ITunes 10.4 won't let me switch to 32bit

Question

Running system 10.6.8 on my 2.33 GHz iMac and when I try to open iTunes (10.4) I get an error message that says that I have to switch to 32bit (64bit not supported) Then iTunes does not launch...Just quits
Tells me to select the iTunes icon and then "Get Info" Then choose the 32bit check box.
Problem there is NO 32 bit check box.  FYI  Whe I do the same thing on my MacBook pro running 10.7 the checkbox is there.
I have reinstalled iTunes 10.4 and problem still persist.
Anyone else having this problem?  Any solutions?
Thanks Jim

Answer 1

=> I have been going NUTS with iTunes and 10.6.8 (with 2 of the 3 of my new Macs, which have been updated with the latest system upgrades for OSX 10.6.8. The ONLY Mac this is not happening on is my 64-bit enabled Core Duo Intel MacBook Pro which is exactly year old last week. A newer iMac I bought in March 2011 (also 64-bit enabled...did you know you have to TURN THAT ON! via the "Terminal mode and a special lineof code AppleCare gave me 3 days ago...? or it merely starts-up/defaults defaults to run in 32-bit mode?) -  and I just bought a brand new Thunderbolt 15" laptop  at the end of July - all of these Macs are top of the line/decked-out models; and the new 15" MBPro I boot natively with 10.6.8 (but this new 15" MacBook Pro can dual boot either 10.6.8 or LION, at my discretion. And yes: the new 15" laptop FAILS to run 10.4/10.4.1 iTunes under 10.6.8 (after yet another re-install) ...but NOT when I run the LION OS - it works fine from LION/OSX 10.7....(go figure).
=> So now, I am in regular touch 2 - 3 times a week with AppleCare Tech Support on this ongoing - currently unsolvable problem - and since July. I have the same problem many of you also have: The [earlier] 10.4 and 10.4.1 release(s) of iTunes indeed fails, now, installs again (AFTER I de-install it and then RE-INSTALL IT - I've done this SEVEN TIMES!)  - and it temporarily works until I shut my computer(s) off. Then it fails to work again. Period. And I have to start all over. Frustrating indeed.
Apple engineers (3 of them) are now actively working on this for me - I hope - according to what we've done and discussed and reported and special culled files I've sent to them as recently as Labor Day weekend 2011 in the US.
They can't explain it so far....
Anyway, after a sucessful re-install - the next time I start up: iTunes fails to open - I get the same error message, I have to switch to 32bit (64bit not supported). iTunes does not launch...it quits. The error message tells me to select the iTunes icon and then "Get Info" and select the the 32-bit check box. As noted by others: there is NO 32 bit check box.  FYI: When I do the same thing on my MacBook pro running 10.7 (LION - which, BTW, has innumerable OTHER problems...WAIT TO USE IT as your native boot-up OSX...use 10.6.8 for now - I am serious! Most of my very expensive 64-bit or 32-bit productivity software WILL NOT RUN UNDER LION. PERIOD).
The impact of this problem is big: I use Final Cut Pro X (new software from Apple) - and it REQUIRES iTunes to easily import any sort of music I comose for my films asI edit them...iTunes FAILED in teh Apple Store where I am a One-to-One customer. No on immediately available in the Apple Store knew of or told meof the iTunes 10.6.8 OSX /10.4.1 iTunes problem and told me "contact AppleCare..." So that's where it sits for now - I am waiting to hear back this week - hopefully from at least one of the [3] engineers at Apple on this issue - which they claim to have no prior knowledge of - until I began calling about it in late July. My tech problem report file with Apple goes on for days, now....and the LION issues...another complete BLANK from Apple right now - except most 32-bit/PowerPC/Rosetta-required software WON'T run, as they clearly note (BUT SOME DOES install - despite warnings it will NOT install - some of that software DOES install - and runs fine, despite Apple's claims to the contrary....).
I will report back here what I hope to find out about iTunes 10.4.1, etc., (and other the really weird issues related to LION...but if anyone has an solution at hand already - PLEASE SHARE IT!). Thanks.