ITunes (10.5.1) will not connect on my PC.
I have a faily new WIndows 7 OS PC, and for the first time I purchased an Apple device, an iPod Touch gen 4. When I downloaded iTunes (10.5.1) however, it simply can't connect to the itunes store. I get a bar that moves half way at the top when I first open itunes, but this times out and then disappears with no connection to iTunes. I have no connectivity issues with the internet. It just is refusing access the apple store. Do you know what could cause this?
Try this,
Go to Command prompt
(Start/All Programs/Accessories, right mouse click "Command Prompt", Run as Administrator.)
In the DOS screen, type in
netsh winsock reset
Hit ENTER key.
Reboot computer.
Check to see if your iTunes is working now.
Similar Messages
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my ipod touch has a usb cable picture with an arrow pointing to the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the power button is pressed. what can i do to fix this?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
TS1363 Since the last iTunes update my iPod will not connect to iTunes
Since the last iTunes update my iPod will not connect to iTunes. My computer recognizes it but as soon as I launch iTunes I get the error message: An iPod has been detected, but it could not be identified properly. I have done ALL troubleshooting steps and it still gives me the error...... this only happend since I updated iTunes.
Doublechecking. Have you also worked through the following troubleshooting document?
iPod nano: Error message saying that iPod 'could not be identified properly' -
HT201413 With no firewall iTunes 10.7 STILL will not connect to the iTunes Store.
With no firewall iTunes 10.7 STILL will not connect to the iTunes Store.
Is there anyway to disable the function.
It also seems to be preventing me from syncing with my iPhone 4S becuase of the constant need it has to "access" the store.Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
I have restarted my ipod touch a countless amount of times, and it is stuck on a screen. on the screen it says, "ipod is disabled, connect to itunes". i have also tried connecting it to itunes, and itunes says i have to type my passcode in for it to connect. but the screen is frozen, so i cant. what do i do?
For both
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
While I was updating my phone, there was an error and it's stuck on the screen where it has the cable connecting to itunes. I tried to connect, but it's stuck. I've tried different cables and ports, but nothing works. Is there anything I can do without erasing my phone? I can't remember the last time I backed up my phone and I turned off iCloud because of the space it was taking up. I keep shutting it down and turning it back on, but the same screen appears. If you think you have a solution, please share!
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo. -
Also I have installed the latest version of itunes, i have uninstalled my antivirus. I have been trying to resolve this through the pages on apple for the past 3 hours
Device not detected in iTunes for Windows
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Please help!
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
TS3305 Itunes Store and Youtube will not connect
I have tried restarting my Ipod touch, but the Itunes Store and Youtube still won't connect. What can I do to fix this?
Delete it and redownload from here:
Open iTunes Store app > More > Purchased > Music -
I have reinstalled iTunes over 20 times at this point. I've also tried standalone installers for the mobile support. NONE of it is working. This computer is brand new and should have no issues with functionality towards iTunes. This makes absolutely no sense. Please help. I do have the 64 bit version for Windows currently installed.
Same problem.
-
Apple TV (1st gen) will not connect to iTunes
I am at wit's end. Until a couple of days ago, my 1st gen Apple TV connected fine to iTunes. Now, it will not connect no matter what. I have tried the following:
1) restart both ATV and my machine (Win 7 running iTunes 10.7)
2) restored ATV factory settings and reinstalled software
3) hard-wire via ethernet to my computer (which some articles seemed to indicate should work - nothing happened)
4) hard-wired both my cpu and ATV to a router - nothing shows up
5) removed and reinstalled all Apple programs, including iTunes, QT and ancillary
6) vaired between hard-wired internet connection and wireless for ATV
7) did everything on this page, including open ports manually http://support.apple.com/kb/TS1453
Most frustrating of all, my wife sees the device instantly in her iTunes. AGHH!Same thing happened to me, starting right after I updated the Apple TV firmware. I restarted both devices to no avail. I can, however, play my itunes library content from the apple TV's "computer" app. So there must be some kind of connection. What I've lost is the ability to stream music from iTunes using AppleTV as an "airplay" device.
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ITunes Will Not Connect to the Store
I upgraded to 10.5.2 and now my itunes 7.6.2 will not connect to the internet. I do not have a firewall put up nor am I running Norton or anything like that. I can't authorize my music nor buy any new songs. Any advice?
See if anything here helps:
http://support.apple.com/kb/TS1368 -
I just updated to the new Itunes and now my phone will not connect to my computor.
I updated to the new Itunes and my Iphone will not connect to my computor now?
Hi kevin n tracey,
If you are having issues with iTunes after an attempted update, you may find the following articles helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden -
Remote app on my iphone 5 will not connect to itunes
The remote app stopped working on my iphone 5 and will not connect to itunes. Home sharing is on on itunes and adding new library on my remote iphone app results in veryfying passcode results in the following message on itunes 'the pascode you have entered is incorrect'. I have the feeling that the library is already added but will not connect. Any suggestions are deeply appreciated!
I had the same problem. Reinstalled everything and still nothing. Came across this article:
5 Simple Tricks to Get iTunes to Recognize an iOS Device
Quit and relaunch iTunes
Connect the iOS device to a different USB port on the computer
Reboot the iPhone, iPad, or iPod
Reboot the computer
Use a different syncing cable (if possible)
I changed my syncing cable and it worked! Try that if all else is failing. -
please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.
Hi, jeantwin.
Thank you for visiting Apple Support Communities.
The steps in the article below may help you resolve the issue with push notifications.
iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/ts3305
If the issue persists, try signing out of your Apple ID and then sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Jason H.
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