect all USB devices (including any hub), except for standard keyboard and mouse (if used). Do this to reset the shuffle
http://support.apple.com/kb/ht1655
Start up computer, run iTunes, and connect the shuffle by itself to a direct USB port on the computer. -
IPod shuffle 4th generation will not connect to iTunes.
iPod shuffle 4th generation will not connect to iTunes. Windows Vista and iTunes, all updates current. Cables secure & connected. Device driver will not load. iPad will connect when tried with several other computers. When I try to connect it will hang iTunes until I re-boot. iPad does NOT appear in Windows Explorer either.
Oh, so the iPad DOES work fine connected to the same computer and the same port. I thought you said it did not in the first post, but maybe you got that working (or I misunderstood before).
NOTE: When things are working properly, the shuffle will not appear in Windows Explorer (except when actively syncing), unless you have Enable disk use turned on for the shuffle. So not seeing it in Windows Explorer may not be a problem.
Is this shuffle a new purchase... so it did not previously work for you on this computer? If so, make sure that the shuffle end of the USB cable is fully inserted into the headphones jack. The fit can be tighter than expected, and it may seem connected, but is not. For a surprising number of people, this was the problem.
In iTunes, is the sidebar (along left side of window) visible. If it is hidden, from the iTunes menu bar, under View, select Show Sidebar. When there are no devices connected, the heading DEVICES should not appear in the sidebar. When you connect your iPad, DEVICES should appear, with the iPad listed below. If you connect the shuffle, it is be added to the list under DEVICES. To confirm, you do not see the shuffle listed there under DEVICES, when it is connected?
When you connect the shuffle, does its light on the shuffle do anything? -
My ipod shuffle 3rd generation is not showing in mac or itunes. It can play songs which were saved earlier. It can be charged also with the USB cable.
I have updated my itunes. Reinstalled the same but still ipod is not showing in mac as well as in itunes.
I have tried to reset the ipod but still the results are same. Please help me..I have exactly the same problem as vinitpanse - does anyone have an answer?
-
if I have my music in itunes on my mac will it transfer to ipod via icloud or only new music i purchase?
Welcome to the Apple Community.
iTunes in the cloud will let you redownload any purchase you have made (not just new purchased) to your iPod.
iTunes match will let you download anything from your library. -
IPod Shuffle 2nd generation not recognized by Mac Book Pro
iPod Shuffle 2nd generation not appearing in Mac Book Pro device window. USB checked and OK as I can charge iPod by connecting to power outlet. Reset iPod and no change. Kindly advise on what to do next.
Hi SultanAshraf,
Welcome to Apple Support Communities.
It sounds like there is an issue with your iPod shuffle being recognized by iTunes on your Mac. Try the suggestions in the in the troubleshooting assistant below, they will resolve most issues like the one you described.
iPod shuffle (2nd generation) Troubleshooting Assistant
https://www.apple.com/support/ipod/five_rs/shuffle2gen/#
I hope this helps.
-Jason -
Hello!
I have a problem connecting my Ipod Shuffle 2nd generation to my Windows 8 based laptop. The computer doesn't recognize the Ipod and issues an error message saying 'USB device not recognized'. I tried uninstaling ITunes(latest version) and all other Apple software and reinstaling it back again, checked my USB hubs in the 'Device Manager' section of the Control Panel, you name it.
I could really use some help solving this.
I've turned to the troubleshooting section in Apple Support but it has nothing concerning situations in wich the device isn't even shown in the 'My Computer' folder.
Help a brother out, will you???Found a solution in another forum http://en.kioskea.net/forum/affich-63733-ipod-not-detected-on-computer (a few posts down).
It was for an IPOD so you can see those details in the link.
Found how to reset a shuffle and inserted it into these instructions - did not have to follow his last steps.
- Turn off computer.
- Plug Shuffle into usb.
- Then you must reset your shuffle
To reset iPod shuffle:
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible.
- Start computer and it should install the usb driver for the ipod automatically.
- Your i pod will say do not unplug so don't. then open itunes and it will be there.
I did not have to do these thing below – did not get error message and shuffle was displayed in Itunes. / LMc
Just remember to not only eject ipod from itunes but stop usb.
Go to the program icons near the clock and right click the usb icon and "safely remove hardware" will appear and click it.
Stop it and select "apple ipod". -
Everyone has the same problems. My iPod has been plugged in properly, I have followed all the support suggestions but nothing works. HELP PLEASE!
I have downloaded that utility but can not use it, as
when I plug the shuffle into the USB port, it is not
recognized by either computer I am using. I can not
reset or restore, because in order to do that the
computer would have to know the shuffle is plugged in
and it doesnt. I have tried this on two different
computers and get the same result, so I dont think
its a computer issue, its an ipod issue. I also used
to be albe to play the shuffle on the Xbox 360 and
now can not.
Just as a check, did you actually follow the THESE directions...EXACTLY?
Using iPod shuffle Reset Utility
1. Quit all running applications on your computer.
2. Open the iPod shuffle Reset Utility.
3. Connect iPod shuffle to a USB port on your computer. Do not connect iPod shuffle to a USB port on your keyboard or other non-powered USB hub.
4. Click the Restore button. If prompted, enter an Admin user name and password.
5. The restore process will start.
6. When it is complete, quit iPod shuffle Reset Utility and open iTunes to sync music to your iPod shuffle. -
Ipod shuffle 2nd generation not showing up in itunes
ipod shuffle 2nd generation not showing up in itunes and when in its dock blinking orange.
I believe blinking orange means the iPod shuffle is in use by the computer (in some way). That's actually good, because it means it is at least recognized as being connected to USB.
If you have not already, be sure to try shutting down the computer completely (power off), with the iPod NOT connected. Also, follow this procedure to reset the iPod shuffle.
http://support.apple.com/kb/HT1655
Turn on your computer. Run iTunes. Connect the iPod shuffle.
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